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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29118 Views

40 replies

9 likes

  • 29118 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93957 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293369 Views

60 replies

15 likes

  • 293369 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123493 Views

19 replies

38 likes

  • 123493 Views
  • 19 replies
  • 38 likes

Superuser Contribution Shuffle becomes “permanent” when using Connect between devices

Screen recording that explains the issue:https://streamable.com/a42eylExpected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album viewpressing play using the Play/Shuffle button,music will play in shuffle mode as expect...

Music Fan

Screen recording that explains the issue: https://streamable.com/a42eyl Expected behaviour:  When playing music in the iOS/iPadOS app,  in a playlist or in an album view pressing pla...

Snurz

Music Fan

3991 Views

9 replies

0 likes

bug
Connect
shuffle
  • 3991 Views
  • 9 replies
  • 0 likes

Solved!! "Create New Playlist" button broken when using search function

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.6 My Question or IssueAttached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...When using...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 13.6   My Question or Issue Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be ...

andrewjlanza

Casual Listener

1294 Views

2 replies

0 likes

playlist bug
  • 1294 Views
  • 2 replies
  • 0 likes

Solved!! “Liked” playlist disappeared save for four songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI opened my app today to find that all the music I had “liked” had disappeared. I had over 80...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I opene...

Billy-J

Spotify Star

965 Views

3 replies

0 likes

  • 965 Views
  • 3 replies
  • 0 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

Visitor

  Plan Free   Country USA   Plan Iphone Xs   Operating System iOS 13.5.1   My Question or Issue When I search up an artist and tap on their music, it wont open ...

user-removed

Not applicable

1323 Views

1 replies

1 likes

  • 1323 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist management

PlanPremiumCountryRussiaDeviceiPhone 6SOperating SystemiOS 13.6My Question or IssueHi! I am a new user and may be I don't understand some things, but here is my problem. I added to the queue some of my personal playlists thus creating one very long q...

Newbie

Plan Premium Country Russia Device iPhone 6S Operating System iOS 13.6 My Question or Issue Hi! I am a new user and may be I don't understand some things, but here is my problem. I added to ...

Ivan

Spotify Legend

748 Views

1 replies

0 likes

clear play queue
Playlist Shuffle
  • 748 Views
  • 1 replies
  • 0 likes

Tune Playlist Button Disappeared

PlanPremiumCountryUSADevice(iPhone XS Max)Operating System(iOS 13.3.1) My Question or IssueI used to have a button on Spotify curated playlists called “tune playlist” and this button is now gone out of nowhere. I updated my phone and the Spotify app ...

Casual Listener

Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 13.3.1)   My Question or Issue I used to have a button on Spotify curated playlists called “tune playlist” and thi...

Billy-J

Spotify Star

1227 Views

1 replies

1 likes

  • 1227 Views
  • 1 replies
  • 1 likes

Solved!! Issue After Update

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer see the album art of the song you are listening to in the bottom left corner? This...

Casual Listener

Plan Premium Country USA Device Macbook Pro Operating System OS Catalina   My Question or Issue   Has anyone else noticed that after the new update for desktop, you can no longer...

asunta

Casual Listener

1089 Views

2 replies

0 likes

album art
artwork
Update
  • 1089 Views
  • 2 replies
  • 0 likes

App Not Allowing Some Playlists To Be Viewed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app on my iPhone 8 won't allow some artist albums to be opened to view the playlist when ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...

Billy-J

Spotify Star

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Music not showing for artists

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueEvery time I try to open up songs from a artist it doesn’t show the all the list of songs that the artist has, before it used to show it however.

Visitor

Plan Free Country Canada Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Every time I try to open up songs from a artist it doesn’t show the all the list of songs th...

Billy-J

Spotify Star

676 Views

2 replies

0 likes

  • 676 Views
  • 2 replies
  • 0 likes

Playlist Duplicated Songs

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Casual Listener

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Joel-M

Composer

851 Views

3 replies

1 likes

  • 851 Views
  • 3 replies
  • 1 likes

Superuser Contribution No lyrics shown in Spotify (mobile device and desktop)

Plan FamilyPremiumCountryThe Netherlands DeviceiPhone 7 My Question or IssueI don't see any lyrics or genius down below the songs. The app is up to date, I have tried removing the cache, remove the app and reinstalled it, tried a VPN, restart my phon...

Casual Listener

  Plan Family Premium Country The Netherlands   Device iPhone 7     My Question or Issue I don't see any lyrics or genius down below the songs.  The app is u...

AeroZ

Composer

4317 Views

4 replies

1 likes

  • 4317 Views
  • 4 replies
  • 1 likes

Solved!! Unwanted tracks.

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album.This is very frustrating as I usually listen to spotify when driving and not able to...

Casual Listener

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album. This is very frustrating as I u...

dave5416

Casual Listener

1689 Views

6 replies

0 likes

  • 1689 Views
  • 6 replies
  • 0 likes

idk where i am but i put that here.

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it

Newbie

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it 🙂

KrzysztofWalag

Regular

932 Views

1 replies

2 likes

  • 932 Views
  • 1 replies
  • 2 likes

voiceover issues in the podcasts section

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

  Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podc...

Joel-M

Composer

809 Views

2 replies

1 likes

  • 809 Views
  • 2 replies
  • 1 likes

Equalizer, crossfader, normalizer, gapless playback, explicit filter with connect?

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues. I recently upgraded my outdoor stereo to use Spotify connect so that I don't have Bluetooth range issues ...

Casual Listener

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues.  I recently upgraded my outdoor stereo to use Spo...

Joel-M

Composer

980 Views

5 replies

0 likes

  • 980 Views
  • 5 replies
  • 0 likes

Solved!! Liked songs not visible, iphone

PlanPremiumCountryUKDevice(iPhone 6sOperating System(iOS 13.5.1 My Question or IssueSince updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer visible in my library - instead only a tiny handful are visible despite still appeari...

Casual Listener

  Plan Premium Country UK Device (iPhone 6s Operating System (iOS 13.5.1   My Question or Issue Since updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer v...

Billy-J

Spotify Star

2479 Views

3 replies

0 likes

iphone
liked songs
Liked Songs Playlist
  • 2479 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music keeps pausing

PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...

Visitor

Plan Free Country  USA Device iPhone 11, fairly new   My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...

Ivan

Spotify Legend

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect acnt find soundtouch sound systems

PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...

Casual Listener

Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1)   My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...

Elena

Moderator

846 Views

4 replies

0 likes

  • 846 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t play offline - downloaded lists are played through mobile internet

PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...

Visitor

  Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6   My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...

Elena

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

AirPods Pro will pause but not play

Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...

Visitor

  Plan  Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6   My Question or Issue Just started having an issue with Spotify play and pause using my AirP...

926 Views

0 replies

1 likes

  • 926 Views
  • 0 replies
  • 1 likes