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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28864 Views

40 replies

9 likes

  • 28864 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93773 Views

115 replies

12 likes

Other
  • 93773 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
  • 940 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

  • 293275 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123452 Views

19 replies

38 likes

  • 123452 Views
  • 19 replies
  • 38 likes

Background Color in Player Doesn't Load

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 13.6.1 My Question or IssueWhen playing a song, sometimes the background color in the player, which is supposed to mirror a color from the album's cover art, doesn't load. This doesn't...

Casual Listener

Plan Premium Country United States Device iPhone XS Operating System iOS 13.6.1   My Question or Issue When playing a song, sometimes the background color in the player, which is suppo...

Loxer

Community Legend

2863 Views

3 replies

0 likes

  • 2863 Views
  • 3 replies
  • 0 likes

Superuser Contribution The queue is still broken and the app crashes a lot

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe queue is still broken and the app crashes a lot.

Music Fan

  Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6   My Question or Issue The queue is still broken and the app crashes a lot. 

Allove79

Music Fan

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

Visitor

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...

Loxer

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...

Loxer

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

Newbie

Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...

Loxer

Community Legend

899 Views

1 replies

0 likes

Group Sessions
  • 899 Views
  • 1 replies
  • 0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

Visitor

Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...

Loxer

Community Legend

692 Views

1 replies

0 likes

downloads
local file sync
local files
Local files for Spotify Mobile
Local files not downloading
  • 692 Views
  • 1 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

Regular

2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...

Loxer

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

Visitor

plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app

Billy-J

Spotify Star

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

Visitor

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...

Billy-J

Spotify Star

779 Views

1 replies

1 likes

  • 779 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily Mixes Not showing.

PlanPremiumCountryIndiaDevice(iPhone, Desktop)Operating System(iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tried reinstalling and everything, still the problem persists. It's been three days no...

Casual Listener

Plan Premium Country India Device (iPhone, Desktop) Operating System (iOS 10, Windows)   My Question or Issue:   I can't see my "Daily Mixes". It has magically disappeared. I tri...

n2a43a0hqigqxhp

Casual Listener

2113 Views

5 replies

0 likes

  • 2113 Views
  • 5 replies
  • 0 likes

Cannot add song to playlist IOS

Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...

Regular

Plan Premium Premium Country Canada   Device Iphone XR/Ipad pr IOS 13.6.1 Hello,  when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...

Nico

Community Legend

1242 Views

3 replies

0 likes

missing play list
  • 1242 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline Sync won't work

I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to work let alone have the songs show up in the playlists on ...

Regular

I've allowed spotify through  my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to w...

Mihail

Spotify Legend

14058 Views

11 replies

2 likes

iOS
  • 14058 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Not Playing On WIFI (Xfinity)

Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the app to use non standard ports? I cannot lower my Fi...

Casual Listener

Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the ...

Mihail

Spotify Legend

3275 Views

2 replies

0 likes

  • 3275 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists I follow don't show up on my public profile

Hi,I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed playlists. However, playlists I create show up fine.I've ...

Casual Listener

Hi, I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed play...

Mihail

Spotify Legend

8127 Views

4 replies

1 likes

  • 8127 Views
  • 4 replies
  • 1 likes

My Liked playlist deleted

PlanPremiumCountryUS DeviceiPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify)Operating System(iOS idk not current) My Question or IssueMy liked playlist suddenly is empty, whenever I go and see a song t...

Visitor

  Plan Premium Country US   Device iPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify) Operating System (iOS idk not current)  ...

Martin-CZ

Newbie

905 Views

2 replies

1 likes

  • 905 Views
  • 2 replies
  • 1 likes

Lost all my likes songs

Plan PremiumCountry Canada Device iPhone 11 Pro max Operating SystemNewest iOS operating system My Question or Issuei just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked son...

Visitor

  Plan Premium Country Canada   Device iPhone 11 Pro max   Operating System Newest iOS operating system   My Question or Issue i just got a new iPhone 11 Pro Max, ...

Billy-J

Spotify Star

1191 Views

3 replies

0 likes

  • 1191 Views
  • 3 replies
  • 0 likes

Spotify on Apple Watch in Russia

PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...

Visitor

Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2   My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...

Billy-J

Spotify Star

1018 Views

1 replies

0 likes

Apple Watch
Apple Watch Spotify
Russia
  • 1018 Views
  • 1 replies
  • 0 likes

Volume randomy low on random days on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is a topic I see over and over on Spotify and I have the answer. Power your phone down c...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Liked songs on iOS not synchronized

PlanPremiumCountryItalyDevice(iPhone 7 - PC)Operating System(iOS 13, Windows 10) My Question or Issue Hello everyone!I have a sync problem between the desktop version of Spotify and the iOS one.I put a lot of songs into Spotify's "Favorite Songs" pla...

Casual Listener

Plan Premium Country Italy Device (iPhone 7 - PC) Operating System (iOS 13, Windows 10)   My Question or Issue   Hello everyone! I have a sync problem between the desktop versio...

Billy-J

Spotify Star

567 Views

1 replies

0 likes

favorite songs playlist
  • 567 Views
  • 1 replies
  • 0 likes

Discord status isn't showing

PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13.6My Question or IssueDiscord status isnt showing for me, something im doing wrong?

Casual Listener

  Plan Free Country England Device iPhone SE Operating System iOS 13.6 My Question or Issue Discord status isnt showing for me, something im doing wrong?

Maxim

Spotify Star

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes