Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60996 Views
16 replies
37 likes

60996 Views
16 replies
37 likes

Song Not Showing in Mobile App (but in Desktop App perfectly available)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOne of my favorite songs, discovered thanks to Spotifys recommandation, is simply no longer a...

punkrap
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue One of ...
2020-06-29 8:49:52 AM
2020-06-30 7:15:06 AM
OneByBoo
Roadie
460 Views
3 replies
0 likes

460 Views
3 replies
0 likes

Apple CarPlay with iOS 15 beta

PlanPremiumCountrySweden DeviceiPhone X, Apple CarPlay (Volvo V90 2019) My Question or IssueApples new iOS14 Beta is out and everything in Apple CarPlay seems to be working fine, except Spotify. All playlists etc. work but when I press play nothing h...

stroessel
Casual Listener
Plan Premium Country Sweden Device iPhone X, Apple CarPlay (Volvo V90 2019) My Question or Issue Apples new iOS14 Beta is out and everything in Apple CarPlay seems to be working ...
2020-06-29 12:52:24 PM
2020-06-29 8:55:24 PM
Billy-J
Spotify Star
1747 Views
3 replies
0 likes
apple
cable
Carplay
iOS

1747 Views
3 replies
0 likes

Solved!! Songs liked on desktop do not appear in Liked Songs on iOS

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI used the desktop app to add songs to my Liked Songs playlist successfully. Going over to my phone, none of those songs appear in Liked Songs. HOWEVER, if I search fo...

al_xander
Casual Listener
Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13 My Question or Issue I used the desktop app to add songs to my Liked Songs playlist successfully. Going over to ...
2020-06-26 10:36:25 PM
2020-06-29 8:20:14 PM
al_xander
Casual Listener
1667 Views
4 replies
1 likes
iOS 13.4
Sync issue

1667 Views
4 replies
1 likes

emdedded playlist doesn't play full song on mobile browser

PlanPremiumCountryTurkeyDeviceiPhone 7 My Question or Issue Hi, I have a website that has embedded playlists on it. In Windows, all the browsers play full songs on my website without a problem. However, Safari browser on my mobile phone plays only 30...

scaltas
Regular
Plan Premium Country Turkey Device iPhone 7 My Question or Issue Hi, I have a website that has embedded playlists on it. In Windows, all the browsers p...
2020-06-29 7:52:55 PM
553 Views
0 replies
1 likes
embed

553 Views
0 replies
1 likes

Controlling volume in iOS device

Hi. New here. I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option. How can I disable iPhone volume adjustment and only use my Processor's volume ?Thanks. (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

Ronenza
Regular
Hi. New here. I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option. How can I disable iPhone volume adjustment and only use my Processor's...
2020-06-27 1:43:06 PM
2020-06-29 5:07:34 PM
OneByBoo
Roadie
593 Views
1 replies
0 likes

593 Views
1 replies
0 likes

New Update - Can't see how many songs in each playlist

The new update is terrible and also I can now no longer see how many songs I have in each of the playlists I have created. Is there a hidden option I am missing to find them. Or is it gone for good? Why do you guys think you know what we want. You ha...

scalv3rt
Roadie
The new update is terrible and also I can now no longer see how many songs I have in each of the playlists I have created. Is there a hidden option I am missing to find them. Or is it gone for good? ...
2019-06-19 10:18:25 PM
2020-06-29 4:41:36 PM
user-removed
Not applicable
14197 Views
7 replies
11 likes

14197 Views
7 replies
11 likes

Superuser Contribution Macbook Pro Login Issue

Plan - FamilyPremiumCanadaDevice Macbook Pro latest Operating System - macos Catlina My Question or Issue I just started to use Spotify over Apple Music and run into the first issue. I have used Apple id for login but in Spotify MacBook app there is ...

Digvijay
Visitor
Plan - Family Premium Canada Device Macbook Pro latest Operating System - macos Catlina My Question or Issue I just started to use Spotify over ...
2020-06-29 5:56:49 AM
2020-06-29 3:26:23 PM
Elena
Moderator
609 Views
1 replies
0 likes
macbook

609 Views
1 replies
0 likes

Superuser Contribution My subscription for Premium

PlanPremium Free/PremiumIndia Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)I phone 6Operating (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid for premium a week ago but account doesn’t reflect it

JBB3
Visitor
PlanPremium Free/Premium India Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)I phone 6 Operating (iOS 10, Android Oreo, Windows 10,etc.) My...
2020-06-29 10:06:52 AM
2020-06-29 12:43:12 PM
Ivan
Spotify Legend
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

reorganizing songs

PlanFree/PremiumCountryUnited StatesIphone 6sOperating System(iOS 10) My Question or Issuei cant reorganize the songs in my playlist? i’ve been trying to reorganize them, but theres no option to. i’ve seen people say to drag down and click the 3 bars...

rhysiecup04
Visitor
Plan Free/Premium Country United States Iphone 6s Operating System (iOS 10) My Question or Issue i cant reorganize the songs in my playlist? i’ve been trying to reorganize them, but t...
2020-06-29 10:55:23 AM
2020-06-29 11:17:22 AM
DavidVen
Regular
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Solved!! Spotify Queue button missing from latest update

PlanPremiumCountryUKDeviceiPhone XOperating System12.4.1 (Spotify version: 8.5.23.644) My Question or IssueIt seems like the button to access the queue on the currently playing view has been replaced with a "share" button. I can still tracks/podcasts...

jwd2017
Gig Goer
Plan Premium Country UK Device iPhone X Operating System 12.4.1 (Spotify version: 8.5.23.644) My Question or Issue It seems like the button to access the queue on the currently playi...
2019-09-13 12:34:08 PM
2020-06-29 11:14:51 AM
jogob
Visitor
917 Views
2 replies
1 likes

917 Views
2 replies
1 likes

Cannot Open Link (When trying to open Liked songs playlist)

Family PlanAccount: PremiumCountry: UKDevice: iPhone 11Operating System: iOS 13.5.1 My Question or IssueWhen I try to open my liked songs playlist I get Spotify cannot open this type of link. Any ideas?

Jonathans1
Visitor
Family Plan Account: Premium Country: UK Device: iPhone 11 Operating System: iOS 13.5.1 My Question or Issue When I try to open my liked songs playlist I get Spotify cannot op...
2020-06-29 10:32:33 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Can’t add songs to playlist

I can no longer add songs to playlists. When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song to, the playlist turns darker grey (as if it’s been pressed),...

lucasloredo
Regular
I can no longer add songs to playlists. When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song t...
2017-11-09 4:11:24 PM
2020-06-29 7:56:26 AM
meagan_gold
Casual Listener
4221 Views
6 replies
2 likes

4221 Views
6 replies
2 likes

Offline albums still not queuing, even after update two days ago. Here's a correlation I found.

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYes, this is still a problem. And now, its EVERY single album I download.So here, let me help you out spotify: every time I delete and reinstall the app (which I've done...

nocomply65
Gig Goer
Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Yes, this is still a problem. And now, its EVERY single album I download. So here,...
2020-04-21 4:28:59 PM
2020-06-29 1:36:57 AM
lbrayner2
Casual Listener
855 Views
5 replies
3 likes

855 Views
5 replies
3 likes

Geschenkkarte funktioniert trotz Hilfe Forum nicht

PlanPremiumCountryDeutschlandDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueIch wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nicht Funktioniert hat. Die Karte ist erst eine Woche alt, kommt aus dem richtig...

annijune
Visitor
Plan Premium Country Deutschland Device iPhone 6s Operating System Windows 10 My Question or Issue Ich wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nich...
2020-06-28 11:56:38 PM
2020-06-28 12:18:49 AM
Billy-J
Spotify Star
461 Views
1 replies
0 likes

461 Views
1 replies
0 likes

help, please!

I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app. About a week ago, I was working out and I noticed songs would suddenly skip. (I assumed my hand had brushed again...

GeorgeGustines
Visitor
I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app. About a week ago, I was working out and I noticed son...
2020-06-24 4:01:47 PM
2020-06-28 4:05:06 PM
Loxer
Community Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Can’t see playlist icon

-Hello,-I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue has been going before this update.-Basically I can’t se...

Bella2Weird
Visitor
-Hello, -I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue ha...
2020-06-24 5:01:37 AM
2020-06-28 3:59:18 PM
Loxer
Community Legend
606 Views
1 replies
0 likes
playlist icon (colored)

606 Views
1 replies
0 likes

Reordering songs in queue glitch

I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the songs move is constantly fluctuating. This is really annoyi...

geozuf
Casual Listener
I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the ...
2020-06-26 3:14:21 PM
2020-06-28 3:53:00 PM
Loxer
Community Legend
613 Views
1 replies
0 likes

613 Views
1 replies
0 likes

Spotify keeps pausing randomly

PlanPremiumCountryGermanyDevice(iPhone 8 )Operating System(iOS 13.5.1) I’ve recently come across an issue where Spotify just seems to pause for no reason at all and I have to manually press play in order to resume what I was listening to before. I’ve...

philipcze
Visitor
Plan Premium Country Germany Device (iPhone 8 ) Operating System (iOS 13.5.1) I’ve recently come across an issue where Spotify just seems to pause for no reason at all a...
2020-06-25 8:48:29 PM
2020-06-28 3:48:27 PM
Loxer
Community Legend
561 Views
1 replies
0 likes

561 Views
1 replies
0 likes

[Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

PlanPremiumDeviceiPad 7th gen Operating SystemiPadOS 13.5.1My Question or IssueI updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "Spotify stops running a few minutes after switching to the other apps/...

megaskw
Visitor
Plan Premium Device iPad 7th gen Operating System iPadOS 13.5.1 My Question or Issue I updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "...
2020-06-27 9:00:07 AM
2020-06-28 3:45:06 PM
Loxer
Community Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Apple watch - not refreshing status (sometime)

PlanPremiumCountrySwitzerlandDeviceApple watch series 4, iPhone X, IPad 2018, SonosOperating SystemiOS 13.5.1 My Question or IssueThis is a long standing issue; but quite hard to explain/troubleshoot. It does not happen every time, but often enough t...

abornoz
Regular
Plan Premium Country Switzerland Device Apple watch series 4, iPhone X, IPad 2018, Sonos Operating System iOS 13.5.1 My Question or Issue This is a long standing issue; but quite har...
2020-06-07 4:17:28 PM
2020-06-28 2:20:11 PM
abornoz
Regular
491 Views
1 replies
0 likes
watchOS

491 Views
1 replies
0 likes

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