Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43361 Views

43 replies

10 likes

  • 43361 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109021 Views

116 replies

13 likes

Other
  • 109021 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
  • 1639 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301880 Views

62 replies

16 likes

  • 301880 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127802 Views

19 replies

38 likes

  • 127802 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playback defaults to repeat when connecting to car via Bluetooth

Premium Subscription Country: UKDevice: iPhone 11 Pro MaxOperating System: iOS 13.6 My Question or Issue: I believe this issue has been ongoing for some users for years, judging by this thread. I have just changed my car to a Porsche Cayenne and when...

Newbie

Premium Subscription  Country: UK Device: iPhone 11 Pro Max Operating System: iOS 13.6   My Question or Issue: I believe this issue has been ongoing for some users ...

Elena

Moderator

857 Views

1 replies

1 likes

  • 857 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Automatically Skipping Every Other Song

Since the 8.5.80 update, the app has been skipping songs. Instead of playing the songs in the order of the queue, it will always skip exactly one song.Plan PremiumCountry United StatesDevice iPhone XR

Visitor

Since the 8.5.80 update, the app has been skipping songs. Instead of playing the songs in the order of the queue, it will always skip exactly one song. Plan   Premium Country   United S...

Katerina

Spotify Legend

9793 Views

11 replies

4 likes

  • 9793 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify doesnt play next song in my search bar

Hi! Whenever i search something in the search bar and play the song at the top of the list the rest of the song wont start and isnt in the queue. I have spotify premium in Sweden on an iphone 6s and my friend with iphone 8 has the same issue. We have...

Newbie

Hi! Whenever i search something in the search bar and play the song at the top of the list the rest of the song wont start and isnt in the queue. I have spotify premium in Sweden on an iphone 6s and ...

MBnk

Regular

3953 Views

8 replies

6 likes

  • 3953 Views
  • 8 replies
  • 6 likes

When I’m playing my music with my headphone, it keeps switching to web player ( firefox)

I do not have any web player (Firefox) for Spotify being on . PlanPremiumCountry DeviceiPhone XR Operating System IOS 14 My Question or Issue

Casual Listener

  I do not have any web player (Firefox) for Spotify being on .    Plan Premium Country   Device iPhone XR  Operating System  IOS 14    My Question...

Billy-J

Spotify Star

1167 Views

5 replies

0 likes

  • 1167 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music keeps pausing

Hello! My name is Grace, Heres the info before I get into the problem. My country is America, I'm on the premium plan, I have a IPhone 6s (I believe), I think that has iOS too.Okay so I'm not sure if this is because of Spotify but why not ask right? ...

Visitor

Hello! My name is Grace, Heres the info before I get into the problem. My country is America, I'm on the premium plan, I have a IPhone 6s (I believe), I think that has iOS too. Okay so I'm not sure ...

Elena

Moderator

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t play certain explicit songs

PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 12 My Question or IssueI have explicit content enabled, and certain explicit songs still don’t play. I don’t get why this is happening. I can play most explicit songs on Spotify. But some songs...

Newbie

  Plan Premium Country  USA Device IPhone 6s Operating System iOS 12   My Question or Issue I have explicit content enabled, and certain explicit songs still don’t play. I d...

Ivan

Spotify Legend

2508 Views

5 replies

2 likes

  • 2508 Views
  • 5 replies
  • 2 likes

Superuser Contribution Clear recently played

https://community.spotify.com/t5/iOS-iPhone-iPad/How-can-I-clear-my-recently-played/m-p/4785233#M114850The 'solution' in the linked issue does not work.I want to clear my recently played list on home screen. Even if I use the desktop app to remove so...

Casual Listener

https://community.spotify.com/t5/iOS-iPhone-iPad/How-can-I-clear-my-recently-played/m-p/4785233#M114850 The 'solution' in the linked issue does not work. I want to clear my recently played list on ...

Mihail

Spotify Legend

5177 Views

4 replies

1 likes

  • 5177 Views
  • 4 replies
  • 1 likes

App disconnects from Sonos speaker every time I open the app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso I connect my phone to to speaker through the iPhone app & every time I leave the app the m...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue so I co...

570 Views

0 replies

1 likes

  • 570 Views
  • 0 replies
  • 1 likes

Solved!! Playlist plays in shuffle mode even when I click on a track

As of the last few days playlists now always play in shuffle mode even when I just click on a track - instead of it playing the next track below and so on. Is this a bug or an update? Doesn't make sense if it's an update as you can no longer play one...

Casual Listener

As of the last few days playlists now always play in shuffle mode even when I just click on a track - instead of it playing the next track below and so on. Is this a bug or an update? Doesn't make se...

10tullj

Music Fan

1018 Views

3 replies

0 likes

  • 1018 Views
  • 3 replies
  • 0 likes

Widget !!

is Spotify going to release widget soon or no?i really want a Spotify widget as soon as possible but i dont know when they will release it , anyone know ?

Casual Listener

is Spotify going to release  widget soon or no? i really want a Spotify widget as soon as possible but i dont know when they will release it , anyone know ?

MattSuda

Spotify Star

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my current song restart when I close the app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy the heck does it do this.

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why the...

Elena

Moderator

2599 Views

6 replies

0 likes

  • 2599 Views
  • 6 replies
  • 0 likes

Superuser Contribution My app is broken, wouldn’t connect and now can’t log in

My app stopped connecting at all, so I deleted it and re downloaded and I now can’t log in, this only happens on my phone and I have triple checked both my usernames and passwords. It also doesn’t let me log in with Facebook PlanPremiumDeviceiphone 6...

Visitor

My app stopped connecting at all, so I deleted it and re downloaded and I now can’t log in, this only happens on my phone and I have triple checked both my usernames and passwords. It also doesn’t le...

Elena

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen - Add to Liked Songs

Plan - PremiumCountry - USDevice - iPhone SEOperating System iOS 13.3.1My Question or IssueThere are 2 different lock screens when listening to Spotify. One has the forward and back controls, the other has 3 lines that allow you to like or not like a...

Visitor

  Plan - Premium Country - US Device - iPhone SE Operating System iOS 13.3.1 My Question or Issue There are 2 different lock screens when listening to Spotify.  One has the forwa...

Ver

Spotify Legend

4214 Views

2 replies

1 likes

  • 4214 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bug: Remove duplicate song removes the not selected one

PlanPremiumCountrySwedenDeviceiPhone 11Operating SystemiOS 13.3.1 app version 8.5.50.910 My Question or IssueIf I have two duplicate songs in a playlist and removes one, the other is the one getting removed. In the attached gif I try to remove the to...

Music Fan

Plan Premium Country Sweden Device iPhone 11 Operating System iOS 13.3.1 app version 8.5.50.910   My Question or Issue If I have two duplicate songs in a playlist and removes one, the ...

Ver

Spotify Legend

1025 Views

2 replies

0 likes

  • 1025 Views
  • 2 replies
  • 0 likes

Superuser Contribution Settings menu missing

After the latest update of Spotify (Jan 31) I cant use the Settings menu on my iPhone 4S. I cant scroll down to Settings - I kind of rolls up again and I cant choose the menu. I´ve uninstalled and installed Spotify 3 times now and it only solves the ...

Gig Goer

After the latest update of Spotify (Jan 31) I cant use the Settings menu on my iPhone 4S. I cant scroll down to Settings - I kind of rolls up again and I cant choose the menu. I´ve uninstalled and ...

Mihail

Spotify Legend

18727 Views

14 replies

0 likes

  • 18727 Views
  • 14 replies
  • 0 likes

Superuser Contribution Found a method of using Spotify Web Player on IPad.

Just been using the regular iPad Spotify app but was frustrated that I couldn't view my play queueTried to launch Spotify web player but it needs "Flash" (not available on iOS devices)Opened "Puffin" web browser (remote browser that allows flash apps...

Regular

Just been using the regular iPad Spotify app but was frustrated that I couldn't view my play queue Tried to launch Spotify web player but it needs "Flash" (not available on iOS devices) Opened "Puf...

Mihail

Spotify Legend

25829 Views

6 replies

1 likes

flash
iOS
Web Player
  • 25829 Views
  • 6 replies
  • 1 likes

App won’t download

 Issue: Hi! I previously had the app on my iPhone 7 and it undownloaded (probably to save space). I tried multiple times but the app would quit at the installing phase. I tried to delete the app and redownload from the App Store but then it didn’t ev...

Visitor

  Issue:   Hi! I previously had the app on my iPhone 7 and it undownloaded (probably to save space). I tried multiple times but the app would quit at the installing phase. I tried to delete t...

Billy-J

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad 10.2 wrong Format for screen

PlanPremiumCountryGermany DeviceiPad 10.2Operating SystemiPad os14 My Question or IssueWhen using the app on iPad 10.2, the “scrollable” area on the right sight (Where the content of a playlist is) is too thin. I think it’s the difference between scr...

Casual Listener

  Plan Premium Country Germany  Device iPad 10.2 Operating System iPad os14   My Question or Issue When using the app on iPad 10.2, the “scrollable” area on the right sight ...

Ver

Spotify Legend

1446 Views

6 replies

1 likes

  • 1446 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution How do I clear my entire queue on iPhone?

PlanFree/PremiumCountry DeviceiPhone XOperating SystemiOS 10My Question or IssueI inadvertently added my entire ‘Liked Songs’ playlist to the queue (around 4000 songs!!). How can I clear the whole list? The only help I’ve found online tells me how to...

Casual Listener

Plan Free/Premium Country   Device iPhone X Operating System iOS 10 My Question or Issue I inadvertently added my entire ‘Liked Songs’ playlist to the queue (around 4000 songs!!). H...

RussellGarland

Casual Listener

1001 Views

2 replies

0 likes

  • 1001 Views
  • 2 replies
  • 0 likes

Solved!! Xbox Volume from

PlanPremiumCountryUnited States DeviceiPhone 11 Pro Max, Xbox One XOperating SystemiOS 14 My Question or IssueFor some time I was able to change the volume of Spotify on my Xbox through my phone. I’ve tried for the past week and it will not allow me ...

Visitor

  Plan Premium Country United States   Device iPhone 11 Pro Max, Xbox One X Operating System iOS 14   My Question or Issue For some time I was able to change the volume of ...

monk6

Casual Listener

1827 Views

1 replies

0 likes

  • 1827 Views
  • 1 replies
  • 0 likes