Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48200 Views
15 replies
36 likes

48200 Views
15 replies
36 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

HyyHYY
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
2020-05-28 2:25:34 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Highway190
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
2020-05-25 3:11:20 PM
2020-05-28 1:20:06 AM
Highway190
Regular
1132 Views
5 replies
0 likes
iOS
Other

1132 Views
5 replies
0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

afiqzudinhadi
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
2020-04-28 11:28:41 AM
2020-05-27 8:43:36 PM
afiqzudinhadi
Casual Listener
747 Views
5 replies
0 likes

747 Views
5 replies
0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

DJCarlos
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
2020-05-27 12:58:34 PM
2020-05-27 7:18:10 PM
Onewave
Roadie
750 Views
3 replies
0 likes

750 Views
3 replies
0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Caleb21
Casual Listener
Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1 My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
2020-05-20 2:14:00 AM
2020-05-27 5:37:30 PM
jbonacci-ca
Casual Listener
2104 Views
4 replies
0 likes

2104 Views
4 replies
0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

yk5-k_59oarsq
Casual Listener
Plan Premium Country AT Device iPad Operating System iOS 13.5 My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
2020-05-26 9:24:12 AM
2020-05-27 3:54:12 PM
yk5-k_59oarsq
Casual Listener
357 Views
1 replies
1 likes

357 Views
1 replies
1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

ben_leclair
Regular
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
2019-08-10 5:12:56 AM
2020-05-27 12:47:12 PM
MattSuda
Spotify Star
930 Views
7 replies
0 likes

930 Views
7 replies
0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

WonderBranch
Visitor
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ...
2019-12-17 9:34:42 PM
2020-05-27 12:13:02 PM
MattSuda
Spotify Star
881 Views
1 replies
5 likes
App & Features

881 Views
1 replies
5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Flook75
Regular
Plan Premium Country Uk Device iPod touch 6th Generation Operating System Latest update My Question or Issue Hi, This has been happening since the last couple o...
2020-05-27 11:19:36 AM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

WoogieDasKamel
Regular
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
2020-05-26 12:32:38 PM
2020-05-27 8:03:07 AM
WoogieDasKamel
Regular
450 Views
2 replies
0 likes

450 Views
2 replies
0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

Gsggjjf
Regular
Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2 My Question or Issue Since the last update of Spotify, I encounter the following issue: ...
2019-04-07 8:00:32 PM
2020-05-26 8:22:14 PM
Grant_NC
Casual Listener
4719 Views
14 replies
15 likes

4719 Views
14 replies
15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

Highway190
Regular
I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving ...
2020-05-25 2:28:45 PM
2020-05-26 7:58:46 PM
Highway190
Regular
752 Views
2 replies
1 likes

752 Views
2 replies
1 likes

Accessibility issues on spodify using voiceover screenreader on iPhone.

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

snufas
Casual Listener
Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podcasts &gt...
2020-05-26 7:52:42 PM
689 Views
0 replies
0 likes

689 Views
0 replies
0 likes

Go back few seconds witch apple car

Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for a few second, (about 20-30) by pushing the rewind button all time the...

charlyblaugrana
Casual Listener
Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for ...
2020-05-26 5:32:40 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Solved!! 'Liked Songs' shuffling with Premium

I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked songs would play after each other unless the shuff...

akgr8sk82
Casual Listener
I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked...
2020-05-26 3:54:14 AM
2020-05-26 4:44:05 PM
Billy-J
Spotify Star
14893 Views
3 replies
0 likes
Liked Songs Playlist

14893 Views
3 replies
0 likes

Superuser Contribution [iOS] Swipe to Queue a Track Freezes

Plan: PremiumCountry: USA Device: iPhone 8 PlusOperating System: iOS 13.4.1 My Question or Issue: For a few weeks I have noticed an issue with the swipe right to queue feature. The button will occasionally freeze in the middle of the screen (see scre...

sarahmurr101
Casual Listener
Plan: Premium Country: USA Device: iPhone 8 Plus Operating System: iOS 13.4.1 My Question or Issue: For a few weeks I have noticed an issue with the swipe righ...
2020-05-22 5:35:13 PM
2020-05-26 3:54:22 PM
Elena
Moderator
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Superuser Contribution Playlists containing local files become unplayable

I’ve just added a few local files from my iTunes account on my PC to my Spotify and now I can’t play any songs that are in the same playlists as the song’s I’ve transferred over, not even on shuffle.unless I play them from another device (PS4, PC etc...

Arjan_Kallu
Visitor
I’ve just added a few local files from my iTunes account on my PC to my Spotify and now I can’t play any songs that are in the same playlists as the song’s I’ve transferred over, not even on shuffle....
2020-05-23 1:55:31 AM
2020-05-26 3:25:12 PM
Elena
Moderator
483 Views
1 replies
1 likes

483 Views
1 replies
1 likes

Superuser Contribution Sign Out Everywhere

I received an iPhone 7 a week and a half ago. It was great til last Friday morning when I could not turn on the phone. New phone is here and now have to reinstall everything manually. I'm trying to sign in to Spotify but it keeps telling me to Sign O...

user-removed
Visitor
I received an iPhone 7 a week and a half ago. It was great til last Friday morning when I could not turn on the phone. New phone is here and now have to reinstall everything manually. I'm trying to s...
2020-05-26 1:41:40 PM
2020-05-26 2:37:25 PM
Mario
Spotify Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Superuser Contribution Any news on fixing update?

PlanPremiumCountryAustraliaDeviceSamsung Operating SystemWindows 10 My Question or IssueI hate the new update where on the desktop app, all the songs in your playlist are just jumbled up and I can't sort them by artist or alphabetical order etc... Se...

JMchief
Regular
Plan Premium Country Australia Device Samsung Operating System Windows 10 My Question or Issue I hate the new update where on the desktop app, all the songs in your playlist ar...
2020-05-26 2:01:21 AM
2020-05-26 2:16:30 PM
Ivan
Spotify Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Superuser Contribution iPad 2 - Unable to select music over WiFi

PlanFree/PremiumCountryAustralia Device(iPhone 7, iPad 2, iPad 5, Macbook Pro late 2011, WinPC)Operating System(iPhone 7/iPad 5 iOS 13, iPad 2 iOS 9, Macbook OSX 10.13.6, PC Windows 10) My Question or IssueHi Team, I think this is a bug. Appears that...

Tubs
Casual Listener
Plan Free/Premium Country Australia Device (iPhone 7, iPad 2, iPad 5, Macbook Pro late 2011, WinPC) Operating System (iPhone 7/iPad 5 iOS 13, iPad 2 iOS 9, Macbook OSX 10.13.6, PC Wi...
2020-04-25 9:07:55 PM
2020-05-26 1:27:38 PM
Katerina
Spotify Legend
631 Views
2 replies
0 likes

631 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts