iPad app doesn’t play songs from the albums.

Reply

iPad app doesn’t play songs from the albums.

smallbenis
Casual Listener

Plan

Premium

Country

India

Device

iPad Pro 2018

Operating System
iPadOS

My Question or Issue

I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.

I have paid for premium as a one time purchase for one year. Download and all the other premium features work except playing songs from the albums. I must use shuffle to start playing. It won’t play in normal mode

4 Replies

Re: iPad app doesn’t play songs from the albums.

SoundShots
Composer

Hi smallbenis!

 

Thanks for posting in the Spotify Community!

 

Do you have the same problem on other devices or does it apply only on iPad?

 

Let me know.

Cheers!

Re: iPad app doesn’t play songs from the albums.

smallbenis
Casual Listener
It only happens on iPad when I use it on TV it works fine.
Thank

Re: iPad app doesn’t play songs from the albums.

Paszt1
Visitor
Hi guys,

Any updates on this issue? I have been having problems playing Albums on my iPhone 8, app version 8.5.60.881 latest available from AppStore.

I want to play the whole album but only the first song is played, I also don’t want to just add it to the queue otherwise I have to skip all songs that are currently in my queue.

Is there a way of clearing the queue/starting a new one?

This is becoming frustrating after 3 days of not being able to simply listen to an album.

Thanks
Michal

Re: iPad app doesn’t play songs from the albums.

Mario
Moderator
Moderator

Hey there @smallbenis and @Paszt1

 

Thank you for reaching out to us about this.

 

In this case we recommend you do a reinstall of the app. You can find the steps here.

 

Could you also try the following:

  • Another internet connection
  • Log in with another account, such as a friend or a family members to see if the issue persists.

Keep us posted. We're always one reply away 🙂

 

Cheers!

MarioModerator
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