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iOS (iPhone, iPad)

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143716 Views

504 replies

108 likes

  • 143716 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100271 Views

19 replies

38 likes

  • 100271 Views
  • 19 replies
  • 38 likes

Cant see artists songs

PlanFree/PremiumCountry Untied states DeviceiPhone 11Operating SystemIOS 14.3 My Question or Issueevery time I go on an artist profile and click to view all of their songs it dosen’t work , I’ve deleted the app multiple times as well as logged out bu...

Casual Listener

Plan Free/Premium Country  Untied states    Device iPhone 11 Operating System IOS 14.3   My Question or Issue every time I go on an artist profile and click to view all...

Billy-J

Spotify Star

1381 Views

11 replies

0 likes

  • 1381 Views
  • 11 replies
  • 0 likes

Bug - Retrieval failure for album songs

PlanPremiumCountry: UK DeviceiPhone 8 PlusOperating System(iOS 13.3.1) My Question or IssueWhen I the user:On searching for an album On selecting an album cell, Then I get presented with a loading elipsis indicator for a prolonged time period. If the...

Visitor

Plan Premium Country: UK   Device iPhone 8 Plus Operating System (iOS 13.3.1)   My Question or Issue When I the user: On searching for an album  On selecting an album cell...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

Visitor

Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1   My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...

MichaelJerzak

Composer

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

Newbie

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...

Alex

Spotify Legend

7439 Views

6 replies

3 likes

  • 7439 Views
  • 6 replies
  • 3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

Casual Listener

Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1)   My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...

Billy-J

Spotify Star

1640 Views

3 replies

0 likes

  • 1640 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

Visitor

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...

Elena

Moderator

371 Views

1 replies

0 likes

iOS
  • 371 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queued songs are not showing in queue list.

PlanPremiumDeviceiPhone 6siPad Air 2Operating SystemiOS 12.1Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen, and on the other image, if there is only one song in the queue it can’t be ...

Casual Listener

Plan Premium Device iPhone 6s iPad Air 2 Operating System iOS 12.1 Spotify Version 8.4.77   On the upper image there should be two songs in the queue but only one of them can be seen,...

Elena

Moderator

4123 Views

4 replies

0 likes

  • 4123 Views
  • 4 replies
  • 0 likes

LOST ALL LIKED SONGS

Hello, Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do? thank you

Casual Listener

Hello,   Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do?   thank you  

Mauler74

Visitor

14283 Views

6 replies

3 likes

  • 14283 Views
  • 6 replies
  • 3 likes

Lyrics

PlanPremiumCountryMexicoDeviceiPhone 11Operating System13.6 VersionMy Question or IssueI am not able to see the lyrics of the songs. I know that not all the songs have the option but really I don't have the option to see that. My friends and I were t...

Casual Listener

Plan Premium Country Mexico Device iPhone 11 Operating System 13.6 Version My Question or Issue I am not able to see the lyrics of the songs. I know that not all the songs have the option bu...

Billy-J

Spotify Star

1298 Views

5 replies

0 likes

  • 1298 Views
  • 5 replies
  • 0 likes

I've tried everything and can't get my local files to play on my iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemWindows 10 My Question or IssueI've been trying for well over an hour and absolutely CANNOT get my local files to transfer on my iphone. I've tried a clean reinstall of the app, I've tried turning W...

Casual Listener

Plan Premium Country USA Device iPhone 7+ Operating System Windows 10   My Question or Issue I've been trying for well over an hour and absolutely CANNOT get my local files to transfer...

486 Views

0 replies

0 likes

iphone
local files
Premium
Windows
  • 486 Views
  • 0 replies
  • 0 likes

Shuffle isn’t disconcerting

My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a minus to hide that song. There is no shuffle on or off modus s...

Casual Listener

My Problem:   I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a mi...

LittleSilvie

Casual Listener

624 Views

4 replies

0 likes

Shuffle problem
  • 624 Views
  • 4 replies
  • 0 likes

Background Color in Player Doesn't Load

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 13.6.1 My Question or IssueWhen playing a song, sometimes the background color in the player, which is supposed to mirror a color from the album's cover art, doesn't load. This doesn't...

Casual Listener

Plan Premium Country United States Device iPhone XS Operating System iOS 13.6.1   My Question or Issue When playing a song, sometimes the background color in the player, which is suppo...

Loxer

Community Legend

2643 Views

3 replies

0 likes

  • 2643 Views
  • 3 replies
  • 0 likes

Superuser Contribution The queue is still broken and the app crashes a lot

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe queue is still broken and the app crashes a lot.

Music Fan

  Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6   My Question or Issue The queue is still broken and the app crashes a lot. 

Allove79

Music Fan

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

Visitor

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...

Loxer

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...

Loxer

Community Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

Newbie

Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...

Loxer

Community Legend

600 Views

1 replies

0 likes

Group Sessions
  • 600 Views
  • 1 replies
  • 0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

Visitor

Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...

Loxer

Community Legend

535 Views

1 replies

0 likes

downloads
local file sync
local files
Local files for Spotify Mobile
Local files not downloading
  • 535 Views
  • 1 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

Regular

2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...

Loxer

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

Visitor

plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app

Billy-J

Spotify Star

399 Views

1 replies

1 likes

  • 399 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

Visitor

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...

Billy-J

Spotify Star

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes