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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44405 Views
  • 15 replies
  • 36 likes
  • 44405 Views
  • 15 replies
  • 36 likes

Songs from Local Files not playing on IPhone

I have synced up my IPhone XR and PC so my local files go to the playlist on my phone but i cannot play the songs on my phone https://drive.google.com/file/d/1SnqKHffF_nCtQJzDxiIk_YIojI1Sxqf1/view?usp=sharing

  • Visitor
  • I have synced up my IPhone XR and PC so my local files go to the playlist on my phone but i cannot play the songs on my phone   https://drive.google.com/file/d/1SnqKHffF_nCtQJzDxiIk_YIojI1Sxqf...
  • 327 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
  • 327 Views
  • 0 replies
  • 0 likes

spotify wants internet to play downloaded songs. rural cycling fail!!!’

so, premium spotify user since 2014, I love music, and I love cycling too, together they are great! finally got out on a 3 day camping / cycling trip in rural canada, and spotify would not play any downloaded music, on phone, headphones, or BT speake...

  • Newbie
  • so,   premium spotify user since 2014, I love music, and I love cycling too, together they are great! finally got out on a 3 day camping / cycling trip in rural canada, and spotify would not pl...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

SONGS FROM LOCAL FILES NOT SHOWING UP ON IPHONE !!

PlanPremiumCountryArgentinaDeviceiPhone 7 plusOperating SystemiOS 13.5.1 My Question or IssueHi. I recently subscribed to Spotify Premium and I want some songs that I have in my files be able to play on my iPhone. Even though my phone and my computer...

  • Visitor
  • Plan Premium Country Argentina Device iPhone 7 plus Operating System iOS 13.5.1   My Question or Issue Hi. I recently subscribed to Spotify Premium and I want some songs that I have in...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Superuser Contribution need immediate help for renewing my account please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • Joegod
  • Music Fan
  • 540 Views
  • 3 replies
  • 0 likes
  • 540 Views
  • 3 replies
  • 0 likes

iOS and Web losing playback devices

PlanPaid DeviceiPhone SEOperating Systemlatest 13.4.1Client app: 8.5.58.1161 My Question or IssueMy iPhone and occasionaly the webbrowser loose the playback devices for Spotify. (Marantz/HEOS, Chromecast & Google Home) resulting in sudden stops and w...

  • Casual Listener
  • Plan Paid   Device iPhone SE Operating System latest 13.4.1 Client app: 8.5.58.1161   My Question or Issue My iPhone and occasionaly the webbrowser loose the playback devices for ...
  • Vaaferias
  • Visitor
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Superuser Contribution App keeps staying in offline mode

PlanPremiumCountrySingapore DeviceiPhone 11Operating SystemiOS 13 My Question or IssueEven though im connected to the internet, the app still remains offline. However, when I use mobile data, the app becomes inline again.

  • Casual Listener
  •   Plan Premium Country Singapore   Device iPhone 11 Operating System iOS 13   My Question or Issue Even though im connected to the internet, the app still remains offline. ...
  • Peter
  • Spotify Legend
  • 615 Views
  • 3 replies
  • 1 likes
  • 615 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution iOS offline mode - give me money back, Spotify

PlanPremium DeviceiPhone 6sOperating SystemiOS My Question or IssueHey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https://community.spotify.com/t5/iOS-iPhone-iPad/Liked-Songs-Option-Gone/td-p/4980859?lightbox-me...

  • Regular
  • Plan Premium   Device iPhone 6s Operating System iOS    My Question or Issue Hey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https:/...
  • Peter
  • Spotify Legend
  • 1291 Views
  • 1 replies
  • 1 likes
  • 1291 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need help for renewing my account please

PlanFree/PremiumCountry Device(iPhone ) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not working, even tried your a...

  • Regular
  • Plan Free/Premium Country   Device (iPhone )   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wrong like in the below picture...
  • Peter
  • Spotify Legend
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Can’t stop song from playing

PlanFree/PremiumCountryAustralia Device(iPhone 8,)Operating System(iOS 10)My Question or Issue While on my song I can’t seem to select specific songs in my playlist and any tie I try to do it after listening to part of a song to see if I like it I ca...

  • Visitor
  •   Plan Free/Premium Country Australia  Device (iPhone 8,) Operating System (iOS 10) My Question or Issue   While on my song I can’t seem to select specific songs in my playl...
  • Billy-J
  • Spotify Star
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Option Gone

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the songs I need and not full albums. Please tell me there...

  • Visitor
  • I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the son...
  • Centanjr87
  • Casual Listener
  • 695 Views
  • 4 replies
  • 1 likes
  • 695 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can't sort playlists (desktop and mobile)

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS versions does not match with what the article says....

  • Casual Listener
  • I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS ...
  • Mario
  • Spotify Legend
  • 1132 Views
  • 6 replies
  • 1 likes
  • 1132 Views
  • 6 replies
  • 1 likes

Superuser Contribution iPhone crash

PlanFreeCountryUnited States DeviceiPhone XR Operating SystemiOS 13.5.1 Soft Ware Version My Question or IssueI stared to listen to music recently and I use AirPods (don’t know if that helps) to listen to music. This problem never happened before unt...

  • Visitor
  • Plan Free Country United States  Device iPhone XR  Operating System iOS 13.5.1 Soft Ware Version    My Question or Issue I stared to listen to music recently and I use A...
  • Mario
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Playlist to Yamaha TSR 7810 sometimes repeat song even if iOS app seems to play next song

Plan: FamilyFree/Premium: PremiumCountry: US Device: iPhone XS maxYamaha AVR 7810(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue :When playing Playlist ( buil...

  • Newbie
  • Plan: Family Free/Premium: Premium Country: US   Device: iPhone XS max Yamaha AVR 7810 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 13.5.1 (iOS 10, Android&n...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Superuser Contribution Did they roll out the terrible features from their desktop app to their mobile app?

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can't just throw on all the tracks you've saved from a ...

  • Casual Listener
  • For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can'...
  • nickcalc
  • Casual Listener
  • 670 Views
  • 3 replies
  • 6 likes
  • 670 Views
  • 3 replies
  • 6 likes

Queue Bug

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

E13EBEEA-07F4-4DAA-89E7-6CBC39515DC6.png
  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...
  • Billy-J
  • Spotify Star
  • 830 Views
  • 3 replies
  • 0 likes
  • bug
  • 830 Views
  • 3 replies
  • 0 likes

Superuser Contribution Favorite artist songs not showing up

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.

  • Casual Listener
  • When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing. 
  • Xenia
  • Moderator
  • 3699 Views
  • 9 replies
  • 5 likes
  • 3699 Views
  • 9 replies
  • 5 likes

Last song of the queue disappears

I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queue) are either black or not showing. I couldn’t atta...

  • Newbie
  • I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queu...
  • zyfuller
  • Regular
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Omni s2 no longer connects

Country usDevice iPhone 11Operating System 13.5.1In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet). Tablet is on an older iOS version. The Polk app connects. I’ve tried deleti...

  • Casual Listener
  • Country us Device iPhone 11 Operating System 13.5.1 In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet).   Table...
  • Kevx
  • Casual Listener
  • 687 Views
  • 3 replies
  • 0 likes
  • Omni s2 connection
  • 687 Views
  • 3 replies
  • 0 likes

Connectivity Issue

PlanFreeDeviceIphone 6sOperating SystemIOS 13.3.1 My Question or IssueSo , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my spotify says that its connecting, but its not getting connected. I tried everyth...

  • Visitor
  •   Plan Free Device Iphone 6s Operating System IOS 13.3.1   My Question or Issue So , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my ...
  • SoundShots
  • Composer
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

What happened to the elapsed time bar?

Hi. I have Spotify Premium. I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20). When a song is playing on my Mac, listening to a Spotify playlist, I can see where I am in the...

  • Regular
  • Hi.  I have Spotify Premium.  I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20).     When a song is ...
  • MrGC
  • Music Fan
  • 1808 Views
  • 9 replies
  • 0 likes
  • 1808 Views
  • 9 replies
  • 0 likes