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Can't play any songs, all playlists empty

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Can't play any songs, all playlists empty

JojoMouary
Casual Listener

 

Plan

 

Free

 

Country

USA

 

Device

IPAD  6th Generation 

Operating System

(iOS 14.1



My Question or Issue

I can’t play my playlist it’s empty

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3 Replies

Re: Can't play any songs, all playlists empty

Billy-J
Rock Star 23
Rock Star 23

Hey @JojoMouary, thanks for reaching out to the Community!

 

Did something recently happened with your account, or have you changed your password or anything like that? Also, do you only see this on one device or multiple?

 

Keep me posted.

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Can't play any songs, all playlists empty

JojoMouary
Casual Listener
I only on one device use Spotify on one device

Re: Can't play any songs, all playlists empty

Billy-J
Rock Star 23
Rock Star 23

Hey @JojoMouary,

 

Could you try a clean reinstall on the device? If it doesn't help, check for any active power saving or data clearing apps or settings that need to be disabled.

 

Also what happens if you were to use a different network connection?

 

Keep me posted 🙂

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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