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Can't play any songs, all playlists empty

Can't play any songs, all playlists empty

 

Plan

 

Free

 

Country

USA

 

Device

IPAD  6th Generation 

Operating System

(iOS 14.1



My Question or Issue

I can’t play my playlist it’s empty

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Reply
3 Replies

Hey @JojoMouary, thanks for reaching out to the Community!

 

Did something recently happened with your account, or have you changed your password or anything like that? Also, do you only see this on one device or multiple?

 

Keep me posted.

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

I only on one device use Spotify on one device

Hey @JojoMouary,

 

Could you try a clean reinstall on the device? If it doesn't help, check for any active power saving or data clearing apps or settings that need to be disabled.

 

Also what happens if you were to use a different network connection?

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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