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When I select a new song it goes blank

When I select a new song it goes blank

 

Plan

Premium

Country

Australia

Device

iPhone 11 Pro 

 

If I’m playing a song, and  select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to normal radio as I can’t pick up my phone to fix. Also frustrating when I’m not in my car as I have to close the app and restart it. 

 

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Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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