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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241623 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124392 Views

119 replies

13 likes

Other
  • 124392 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307550 Views

62 replies

16 likes

  • 307550 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131874 Views

19 replies

38 likes

  • 131874 Views
  • 19 replies
  • 38 likes

Songs are skipping

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep skipping. My wifi is off and it still happens. I go o...

Casual Listener

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep sk...

Garciamm624

Casual Listener

1394 Views

2 replies

2 likes

  • 1394 Views
  • 2 replies
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Superuser Contribution Lost my liked songs after update

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?

Visitor

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...

Lisavyvy

Visitor

15377 Views

12 replies

3 likes

  • 15377 Views
  • 12 replies
  • 3 likes

iPhone App Login Issue (no error message)

PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...

Visitor

Plan Premium   Country United Kingdom   Device iPhone XR   Operating System iOS 13   My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...

Loxer

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Can I sort charts that Spotify created?

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?

Regular

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...

Loxer

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

When I select a new song it goes blank

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...

Casual Listener

  Plan Premium Country Australia Device iPhone 11 Pro    If I’m playing a song, and  select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...

Loxer

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

Casual Listener

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice   

Billy-J

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

Casual Listener

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines  Device (iPad 9.7inch 6th-generation,Oppo f1...

xShiizMu

Casual Listener

18705 Views

2 replies

0 likes

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  • 2 replies
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Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

Casual Listener

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...

Billy-J

Spotify Star

1277 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

Newbie

I can’t get music to play. It says safari cannot open the page because the address is invalid 

Mihail

Spotify Legend

1671 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

Casual Listener

Hi. A longtime Spotify Premium user here.   Having a few troubling and unnecessary annoyances with the Spotify mobile app.  1. Spotify doesn’t play in the background  if any oth...

Rkehler

Newbie

1166 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

Casual Listener

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

GeeMpnie

Casual Listener

1253 Views

2 replies

1 likes

  • 1253 Views
  • 2 replies
  • 1 likes

Playlist Cover Image won’t change on Instagram Stories

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I see the mosaic with the 4 songs’ cover images instea...

Visitor

Hi! I replaced my one of my playlists’ cover image and though it shows in the iOS app and in my Mac Desktop version, when I choose to share it to my Instagram Stories the Cover Image won’t show - I s...

Billy-J

Spotify Star

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

Real time lyrics feature

PlanPremiumCountryIndonesiaDeviceiPhone XROperating System(iOS 14 Public Beta 5) My account had this real time lyrics feature for a few months (March-June) before I noticed it missing early July. I had since waiting for the feature to come back but n...

Casual Listener

Plan Premium Country Indonesia Device iPhone XR Operating System (iOS 14 Public Beta 5)   My account had this real time lyrics feature for a few months (March-June) before I noticed it ...

novitasr

Casual Listener

1653 Views

5 replies

0 likes

Feature
iOS
iphone
lyrics
  • 1653 Views
  • 5 replies
  • 0 likes

[iOS][Playlists] Too many advertisements

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign over what and which part of the music I would like to...

Casual Listener

I get it that this is Spotify free so there is bound to be ads. I was just on my release radar playlist which is one of the only playlists that allow me to toggle between music and have free reign ov...

703 Views

0 replies

0 likes

iOS
Playlists
  • 703 Views
  • 0 replies
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Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

Casual Listener

Plan Free/Premium Country  Untied states    Device iPhone 11 Operating System IOS 14.3   My Question or Issue every time I go on an artist profile and click to view all...

Billy-J

Spotify Star

2001 Views

11 replies

0 likes

  • 2001 Views
  • 11 replies
  • 0 likes

Bug - Retrieval failure for album songs

PlanPremiumCountry: UK DeviceiPhone 8 PlusOperating System(iOS 13.3.1) My Question or IssueWhen I the user:On searching for an album On selecting an album cell, Then I get presented with a loading elipsis indicator for a prolonged time period. If the...

Visitor

Plan Premium Country: UK   Device iPhone 8 Plus Operating System (iOS 13.3.1)   My Question or Issue When I the user: On searching for an album  On selecting an album cell...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

Visitor

Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1   My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...

MichaelJerzak

Composer

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

Newbie

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...

Alex

Spotify Legend

8921 Views

6 replies

3 likes

  • 8921 Views
  • 6 replies
  • 3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

Casual Listener

Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1)   My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...

Billy-J

Spotify Star

1854 Views

3 replies

0 likes

  • 1854 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

Visitor

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...

Elena

Moderator

537 Views

1 replies

0 likes

iOS
  • 537 Views
  • 1 replies
  • 0 likes