Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236872 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118217 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446725 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305301 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanStudentCountryUnited States DeviceiPhone 6s My Question or IssueNo matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll play 10 seconds of it and automatically switch to the next one, and do this over and o...
Plan Student Country United States Device iPhone 6s My Question or Issue No matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll...
Spotify Legend
925 Views
3 replies
1 likes
PremiumCountry: USA DeviceiPhone 7 Plus/Desktop iMacOperating SystemiOS 10 I liked the autoplay option. I have it selected on but it isn't working. If I have a playlist it use to end and then the random songs would begin but not anymore. Again, it is...
Premium Country: USA Device iPhone 7 Plus/Desktop iMac Operating System iOS 10 I liked the autoplay option. I have it selected on but it isn't working. If I hav...
Spotify Legend
2235 Views
7 replies
1 likes
PlanFree CountryHKDeviceiPhone 8 plus Operating SystemiOS13.3My Question or IssueI comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At the same time the Spotify jump to Safari and try to open the address:https://ope...
Plan Free Country HK Device iPhone 8 plus Operating System iOS13.3 My Question or Issue I comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At t...
Spotify Legend
2326 Views
5 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 DesktopOperating SystemiOS 13.7, Windows 10 1903, MacOS Catalina 10.15.5, Android 10 My Question or Is...
Plan Premium Country Canada Device iPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 Desktop Operating System iOS 13.7, Wind...
Casual Listener
956 Views
1 replies
0 likes
PlanFreeCountryBritish ColumbiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free Country British Columbia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
606 Views
1 replies
0 likes
PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...
Plan Premium Country England Device iPhone 7 Operating System iOS My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...
412 Views
0 replies
0 likes
Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...
Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...
Casual Listener
1908 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...
Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...
Casual Listener
931 Views
4 replies
0 likes
PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....
Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is) My Question or Issue When I lock my phone the music will play in the background for a...
Spotify Legend
750 Views
1 replies
0 likes
Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...
Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and t...
Visitor
2093 Views
4 replies
1 likes
PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...
Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1) My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...
Music Fan
2239 Views
4 replies
1 likes
PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...
Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1 My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...
Songwriter
618 Views
1 replies
0 likes
PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...
Plan Premium (family) Country USA Device iPhone 11 Operating System iOS 14 public beta 5 My Question or Issue I was having trouble getting by downloads to play (I tried going i...
Spotify Star
517 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPad Air 2Operating SystemiOS 12.4
Plan Premium Country UK Device iPad Air 2 Operating System iOS 12.4
Spotify Legend
12360 Views
8 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 13 My Question or Issuespotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t do anything the cloud arrow vector turns into a grey circle then reforms and...
Plan Premium Country Australia Device iPhone 7 Operating System iOS 13 My Question or Issue spotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t ...
Spotify Star
1455 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI used to be able to go to an artists profile and see their songs and their albums songs. For the past few weeks I haven’t been able to do it anymore and even tried ...
Plan Free Country United States Device iPhone 6 Operating System iOS 12 My Question or Issue I used to be able to go to an artists profile and see their songs and their albums songs....
Spotify Star
458 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys, When I run spotify, I can hear it only on the right speaker, be it the car bluetoot...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guy...
Composer
665 Views
1 replies
0 likes
PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...
Premium United States /// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...
Casual Listener
3650 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The son...
Spotify Legend
14868 Views
11 replies
4 likes
I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...
I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...
Spotify Legend
2604 Views
10 replies
1 likes
