Announcements

Help Wizard

Step 1

NEXT STEP

Cannot add albums to play offline

Cannot add albums to play offline

Hello,

 

I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the toggle for Offline, and nothing ever changes. No songs are downloaded/etc.

 

I removed my device from my offline devices, logged out/in, then re-added it and it synced my songs: 270. So nowhere near the 3333 limit.

 

What am I doing wrong?!

 

Thanks,

Ben

Reply
1 Reply

@BenBaril

 

You should try an app uninstall / reinstall:

 

https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

 

The offline playlists should resync once reinstalled.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random