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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30417 Views

40 replies

9 likes

  • 30417 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94964 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

988 Views

0 replies

0 likes

iOS
  • 988 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293751 Views

60 replies

15 likes

  • 293751 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123712 Views

19 replies

38 likes

  • 123712 Views
  • 19 replies
  • 38 likes

I don’t see the letter

PlanPremiumCountryméxico Device(iPhone 8 plus)Operating System(iOS 14) My Question or IssueI've been checking on my brother's account and he if they appeared to me yesterday. I'd rather avoid the application thinking I'd look like that, but they didn...

Casual Listener

Plan Premium Country méxico   Device (iPhone 8 plus) Operating System (iOS 14)   My Question or Issue I've been checking on my brother's account and he if they appeared to me yes...

Billy-J

Spotify Star

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

Bad music recommendation

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not added any of lo-fi songs to my playlists and favourite t...

Visitor

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not ...

AWildYouth

Roadie

1329 Views

2 replies

1 likes

  • 1329 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not working on apple watch cellular

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 13.5.1 Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?

Casual Listener

Plan Premium Country USA Device iPhone Xr Operating System iOS 13.5.1   Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?  

Peter

Spotify Legend

5287 Views

4 replies

0 likes

  • 5287 Views
  • 4 replies
  • 0 likes

I want my old interface back’

Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy.       Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Ope...

Billy-J

Spotify Star

1062 Views

1 replies

0 likes

  • 1062 Views
  • 1 replies
  • 0 likes

ios 14 in Control Center

Can I add Spotify to control center? Right now, it defaults to iTunes. 

Visitor

Can I add Spotify to control center? Right now, it defaults to iTunes.  

Billy-J

Spotify Star

8472 Views

1 replies

1 likes

  • 8472 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app isn’t working

PlanPremiumCountryCzech republic DeviceiPhone 8Operating SystemiOS 13.7 My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” but when i click “Try again” the page starts loading and nothing eventually happens. Bas...

Casual Listener

  Plan Premium Country Czech republic  Device iPhone 8 Operating System iOS 13.7   My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” b...

aninka

Casual Listener

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Siri CarPlay Issues

PlanPremiumCountryUKDeviceiPhone 6s Plus & CarplayOperating SystemiOS 13.1.2 My Question or IssueI cannot get Siri to control Spotify within CarPlay.I ask "Play Starred playlist on Spotify" and get the response "Spotify doesn't support playing playli...

Visitor

Plan Premium Country UK Device iPhone 6s Plus & Carplay Operating System iOS 13.1.2   My Question or Issue I cannot get Siri to control Spotify within CarPlay. I ask "Play Starred...

NeedSupport

Casual Listener

2651 Views

5 replies

3 likes

  • 2651 Views
  • 5 replies
  • 3 likes

Cannot adjust order of music within a playlist

PlanPremiumThe Netherlands Device(iPhone Xr)My Question or IssueCannot adjust the order within a playlist. The button has disappeared. The only option available is delete.

Casual Listener

    Plan Premium The Netherlands   Device (iPhone Xr) My Question or Issue Cannot adjust the order within a playlist. The button has disappeared. The only option available ...

RainyGorilla

Casual Listener

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Superuser Contribution iPad app doesn’t play songs from the albums.

PlanPremiumCountryIndiaDeviceiPad Pro 2018Operating SystemiPadOSMy Question or IssueI can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.I have paid for premium as a one time purchase for one year. Download and ...

Casual Listener

Plan Premium Country India Device iPad Pro 2018 Operating System iPadOS My Question or Issue I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs. I h...

Mario

Spotify Legend

1289 Views

4 replies

0 likes

  • 1289 Views
  • 4 replies
  • 0 likes

Local files not downloading or syncing to iPhone

My Question or IssueI'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been able to play them on my laptop. I've done every method ...

Casual Listener

My Question or Issue I'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been ab...

493 Views

0 replies

1 likes

  • 493 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cannot disable album/playlist shuffle

Version 8.5.60.881Plan: Premium FamilyCountry: GermanyDevice iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists and albums are shuffled.It‘s shuffeling inside of the single album / playlist, but als...

Visitor

Version 8.5.60.881 Plan: Premium Family Country: Germany Device iPhone 11, iOS 13.5.1   Since last iOS or last Spotify app update (don‘t know exactly), all my playlists ...

Ivan

Spotify Legend

2259 Views

8 replies

2 likes

  • 2259 Views
  • 8 replies
  • 2 likes

Superuser Contribution Dislike button for weekly mix disappears after quitting the app abruptly

My Question or IssueThe like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it comes back. It’s weird and I don’t know how to fix it ...

Casual Listener

My Question or Issue The like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it c...

Mario

Spotify Legend

1584 Views

5 replies

0 likes

Dislike Button
iOS
Weekly mix
  • 1584 Views
  • 5 replies
  • 0 likes

Weird Spotify behavior with BMW Wireless Carplay

Plan: PremiumCountry: US DeviceiPhone 11 ProOperating SystemiOS 13/14 My Question or IssueThis issue has been bugging me for a while and has been a constant issue on all versions of iOS. I have a 2020 BMW Z4 which has BMW ConnectedMusic (basically th...

Casual Listener

Plan: Premium Country: US   Device iPhone 11 Pro Operating System iOS 13/14   My Question or Issue This issue has been bugging me for a while and has been a constant issue on ...

846 Views

0 replies

0 likes

  • 846 Views
  • 0 replies
  • 0 likes

iPhone started playing podcasts too fast

Help! I have a premium account, and the podcasts just started playing 2x speed this morning. I can't seem to fix it. It only happens on my iPhone X, not on the desktop Spotify. I'm in the USA.iPhone XsiOS 13.7

Visitor

Help!  I have a premium account, and the podcasts just started playing 2x speed this morning.  I can't seem to fix it.  It only happens on my iPhone X, not on the desktop Spotify. &nb...

Billy-J

Spotify Star

6696 Views

1 replies

2 likes

iPhone XS
podcast
Speed issue
  • 6696 Views
  • 1 replies
  • 2 likes

Superuser Contribution All devices stuck on shuffle

PlanFamily PremiumCountryUSA DeviceiPhone 11 Pro Max (13.4.1)iPad Pro (13.1.3)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I pause a song and then hit play to resume listening, it shuffles to another track. There i...

Visitor

Plan Family Premium Country USA   Device iPhone 11 Pro Max (13.4.1) iPad Pro (13.1.3) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

Peter

Spotify Legend

1534 Views

4 replies

0 likes

  • 1534 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to queue podcast

PlanPremiumCountryNorwayDeviceIphone XsOperating SystemiOS 13.4.1 My Question or IssueThe function "add to queue" for podcasts has disappeared from the app.

Casual Listener

Plan Premium Country Norway Device Iphone Xs Operating System iOS 13.4.1   My Question or Issue The function "add to queue" for podcasts has disappeared from the app. 

Peter

Spotify Legend

2598 Views

5 replies

0 likes

podcast queue
  • 2598 Views
  • 5 replies
  • 0 likes

Superuser Contribution Last Queued Song Invisible

PlanPremiumCountryU.S. DeviceiPhone 8 AND iPhone 11Operating SystemiOS 13.1.2 Spotify version8.5.27 My Question or Issuei was hoping this would've fixed when I updated my iOS but it has been a problem for a while. the issue is with queuing songs on t...

Newbie

Plan Premium Country U.S.   Device iPhone 8 AND iPhone 11 Operating System iOS 13.1.2   Spotify version 8.5.27   My Question or Issue i was hoping this would've fixed whe...

Ver

Spotify Legend

2340 Views

4 replies

6 likes

  • 2340 Views
  • 4 replies
  • 6 likes

Superuser Contribution Recently Played Has Vanished from Home Screen

PlanPremiumCountryUnited States DeviceiPhone 8Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it just wasn't there and it hasn't showed up since. It's by far my most used feature on that ...

Casual Listener

Plan Premium Country United States   Device iPhone 8 Operating System   My Question or Issue   My recently played has vanished from my home screen on iPhone. Yesterday it ju...

Ivan

Spotify Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Device List - Google Home no longer showing

PlanPremiumCountryAustralia DeviceiPhone XOperating Systemios My Question or Issue Upgrade to Premium last night. Now Google devices keep diapering form the available device list in the Spotify App. Have tried:* Uninstalling everything* Reinstalling*...

Regular

Plan Premium Country Australia   Device iPhone X Operating System ios   My Question or Issue   Upgrade to Premium last night. Now Google devices keep diapering form the ava...

sakkisays

Newbie

15827 Views

9 replies

0 likes

  • 15827 Views
  • 9 replies
  • 0 likes

Off line mode not working

Plan : PremiumCountry : Canada DeviceiPhone SE (the old one)Operating SystemiOS 13.7 My QuestionThe off line mode does not work since a month if I'm not connected to wi-fi even if i'm Premium.When connected to wifi and start to play a song, it will p...

Casual Listener

  Plan : Premium Country : Canada   Device iPhone SE (the old one) Operating System iOS 13.7   My Question The off line mode does not work since a month if I'm not ...

Emilia_8

Community Legend

832 Views

3 replies

0 likes

  • 832 Views
  • 3 replies
  • 0 likes