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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36359 Views

40 replies

10 likes

  • 36359 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101621 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298495 Views

61 replies

16 likes

  • 298495 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125533 Views

19 replies

38 likes

  • 125533 Views
  • 19 replies
  • 38 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

Visitor

  Plan Free   Country USA   Plan Iphone Xs   Operating System iOS 13.5.1   My Question or Issue When I search up an artist and tap on their music, it wont open ...

user-removed

Not applicable

1351 Views

1 replies

1 likes

  • 1351 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist management

PlanPremiumCountryRussiaDeviceiPhone 6SOperating SystemiOS 13.6My Question or IssueHi! I am a new user and may be I don't understand some things, but here is my problem. I added to the queue some of my personal playlists thus creating one very long q...

Newbie

Plan Premium Country Russia Device iPhone 6S Operating System iOS 13.6 My Question or Issue Hi! I am a new user and may be I don't understand some things, but here is my problem. I added to ...

Ivan

Spotify Legend

765 Views

1 replies

0 likes

clear play queue
Playlist Shuffle
  • 765 Views
  • 1 replies
  • 0 likes

Tune Playlist Button Disappeared

PlanPremiumCountryUSADevice(iPhone XS Max)Operating System(iOS 13.3.1) My Question or IssueI used to have a button on Spotify curated playlists called “tune playlist” and this button is now gone out of nowhere. I updated my phone and the Spotify app ...

Casual Listener

Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 13.3.1)   My Question or Issue I used to have a button on Spotify curated playlists called “tune playlist” and thi...

Billy-J

Spotify Star

1249 Views

1 replies

1 likes

  • 1249 Views
  • 1 replies
  • 1 likes

Solved!! Issue After Update

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer see the album art of the song you are listening to in the bottom left corner? This...

Casual Listener

Plan Premium Country USA Device Macbook Pro Operating System OS Catalina   My Question or Issue   Has anyone else noticed that after the new update for desktop, you can no longer...

asunta

Casual Listener

1114 Views

2 replies

0 likes

album art
artwork
Update
  • 1114 Views
  • 2 replies
  • 0 likes

App Not Allowing Some Playlists To Be Viewed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app on my iPhone 8 won't allow some artist albums to be opened to view the playlist when ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...

Billy-J

Spotify Star

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

Music not showing for artists

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueEvery time I try to open up songs from a artist it doesn’t show the all the list of songs that the artist has, before it used to show it however.

Visitor

Plan Free Country Canada Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Every time I try to open up songs from a artist it doesn’t show the all the list of songs th...

Billy-J

Spotify Star

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

Playlist Duplicated Songs

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Casual Listener

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Joel-M

Composer

875 Views

3 replies

1 likes

  • 875 Views
  • 3 replies
  • 1 likes

Superuser Contribution No lyrics shown in Spotify (mobile device and desktop)

Plan FamilyPremiumCountryThe Netherlands DeviceiPhone 7 My Question or IssueI don't see any lyrics or genius down below the songs. The app is up to date, I have tried removing the cache, remove the app and reinstalled it, tried a VPN, restart my phon...

Casual Listener

  Plan Family Premium Country The Netherlands   Device iPhone 7     My Question or Issue I don't see any lyrics or genius down below the songs.  The app is u...

AeroZ

Composer

4332 Views

4 replies

1 likes

  • 4332 Views
  • 4 replies
  • 1 likes

Solved!! Unwanted tracks.

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album.This is very frustrating as I usually listen to spotify when driving and not able to...

Casual Listener

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album. This is very frustrating as I u...

dave5416

Casual Listener

1731 Views

6 replies

0 likes

  • 1731 Views
  • 6 replies
  • 0 likes

idk where i am but i put that here.

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it

Newbie

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it 🙂

KrzysztofWalag

Regular

943 Views

1 replies

2 likes

  • 943 Views
  • 1 replies
  • 2 likes

voiceover issues in the podcasts section

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

  Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podc...

Joel-M

Composer

834 Views

2 replies

1 likes

  • 834 Views
  • 2 replies
  • 1 likes

Equalizer, crossfader, normalizer, gapless playback, explicit filter with connect?

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues. I recently upgraded my outdoor stereo to use Spotify connect so that I don't have Bluetooth range issues ...

Casual Listener

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues.  I recently upgraded my outdoor stereo to use Spo...

Joel-M

Composer

1018 Views

5 replies

0 likes

  • 1018 Views
  • 5 replies
  • 0 likes

Solved!! Liked songs not visible, iphone

PlanPremiumCountryUKDevice(iPhone 6sOperating System(iOS 13.5.1 My Question or IssueSince updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer visible in my library - instead only a tiny handful are visible despite still appeari...

Casual Listener

  Plan Premium Country UK Device (iPhone 6s Operating System (iOS 13.5.1   My Question or Issue Since updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer v...

Billy-J

Spotify Star

2507 Views

3 replies

0 likes

iphone
liked songs
Liked Songs Playlist
  • 2507 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music keeps pausing

PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...

Visitor

Plan Free Country  USA Device iPhone 11, fairly new   My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...

Ivan

Spotify Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect acnt find soundtouch sound systems

PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...

Casual Listener

Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1)   My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...

Elena

Moderator

857 Views

4 replies

0 likes

  • 857 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t play offline - downloaded lists are played through mobile internet

PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...

Visitor

  Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6   My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...

Elena

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

AirPods Pro will pause but not play

Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...

Visitor

  Plan  Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6   My Question or Issue Just started having an issue with Spotify play and pause using my AirP...

947 Views

0 replies

1 likes

  • 947 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Songs Dosen't Play Until You Add Them To Your Favorites

PlanPremiumCountrySwedenDevice(iPhone XR)Operating System(iOS 14)My Question or IssueSometimes I can't listen to a song, I find something in the search, I click and nothing happens until I add the song to my favorite tracks and only after that it sta...

Casual Listener

Plan Premium Country Sweden Device (iPhone XR) Operating System (iOS 14) My Question or Issue Sometimes I can't listen to a song, I find something in the search, I click and nothing happens ...

Ivan

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly u

On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to see all the songs.

Casual Listener

On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to...

Billy-J

Spotify Star

849 Views

3 replies

1 likes

  • 849 Views
  • 3 replies
  • 1 likes

Unable to view songs whenever I click on album/artist songs

PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...

Visitor

Plan Free Country USA Device iPhone 11  Operating System iOS 13   My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available from ...

SweetE2002

Casual Listener

6181 Views

13 replies

14 likes

iOS
  • 6181 Views
  • 13 replies
  • 14 likes