Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 385446 Views
  • 876 replies
  • 325 likes
  • 385446 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 75503 Views
  • 124 replies
  • 32 likes
  • 75503 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16667 Views
  • 8 replies
  • 0 likes
  • 16667 Views
  • 8 replies
  • 0 likes

Just wanted to say thanks

...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!

  • Newbie
  • ...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!
  • Jpgchief
  • Spotify Star
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes

[iOS] Followed artists in daily mix

When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like. It was great, I really liked it, so I upgraded to Premium. But in the Premium account the daily mixes are not ba...

  • Newbie
  • When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like.  It was great, I really liked it, so I upgraded to Premi...
  • Jpgchief
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • iOS
  • 284 Views
  • 1 replies
  • 0 likes

Playlist Problem

Hello I'm using Spotify premium on my iPhone 8 and on my Mac. Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when the first song ends, the next song it plays is a song outside of my ...

  • Visitor
  • Hello   I'm using Spotify premium on my iPhone 8 and on my Mac.   Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when...
  • Jpgchief
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

not able to control volume via iphone locked screen/nor in spotify application

PlanPremiumCountrySlovakiaDeviceiPhone 6Operating SystemiOS 12.4 (even previous it did not work) My Question or IssueI have connected spotify via AVR Denon x2500h and using iphone ( just updated iOS 12.4), Spotify app ver. 8.5.18.851 (just updated). ...

  • Visitor
  •     Plan Premium Country Slovakia Device iPhone 6 Operating System iOS 12.4 (even previous it did not work)   My Question or Issue I have connected spotify via AVR Denon x2...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Broken Alarm Clock with Bluetooth Headphones

Hello I discovered an error with the build in iOS alarm clock app. It will play no sound when the Spotify app is open in background. Steps to reproduce:Listen to music with Bose QC35 II Bluetooth Headphones -> Start a call over the headphones -> end ...

  • Casual Listener
  • Hello   I discovered an error with the build in iOS alarm clock app. It will play no sound when the Spotify app is open in background.    Steps to reproduce: Listen to music with ...
  • 0x0soir
  • Visitor
  • 792 Views
  • 1 replies
  • 3 likes
  • 792 Views
  • 1 replies
  • 3 likes

Start playing next podcast automatically

I often listen to podcasts while driving to work and listened to podcasts via the Podcast app on iOS.I recently switched to Spotify for my podcasts but I noticed that in Spotify it won't start the next podcast automatically when the previous one is f...

  • Casual Listener
  • I often listen to podcasts while driving to work and listened to podcasts via the Podcast app on iOS. I recently switched to Spotify for my podcasts but I noticed that in Spotify it won't start th...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Local Sync Problem

I have spent upwards of 8 hours attempting to fix a problem with Spotify.I am unable to sync local files between my Windows 10 PC and iPhone.Solutions I have tried:Uninstalling and re-installing both versions, updating to most recent versions, revert...

  • Newbie
  • I have spent upwards of 8 hours attempting to fix a problem with Spotify. I am unable to sync local files between my Windows 10 PC and iPhone. Solutions I have tried: Uninstalling and re-installin...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Stranger Things Mode - Australia 2019

Plan - PremiumAustralia Device - (iPhone XS MaxOperating System - IOS 12.4 My Question - i was wondering if the Stranger Things Playback option is still available in Australia? I can’t seem to locate it under “playback”. Thanks

  • Visitor
  • Plan - Premium Australia   Device - (iPhone XS Max Operating System - IOS 12.4    My Question -    i was wondering if the Stranger Things Playback option i...
  • Teamzissou
  • Visitor
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

stranger things mode not an otion...

iphone xs and all current updates applied...i do not even see an option for "stranger things" mode....am i missing something or is it gone now?? i cant find it on any of my devices.....Iphoneipadmacbook airmacbook pro Thanks--RX

  • Newbie
  • iphone xs and all current updates applied...i do not even see an option for "stranger things" mode....am i missing something or is it gone now??  i cant find it on any of my devices..... Iphone...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Songs not saved in iPhone storage

PlanPremiumCountryCanadaDeviceiPhone SE My Question or IssueI was able to play songs in my car by connecting the USB cable to my phone through Spotify as they were saved in my storage. However, all of a sudden, it shows me that I have 0 songs in my s...

  • Visitor
  • Plan Premium Country Canada Device iPhone SE   My Question or Issue I was able to play songs in my car by connecting the USB cable to my phone through Spotify as they were saved in my st...
  • Loxer
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

iPhone volume set to full when listening on computer

PlanPremiumCountryUSDevice(iPhone 6s)Operating System(iOS 12) Hello, When I am listening to spotify on my computer and I have the spotify app runing in the background on my iphone, it will set the iPhone volume to match the volume slider on the deskt...

  • Visitor
  • Plan Premium Country US Device (iPhone 6s) Operating System (iOS 12)   Hello,   When I am listening to spotify on my computer and I have the spotify app runing in the background ...
  • 231 Views
  • 0 replies
  • 1 likes
  • 231 Views
  • 0 replies
  • 1 likes

How do i filter downloads in the Artist Tab?

PlanPremiumCountryUKDeviceiPhone XR Operating SystemiOS 12.3 My Question or IssueYou can filter downloads playlists and albums, but you cant filter artists (which is what I mainly use?). I have so many so its a nightmare having to scroll through. I l...

  • Visitor
  •   Plan Premium Country UK Device iPhone XR  Operating System iOS 12.3   My Question or Issue You can filter downloads playlists and albums, but you cant filter artists (whic...
  • Bittencourt
  • Spotify Star
  • 952 Views
  • 4 replies
  • 3 likes
  • downloads
    filter
    Update
  • 952 Views
  • 4 replies
  • 3 likes

Deleting played podcast episodes?

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12.3.1Spotify VersionSpotify 8.5.14 My Question or IssueIt used to be the case that I could look at a big list of all my downloaded podcast episodes, and easily delete en mass the ones I've alrea...

  • Visitor
  •   Plan Premium Country UK   Device iPhone 7 Operating System iOS 12.3.1 Spotify Version Spotify 8.5.14   My Question or Issue It used to be the case that I could look at ...
  • Tahdonna
  • Visitor
  • 5235 Views
  • 2 replies
  • 9 likes
  • 5235 Views
  • 2 replies
  • 9 likes

Followed Artist disappearing

PlanPremiumDeviceiPhone 8Operating SystemiOS 12.3.2 My Question or IssueI’m new to Spotify so I’m not sure if this is usual. But some of the artists I follow and appear on my list disappear after a while and I check back on the artist and it says tha...

  • Casual Listener
  • Plan Premium Device iPhone 8 Operating System iOS 12.3.2   My Question or Issue I’m new to Spotify so I’m not sure if this is usual. But some of the artists I follow and appear on my lis...
  • Jonathan-c2714
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Wireless speakers

I have an iphone X running in the most recent update on the system and I also update my spotify regularly. My issue is I can’t find my sonos speakers on “other devices” when I want to listen to music through it. I used to be able to do it but just so...

  • Visitor
  • I have an iphone X running in the most recent update on the system and I also update my spotify regularly.   My issue is I can’t find my sonos speakers on “other devices” when I want to listen...
  • heer2351
  • Regular
  • 244 Views
  • 1 replies
  • 2 likes
  • 244 Views
  • 1 replies
  • 2 likes

Screen Staying On

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueUp until about a month ago, I would plug my iPhone into my car's stereo and Spotify would stay up, allowing me to easily change songs, see album artwork, etc. Now I ha...

  • Visitor
  • Plan Premium Country USA Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue Up until about a month ago, I would plug my iPhone into my car's stereo and Spotify would s...
  • DanifC
  • Composer
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following artists.

PlanPremiumCountryUSADeviceIPhone XS MaxOperating SystemiOS 12.3.1 My Question or IssueWhy do I have to repeatedly keep following many artists I’ve already followed. I suspected it a long time ago, but just confirmed it when I go to ‘Your Library ‘ t...

  • Newbie
  • Plan Premium Country USA Device IPhone XS Max Operating System iOS 12.3.1   My Question or Issue Why do I have to repeatedly keep following many artists I’ve already followed. I suspec...
  • Katerina
  • Spotify Legend
  • 1068 Views
  • 7 replies
  • 1 likes
  • 1068 Views
  • 7 replies
  • 1 likes

My spotify on my iphone has no car mode.

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 10 My Question or IssueI tried turning on car mode on my iPhone so i started looking up how to do that and it says to go to my settings on my Spotify app and go to “car” settings. The problem is...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XS Operating System iOS 10   My Question or Issue I tried turning on car mode on my iPhone so i started looking up how to do that and it says to ...
  • Brnntvdd013
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • 547 Views
  • 2 replies
  • 0 likes

Superuser Contribution New iOS update June 2019

PlanPremiumCountrySwedenDevice(iPhone X)Operating System(iOS 12) My Question or IssueI’ve been using Spotify since the time it was invite only, around 2008. I have a ton of playlists and my main list is nearly 5000 tracks, which I’ve been adding song...

  • Regular
  • Plan Premium Country Sweden Device (iPhone X) Operating System (iOS 12)   My Question or Issue I’ve been using Spotify since the time it was invite only, around 2008. I have a ton of p...
  • Surfg6
  • Casual Listener
  • 10392 Views
  • 22 replies
  • 103 likes
  • 10392 Views
  • 22 replies
  • 103 likes

Solved!! Artists list empty on mobile + saved songs missing

PlanPremiumCountryPortugalDeviceiPhone SEOperating SystemiOS 10.3.1 My Question or IssueHi everyone,I have a few issues with Spotify app on mobile. I don't use it often, so I don't know if this has been happening for long or not, but this week I noti...

  • Casual Listener
  • Plan Premium Country Portugal Device iPhone SE Operating System iOS 10.3.1   My Question or Issue Hi everyone, I have a few issues with Spotify app on mobile. I don't use it often, so...
  • vonmandrake
  • Casual Listener
  • 1268 Views
  • 2 replies
  • 0 likes
  • 1268 Views
  • 2 replies
  • 0 likes