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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236889 Views

27 replies

5 likes

  • 236889 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118232 Views

116 replies

13 likes

Other
  • 118232 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2681 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305307 Views

62 replies

16 likes

  • 305307 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130644 Views

19 replies

38 likes

  • 130644 Views
  • 19 replies
  • 38 likes

Weird Spotify behavior with BMW Wireless Carplay

Plan: PremiumCountry: US DeviceiPhone 11 ProOperating SystemiOS 13/14 My Question or IssueThis issue has been bugging me for a while and has been a constant issue on all versions of iOS. I have a 2020 BMW Z4 which has BMW ConnectedMusic (basically th...

Casual Listener

Plan: Premium Country: US   Device iPhone 11 Pro Operating System iOS 13/14   My Question or Issue This issue has been bugging me for a while and has been a constant issue on ...

908 Views

0 replies

0 likes

  • 908 Views
  • 0 replies
  • 0 likes

iPhone started playing podcasts too fast

Help! I have a premium account, and the podcasts just started playing 2x speed this morning. I can't seem to fix it. It only happens on my iPhone X, not on the desktop Spotify. I'm in the USA.iPhone XsiOS 13.7

Visitor

Help!  I have a premium account, and the podcasts just started playing 2x speed this morning.  I can't seem to fix it.  It only happens on my iPhone X, not on the desktop Spotify. &nb...

Billy-J

Spotify Star

6783 Views

1 replies

2 likes

iPhone XS
podcast
Speed issue
  • 6783 Views
  • 1 replies
  • 2 likes

Superuser Contribution All devices stuck on shuffle

PlanFamily PremiumCountryUSA DeviceiPhone 11 Pro Max (13.4.1)iPad Pro (13.1.3)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I pause a song and then hit play to resume listening, it shuffles to another track. There i...

Visitor

Plan Family Premium Country USA   Device iPhone 11 Pro Max (13.4.1) iPad Pro (13.1.3) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

Peter

Spotify Legend

1658 Views

4 replies

0 likes

  • 1658 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to queue podcast

PlanPremiumCountryNorwayDeviceIphone XsOperating SystemiOS 13.4.1 My Question or IssueThe function "add to queue" for podcasts has disappeared from the app.

Casual Listener

Plan Premium Country Norway Device Iphone Xs Operating System iOS 13.4.1   My Question or Issue The function "add to queue" for podcasts has disappeared from the app. 

Peter

Spotify Legend

2714 Views

5 replies

0 likes

podcast queue
  • 2714 Views
  • 5 replies
  • 0 likes

Superuser Contribution Last Queued Song Invisible

PlanPremiumCountryU.S. DeviceiPhone 8 AND iPhone 11Operating SystemiOS 13.1.2 Spotify version8.5.27 My Question or Issuei was hoping this would've fixed when I updated my iOS but it has been a problem for a while. the issue is with queuing songs on t...

Newbie

Plan Premium Country U.S.   Device iPhone 8 AND iPhone 11 Operating System iOS 13.1.2   Spotify version 8.5.27   My Question or Issue i was hoping this would've fixed whe...

Ver

Spotify Legend

2433 Views

4 replies

6 likes

  • 2433 Views
  • 4 replies
  • 6 likes

Superuser Contribution Recently Played Has Vanished from Home Screen

PlanPremiumCountryUnited States DeviceiPhone 8Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it just wasn't there and it hasn't showed up since. It's by far my most used feature on that ...

Casual Listener

Plan Premium Country United States   Device iPhone 8 Operating System   My Question or Issue   My recently played has vanished from my home screen on iPhone. Yesterday it ju...

Ivan

Spotify Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Device List - Google Home no longer showing

PlanPremiumCountryAustralia DeviceiPhone XOperating Systemios My Question or Issue Upgrade to Premium last night. Now Google devices keep diapering form the available device list in the Spotify App. Have tried:* Uninstalling everything* Reinstalling*...

Regular

Plan Premium Country Australia   Device iPhone X Operating System ios   My Question or Issue   Upgrade to Premium last night. Now Google devices keep diapering form the ava...

sakkisays

Newbie

16111 Views

9 replies

0 likes

  • 16111 Views
  • 9 replies
  • 0 likes

Off line mode not working

Plan : PremiumCountry : Canada DeviceiPhone SE (the old one)Operating SystemiOS 13.7 My QuestionThe off line mode does not work since a month if I'm not connected to wi-fi even if i'm Premium.When connected to wifi and start to play a song, it will p...

Casual Listener

  Plan : Premium Country : Canada   Device iPhone SE (the old one) Operating System iOS 13.7   My Question The off line mode does not work since a month if I'm not ...

Emilia_8

Community Legend

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

We need a way to clear an entire mobile queue (iOS)

(Premium)U.S. Device(iPhone XS Max)Operating System(iOS 12.3.1)Spotify Version8.5.7.601 I have run into this a bunch of times and don't know why it wasn't an issue before which makes me think it's a bug? I've had various playlists of mine add to my q...

Music Fan

(Premium) U.S.   Device (iPhone XS Max) Operating System (iOS 12.3.1) Spotify Version 8.5.7.601   I have run into this a bunch of times and don't know why it wasn't an issue befor...

Vlracl

Newbie

33975 Views

19 replies

37 likes

  • 33975 Views
  • 19 replies
  • 37 likes

Solved!! (IOS) bug

PlanFree CountryUnited States Device(Iphone XR) Operating System(iOS) My Question or IssueEvery time I try to go look at a album or artist, (the screen that shows their name or album name) when I click the the area with all the songs nothing happens,...

Casual Listener

  Plan Free   Country United States    Device (Iphone XR)   Operating System (iOS)   My Question or Issue Every time I try to go look at a album or ...

Billy-J

Spotify Star

1132 Views

3 replies

1 likes

  • 1132 Views
  • 3 replies
  • 1 likes

Lyrics don’t work mobile

I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the lyrics. Some of my friends have these problems and s...

Casual Listener

I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the l...

Billy-J

Spotify Star

746 Views

3 replies

1 likes

  • 746 Views
  • 3 replies
  • 1 likes

Spotify Lyrics

Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una opción como para activar la sincronización de las ...

Newbie

Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una...

Billy-J

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Where did the Lyrics go?!?!?!?

So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why were they removed???? And why aren't they back???

Casual Listener

So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why w...

Billy-J

Spotify Star

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

songs not playing on offline mode

PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 13.6My Question or IssueA lot of downloaded songs i try to play on offline mode just don’t play until i have either an network connection or mobile data

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS 13.6 My Question or Issue A lot of downloaded songs i try to play on offline mode just don’t play until i hav...

Nico

Community Legend

481 Views

1 replies

1 likes

  • 481 Views
  • 1 replies
  • 1 likes

Spotify skips some songs and is acting weirdly

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been listening to my usual playlist on Spotify all morning, when suddenly it decided tha...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve be...

Nico

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Playback of podcasts

iphone 11, latest update. Canada premium user trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location”(see pic). However. If I cast it from my iPhone to my googl...

Visitor

iphone 11, latest update. Canada premium user   trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location...

MrFranks

Gig Goer

991 Views

1 replies

1 likes

  • 991 Views
  • 1 replies
  • 1 likes

Superuser Contribution Follow button gone

The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore.PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 10

Visitor

The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore. Plan Premium Country United States Device iPhone 7 Operating System iO...

Alex

Spotify Legend

1933 Views

6 replies

0 likes

  • 1933 Views
  • 6 replies
  • 0 likes

Superuser Contribution Remove artists from home page.

Plan:PremiumCountry:USMy Question or Issue1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or follow from me as well. I have changed passwords, and chosen...

Regular

Plan: Premium Country: US My Question or Issue 1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or...

Ver

Spotify Legend

8128 Views

6 replies

0 likes

  • 8128 Views
  • 6 replies
  • 0 likes

Missing playlist on iPhone and Mac

Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family plan but that was 8 months ago, and I'm still following him. ...

Casual Listener

Hi   I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family p...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes

How can I stream on my LTE Apple Watch?

I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can't I stream like other music services over LTE that's what I...

Casual Listener

I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch.   When I start to it says I need the phone? Why is this? Why can...

VoidStarfire

Casual Listener

2191 Views

3 replies

0 likes

  • 2191 Views
  • 3 replies
  • 0 likes