Announcements

Help Wizard

Step 1

NEXT STEP

Spotify Opening "send a Text Message" over app and then app freezes

Spotify Opening "send a Text Message" over app and then app freezes

Family Plan

Premium

USA

 

Device

iPhone 8

Operating System

iOS 14

 

On open of the ios app, a "send a text message" pops up over the app and when closing it the app sometimes freezes and I can't even go back to the home screen. I have to turn off my iPhone screen and then quit and close the app. 

 

Reply
1 Reply

Hey @hannahriedman, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version. Also, send me a screenshot of what you're seeing so I can take a closer look.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts