Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43968 Views
15 replies
36 likes

43968 Views
15 replies
36 likes

Unable to go into liked songs album.

I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even an hour ago and it worked correctly! PlanPremiumCountryUSA...

Hbpie
Casual Listener
I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even a...
2020-05-11 2:58:26 AM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

No songs will play when searched for in 'Liked Songs"

PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueThis has been an issue for a long time now; when I search for a song in my liked songs, none of the displayed results play when tapping them so I then have ...

mbmb123
Casual Listener
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13.4.1 My Question or Issue This has been an issue for a long time now; when I search for a song in my liked...
2020-05-10 12:01:24 PM
2020-05-10 3:28:45 PM
mbmb123
Casual Listener
570 Views
2 replies
0 likes

570 Views
2 replies
0 likes

Solved!! Will local files downloaded to a different phone that’s on my account be accessible from my phone?

PlanPremiumCountryUnited States DeviceiPhone X, my girlfriend has a Mac bookOperating SystemIOS 1.13.1 i don’t have access to a computer so I can’t put local files on my Spotify account and sync them to my phone. But if my girlfriend uses her compute...

Xxcookieking
Regular
Plan Premium Country United States Device iPhone X, my girlfriend has a Mac book Operating System IOS 1.13.1 i don’t have access to a computer so I can’t put local files o...
2020-05-10 2:48:58 AM
2020-05-10 4:46:29 AM
Onewave
Roadie
629 Views
1 replies
0 likes

629 Views
1 replies
0 likes

I can’t log in to my account using my username and password even if I memorized them what do I do

I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct. Pls help me Cuz I just paid Premium for that accou...

kimtabat
Visitor
I can’t log in to my account using my username and password. I can’t use my email cause I forgot what email I used. Even though I know the username and password are correct it said it is not correct....
2020-05-09 12:45:12 AM
2020-05-10 4:23:56 AM
Onewave
Roadie
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Cuanta música se puede tener en la cuenta ?

Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?

Vickyg06
Newbie
Hasta cuanta música puedo tener descargada, tiene un limite de canciones guardadas en mi spotify?
2016-08-29 5:59:24 AM
2020-05-10 3:40:59 AM
andresfelipeev
Casual Listener
4157 Views
2 replies
0 likes

4157 Views
2 replies
0 likes

iOS App Tab Bar Icons broken

PlanPremiumCountryGermany DeviceiPhone 11 ProOperating SystemiOS 13.4.1Spotify Version8.5.56.1214 My Question or IssueThe three tab bar icons are cut off at the bottom (see the attached screenshot, e.g. the Home icon has no bottom line) and are not c...

dominik_d
Newbie
Plan Premium Country Germany Device iPhone 11 Pro Operating System iOS 13.4.1 Spotify Version 8.5.56.1214 My Question or Issue The three tab bar icons are cut off at the bo...
2020-05-09 5:21:33 PM
2020-05-09 5:45:24 PM
Onewave
Roadie
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Very odd suggestions

no matter what I play and like and add to playlists, Spotify insists on: suggesting “similar” from two artists I rarely play. For months now. What about from the multitude of other artists? four different rows of suggestions on classical ? Why? Hey I...

incredible
Regular
no matter what I play and like and add to playlists, Spotify insists on: suggesting “similar” from two artists I rarely play. For months now. What about from the multitude of oth...
2020-05-09 3:09:07 PM
2020-05-09 5:14:11 PM
Onewave
Roadie
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Available Devices, Sonos, iPad

Premium Plan, UK, iPad app, Sonos, Latest updates. Playing Spotify within the Sonos app and there are no issues. Playing Spotify app on iPad, Sonos speaker(s) appear as available devices, playback using a Sonos speaker via available devices is proble...

knotty68
Visitor
Premium Plan, UK, iPad app, Sonos, Latest updates. Playing Spotify within the Sonos app and there are no issues. Playing Spotify app on iPad, Sonos speaker(s) appear as available de...
2020-05-09 12:32:04 PM
2020-05-09 2:39:23 PM
Onewave
Roadie
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Spotify does not work with cellular data.

Hello, Spotify says "You're offline" when phone is on cellular data. The phone is connected, because all other applications works fine.Spotify connects successfully when WiFi is enabled. I've tried:- reintstall- device restartwithout effect. Phone: i...

NoWay5
Regular
Hello, Spotify says "You're offline" when phone is on cellular data. The phone is connected, because all other applications works fine. Spotify connects successfully when WiFi is enab...
2016-11-26 9:38:20 AM
2020-05-09 2:30:01 PM
amanpatel
Visitor
5875 Views
14 replies
1 likes

5875 Views
14 replies
1 likes

Offline mode on iPhone VERY buggy

CountryUnited StatesDevice(iPhone 8, iPhone XR)Operating System(iOS 13.4.1) My Question or IssueSpotify on my iPhone 8 has been very buggy the last month or so when attempting to use the app offline. The two main issues I persistently have are 1) whe...

Fireshack
Casual Listener
Country United States Device (iPhone 8, iPhone XR) Operating System (iOS 13.4.1) My Question or Issue Spotify on my iPhone 8 has been very buggy the last month or so when attem...
2020-04-11 11:20:07 AM
2020-05-09 10:22:07 AM
spunky214
Regular
1298 Views
8 replies
2 likes

1298 Views
8 replies
2 likes

Superuser Contribution Audio Playback Volume

Spotify should raise the audio playback volume when streaming on mobile devices. Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple Music. I adjusted the "Volume level" in the setting...

gk6
Visitor
Spotify should raise the audio playback volume when streaming on mobile devices. Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple ...
2020-05-07 2:18:55 AM
2020-05-08 12:38:38 PM
Onewave
Roadie
799 Views
2 replies
0 likes
iOS
Other

799 Views
2 replies
0 likes

Superuser Contribution Spotify / Chromecast Audio / iOS issues

PlanPremiumCountryUKDeviceiPhone 7 and 8Operating SystemiOS 10 I’m using Spotify and casting to several chromecast audio devices, however more often than not the audio cuts out every 5 to 10 seconds for around a second. Obviously very frustrating and...

PTSC
Regular
Plan Premium Country UK Device iPhone 7 and 8 Operating System iOS 10 I’m using Spotify and casting to several chromecast audio devices, however more often than not the audio cuts out...
2020-03-17 5:42:21 PM
2020-05-08 7:55:59 AM
Onewave
Roadie
3423 Views
6 replies
1 likes

3423 Views
6 replies
1 likes

Moving songs up thru the queue is terrible

PlanPremiumCountryUnited States DeviceiPhone XS MaxOperating SystemiOS 13.4.1 My Question or IssueThis issue has been something I’ve wanted to write about for so long now. For the last year or so (I feel like when I first used Spotify on iOS in 2017 ...

NpXX
Music Fan
Plan Premium Country United States Device iPhone XS Max Operating System iOS 13.4.1 My Question or Issue This issue has been something I’ve wanted to write about for so long ...
2020-05-08 5:30:22 AM
1334 Views
0 replies
3 likes

1334 Views
0 replies
3 likes

Playlist details won’t update when sharing to Instagram story

PlanPremiumCountry DeviceiPhone 7 Operating SystemWindows 10 My Question or Issue I have created a playlist, named it, included a description, etc. Once I finished my playlist, I wanted to rename it. Once I did that, I tried to share it from my iPhon...

lomz
Newbie
Plan Premium Country Device iPhone 7 Operating System Windows 10 My Question or Issue I have created a playlist, named it, included a description, etc. O...
2019-02-05 6:40:13 AM
2020-05-07 9:43:34 PM
gouverneur88
Newbie
2479 Views
1 replies
10 likes

2479 Views
1 replies
10 likes

Playback not pausing during calls

Device(iPhone 11Operating System(iOS 13) My Question or Issue Whenever I pick up a call, Spotify playback does not pause the song and the music merges with the call making it impossible to manage or hear what's going on. Not sure why this is happenin...

rick0m
Visitor
Device (iPhone 11 Operating System (iOS 13) My Question or Issue Whenever I pick up a call, Spotify playback does not pause the song and the music merges with the call making it ...
2020-05-07 4:49:48 PM
494 Views
0 replies
0 likes

494 Views
0 replies
0 likes

Loop self activate

PlanPremiumCountryBelgiumDeviceiPhone 11 Pro maxOperating SystemiOS 13.3.1 Hi all,I use Spotify in my car with my iPhone via Bluetooth.Each time I start the car, my playlist reads from the beginning. I disable the loop function, icon turns to grey in...

Tgil
Casual Listener
Plan Premium Country Belgium Device iPhone 11 Pro max Operating System iOS 13.3.1 Hi all, I use Spotify in my car with my iPhone via Bluetooth. Each time I start the car, my...
2020-05-07 4:06:26 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Offline listening not working

PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12.4.5 My Question or IssueI recently bought Spotify premium family and I’ve downloaded all my songs but when I try to listen to a lot of songs while offline they just don’t play at all, but i...

_kz
Regular
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.4.5 My Question or Issue I recently bought Spotify premium family and I’ve downloaded all my songs but whe...
2020-05-07 12:38:31 PM
2020-05-07 3:00:56 PM
_kz
Regular
753 Views
6 replies
0 likes

753 Views
6 replies
0 likes

Spotify on Apple Carplay causing issues

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13 My Question or IssueRunning Spotify via Apple Carplay in my 2019 Mazda CX-5 is causing issues. It doesn't happen immediately but usually in the middle of my drive I will notice that ...

jhk1109
Visitor
Plan Premium Country United States Device iPhone 7 Operating System iOS 13 My Question or Issue Running Spotify via Apple Carplay in my 2019 Mazda CX-5 is causing issues. It doesn't ...
2019-10-25 4:09:44 AM
2020-05-07 3:00:09 PM
Doggy1K90
Visitor
3436 Views
2 replies
3 likes

3436 Views
2 replies
3 likes

I HATE SHUFFLE

Do I really have to disengage the shuffle function every time I use the app. I will not last a month with this nonsense. Terrible design

MountainMoonman
Casual Listener
Do I really have to disengage the shuffle function every time I use the app. I will not last a month with this nonsense. Terrible design
2020-05-07 2:48:46 AM
2020-05-07 9:30:21 AM
Onewave
Roadie
1030 Views
2 replies
1 likes

1030 Views
2 replies
1 likes

Spotify Can Shuffle My Nuts

I was informed if you pay for premium you can disengage the shuffle function. But to have to do it every time is total BS. On every new album or playlist you look up. Albums and playlists are carefully sequenced. How has this become an acceptable fea...

MountainMoonman
Casual Listener
I was informed if you pay for premium you can disengage the shuffle function. But to have to do it every time is total BS. On every new album or playlist you look up. Albums and playlists are careful...
2020-05-07 2:56:18 AM
2020-05-07 3:00:26 AM
Jacob41
Newbie
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

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