Can't play any songs, all playlists empty

[JojoMouary]

Plan

Free

Country

USA

Device

IPAD  6th Generation 

Operating System

(iOS 14.1

My Question or Issue

I can’t play my playlist it’s empty

[Billy-J]

Hey @JojoMouary, thanks for reaching out to the Community!

Did something recently happened with your account, or have you changed your password or anything like that? Also, do you only see this on one device or multiple?

Keep me posted.

[JojoMouary]

I only on one device use Spotify on one device

[Billy-J]

Hey @JojoMouary,

Could you try a clean reinstall on the device? If it doesn't help, check for any active power saving or data clearing apps or settings that need to be disabled.

Also what happens if you were to use a different network connection?

Keep me posted 🙂