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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241639 Views

27 replies

5 likes

  • 241639 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124411 Views

119 replies

13 likes

Other
  • 124411 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307554 Views

62 replies

16 likes

  • 307554 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131877 Views

19 replies

38 likes

  • 131877 Views
  • 19 replies
  • 38 likes

Shuffle only with premium account

PlanPremiumPhoneiPhone Operating Systemios My Question or IssueI recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, none of my playlists/albums/podcasts I liked were in my library. I was expecting to...

Visitor

Plan Premium Phone iPhone  Operating System ios   My Question or Issue I recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, no...

Emilia_8

Community Legend

661 Views

1 replies

1 likes

  • 661 Views
  • 1 replies
  • 1 likes

Shazam add to Spotify List greyed out

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 12 Why does Shazam have a button to add a song to Spotify List if that option is always greyed out? I have connected my Spotify account to my Shazam.

Casual Listener

  Plan Premium Country USA Device iPhone SE Operating System iOS 12   Why does Shazam have a button to add a song to Spotify List if that option is always greyed  out? I have...

Ob1KenOB

Visitor

18445 Views

24 replies

11 likes

  • 18445 Views
  • 24 replies
  • 11 likes

I don’t see the letter

PlanPremiumCountryméxico Device(iPhone 8 plus)Operating System(iOS 14) My Question or IssueI've been checking on my brother's account and he if they appeared to me yesterday. I'd rather avoid the application thinking I'd look like that, but they didn...

Casual Listener

Plan Premium Country méxico   Device (iPhone 8 plus) Operating System (iOS 14)   My Question or Issue I've been checking on my brother's account and he if they appeared to me yes...

Billy-J

Spotify Star

1191 Views

3 replies

0 likes

  • 1191 Views
  • 3 replies
  • 0 likes

Bad music recommendation

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not added any of lo-fi songs to my playlists and favourite t...

Visitor

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not ...

AWildYouth

Roadie

1386 Views

2 replies

1 likes

  • 1386 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not working on apple watch cellular

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 13.5.1 Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?

Casual Listener

Plan Premium Country USA Device iPhone Xr Operating System iOS 13.5.1   Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?  

Peter

Spotify Legend

5351 Views

4 replies

0 likes

  • 5351 Views
  • 4 replies
  • 0 likes

I want my old interface back’

Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy.       Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Ope...

Billy-J

Spotify Star

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

ios 14 in Control Center

Can I add Spotify to control center? Right now, it defaults to iTunes. 

Visitor

Can I add Spotify to control center? Right now, it defaults to iTunes.  

Billy-J

Spotify Star

8545 Views

1 replies

1 likes

  • 8545 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app isn’t working

PlanPremiumCountryCzech republic DeviceiPhone 8Operating SystemiOS 13.7 My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” but when i click “Try again” the page starts loading and nothing eventually happens. Bas...

Casual Listener

  Plan Premium Country Czech republic  Device iPhone 8 Operating System iOS 13.7   My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” b...

aninka

Casual Listener

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Siri CarPlay Issues

PlanPremiumCountryUKDeviceiPhone 6s Plus & CarplayOperating SystemiOS 13.1.2 My Question or IssueI cannot get Siri to control Spotify within CarPlay.I ask "Play Starred playlist on Spotify" and get the response "Spotify doesn't support playing playli...

Visitor

Plan Premium Country UK Device iPhone 6s Plus & Carplay Operating System iOS 13.1.2   My Question or Issue I cannot get Siri to control Spotify within CarPlay. I ask "Play Starred...

NeedSupport

Casual Listener

2808 Views

5 replies

3 likes

  • 2808 Views
  • 5 replies
  • 3 likes

Cannot adjust order of music within a playlist

PlanPremiumThe Netherlands Device(iPhone Xr)My Question or IssueCannot adjust the order within a playlist. The button has disappeared. The only option available is delete.

Casual Listener

    Plan Premium The Netherlands   Device (iPhone Xr) My Question or Issue Cannot adjust the order within a playlist. The button has disappeared. The only option available ...

RainyGorilla

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Superuser Contribution iPad app doesn’t play songs from the albums.

PlanPremiumCountryIndiaDeviceiPad Pro 2018Operating SystemiPadOSMy Question or IssueI can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.I have paid for premium as a one time purchase for one year. Download and ...

Casual Listener

Plan Premium Country India Device iPad Pro 2018 Operating System iPadOS My Question or Issue I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs. I h...

Mario

Spotify Legend

1353 Views

4 replies

0 likes

  • 1353 Views
  • 4 replies
  • 0 likes

Local files not downloading or syncing to iPhone

My Question or IssueI'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been able to play them on my laptop. I've done every method ...

Casual Listener

My Question or Issue I'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been ab...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cannot disable album/playlist shuffle

Version 8.5.60.881Plan: Premium FamilyCountry: GermanyDevice iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists and albums are shuffled.It‘s shuffeling inside of the single album / playlist, but als...

Visitor

Version 8.5.60.881 Plan: Premium Family Country: Germany Device iPhone 11, iOS 13.5.1   Since last iOS or last Spotify app update (don‘t know exactly), all my playlists ...

Ivan

Spotify Legend

2405 Views

8 replies

2 likes

  • 2405 Views
  • 8 replies
  • 2 likes

Superuser Contribution Dislike button for weekly mix disappears after quitting the app abruptly

My Question or IssueThe like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it comes back. It’s weird and I don’t know how to fix it ...

Casual Listener

My Question or Issue The like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it c...

Mario

Spotify Legend

1690 Views

5 replies

0 likes

Dislike Button
iOS
Weekly mix
  • 1690 Views
  • 5 replies
  • 0 likes

Weird Spotify behavior with BMW Wireless Carplay

Plan: PremiumCountry: US DeviceiPhone 11 ProOperating SystemiOS 13/14 My Question or IssueThis issue has been bugging me for a while and has been a constant issue on all versions of iOS. I have a 2020 BMW Z4 which has BMW ConnectedMusic (basically th...

Casual Listener

Plan: Premium Country: US   Device iPhone 11 Pro Operating System iOS 13/14   My Question or Issue This issue has been bugging me for a while and has been a constant issue on ...

915 Views

0 replies

0 likes

  • 915 Views
  • 0 replies
  • 0 likes

iPhone started playing podcasts too fast

Help! I have a premium account, and the podcasts just started playing 2x speed this morning. I can't seem to fix it. It only happens on my iPhone X, not on the desktop Spotify. I'm in the USA.iPhone XsiOS 13.7

Visitor

Help!  I have a premium account, and the podcasts just started playing 2x speed this morning.  I can't seem to fix it.  It only happens on my iPhone X, not on the desktop Spotify. &nb...

Billy-J

Spotify Star

6797 Views

1 replies

2 likes

iPhone XS
podcast
Speed issue
  • 6797 Views
  • 1 replies
  • 2 likes

Superuser Contribution All devices stuck on shuffle

PlanFamily PremiumCountryUSA DeviceiPhone 11 Pro Max (13.4.1)iPad Pro (13.1.3)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I pause a song and then hit play to resume listening, it shuffles to another track. There i...

Visitor

Plan Family Premium Country USA   Device iPhone 11 Pro Max (13.4.1) iPad Pro (13.1.3) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

Peter

Spotify Legend

1671 Views

4 replies

0 likes

  • 1671 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to queue podcast

PlanPremiumCountryNorwayDeviceIphone XsOperating SystemiOS 13.4.1 My Question or IssueThe function "add to queue" for podcasts has disappeared from the app.

Casual Listener

Plan Premium Country Norway Device Iphone Xs Operating System iOS 13.4.1   My Question or Issue The function "add to queue" for podcasts has disappeared from the app. 

Peter

Spotify Legend

2727 Views

5 replies

0 likes

podcast queue
  • 2727 Views
  • 5 replies
  • 0 likes

Superuser Contribution Last Queued Song Invisible

PlanPremiumCountryU.S. DeviceiPhone 8 AND iPhone 11Operating SystemiOS 13.1.2 Spotify version8.5.27 My Question or Issuei was hoping this would've fixed when I updated my iOS but it has been a problem for a while. the issue is with queuing songs on t...

Newbie

Plan Premium Country U.S.   Device iPhone 8 AND iPhone 11 Operating System iOS 13.1.2   Spotify version 8.5.27   My Question or Issue i was hoping this would've fixed whe...

Ver

Spotify Legend

2438 Views

4 replies

6 likes

  • 2438 Views
  • 4 replies
  • 6 likes

Superuser Contribution Recently Played Has Vanished from Home Screen

PlanPremiumCountryUnited States DeviceiPhone 8Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it just wasn't there and it hasn't showed up since. It's by far my most used feature on that ...

Casual Listener

Plan Premium Country United States   Device iPhone 8 Operating System   My Question or Issue   My recently played has vanished from my home screen on iPhone. Yesterday it ju...

Ivan

Spotify Legend

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes