Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37153 Views
15 replies
36 likes

37153 Views
15 replies
36 likes

Music will not play without Data on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dorothy11
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-20 4:04:22 AM
2020-05-20 8:48:22 AM
Emilia_8
Community Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Can only share some of my playlists to insta stories, others give an error

Plan PremiumCountryUKDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueSo I have seen an issue just now when I was trying to share a playlist of mine to stories. When I try to share it, it gives this error:This happens to another one of m...

ExoticHaha
Gig Goer
Plan Premium Country UK Device iPhone 11 Operating System iOS 13.4.1 My Question or Issue So I have seen an issue just now when I was trying to share a playlist of mine to stor...
2020-05-20 6:50:48 AM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

The sound while changing the song

PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??

ilknury
Visitor
Plan Premium Country Turkey Device iPhone7 My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...
2020-05-20 4:17:53 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Superuser Contribution Can’t Update Beta

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...

KazzanovaStudio
Casual Listener
Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1) My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...
2020-05-12 9:37:50 AM
2020-05-19 2:31:19 PM
Katerina
Spotify Legend
794 Views
3 replies
0 likes

794 Views
3 replies
0 likes

Choose whether to skip or fast forward using earbuds?

PlanPremiumCountryUSADeviceiPhone 11Bose Soundsport FreeOperating SystemiOS 13.4.1 My Question or IssueHi! Is there a way I can set the controls so that they skip to the next episode of a podcast instead of fast forwarding 15 seconds? One of my podca...

Baimeeker
Newbie
Plan Premium Country USA Device iPhone 11 Bose Soundsport Free Operating System iOS 13.4.1 My Question or Issue Hi! Is there a way I can set the controls so that they skip to...
2020-05-19 2:42:17 AM
865 Views
0 replies
1 likes
Earbuds
skip podcast
Skip Track Shortcut

865 Views
0 replies
1 likes

Superuser Contribution Help with My iOS App (Account joined with Facebook)

First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...

AleColombia8
Visitor
First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium accoun...
2020-05-16 8:10:07 PM
2020-05-18 10:41:43 AM
Elena
Moderator
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Spotify connect jumps to chromecast bult-in

Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...

LeGauth
Casual Listener
Good morning, Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6 My Question or Issue I have recently experienced trouble when using S...
2020-04-30 12:13:32 AM
2020-05-17 8:33:39 PM
g0-gcwyb0_hpw
Newbie
2255 Views
4 replies
1 likes

2255 Views
4 replies
1 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

russ_stein
Casual Listener
My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?
2020-05-15 12:28:45 PM
2020-05-17 3:48:44 PM
Elena
Moderator
695 Views
1 replies
0 likes
shuffle

695 Views
1 replies
0 likes

Superuser Contribution Keeps leaving my playlist

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...

Rustyho
Newbie
Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...
2020-05-17 7:05:53 AM
2020-05-17 9:10:51 AM
Ivan
Spotify Legend
420 Views
1 replies
1 likes

420 Views
1 replies
1 likes

Can't hear feedback sounds

PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...

ascorbique
Newbie
Plan Premium Device iPhone XS with bluetooth headphones RHA TrueConnect Operating System iOS 13.3.1 My Question or Issue Feedback sounds are enabled in my settings but ...
2020-05-12 11:33:43 AM
2020-05-16 6:29:15 AM
Baboofei
Casual Listener
965 Views
1 replies
2 likes

965 Views
1 replies
2 likes

Music Stops When An Ad Pops Up and Won't Play After

PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...

nbeebs2251
Visitor
Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...
2020-05-15 5:44:47 PM
573 Views
0 replies
0 likes
AD Locks Spotify
Ad stops music

573 Views
0 replies
0 likes

Volume gap not smooth when listening in headset

I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...

kwoonfai1
Casual Listener
I listen Spotify on my Sony MDR-XB950N1 headset. The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowes...
2020-05-15 2:20:13 PM
411 Views
0 replies
0 likes
volume

411 Views
0 replies
0 likes

Playlist Cover Image

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!

lovgia01
Visitor
in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!
2020-05-15 2:34:45 AM
2020-05-15 3:38:21 AM
Billy-J
Spotify Star
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Spotify music should stop while using other apps

PlanFree/PremiumCountry Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi there, I just recently switched from android to iOS (from galaxy s8 to iPhone XR)...

Sarahbelara
Visitor
Plan Free/Premium Country Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-05-14 10:23:09 AM
2020-05-15 3:21:43 AM
Billy-J
Spotify Star
865 Views
1 replies
0 likes

865 Views
1 replies
0 likes

random music keeps on playing after turning off autoplay, HOW DO I DISABLE IT

PlanFreeCountryCanadaDeviceiPhone xsOperating SystemiOS 13 My Question or Issuerandom songs keep on playing even after I turned off autoplay

user-removed
Visitor
Plan Free Country Canada Device iPhone xs Operating System iOS 13 My Question or Issue random songs keep on playing even after I turned off autoplay
2020-05-13 11:48:51 PM
2020-05-14 1:29:58 PM
Emilia_8
Community Legend
2558 Views
4 replies
0 likes

2558 Views
4 replies
0 likes

Solved!!Superuser Contribution IOS Spotify App doesn't show Sonos speaker

Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to select. When i use the Mac App everything is fine. When i´m using the...

Flip1979
Casual Listener
Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to ...
2019-10-07 7:15:40 PM
2020-05-14 11:26:36 AM
real_mangocurry
Visitor
7253 Views
15 replies
2 likes

7253 Views
15 replies
2 likes

Adding music to spotify

I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log out! What am I not doing? I’ve tried this on s10+, ip...

Emmacw
Visitor
I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log ou...
2020-05-12 1:11:11 PM
2020-05-13 6:33:50 PM
Onewave
Roadie
528 Views
2 replies
0 likes

528 Views
2 replies
0 likes

Cannot start a playlist

PlanPremiumCountryUnited KingdomDeviceiPhone Xs Operating SystemiOS 13.3.1 My Question or IssueI’ve recently joined Spotify but I cannot start a playlist, nothing happens when I click on create a playlist and I’ve also tried it via going on a song an...

Mel198046
Newbie
Plan Premium Country United Kingdom Device iPhone Xs Operating System iOS 13.3.1 My Question or Issue I’ve recently joined Spotify but I cannot start a playlist, nothing happen...
2020-05-13 4:43:41 AM
2020-05-13 5:56:06 PM
Onewave
Roadie
359 Views
2 replies
0 likes

359 Views
2 replies
0 likes

Hide song feature

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don’t love the new “Hide song” feature and how it’s where the “add to playlist” option used...

diana990
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don’t...
2020-05-12 10:49:56 PM
2020-05-13 5:48:31 PM
Onewave
Roadie
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

iphone 11 play problem

Plan freeFree/PremiumCountry usa Deviceiphone 11 pro max Operating Systemios 13.4,1 My Question or IssueNew to spotify. Searched for Harry Belafonte at Carnegie Hall and downloaded using my PC. I can select and play any song on my PC. When I use my i...

putzerbill
Visitor
Plan free Free/Premium Country usa Device iphone 11 pro max Operating System ios 13.4,1 My Question or Issue New to spotify. Searched for Harry Belafon...
2020-05-13 5:23:34 PM
2020-05-13 5:37:52 PM
Onewave
Roadie
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

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