Help Wizard

Step 1


"Something went wrong. Please try again, or go to our support."

"Something went wrong. Please try again, or go to our support."






iPhone XR

Operating System

iOS 14


My Question or Issue

I am trying to get spotify premium student discount version and i typed in all my debit card data correctly and verified that I am a student and it says "Something went wrong. Please try again, or go to our support." Is this a known error that I can fix??

1 Reply

Hey @zman122,


Thanks for searching for the answer you need here! We hope you don’t mind us replying now as we just stumbled upon this thread.


If you're still experiencing this, such issues are usually caused by the cache and cookies stored in your browser. Could you try applying for the discount via a private or incognito browser? That should allow you to avoid them.


If that doesn't fix things it's a good idea to try using a different network connection. If that works, you should contact your the service provider of the original network to lift any restrictions that may be activated.


Hope this helps. Keep us posted on your progress.

Mihail Moderator
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