Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29787 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94375 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424081 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293553 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una opción como para activar la sincronización de las ...
Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una...
Spotify Star
569 Views
1 replies
0 likes
So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why were they removed???? And why aren't they back???
So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why w...
Spotify Star
591 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 13.6My Question or IssueA lot of downloaded songs i try to play on offline mode just don’t play until i have either an network connection or mobile data
Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS 13.6 My Question or Issue A lot of downloaded songs i try to play on offline mode just don’t play until i hav...
Community Legend
447 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been listening to my usual playlist on Spotify all morning, when suddenly it decided tha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve be...
Community Legend
595 Views
1 replies
0 likes
iphone 11, latest update. Canada premium user trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location”(see pic). However. If I cast it from my iPhone to my googl...
iphone 11, latest update. Canada premium user trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location...
Gig Goer
938 Views
1 replies
1 likes
The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore.PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 10
The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore. Plan Premium Country United States Device iPhone 7 Operating System iO...
Spotify Legend
1797 Views
6 replies
0 likes
Plan:PremiumCountry:USMy Question or Issue1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or follow from me as well. I have changed passwords, and chosen...
Plan: Premium Country: US My Question or Issue 1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or...
Spotify Legend
7514 Views
6 replies
0 likes
Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family plan but that was 8 months ago, and I'm still following him. ...
Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family p...
473 Views
0 replies
1 likes
I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can't I stream like other music services over LTE that's what I...
I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can...
Casual Listener
2041 Views
3 replies
0 likes
This has been moved
PlanPremiumCountryEnglandDeviceiPhone XROperating System(iOS 14 beta My Question or IssueWhen I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it doesn’t happen with all songs, probably 1 in 6. It also happened before I ...
PlanPremium Country England Device iPhone XR Operating System (iOS 14 beta My Question or Issue When I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it ...
Spotify Legend
744 Views
1 replies
0 likes
lyrics problemPlanPremium FamilyCountry DeviceIphone 6Operating SystemiOS 12.4.8 My Question or Issuethe lyrics on my spotify aren’t showing. i already do the clean reinstall but it still didn’t show. is it because mine was premium family? please ans...
lyrics problem Plan Premium Family Country Device Iphone 6 Operating System iOS 12.4.8 My Question or Issue the lyrics on my spotify aren’t showing. i already do the clean re...
Composer
2006 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13.6.1My Question or Issue I can’t play just any song that I search for, it makes me “like” the album or song before it will play. I don’t want to add every single song I want to p...
Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 13.6.1 My Question or Issue I can’t play just any song that I search for, it makes me “like” the ...
Regular
477 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating System13.7 My Question or Issue Been using the app for years and never ran into this until recently. Now it happens more often than not if i'm not connected to good Wifi. I think of an album I want to list...
Plan Premium Country USA Device iPhone 8 Operating System 13.7 My Question or Issue Been using the app for years and never ran into this until recently. Now it happens more o...
387 Views
0 replies
0 likes
PlanPremiumCountryUkDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat has happened to the CarPlay gui? I am no longer able to see an icon for my library or playlists and have to go into recently played to...
Plan Premium Country Uk Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue What has happened to the CarPlay gui? I am no longer able ...
758 Views
0 replies
5 likes
PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 13) My Question or IssueI tried swiping on the playlist cover art. No use!Only the Playlist title is visible and then my name but not the description. I could use an urgent response, I need t...
Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 13) My Question or Issue I tried swiping on the playlist cover art. No use! Only the Playlist title is visible and ...
Spotify Star
557 Views
1 replies
0 likes
No fast forward on Apple TV Spotify App possible. PlanPremiumCountryGermany DeviceApple TVOperating SystemtvOS My Question or Issue
No fast forward on Apple TV Spotify App possible. Plan Premium Country Germany Device Apple TV Operating System tvOS My Question or Issue
Casual Listener
3028 Views
2 replies
26 likes
PlanPremiumCountryNorwayDeviceiPhone XOperating System13.5.1 My Question or IssueSpotify has taken over the speaker-level on my phone. My phone will not play the audio to videos unless I'm playing music from Spotify at the same time. If I pause the s...
Plan Premium Country Norway Device iPhone X Operating System 13.5.1 My Question or Issue Spotify has taken over the speaker-level on my phone. My phone will not play the audio to vid...
434 Views
0 replies
0 likes
PlanFreeCountryUSADeviceiPhone SE 1st GenerationOperating SystemMacOS CatalinaMy Question or IssueWhen I'm listening to music on my phone and Discord is open on my computer, Spotify shows as my status, but when Discord is closed on my computer, it st...
Plan Free Country USA Device iPhone SE 1st Generation Operating System MacOS Catalina My Question or Issue When I'm listening to music on my phone and Discord is open on my computer, Spotify...
720 Views
0 replies
0 likes
PlanPremium DeviceiPadOperating Systemios 13 My Question or Issue I have no option to use shuffleon Daily Mix lists when playing on my iPad,I do have that option on daily mix lists on my iphone though. how do I shuffle daily mix on iPad as well? ty.
Plan Premium Device iPad Operating System ios 13 My Question or Issue I have no option to use shuffle on Daily Mix lists when playing on my iPad, I do have that optio...
Roadie
3224 Views
4 replies
1 likes
