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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37126 Views
  • 15 replies
  • 36 likes
  • 37126 Views
  • 15 replies
  • 36 likes

iOS app is not supported on BMW iDrive

Plan: PremiumCountry: USA DeviceiPhone 8Operating System(iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I updated my car and my app, and that hasn't helped. I can choose to play the next or previous s...

  • Visitor
  •   Plan: Premium Country: USA   Device iPhone 8 Operating System (iOS 13.3.1)   I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I upda...
  • 359 Views
  • 0 replies
  • 2 likes
  • 359 Views
  • 0 replies
  • 2 likes

I can’t get the last update, I keep refreshing and still won’t let me update the app, what’s goin on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback stops after one song in album mode in offline mode

If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when onlinePlanPremiumCountryNLDeviceDifferent iphones Operating SystemiOS 13.4 My Question ...

  • Regular
  • If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when online Plan Premium Country NL ...
  • Elena
  • Moderator
  • 1619 Views
  • 11 replies
  • 4 likes
  • 1619 Views
  • 11 replies
  • 4 likes

I can’t turn off shuffle in my ipad playlist

PlanPremiumCountrysingaporeDeviceiPad Pro Operating SystemLatest iOS and Spotify app My Question or IssueI can’t turn off shuffle for my ipad playlist. I have tried turning it off by going to album art work but shuffle sign still appears next to the ...

  • Visitor
  • Plan Premium Country singapore Device iPad Pro  Operating System Latest iOS and Spotify app   My Question or Issue I can’t turn off shuffle for my ipad playlist. I have tried ...
  • Ridders
  • Visitor
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Wo ist der “Knopf“ -Diesen Song nicht mehr spielen- geblieben? Es ist nur noch das Herz vorhanden.

Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte.ich kann nur noch über das Herz sagen das ich einen Song gut finde. Das ist einfach nicht mehr vorhanden. Egal wo ich mich gerad...

  • Casual Listener
  • Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte. ich kann nur noch über das Herz sagen das ich einen Song gut finde.  ...
  • combichrist
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - FreeCountry - CanadaDevice - iPod Touch 6th GenerationOperating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

  • Casual Listener
  • Plan - Free Country - Canada Device - iPod Touch 6th Generation Operating System - iOS 12   The end of songs abruptly start playing an ad without the song completely finishing if you ...
  • UniqueUnicode
  • Casual Listener
  • 417 Views
  • 2 replies
  • 1 likes
  • 417 Views
  • 2 replies
  • 1 likes

Can't share songs via Spotify iMessage app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemIOS 12.4.6 My Question or IssueWhen ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Sometimes, the Spotify icon will show, but the search bar and my recent songs ne...

  • Visitor
  • Plan Premium Country USA Device iPhone 6s Operating System IOS 12.4.6   My Question or Issue When ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Some...
  • tiftich
  • Casual Listener
  • 4419 Views
  • 1 replies
  • 3 likes
  • iMessage
    iphone
  • 4419 Views
  • 1 replies
  • 3 likes

The shuffle feature is enabled but only shuffling things in the Queue! Issue on mobile

PlanPremiumDeviceiPhone 11My Question or IssueWhen shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue.I've had spotify premium for a few years and never had this issue before but...

  • Visitor
  • Plan Premium Device iPhone 11 My Question or Issue When shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue. I...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

(CarPlay) Previous Track Broken

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSimilar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay-previous-song/m-p/4859603#M118191), the previous button used to function as expecte...

  • Casual Listener
  •   Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue Similar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay...
  • Kishan2
  • Music Fan
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

No Like or Dislike for Discover Weekly

PlanPremiumCountryUSADeviceiPhone 6s My Question or IssueThe like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as well as from the app entirely. On desktop everything is fine but recently on mobi...

  • Newbie
  • Plan Premium Country USA Device iPhone 6s     My Question or Issue The like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as w...
  • 412 Views
  • 0 replies
  • 10 likes
  • 412 Views
  • 0 replies
  • 10 likes

Local files, windows to iOS

  I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed. so I’m able to get my local files on my laptop, put them in a new playlist and ‘download’ them on my ...

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  • Visitor
  •     I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed.   so I’m able to get my local files...
  • -Kyan-
  • Composer
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Artists Appears on

Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as publicized on features. Thank you,Martin Device(iPhon...

  • Visitor
  • Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as public...
  • 296 Views
  • 0 replies
  • 2 likes
  • 296 Views
  • 0 replies
  • 2 likes

Bluetooth Music drops when i type on fb messenger

Music listening deviceBeo play H9i -Bluetooth PlanFreeCountryCH DeviceIPhone Xos updated My Question or Issue While i listen to music i used fb messenger only for text chat. Then music volume and quality drops. As soon as i closed the messenger app, ...

  • Visitor
  • Music listening device Beo play H9i -Bluetooth   Plan Free Country CH   Device IPhone X os updated  My Question or Issue   While i listen to music i used fb messeng...
  • 466 Views
  • 0 replies
  • 0 likes
  • 466 Views
  • 0 replies
  • 0 likes

Non-Local Thumbnails Don't Show Up On Apple CarPlay Since 8.5.47

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSince Spotify 8.5.47, the thumbnails don't appear for non-locally downloaded tracks in CarPlay. To clarify: downloaded files show the proper thumbnails, but while b...

  • Casual Listener
  •     Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue Since Spotify 8.5.47, the thumbnails don't appear for non-locally downlo...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Music randomly pauses on iPhone 7

My Spotify randomly pauses after listening to music for a half hour or so, when it pauses I have to reopen the app to unpause it and the song that pauses will restart from the beginning.PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.4.1 My Qu...

  • Regular
  • My Spotify randomly pauses after listening to music for a half hour or so, when it pauses I have to reopen the app to unpause it and the song that pauses will restart from the beginning. Plan Free ...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Music not playing

PlanPremiumCountryUS DeviceiPhone XS Operating SystemiOS 10 My Question or Issue I currently have an issue with streaming my music to my spotify enabled device (an alarm clock that is internet connected). If i look in my recently played music in spot...

  • Visitor
  • Plan Premium Country US   Device iPhone XS   Operating System iOS 10   My Question or Issue   I currently have an issue with streaming my music to my spotify enabled ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

iPhone iOS no queue button

Plan - FreeCountry - USADevice - iPhone 11Operating System - 13.3.1 My Question or IssueI've deleted and downloaded the Spotify app and still no queue. I tried to make the switch to Spotify, but no queue is a deal breaker!

  • Casual Listener
  • Plan - Free Country - USA Device - iPhone 11 Operating System - 13.3.1   My Question or Issue I've deleted and downloaded the Spotify app and still no queue.  I tried to make the...
  • Aceldama
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

I can’t delete unsync’d songs

Hello,I have a few songs that are not synced and I’m encountering some troubles when trying to delete them.Basically I click on “...”, then click on “No more like”, and then the songs disappears and the app tells me “the song has been removed from yo...

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  • Music Fan
  • Hello, I have a few songs that are not synced and I’m encountering some troubles when trying to delete them. Basically I click on “...”, then click on “No more like”, and then the songs disappears ...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

10 second forward and rewind broken since Feb

PlanPremiumCountryUSADeviceIphone XOperating SystemIOS 13.3.1 My Question or IssueHello, Ever since Feb. the 10 second rewind and forward has been completely **bleep** up when using carplay. It would end of skipping random amount and never 10 seconds...

  • Music Fan
  • Plan Premium Country USA Device Iphone X Operating System IOS 13.3.1   My Question or Issue Hello,   Ever since Feb. the 10 second rewind and forward has been completely **bleep...
  • 786 Views
  • 0 replies
  • 0 likes
  • 786 Views
  • 0 replies
  • 0 likes