Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
26998 Views
13 replies
33 likes

26998 Views
13 replies
33 likes

Playlists un-downloading

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

xxakitasnipzz
Newbie
Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?
2018-01-04 12:38:06 PM
2020-04-23 12:47:18 AM
JadeRiver
Music Fan
358 Views
1 replies
1 likes

358 Views
1 replies
1 likes

Superuser Contribution local files not working on new device

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are not grayed out, and they have the green downloaded ...

i9_
Casual Listener
I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are ...
2020-04-15 8:39:24 PM
2020-04-23 11:29:31 PM
fix
Visitor
1145 Views
5 replies
1 likes
downloads
iOS
iphone
local files
playback

1145 Views
5 replies
1 likes

Wiedergabe hakt/springt IPhone 11

Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde jemand „unsichtbares“ die vor-und rücklauftasten drücken. Zwischend...

Nadiramie
Visitor
Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde j...
2020-04-23 10:30:01 PM
608 Views
0 replies
0 likes

608 Views
0 replies
0 likes

Automatic Login on devices

PlanFree/PremiumCountryGermanyDevice(iPhone XS, iPad Air 3)Operating System(iOS 13) My Question or IssueHello,I have just a Question about the Security. I have two devices (iphone and iPad).I installed on both Spotify on the same time. I already have...

user-removed
Visitor
Plan Free/Premium Country Germany Device (iPhone XS, iPad Air 3) Operating System (iOS 13) My Question or Issue Hello, I have just a Question about the Security. I have two devices ...
2020-04-16 4:29:03 PM
2020-04-23 6:22:07 PM
user-removed
Not applicable
1012 Views
1 replies
0 likes

1012 Views
1 replies
0 likes

Superuser Contribution Shuffle

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...

blpattterson
Visitor
Plan Premium Country US Device iPhone 8 My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...
2020-04-20 5:43:43 AM
2020-04-23 5:30:15 PM
clocksworth
Music Fan
449 Views
3 replies
1 likes

449 Views
3 replies
1 likes

Song stops in the middle of songs on my Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Flea5150
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-23 2:38:59 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Superuser Contribution Constantly repeating songs and jumping to the top

(On an iPad)Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things:1. If I’m just playing it through in order, it keeps jumping back to the first song on the list, even if I’ve only gotten thre...

Ubtpixielox
Newbie
(On an iPad) Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things: 1. If I’m just playing it through in order, it keeps jumping back to th...
2020-04-22 5:33:26 AM
2020-04-23 12:05:00 PM
Ivan
Spotify Legend
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Playing One Song

I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS device which I’ve found really sucks to be honest, as a free member try...

WillowCarson
Visitor
I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS devic...
2020-04-23 11:15:23 AM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Superuser Contribution random shuffle selections

PlanPremiumCountryNZDeviceIphone XROperating SystemIOS My Question or IssueSince the last update on ios I am unable to play a playlist or album without being interrupted by a song from the new recommendations section under the Good Morning/afternoon ...

nzross
Casual Listener
Plan Premium Country NZ Device Iphone XR Operating System IOS My Question or Issue Since the last update on ios I am unable to play a playlist or album without being interrupted by a...
2020-04-21 4:51:56 AM
2020-04-23 5:07:51 AM
nzross
Casual Listener
513 Views
4 replies
0 likes

513 Views
4 replies
0 likes

Play/Pause button not changing the view on play

PlanPremiumCountrySpainDevice(iPhoneXR)Operating System(iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause icon.

ggarrofe
Visitor
Plan Premium Country Spain Device (iPhoneXR) Operating System (iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause...
2020-04-23 1:55:28 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

unable to unhide hidden songs

PlanFreeDeviceiPadOperating SystemiOS 10 My Question or IssueI have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and back in, refreshing the app, deleting the app and redownloading. How do...

sparklingknj
Visitor
Plan Free Device iPad Operating System iOS 10 My Question or Issue I have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and...
2020-04-22 8:12:57 PM
445 Views
0 replies
0 likes

445 Views
0 replies
0 likes

Downloaded albums stop playing after one song APRIL 2020

Plan PREMIUMCountry MEXICO Device iPhone 8Operating System Software version 13.4.1 My Question or Issue:This issue has been posted before, and closed as "fixed," but it is not. I can listen to my downloaded playlists offline just fine, but my downloa...

p68n2bkfl728m4p
Regular
Plan PREMIUM Country MEXICO Device iPhone 8 Operating System Software version 13.4.1 My Question or Issue: This issue has been posted before, and closed as "fixed," but it i...
2020-04-17 7:09:31 PM
2020-04-22 3:26:54 AM
Fukpunk
Visitor
1160 Views
5 replies
4 likes

1160 Views
5 replies
4 likes

Can't stream using cellular data

PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or IssueWhen I am not connected to wifi, Spotify will not stream music - will only play downloaded music. It gives a message that it is connecting or trying to connect. I have tr...

annoyed666
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue When I am not connected to wifi, Spotify will not stream music - will only play ...
2020-04-21 11:27:52 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Missing artwork in songs imported from iTunes

Hi all,When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed?PlanPremiumCountryNetherlands Device(iPhone 11 Pro, Macbook Pro )Operating System(iOS...

katlobanova
Casual Listener
Hi all, When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed? Plan Premium Country Nether...
2020-04-21 7:13:26 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

I'm not able to reinstall Spotify on my iPad 4

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Stored said me that "Spotify - music and podcast is no...

chiararaumann
Visitor
hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Sto...
2020-04-21 5:19:16 PM
361 Views
0 replies
0 likes

361 Views
0 replies
0 likes

No edit playlist button

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whenever I close the app. Is this happening to anyone ...

kittycisgod
Newbie
For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whe...
2020-04-21 4:37:17 PM
377 Views
0 replies
1 likes

377 Views
0 replies
1 likes

Offline albums still not queueing after DELETING MY WHOLE ACCOUNT per CS request for troublehooting

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYep, despite Spotify saying this is fixed it absolutely is NOT. Customer service just had me delete my whole account and it is still happening. For the love of god, stop...

nocomply65
Gig Goer
Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Yep, despite Spotify saying this is fixed it absolutely is NOT. Customer servic...
2020-04-18 7:55:31 PM
2020-04-21 3:56:03 PM
adamamericana
Music Fan
414 Views
2 replies
1 likes

414 Views
2 replies
1 likes

Deleted Playlist after restart since version.50

PlanFPremiumCountryGermanyDeviceiPhone XR, iPad 5Operating SystemiOS 12, iOS 13 My Question or IssueSince Version 8.5.50 is my Playlist deleted after a restart from Spotify. The last title will be played and then I must search the last title in the a...

Nobody-2003
Newbie
Plan FPremium Country Germany Device iPhone XR, iPad 5 Operating System iOS 12, iOS 13 My Question or Issue Since Version 8.5.50 is my Playlist deleted after a restart from Spot...
2020-04-21 12:48:57 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Solved!! Spotify app update

Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software and have the newest app version.PlanPremiumCountryU...

user-removed
Visitor
Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software ...
2020-04-21 5:58:01 AM
2020-04-21 9:57:59 AM
Billy-J
Spotify Star
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

Solved!!Superuser Contribution Search inside a playlist?

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1My Question or Issue How do I search for a song in a playlist? Please tell me this is not ANOTHER basic and necessary feature Spotify lacks or has removed. Seriously, this is getti...

Nightflyre9
Music Fan
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.4.1 My Question or Issue How do I search for a song in a playlist? Please tell me this is not ANOTHER basic ...
2020-04-20 9:21:53 AM
2020-04-21 8:04:42 AM
Mario
Spotify Legend
524 Views
3 replies
0 likes

524 Views
3 replies
0 likes

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