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I can't get a premium subscription from iOS app

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I can't get a premium subscription from iOS app

Casual Listener

Plan

Free

Country

Cyprus

Device

iPhone 11 Pro

Operating System

iOS 14

 

My Question or Issue

Today I signed up for Spotify through the iOS app. Accidentally closed the subscription offer popup. After that, the application does not respond to any attempts to activate the premium. I can subscribe through the web interface, but I think you need to know that such a bug appears.

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Re: I can't get a premium subscription from iOS app

Rock Star 23
Rock Star 23

Hey @denisotree, thanks for reaching out to the Community!

 

You’re able to upgrade to Premium here.

 

At the moment, you can’t subscribe to Premium through the app for iPhone and iPad. For some background on that, check out timetoplayfair.com/facts.

 

Hope this helps!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Highlighted
Solution!

Re: I can't get a premium subscription from iOS app

Rock Star 23
Rock Star 23

Hey @denisotree, thanks for reaching out to the Community!

 

You’re able to upgrade to Premium here.

 

At the moment, you can’t subscribe to Premium through the app for iPhone and iPad. For some background on that, check out timetoplayfair.com/facts.

 

Hope this helps!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: I can't get a premium subscription from iOS app

Casual Listener

Thank you.
I agree that Apple is taking too many fees for in-app payments. And I understand why Spotify is fighting this situation. The problem is that it's not easy for users to find the Time to Play Fair page - it's not very obvious ...

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