Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74129 Views
16 replies
37 likes

74129 Views
16 replies
37 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

Lauren69
Visitor
Plan Premium Country Canada Device iPhone 8 My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?
2020-07-21 1:19:16 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Cannot use Spotify on Apple Watch

PlanFree/PremiumSingapore iPhone XSiOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple watch seems to work just fine, but when i use the spotify widget on the appl...

KayG
Visitor
Plan Free/Premium Singapore iPhone XS iOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple w...
2020-07-21 9:56:08 AM
904 Views
0 replies
0 likes

904 Views
0 replies
0 likes

IOS app keeps forgetting my Followed Artists

PlanPremiumCountryUSADeviceiPad 10.5 inchOperating SystemiOS 13.5.1 My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quick version and the full version, and about half the time, on reinstall, the...

JoeCrow
Visitor
Plan Premium Country USA Device iPad 10.5 inch Operating System iOS 13.5.1 My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quic...
2020-07-20 12:09:59 PM
2020-07-21 5:55:29 AM
MattSuda
Spotify Star
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Can't view songs of artists' page or their albums

PlanFreeCountryUSADeviceIphone 6s +Operating SystemiOS 13.6 My Question or IssueJust recently I was trying to add some new songs to my playlist right. I looked up the artist but when i tried to view their songs or the songs on the albums I couldn't v...

jaemm
Newbie
Plan Free Country USA Device Iphone 6s + Operating System iOS 13.6 My Question or Issue Just recently I was trying to add some new songs to my playlist right. I looked up the artist ...
2020-07-20 11:19:11 PM
2020-07-21 3:04:00 AM
Billy-J
Spotify Star
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

Superuser Contribution App shows random serial numbers instead of Alexa/Echo device names

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and numbers) so I can’t tell which device is which. Any ideas...

dantheinsman
Casual Listener
I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and ...
2019-12-28 10:30:14 AM
2020-07-20 11:00:37 PM
rxm2020
Casual Listener
6794 Views
16 replies
9 likes

6794 Views
16 replies
9 likes

Solved!!Superuser Contribution Local file used to be on my phone but disappeared

PlanPremiumCountryUKDeviceIphone 11Operating SystemiOS 13.6 My Question or IssueSo I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new ones onto my phone and I noticely today that 1 of them has disappeared off my p...

KieranCheung
Regular
Plan Premium Country UK Device Iphone 11 Operating System iOS 13.6 My Question or Issue So I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new one...
2020-07-20 3:49:24 AM
2020-07-20 4:34:32 PM
Elena
Moderator
3088 Views
4 replies
0 likes

3088 Views
4 replies
0 likes

Play All for playlist folders

Plan: PREMIUMCountry: NL Device: iPhone xR 128 gB BlackOperating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just like on the desktop app.I recently sorted my playlists in folders and i can'...

Schermafbeelding 2019-12-06 om 21.13.43.png

RetroManiac_82
Casual Listener
Plan: PREMIUM Country: NL Device: iPhone xR 128 gB Black Operating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just lik...
2019-12-06 9:25:58 PM
2020-07-20 3:45:06 PM
patman_44
Casual Listener
1061 Views
2 replies
4 likes
folder
shuffle

1061 Views
2 replies
4 likes

Downloads Redownloading

iPhone IOS up to date premium memberUShi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to be re downloaded on to my phone. This has caused my phone bil...

Isacbake
Visitor
iPhone IOS up to date premium member US hi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to...
2020-07-20 5:36:28 AM
425 Views
0 replies
0 likes

425 Views
0 replies
0 likes

Unable to view songs in an album or artist

Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i am unable to click. This has become very annoying b...

andreasusana
Visitor
Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i ...
2020-07-20 4:56:56 AM
2020-07-20 5:26:05 AM
Billy-J
Spotify Star
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Are there plans to remove the Facebook SDK from the Spotify iOS app?

I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.facebook.com, in order to enable tracking.I don't us...

scd2
Visitor
I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.f...
2020-07-12 12:45:18 PM
2020-07-19 9:21:03 PM
user-removed
Not applicable
860 Views
2 replies
1 likes

860 Views
2 replies
1 likes

Solved!! Spotify IOS not showing local files but shows on Android and Windows

PlanPremiumCountryPhilippinesDevice(iPhone 6+, Samsung Galaxy S10, Windows PC)Operating System(iOS 12.4.7, Android 10, Windows 7) My Question or IssueHello and good day fellow spotify users. I was wondering why the spotify on my iPhone does not list ...

LaraCroft
Newbie
Plan Premium Country Philippines Device (iPhone 6+, Samsung Galaxy S10, Windows PC) Operating System (iOS 12.4.7, Android 10, Windows 7) My Question or Issue Hello and g...
2020-07-17 11:52:50 AM
2020-07-19 6:10:43 PM
taemkv
Music Fan
757 Views
1 replies
0 likes

757 Views
1 replies
0 likes

Bug when editing queue

PlanPremiumCountryDenmarkDeviceiPhone XSOperating SystemiOS 13.2.3 My Question or IssueWhen editing the queue it will only work when dragging a track further down. When attempting to drag a track up the queue the screen will just look like it is scro...

Markusbech
Newbie
Plan Premium Country Denmark Device iPhone XS Operating System iOS 13.2.3 My Question or Issue When editing the queue it will only work when dragging a track further down. When attem...
2019-11-26 4:41:11 PM
2020-07-19 4:10:22 AM
turgutma
Visitor
755 Views
2 replies
0 likes
bug
queue

755 Views
2 replies
0 likes

Pop-Up Suggestions in premium account

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have all notifications disabled in the app and in my phon...

BrindleSound
Casual Listener
Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have a...
2019-08-27 6:45:51 PM
2020-07-19 1:50:01 AM
osornios
Spotify Star
1655 Views
4 replies
5 likes

1655 Views
4 replies
5 likes

IPhone and Acura RDX second generation

PlanPremiumCountryRussiaDeviceiPhone 6sOperating SystemiOS last one Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song, artist and album but no cover picture. It disappoints me. And I not unde...

MikeGo
Visitor
Plan Premium Country Russia Device iPhone 6s Operating System iOS last one Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song...
2020-07-18 11:30:28 AM
598 Views
0 replies
0 likes
Acura RDX
Car integration
Car Stereo

598 Views
0 replies
0 likes

Can't add full albums to playlists

PlanFreeCountry DeviceiPhone SE, not the 2020 versionOperating SystemiOS 13.5.1Spotify version 8.5.66 My Question or IssueI cannot add full albums to a playlist. I've tried a quick reinstall and a clean reinstall following suggestions from other thre...

avengeratheart
Casual Listener
Plan Free Country Device iPhone SE, not the 2020 version Operating System iOS 13.5.1 Spotify version 8.5.66 My Question or Issue I cannot add full albums to a playlist. I've ...
2020-07-18 6:18:08 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Behind the lyrics is so bad

I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I think that you should have the choice of disabling ...

Meh34
Newbie
I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I ...
2017-05-25 1:25:17 AM
2020-07-17 10:29:15 PM
TerryTimes
Visitor
1819 Views
2 replies
4 likes

1819 Views
2 replies
4 likes

Issues with playboack

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone XrOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14My Question or IssueI liked a Eurobeat song and now every playlist (all the ones made for me by spotif...

Brando2i7
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone Xr Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14 My Question or Issue I li...
2020-07-17 6:16:37 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Solved!! [Mobile] Tapping the and more button does not work

Tapping the and more button does not work. アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 Spotify app 8.5.66.762 , もっと見るボタンが反応しないアーティスページトの例 https://open.spotify.com/artist/2JIf5JxI3ypOSf...

teito2000
Music Fan
Tapping the and more button does not work. アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 ...
2020-07-14 4:24:33 AM
2020-07-17 12:40:36 PM
teito2000
Music Fan
1840 Views
7 replies
2 likes
bugs

1840 Views
7 replies
2 likes

No "Go to radio" button

PlanFreeCountryRussiaDeviceIphone XOperating SystemiOS 13.5.1 Hello for everyone!The problem is that my phone does not have the "Go to radio" button and I cannot create a radio station based on my songs or artists. There is no such problem on a PC. T...

Ly4shii
Visitor
Plan Free Country Russia Device Iphone X Operating System iOS 13.5.1 Hello for everyone! The problem is that my phone does not have the "Go to radio" button and I cannot crea...
2020-07-17 8:19:11 AM
307 Views
0 replies
0 likes
labels

307 Views
0 replies
0 likes

Apple ID

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you can erase the Apple ID account, but if I do that does...

TwoHealth
Visitor
So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you ca...
2020-07-17 7:10:26 AM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts