Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28604 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93478 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423194 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293123 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...
Plan Premium (family) Country USA Device iPhone 11 Operating System iOS 14 public beta 5 My Question or Issue I was having trouble getting by downloads to play (I tried going i...
Spotify Star
479 Views
1 replies
0 likes
Plan: FreeCountry: USA Device: iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: So I'm trying to download Spotify app from AppStore, but when I press on "...
Plan: Free Country: USA Device: iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Spotify Star
3445 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPad Air 2Operating SystemiOS 12.4
Plan Premium Country UK Device iPad Air 2 Operating System iOS 12.4
Spotify Legend
12116 Views
8 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 13 My Question or Issuespotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t do anything the cloud arrow vector turns into a grey circle then reforms and...
Plan Premium Country Australia Device iPhone 7 Operating System iOS 13 My Question or Issue spotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t ...
Spotify Star
1417 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI used to be able to go to an artists profile and see their songs and their albums songs. For the past few weeks I haven’t been able to do it anymore and even tried ...
Plan Free Country United States Device iPhone 6 Operating System iOS 12 My Question or Issue I used to be able to go to an artists profile and see their songs and their albums songs....
Spotify Star
437 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys, When I run spotify, I can hear it only on the right speaker, be it the car bluetoot...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guy...
Composer
625 Views
1 replies
0 likes
PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...
Premium United States /// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...
Casual Listener
3567 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The son...
Spotify Legend
14224 Views
11 replies
4 likes
I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...
I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...
Spotify Legend
2483 Views
10 replies
1 likes
PlanPremiumCountryArgentina DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueRandomly, you cannot record/play a voice message in WhatsApp even if you're not playing any music. When you try to record a message, it cancels out. When you try ...
Plan Premium Country Argentina Device iPhone XS Operating System iOS 12.4 My Question or Issue Randomly, you cannot record/play a voice message in WhatsApp even if you're n...
Spotify Legend
1539 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...
Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1 My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...
Spotify Legend
3586 Views
6 replies
0 likes
Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...
Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...
Spotify Star
647 Views
1 replies
0 likes
Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.
Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.
Spotify Star
969 Views
1 replies
0 likes
Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing after i switch songs, and it also makes my dad go “oh, ...
Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing afte...
Community Legend
1264 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.2My Question or IssueI have recently been trying to organize my music better. I listen to a very small range of artists and albums. I just noticed that my "liked" playlist has almost...
Plan Premium Country United States Device iPhone 7 Operating System iOS 12.2 My Question or Issue I have recently been trying to organize my music better. I listen to a very small range of a...
Spotify Legend
11368 Views
8 replies
0 likes
Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep skipping. My wifi is off and it still happens. I go o...
Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep sk...
Casual Listener
1345 Views
2 replies
2 likes
hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?
hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...
Visitor
15049 Views
12 replies
3 likes
PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13 My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...
Community Legend
613 Views
1 replies
0 likes
Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?
Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...
Community Legend
585 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...
Plan Premium Country Australia Device iPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...
Community Legend
487 Views
1 replies
0 likes
