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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36909 Views

41 replies

10 likes

  • 36909 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102371 Views

115 replies

12 likes

Other
  • 102371 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
  • 1295 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299020 Views

61 replies

16 likes

  • 299020 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125727 Views

19 replies

38 likes

  • 125727 Views
  • 19 replies
  • 38 likes

Random playlist playing only one song and then former list

iOS latest version on iPhone My Question or IssueFor a couple of weeks now when I want to play randomly à playlist Spotify plays only one song and then move back playing a former playlist. This is really annoying and I don’t want to empty all planned...

Newbie

iOS latest version on iPhone    My Question or Issue For a couple of weeks now when I want to play randomly à playlist Spotify plays only one song and then move back playing a former pla...

Esax256

Visitor

3393 Views

3 replies

2 likes

  • 3393 Views
  • 3 replies
  • 2 likes

Filtering in liked songs breaks ability to click a song and play

Spotify app version8.5.75.1149PlanPremiumDeviceiPhone XOperating SystemiOS 14steps to reproduce:1) go to liked songs2) pull for “filter” input3) input something4) click a song that’s available under that filter5) observe that song not playing6) songs...

Casual Listener

Spotify app version 8.5.75.1149 Plan Premium Device iPhone X Operating System iOS 14 steps to reproduce: 1) go to liked songs 2) pull for “filter” input 3) input something 4) click a so...

Spexican924

Casual Listener

1089 Views

2 replies

1 likes

bug
filter
iOS
liked songs
  • 1089 Views
  • 2 replies
  • 1 likes

Superuser Contribution No puedo abrir ni descargar la app

Plan/PremiumCountry: Argentina Device(iPhone 6s PlusOperating System(iOS 12.1.4 My Question or Issue No puedo abrir la app, no la veo instalada en mi celular y cuando entro al app store para descargarla no me aparece la opcion de download , me aparec...

Casual Listener

Plan /Premium Country: Argentina    Device (iPhone 6s Plus Operating System (iOS 12.1.4   My Question or Issue   No puedo abrir la app, no la veo instalada en mi celula...

Alex

Spotify Legend

2111 Views

5 replies

0 likes

  • 2111 Views
  • 5 replies
  • 0 likes

Superuser Contribution Couldn’t Open Link

Plan: PremiumCountry: USDevice: IPhone 8Operating System: LatestMy Question or Issue:A few days ago, I clicked on my liked songs and it came up with an error message “Couldn’t Open Link”. It only pops up for my liked songs list. However, when I click...

Visitor

Plan: Premium Country: US Device: IPhone 8 Operating System: Latest My Question or Issue: A few days ago, I clicked on my liked songs and it came up with an error message “Couldn’t Open Lin...

Elena

Moderator

2229 Views

6 replies

0 likes

  • 2229 Views
  • 6 replies
  • 0 likes

Superuser Contribution followed artists repeatedly disappear

PlanPremiumCountryPortugalDevice(iPad Air 2)Operating System(iOS 13.5.1) My Question or Issuelike quite a few other people here, i have a problem with my library: some followed artists disappear over again after a few hours, others stay, as expected....

Casual Listener

Plan Premium Country Portugal Device (iPad Air 2) Operating System (iOS 13.5.1)   My Question or Issue like quite a few other people here, i have a problem with my library: some follow...

Elena

Moderator

1057 Views

6 replies

0 likes

  • 1057 Views
  • 6 replies
  • 0 likes

Superuser Contribution Collaborative playlist

It doesn't show who added what song in my collaborative playlist on my Iphone. It only shows it on the computer. My spotify is up to date. Thank you for helping.

Newbie

It doesn't show who added what song in my collaborative playlist on my Iphone. It only shows it on the computer. My spotify is up to date. Thank you for helping.

Ivan

Spotify Legend

662 Views

2 replies

1 likes

  • 662 Views
  • 2 replies
  • 1 likes

Solved!! I can't get a premium subscription from iOS app

PlanFreeCountryCyprusDeviceiPhone 11 ProOperating SystemiOS 14 My Question or IssueToday I signed up for Spotify through the iOS app. Accidentally closed the subscription offer popup. After that, the application does not respond to any attempts to ac...

Casual Listener

Plan Free Country Cyprus Device iPhone 11 Pro Operating System iOS 14   My Question or Issue Today I signed up for Spotify through the iOS app. Accidentally closed the subscription off...

denisotree

Casual Listener

3792 Views

2 replies

1 likes

  • 3792 Views
  • 2 replies
  • 1 likes

Keeps playing same playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) when I tell Alexa to play Spotify instead of picking up where it left off it’s starts playing ‘United states top ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   when I tell Alexa to play Spo...

Billy-J

Spotify Star

738 Views

3 replies

0 likes

  • 738 Views
  • 3 replies
  • 0 likes

Playlist Auto Play

Im using the app with my iphone.This problem started few days ago.After I play a song in my own playlist, it keeps on playing a strange song that I never heard at the next que.This problem is not only happening when I'm playing my own playlist.It hap...

Visitor

Im using the app with my iphone. This problem started few days ago. After I play a song in my own playlist, it keeps on playing a strange song that I never heard at the next que. This problem is n...

Billy-J

Spotify Star

440 Views

1 replies

1 likes

  • 440 Views
  • 1 replies
  • 1 likes

Spotify music player on iwatch

I have an iWatch 5. unfortunately there is no Spotify app to this OS. There is a remote control, but it’s not considered by anyone to be a Spotify music app. So when is this due? Pandora has offline music, so should Spotify.

Visitor

I have an iWatch 5. unfortunately there is no Spotify app to this OS. There is a remote control, but it’s not considered by anyone to be a Spotify music app. So when is this due?  Pandora has o...

Billy-J

Spotify Star

514 Views

1 replies

2 likes

  • 514 Views
  • 1 replies
  • 2 likes

Solved!! Spotify won’t play in the background - iOS 14

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14My Question or IssueAfter updating to iOS 14, I’m unable to play Spotify to my UE Wonderboom Bluetooth speaker without the Spotify screen being open. If my screen times out or I switch to anot...

Casual Listener

Plan Premium Country USA Device iPhone 7+ Operating System iOS 14 My Question or Issue After updating to iOS 14, I’m unable to play Spotify to my UE Wonderboom Bluetooth speaker without the ...

Billy-J

Spotify Star

19387 Views

3 replies

0 likes

  • 19387 Views
  • 3 replies
  • 0 likes

Playing downloaded music cuts off if offline

Plan PremiumFree/PremiumCountry Thailand but am in the UK Device Iphone 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a playlist with downloaded music that I pla...

Visitor

Plan Premium Free/Premium Country Thailand but am in the UK   Device Iphone 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,e...

Billy-J

Spotify Star

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Spotify alternatives

PlanPremiumCountryUSADeviceChromeboxOperating SystemChromeOS My Question or IssueWhat's the best alternative to spotify? I've been a premium subscriber for years but I've had it with the constant dropouts and lack of true randomization in the playlis...

Regular

  Plan Premium Country USA Device Chromebox Operating System ChromeOS   My Question or Issue What's the best alternative to spotify?  I've been a premium subscriber for year...

ledrobster

Regular

1300 Views

2 replies

0 likes

  • 1300 Views
  • 2 replies
  • 0 likes

Autoplay not working anymore

PlanPremium CountryFranceDeviceiPhone XS Operating SystemiOS 13.7 My Question or IssueHello, Since a week or so, when I manually search for a track then play it, the automatic radio based on the song doesn’t launch itself anymore at the end of the tr...

Casual Listener

  Plan Premium   Country France Device iPhone XS   Operating System iOS 13.7   My Question or Issue Hello,  Since a week or so, when I manually search for a...

Edy15

Newbie

10202 Views

4 replies

5 likes

  • 10202 Views
  • 4 replies
  • 5 likes

Shuffle only with premium account

PlanPremiumPhoneiPhone Operating Systemios My Question or IssueI recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, none of my playlists/albums/podcasts I liked were in my library. I was expecting to...

Visitor

Plan Premium Phone iPhone  Operating System ios   My Question or Issue I recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, no...

Emilia_8

Community Legend

629 Views

1 replies

1 likes

  • 629 Views
  • 1 replies
  • 1 likes

Shazam add to Spotify List greyed out

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 12 Why does Shazam have a button to add a song to Spotify List if that option is always greyed out? I have connected my Spotify account to my Shazam.

Casual Listener

  Plan Premium Country USA Device iPhone SE Operating System iOS 12   Why does Shazam have a button to add a song to Spotify List if that option is always greyed  out? I have...

Ob1KenOB

Visitor

18204 Views

24 replies

11 likes

  • 18204 Views
  • 24 replies
  • 11 likes

I don’t see the letter

PlanPremiumCountryméxico Device(iPhone 8 plus)Operating System(iOS 14) My Question or IssueI've been checking on my brother's account and he if they appeared to me yesterday. I'd rather avoid the application thinking I'd look like that, but they didn...

Casual Listener

Plan Premium Country méxico   Device (iPhone 8 plus) Operating System (iOS 14)   My Question or Issue I've been checking on my brother's account and he if they appeared to me yes...

Billy-J

Spotify Star

1137 Views

3 replies

0 likes

  • 1137 Views
  • 3 replies
  • 0 likes

Bad music recommendation

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not added any of lo-fi songs to my playlists and favourite t...

Visitor

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not ...

AWildYouth

Roadie

1340 Views

2 replies

1 likes

  • 1340 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not working on apple watch cellular

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 13.5.1 Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?

Casual Listener

Plan Premium Country USA Device iPhone Xr Operating System iOS 13.5.1   Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?  

Peter

Spotify Legend

5310 Views

4 replies

0 likes

  • 5310 Views
  • 4 replies
  • 0 likes

I want my old interface back’

Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy.       Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Ope...

Billy-J

Spotify Star

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes