Shazam add to Spotify List greyed out

Reply

Shazam add to Spotify List greyed out

dancingcowboy
Casual Listener

 

Plan

Premium

Country

USA

Device

iPhone SE

Operating System

iOS 12

 

Why does Shazam have a button to add a song to Spotify List if that option is always greyed  out? I have connected my Spotify account to my Shazam. 

 

5B0C765D-38D3-4E65-920E-23BBB00CD11C.png
11 Replies

Re: Shazam add to Spotify List greyed out

Rock Star 14
Rock Star 14

Hey there @dancingcowboy,

thanks for posting !

 

Greyed out songs can sometimes mean they're unavailable in your country.

However, make sure to check out this help page on integrations between external apps and Spotify.

 

Let me know how it goes =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Shazam add to Spotify List greyed out

dancingcowboy
Casual Listener
Thanks for the reply, but I've already connected My Shazam to the premium
Spotify account.

I could see if it only happened now and then for it to be a geographic
limitation, but the grayed out situation happens about 90% of the time and
we are talking about US based artists and I'm in the US as well.

Re: Shazam add to Spotify List greyed out

scottwwilliamsi
Casual Listener

Same exact thing is happening to me, too. It just started within the past couple of weeks. Spotify still displays but is grayed out for ever song that I’ve Shazam’d. My integration is fine - new Shazams automatically hit my Shazam Spotify list, so the connection works. I’ve tried disconnecting and reconnecting Shazam, uninstalling & reinstalling Shazam and Spotify but nothing works. And the issue occurs on both my iPhone X and iPad Pro (both running the latest version of IOS)

Re: Shazam add to Spotify List greyed out

simonjohncasey
Newbie

I think it may be related to the search done for the song ie Shazam can’t find a unique result. I’ve found that if I click the Spotify button next to the ones where the Add To isn’t greyed out, then it opens Spotify directly at the song whereas when I do it when the button is grey then it opens a search screen with many duplicate results. 

Re: Shazam add to Spotify List greyed out

scottwwilliamsi
Casual Listener
Thanks for that. 

What's odd is that I had someone in my office shazam a song at the same time I was doing it. He was able to add it to a Spotify playlist directly from the result screen whereas I couldn't. I then attempted the same song w/ my iPad and that didn't work. Tried if from my Apple Watch then opened my Shazams on my iPhone (after it sync'd) and was then able to add it to a Spotify playlist. Really weird. 

Re: Shazam add to Spotify List greyed out

dancingcowboy
Casual Listener

So far, no one has provided a solution that is acceptable.

 

There are only more people with similar bugs.

Re: Shazam add to Spotify List greyed out

germanw
Casual Listener

I solved this by simply logging in to Shazam.

Re: Shazam add to Spotify List greyed out

Pksterling
Newbie

Unfortunately didn’t help. After logging in to Shazam, I unlinked and rekindled Spotify to no avail. Add to button still greyed out for everything. 

Re: Shazam add to Spotify List greyed out

germanw
Casual Listener

My bad. Worked for some songs, not for others. :/

SUGGESTED POSTS