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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42939 Views

43 replies

10 likes

  • 42939 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108228 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1601 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301552 Views

62 replies

16 likes

  • 301552 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127451 Views

19 replies

38 likes

  • 127451 Views
  • 19 replies
  • 38 likes

ios 14 in Control Center

Can I add Spotify to control center? Right now, it defaults to iTunes. 

Visitor

Can I add Spotify to control center? Right now, it defaults to iTunes.  

Billy-J

Spotify Star

8509 Views

1 replies

1 likes

  • 8509 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app isn’t working

PlanPremiumCountryCzech republic DeviceiPhone 8Operating SystemiOS 13.7 My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” but when i click “Try again” the page starts loading and nothing eventually happens. Bas...

Casual Listener

  Plan Premium Country Czech republic  Device iPhone 8 Operating System iOS 13.7   My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” b...

aninka

Casual Listener

913 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify Siri CarPlay Issues

PlanPremiumCountryUKDeviceiPhone 6s Plus & CarplayOperating SystemiOS 13.1.2 My Question or IssueI cannot get Siri to control Spotify within CarPlay.I ask "Play Starred playlist on Spotify" and get the response "Spotify doesn't support playing playli...

Visitor

Plan Premium Country UK Device iPhone 6s Plus & Carplay Operating System iOS 13.1.2   My Question or Issue I cannot get Siri to control Spotify within CarPlay. I ask "Play Starred...

NeedSupport

Casual Listener

2736 Views

5 replies

3 likes

  • 2736 Views
  • 5 replies
  • 3 likes

Cannot adjust order of music within a playlist

PlanPremiumThe Netherlands Device(iPhone Xr)My Question or IssueCannot adjust the order within a playlist. The button has disappeared. The only option available is delete.

Casual Listener

    Plan Premium The Netherlands   Device (iPhone Xr) My Question or Issue Cannot adjust the order within a playlist. The button has disappeared. The only option available ...

RainyGorilla

Casual Listener

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
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Superuser Contribution iPad app doesn’t play songs from the albums.

PlanPremiumCountryIndiaDeviceiPad Pro 2018Operating SystemiPadOSMy Question or IssueI can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.I have paid for premium as a one time purchase for one year. Download and ...

Casual Listener

Plan Premium Country India Device iPad Pro 2018 Operating System iPadOS My Question or Issue I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs. I h...

Mario

Spotify Legend

1322 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Local files not downloading or syncing to iPhone

My Question or IssueI'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been able to play them on my laptop. I've done every method ...

Casual Listener

My Question or Issue I'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been ab...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cannot disable album/playlist shuffle

Version 8.5.60.881Plan: Premium FamilyCountry: GermanyDevice iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists and albums are shuffled.It‘s shuffeling inside of the single album / playlist, but als...

Visitor

Version 8.5.60.881 Plan: Premium Family Country: Germany Device iPhone 11, iOS 13.5.1   Since last iOS or last Spotify app update (don‘t know exactly), all my playlists ...

Ivan

Spotify Legend

2331 Views

8 replies

2 likes

  • 2331 Views
  • 8 replies
  • 2 likes

Superuser Contribution Dislike button for weekly mix disappears after quitting the app abruptly

My Question or IssueThe like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it comes back. It’s weird and I don’t know how to fix it ...

Casual Listener

My Question or Issue The like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it c...

Mario

Spotify Legend

1646 Views

5 replies

0 likes

Dislike Button
iOS
Weekly mix
  • 1646 Views
  • 5 replies
  • 0 likes

Weird Spotify behavior with BMW Wireless Carplay

Plan: PremiumCountry: US DeviceiPhone 11 ProOperating SystemiOS 13/14 My Question or IssueThis issue has been bugging me for a while and has been a constant issue on all versions of iOS. I have a 2020 BMW Z4 which has BMW ConnectedMusic (basically th...

Casual Listener

Plan: Premium Country: US   Device iPhone 11 Pro Operating System iOS 13/14   My Question or Issue This issue has been bugging me for a while and has been a constant issue on ...

882 Views

0 replies

0 likes

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  • 0 likes

iPhone started playing podcasts too fast

Help! I have a premium account, and the podcasts just started playing 2x speed this morning. I can't seem to fix it. It only happens on my iPhone X, not on the desktop Spotify. I'm in the USA.iPhone XsiOS 13.7

Visitor

Help!  I have a premium account, and the podcasts just started playing 2x speed this morning.  I can't seem to fix it.  It only happens on my iPhone X, not on the desktop Spotify. &nb...

Billy-J

Spotify Star

6755 Views

1 replies

2 likes

iPhone XS
podcast
Speed issue
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  • 1 replies
  • 2 likes

Superuser Contribution All devices stuck on shuffle

PlanFamily PremiumCountryUSA DeviceiPhone 11 Pro Max (13.4.1)iPad Pro (13.1.3)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I pause a song and then hit play to resume listening, it shuffles to another track. There i...

Visitor

Plan Family Premium Country USA   Device iPhone 11 Pro Max (13.4.1) iPad Pro (13.1.3) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

Peter

Spotify Legend

1600 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Unable to queue podcast

PlanPremiumCountryNorwayDeviceIphone XsOperating SystemiOS 13.4.1 My Question or IssueThe function "add to queue" for podcasts has disappeared from the app.

Casual Listener

Plan Premium Country Norway Device Iphone Xs Operating System iOS 13.4.1   My Question or Issue The function "add to queue" for podcasts has disappeared from the app. 

Peter

Spotify Legend

2664 Views

5 replies

0 likes

podcast queue
  • 2664 Views
  • 5 replies
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Superuser Contribution Last Queued Song Invisible

PlanPremiumCountryU.S. DeviceiPhone 8 AND iPhone 11Operating SystemiOS 13.1.2 Spotify version8.5.27 My Question or Issuei was hoping this would've fixed when I updated my iOS but it has been a problem for a while. the issue is with queuing songs on t...

Newbie

Plan Premium Country U.S.   Device iPhone 8 AND iPhone 11 Operating System iOS 13.1.2   Spotify version 8.5.27   My Question or Issue i was hoping this would've fixed whe...

Ver

Spotify Legend

2398 Views

4 replies

6 likes

  • 2398 Views
  • 4 replies
  • 6 likes

Superuser Contribution Recently Played Has Vanished from Home Screen

PlanPremiumCountryUnited States DeviceiPhone 8Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it just wasn't there and it hasn't showed up since. It's by far my most used feature on that ...

Casual Listener

Plan Premium Country United States   Device iPhone 8 Operating System   My Question or Issue   My recently played has vanished from my home screen on iPhone. Yesterday it ju...

Ivan

Spotify Legend

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Device List - Google Home no longer showing

PlanPremiumCountryAustralia DeviceiPhone XOperating Systemios My Question or Issue Upgrade to Premium last night. Now Google devices keep diapering form the available device list in the Spotify App. Have tried:* Uninstalling everything* Reinstalling*...

Regular

Plan Premium Country Australia   Device iPhone X Operating System ios   My Question or Issue   Upgrade to Premium last night. Now Google devices keep diapering form the ava...

sakkisays

Newbie

16003 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Off line mode not working

Plan : PremiumCountry : Canada DeviceiPhone SE (the old one)Operating SystemiOS 13.7 My QuestionThe off line mode does not work since a month if I'm not connected to wi-fi even if i'm Premium.When connected to wifi and start to play a song, it will p...

Casual Listener

  Plan : Premium Country : Canada   Device iPhone SE (the old one) Operating System iOS 13.7   My Question The off line mode does not work since a month if I'm not ...

Emilia_8

Community Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

We need a way to clear an entire mobile queue (iOS)

(Premium)U.S. Device(iPhone XS Max)Operating System(iOS 12.3.1)Spotify Version8.5.7.601 I have run into this a bunch of times and don't know why it wasn't an issue before which makes me think it's a bug? I've had various playlists of mine add to my q...

Music Fan

(Premium) U.S.   Device (iPhone XS Max) Operating System (iOS 12.3.1) Spotify Version 8.5.7.601   I have run into this a bunch of times and don't know why it wasn't an issue befor...

Vlracl

Newbie

33831 Views

19 replies

37 likes

  • 33831 Views
  • 19 replies
  • 37 likes

Solved!! (IOS) bug

PlanFree CountryUnited States Device(Iphone XR) Operating System(iOS) My Question or IssueEvery time I try to go look at a album or artist, (the screen that shows their name or album name) when I click the the area with all the songs nothing happens,...

Casual Listener

  Plan Free   Country United States    Device (Iphone XR)   Operating System (iOS)   My Question or Issue Every time I try to go look at a album or ...

Billy-J

Spotify Star

1104 Views

3 replies

1 likes

  • 1104 Views
  • 3 replies
  • 1 likes

Lyrics don’t work mobile

I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the lyrics. Some of my friends have these problems and s...

Casual Listener

I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the l...

Billy-J

Spotify Star

739 Views

3 replies

1 likes

  • 739 Views
  • 3 replies
  • 1 likes

Spotify Lyrics

Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una opción como para activar la sincronización de las ...

Newbie

Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una...

Billy-J

Spotify Star

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes