Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
59758 Views
16 replies
36 likes

59758 Views
16 replies
36 likes

New albums

PlanFreeCountryUkDeviceIphone 6sOperating System Latest iosMy Question or Issueno albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see all the songs on a album. Any help appreciated.

BenHargreaves7
Visitor
Plan Free Country Uk Device Iphone 6s Operating System Latest ios My Question or Issue no albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see a...
2020-07-12 11:50:59 AM
2020-07-12 5:13:44 PM
Billy-J
Spotify Star
552 Views
1 replies
1 likes

552 Views
1 replies
1 likes

[iOS] Spotify cannot be reinstalled/deleted after app crash

PlanPremium DeviceiPhone 6s Operating SystemiOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. After that it kept crashing when I've tried to open it.After multiple deletions and installations & switchin...

Shucks
Casual Listener
Plan Premium Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. Afte...
2020-07-12 11:05:09 AM
2020-07-12 4:23:29 PM
Joel-M
Composer
696 Views
1 replies
1 likes

696 Views
1 replies
1 likes

Audiobooks ‘similar artists’ disappeared

I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify.I found that you could choose ‘similar artist’ for the author of the book, and other simila...

Stellen
Newbie
I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify. I found that you could choose ‘similar...
2020-07-12 1:29:19 AM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Push notifications

PlanPremiumCountryThe NetherlandsDeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueI have read in another post that push notifications are disabled for every platform. My question is why and will it ever be enabled again? It can be frustra...

Mrt60
Newbie
Plan Premium Country The Netherlands Device iPhone X Operating System iOS 13.5.1 My Question or Issue I have read in another post that push notifications are disabled for every platf...
2020-07-11 10:48:13 PM
398 Views
0 replies
1 likes

398 Views
0 replies
1 likes

Keeps switching the song every time I go into a new playlist.

Plan: PremiumCountry: Canada Device: iPhone XROperating System: iOS 13.5.1 Every single time I have a song playing and go into a new album just to browse songs to add to queue it changes my song to the first one of that album. Super frustrating that ...

Sykes4360
Visitor
Plan: Premium Country: Canada Device: iPhone XR Operating System: iOS 13.5.1 Every single time I have a song playing and go into a new album just to browse songs to a...
2020-07-11 9:14:02 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Spotify App crashes on startup IOS

PlanPremiumCountryAustriaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueMy Spotify App crashes instantly on startup since I updated it to the newest version.I have two things I might did wrong I played music with Spotify while updating...

ChrisVlog2003
Casual Listener
Plan Premium Country Austria Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue My Spotify App crashes instantly on startup since I updated it to the newest version. ...
2020-07-10 1:56:46 PM
2020-07-11 8:11:03 PM
EthanS1
Community Legend
932 Views
4 replies
1 likes

932 Views
4 replies
1 likes

Solved!! Getting spotify premium on Iphone not working

My Question or IssueI have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5.Several years ago I downloaded the free version with a different email account on the iphon...

Sushila1
Casual Listener
My Question or Issue I have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5. Several years ago I downloaded the f...
2020-07-10 12:17:26 PM
2020-07-11 7:10:29 PM
Billy-J
Spotify Star
578 Views
3 replies
0 likes

578 Views
3 replies
0 likes

Most of Library gone, Playlists greyed out

Plan Premium Country USA Device iPhone XR Operating SystemiOS 13.5.1 My Question or IssueJust looked at my library and playlists.My playlists are greyed out and the vast majority of the hundreds of songs I had in my Library (all of which I often list...

andrew-benn
Casual Listener
Plan Premium Country USA Device iPhone XR Operating System iOS 13.5.1 My Question or Issue Just looked at my library and playlists. My playlists are greye...
2020-07-11 5:28:17 PM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Compensation?

PlanPremiumCountrySpainDeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueHi! How is Spotify planning to compensate us, Premium members, for not being able to use the App at all for the whole day?

Juantxón
Casual Listener
Plan Premium Country Spain Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Hi! How is Spotify planning to compensate us, Premium members, for not being able to use ...
2020-07-10 1:28:32 PM
2020-07-11 1:34:50 PM
Juantxón
Casual Listener
437 Views
2 replies
0 likes

437 Views
2 replies
0 likes

Spotify app keeps crashing on open

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 13.5.1 My Question or IssueWas using the Spotify iOS app to play music through a Bluetooth speaker and the app crashed halfway through a song. The app now crashes within moments of op...

snazzy12345
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.5.1 My Question or Issue Was using the Spotify iOS app to play music through a Bluetooth speaker a...
2020-07-10 1:43:19 PM
2020-07-11 12:33:55 PM
Monitherese
Casual Listener
1284 Views
6 replies
5 likes

1284 Views
6 replies
5 likes

Spotify can’t open this type of link on this device

PremiumUSAiPhone XiOS 13.5.1When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling app, and logging out and in.

Shareef95
Visitor
Premium USA iPhone X iOS 13.5.1 When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling ap...
2020-07-10 7:58:53 PM
2020-07-11 12:29:20 PM
SoundShots
Composer
1301 Views
1 replies
0 likes

1301 Views
1 replies
0 likes

Rapid Skipping/Stuttering IOS

PlanPremiumCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or IssueFor months now my Spotify will either play ok, Or just start rapid fire skipping entire playlists and never stopping. I can’t even close the app and reopen it continu...

DassTeeni
Casual Listener
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For months now my Spotify will either play ok, Or just start rapid fire ski...
2020-07-11 7:02:27 AM
2020-07-11 7:03:36 AM
DassTeeni
Casual Listener
798 Views
1 replies
0 likes
glitching
Help Spotify!
skipping

798 Views
1 replies
0 likes

Car bluetooth song skips not working [Iphone]

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

Streetcar1
Visitor
I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.
2020-07-11 4:52:44 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

profile won't load

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option ...

Kattchopps
Newbie
Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something...
2020-07-11 2:20:20 AM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

App crashing when WiFi or mobiledata is activated

Plan: PremiumCountry: Germany DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueHey lads,so my app worked totally fine until today. When I'm trying to start it, it just crashes immediatly. But only when I'm connected to a WiFi or have mobi...

Komba
Regular
Plan: Premium Country: Germany Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Hey lads, so my app worked totally fine until today. When I'm trying to st...
2020-07-10 1:34:09 PM
2020-07-10 11:27:45 PM
EthanS1
Community Legend
720 Views
4 replies
2 likes

720 Views
4 replies
2 likes

my app keeps crashing

PlanPremiumCountryUKDeviceiphone 8Operating Systemios 13.5.1My Question or IssueEverytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling the app several times however nothing has changed.

charlottedench
Visitor
Plan Premium Country UK Device iphone 8 Operating System ios 13.5.1 My Question or Issue Everytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling ...
2020-07-10 12:48:45 PM
2020-07-10 11:26:52 PM
EthanS1
Community Legend
511 Views
4 replies
3 likes

511 Views
4 replies
3 likes

App error

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help mePlanPremiumCountry Device(iPhone 8 Plus )O...

Jesus51
Visitor
I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already...
2020-07-10 1:57:01 PM
2020-07-10 9:19:26 PM
Billy-J
Spotify Star
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Still crashinb

PlanPremiumCountry Device 8 plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe app keeps crashing. Reinstalling doesnt helpeither.

Amstaff
Regular
Plan Premium Country Device 8 plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 13.5.1 (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2020-07-10 2:45:36 PM
2020-07-10 8:16:05 PM
Billy-J
Spotify Star
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Private Mode doesn‘t work for external devices

PremiumCountry Germany Device(iPhone XsOperating System(iOS My Question or IssueI mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger box or else. But the private mode only works on my phone - still children music...

SaskiaCB
Regular
Premium Country Germany Device (iPhone Xs Operating System (iOS My Question or Issue I mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger ...
2020-07-10 7:44:58 PM
508 Views
0 replies
0 likes

508 Views
0 replies
0 likes

Apple car play music pictures in playlist

Premium plan Device(iPhone 6s Plus )Operating System(iOS And Apple car play) My Question or IssueApple car play problem ı dont see any music pictures on my playlist just music names but ex upgrade ı see pls fix it

h-adiguzel
Casual Listener
Premium plan Device (iPhone 6s Plus ) Operating System (iOS And Apple car play) My Question or Issue Apple car play problem ı dont see any music pictu...
2020-07-10 6:30:33 PM
398 Views
0 replies
1 likes

398 Views
0 replies
1 likes

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