Cant find the Spotify app for ipad OR iphone on my ipad

Solved!
Reply

Cant find the Spotify app for ipad OR iphone on my ipad

annaka
Newbie

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links that people send me, i only get the message "your request could not be completed"

 

Noone seems to be able to find out what problem i have. Anyone?

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Spotify
Spotify
Hi guys,

Did you purchase these devices from outside of any of our launch countries at all? Are you connecting through a proxy?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
5 Replies

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Lucybaybak
Casual Listener
I have the same problem. I read somewhere that it's connected to spotify's license to operate in the USA. But I am a premium user and should be able to use it!
Solution!

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Spotify
Spotify
Hi guys,

Did you purchase these devices from outside of any of our launch countries at all? Are you connecting through a proxy?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Lucybaybak
Casual Listener
Is the US a launch country? I have a business proxy but can search and download all other apps fine.

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Spotify
Spotify
Is your Apple ID US based? Have you tried heading through m.spotify.com on your iPad's web browser at all?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: Cant find the Spotify app for ipad OR iphone on my ipad

Lucybaybak
Casual Listener
Thanks for your help on this. Yes my apple ID is US based. Yes when I go through m.spotify.com it says Installing Spotify Mobile Bingo! Your Apple iPad is compatible with Spotify Mobile! Go ahead and install the Spotify application to begin listening to your favourite music. Not your device? Select your device. I click on install the spotify application and it redirects to iTunes on my iPad (not the app store) and then gives me the error message, your request could not be completed.
SUGGESTED POSTS