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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36314 Views

40 replies

10 likes

  • 36314 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101529 Views

115 replies

12 likes

Other
  • 101529 Views
  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1258 Views

0 replies

0 likes

iOS
  • 1258 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298431 Views

61 replies

16 likes

  • 298431 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125512 Views

19 replies

38 likes

  • 125512 Views
  • 19 replies
  • 38 likes

Shuffle Play keeps playing the same 10-20 songs

PlanFreeCountryUSADeviceiPhone ios 13My Question or IssueWhenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my other songs before.

Casual Listener

Plan Free Country USA Device iPhone  ios 13 My Question or Issue Whenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my o...

542 Views

0 replies

3 likes

  • 542 Views
  • 0 replies
  • 3 likes

Spotify & local PC & BMW

PlanPremiumCountryEuropeDeviceiPhone 6s to 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueNeed to fix where Spotify actually play sound when iPhone connected at BMW Connected drive (not via Apple CarPlay) car when I go from work. I have local...

Visitor

Plan Premium Country Europe Device iPhone 6s to 11 Pro Max Operating System iOS 13.7   My Question or Issue Need to fix where Spotify actually play sound when iPhone connected at BMW C...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes

Queue only queues latest song

Every time I try and queue my podcasts, the queue will only add the last podcast I added to queue and all my other podcasts are gone. This has been an ongoing issue for weeks nowPlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13...

Casual Listener

Every time I try and queue my podcasts, the queue will only add the last podcast I added to queue and all my other podcasts are gone. This has been an ongoing issue for weeks now Plan Premium Coun...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect is Constantly Disconnecting

I stream music to my Google Home Max using my iPhone over my wifi network. After connecting through the spotify app to the Google Max, the music streams for a minute or two and then the app becomes disconnected from the Google Max. I have to manually...

Visitor

I stream music to my Google Home Max using my iPhone over my wifi network. After connecting through the spotify app to the Google Max, the music streams for a minute or two and then the app becomes d...

Ver

Spotify Legend

4722 Views

3 replies

7 likes

Connect Disconnecting
  • 4722 Views
  • 3 replies
  • 7 likes

Local files disappearing

I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this supposed to happen?

Visitor

I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs change by themselves

PlanStudentCountryUnited States DeviceiPhone 6s My Question or IssueNo matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll play 10 seconds of it and automatically switch to the next one, and do this over and o...

Casual Listener

Plan Student Country United States   Device iPhone 6s     My Question or Issue No matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll...

Ver

Spotify Legend

889 Views

3 replies

1 likes

  • 889 Views
  • 3 replies
  • 1 likes

Superuser Contribution Autoplay

PremiumCountry: USA DeviceiPhone 7 Plus/Desktop iMacOperating SystemiOS 10 I liked the autoplay option. I have it selected on but it isn't working. If I have a playlist it use to end and then the random songs would begin but not anymore. Again, it is...

Casual Listener

Premium Country: USA   Device iPhone 7 Plus/Desktop iMac Operating System iOS 10   I liked the autoplay option.  I have it selected on but it isn't working.  If I hav...

Mihail

Spotify Legend

2127 Views

7 replies

1 likes

  • 2127 Views
  • 7 replies
  • 1 likes

Superuser Contribution ios- Failed to start the Spotify music when Google Assistant to command :play music with Spotify .

PlanFree CountryHKDeviceiPhone 8 plus Operating SystemiOS13.3My Question or IssueI comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At the same time the Spotify jump to Safari and try to open the address:https://ope...

Visitor

Plan Free  Country HK Device iPhone 8 plus  Operating System iOS13.3 My Question or Issue I comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At t...

Mihail

Spotify Legend

2234 Views

5 replies

1 likes

  • 2234 Views
  • 5 replies
  • 1 likes

Solved!! Another Local Files Issue

PlanPremiumCountryCanadaDeviceiPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 DesktopOperating SystemiOS 13.7, Windows 10 1903, MacOS Catalina 10.15.5, Android 10 My Question or Is...

Casual Listener

Plan Premium Country Canada Device iPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 Desktop Operating System iOS 13.7, Wind...

PathfinderRyder

Casual Listener

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Solved!! Someone put the wrong profile picture on Young Thugs profile. Can we please confirm this is right

PlanFreeCountryBritish ColumbiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free Country British Columbia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Local Files

PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...

Newbie

Plan Premium Country England   Device iPhone 7 Operating System iOS   My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Solved!! Autoplay is not working

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...

Casual Listener

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...

dante_v

Casual Listener

1860 Views

3 replies

0 likes

  • 1860 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertisement on my home tab (despite having premium)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...

Casual Listener

Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...

iknowthatfeel88

Casual Listener

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crashing when I lock my phone

PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....

Newbie

  Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is)   My Question or Issue When I lock my phone the music will play in the background for a...

Ivan

Spotify Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing contributing artists

Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...

Casual Listener

Plan  Premium   U.S.  iPhone 7+, iOS 13   My Question or Issue:  There used to be a feature that allowed you to view all artists that contributed on a song, and t...

mpsjazz

Visitor

2014 Views

4 replies

1 likes

  • 2014 Views
  • 4 replies
  • 1 likes

Solved!! Empty space in folders between Create Playlist and first playlist

PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...

Visitor

Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...

kxra

Music Fan

2171 Views

4 replies

1 likes

Bug iOS
folder
  • 2171 Views
  • 4 replies
  • 1 likes

Unable to log into Spotify on my iPhone app

PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...

Visitor

Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1   My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...

GrifGrif

Songwriter

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Login/downloads issue

PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...

Visitor

Plan Premium (family) Country USA  Device iPhone 11 Operating System iOS 14 public beta 5   My Question or Issue I was having trouble getting by downloads to play (I tried going i...

Billy-J

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Why I can't download app on iPhone 7 in AppStore?

Plan: FreeCountry: USA Device: iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: So I'm trying to download Spotify app from AppStore, but when I press on "...

Casual Listener

Plan: Free Country: USA   Device: iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Billy-J

Spotify Star

3515 Views

3 replies

0 likes

  • 3515 Views
  • 3 replies
  • 0 likes