Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37126 Views
15 replies
36 likes

37126 Views
15 replies
36 likes

Lyrics not showing

Spotify StudentPremiumUnited States of America iPhoneXSiOS 13.4.1 The lyrics aren’t showing up for some reason. I tried deleting and reinstalling the app— it did nothing. Then I tried a clean reinstall, but that didn’t work either. After doing a clea...

reallyrosiee
Casual Listener
Spotify Student Premium United States of America iPhoneXS iOS 13.4.1 The lyrics aren’t showing up for some reason. I tried deleting and reinstalling the app— it did nothing. Then...
2020-05-27 5:48:20 AM
2020-05-30 6:10:34 PM
Loxer
Community Legend
2071 Views
3 replies
0 likes

2071 Views
3 replies
0 likes

family member can no longer log into account

PlanFree/PremiumCountryCanadaDeviceiphone 7 plusOperating SystemIos 13.4.1 My Question or IssueHi, i have had a family premium plan for the last few years and now my daughter can no longer long into her account. How do i solve this? she has tried uni...

jbonacci-ca
Casual Listener
Plan Free/Premium Country Canada Device iphone 7 plus Operating System Ios 13.4.1 My Question or Issue Hi, i have had a family premium plan for the last few...
2020-05-27 6:25:18 PM
2020-05-30 6:06:18 PM
Loxer
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

suggested track algorithm

Hello. I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested trackhttps://www.bigtitsporn.xxx/New and exclusive big **bleep** **bleep** starring the latest models online @ BigTitsPorn.xxx

gwenhobard
Newbie
Hello. I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested track https://www.bigtitsporn.xxx/ New and exclusive big **bleep** **bleep** starri...
2020-05-28 10:15:33 AM
2020-05-30 5:57:36 PM
Loxer
Community Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Lyrics stopped showing

PlanPremiumCountryCanadaDeviceiPhone XS Max Operating SystemiOS 13.5 My Question or Issue:I was using the follow along lyrics in the car, and then I changed the song and the lyrics was not longer showing. At first I thought it was just the song, so...

Angela14
Visitor
Plan Premium Country Canada Device iPhone XS Max Operating System iOS 13.5 My Question or Issue: I was using the follow along lyrics in the car, and then I changed th...
2020-05-28 12:10:35 AM
2020-05-30 5:42:41 PM
Loxer
Community Legend
609 Views
4 replies
0 likes

609 Views
4 replies
0 likes

Volume slider on all devices controlling the end player / Favorites on/off / button

Volume slider on all devices that can Controle the end (streaming) device’s output volume. also a fixed button for Favorites on all screens the same. hopefully there is a way to make it stable putting favorites on / off on all devices. I have a hard ...

Xavier4u
Visitor
Volume slider on all devices that can Controle the end (streaming) device’s output volume. also a fixed button for Favorites on all screens the same. hopefully there is a way ...
2020-05-29 3:02:27 AM
2020-05-30 5:35:35 PM
Loxer
Community Legend
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

Why isn’t older app for IPhone 4 not available anymore in Canada? I spent 5 hours looking for a fix!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Susitalolita
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-09-16 11:45:47 PM
2020-05-30 5:34:35 PM
AeroZ
Composer
5413 Views
8 replies
1 likes

5413 Views
8 replies
1 likes

Playing playlist doesn't work - it jumps to the next song in queue

PlanPremiumCountryUSADeviceiPhone SE 2020My Question or IssueRecently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you need to clear your queue, but I have a lot of songs in there I don't...

bsdevlin99
Casual Listener
Plan Premium Country USA Device iPhone SE 2020 My Question or Issue Recently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you nee...
2020-05-29 3:44:47 PM
2020-05-30 5:23:42 PM
Loxer
Community Legend
561 Views
2 replies
0 likes

561 Views
2 replies
0 likes

[BUG] Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

tomasvaril
Casual Listener
Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
2020-05-30 10:31:49 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

VMG1
Regular
Plan Premium Country Iceland Device (iPhone sx) Operating System (iOS 13.5) My Question or Issue don't like button missing from discover weekly
2020-05-25 12:05:37 PM
2020-05-30 4:22:26 AM
VMG1
Regular
432 Views
3 replies
0 likes

432 Views
3 replies
0 likes

Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

Jentera
Casual Listener
Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is...
2020-05-29 9:37:29 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

aplummer23
Visitor
I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...
2020-05-29 5:01:10 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Shaanthosh
Casual Listener
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
2019-05-21 1:19:04 AM
2020-05-28 11:31:52 PM
buzzcut
Casual Listener
3659 Views
7 replies
0 likes
Help

3659 Views
7 replies
0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

ari13lula2022
Visitor
Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or Issue Prezados, ...
2020-05-28 11:08:48 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Ofirl
Newbie
Plan Premium Country Israel Device IPhone Xs Operating System iOS 13.5 My Question or Issue When going to the queue and changing the song order using the drag handles t...
2020-05-28 7:53:27 PM
2020-05-28 10:51:32 PM
AdamDam
Spotify Star
433 Views
1 replies
0 likes
bug

433 Views
1 replies
0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Riverajason
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-28 4:59:44 PM
2020-05-28 5:11:51 PM
Billy-J
Spotify Star
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Maglie22
Visitor
Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
2020-05-28 11:46:11 AM
2020-05-28 4:28:30 PM
Xenia
Moderator
617 Views
1 replies
0 likes
Account
Other

617 Views
1 replies
0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

HyyHYY
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
2020-05-28 2:25:34 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Highway190
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
2020-05-25 3:11:20 PM
2020-05-28 1:20:06 AM
Highway190
Regular
1077 Views
5 replies
0 likes
iOS
Other

1077 Views
5 replies
0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

afiqzudinhadi
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
2020-04-28 11:28:41 AM
2020-05-27 8:43:36 PM
afiqzudinhadi
Casual Listener
703 Views
5 replies
0 likes

703 Views
5 replies
0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

DJCarlos
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
2020-05-27 12:58:34 PM
2020-05-27 7:18:10 PM
Onewave
Roadie
701 Views
3 replies
0 likes

701 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts