Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243360 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127052 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452691 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308265 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If I am listening to music on my iPhone Spotify app while using 3G network, do the tracks I'm listening to appear on Spotify Social (i.e. I am listening to blah blahblah - assuming I've allowed this in my settings)? Thanks
If I am listening to music on my iPhone Spotify app while using 3G network, do the tracks I'm listening to appear on Spotify Social (i.e. I am listening to blah blahblah - assuming I've allowed...
Casual Listener
755 Views
2 replies
0 likes
How do you disable auto sign inwhen you want to sign in with a Facebook account on iPad.
How do you disable auto sign inwhen you want to sign in with a Facebook account on iPad.
584 Views
0 replies
0 likes
I have some songs on my office desktop (which uses a hard line, not wifi) which I'd like to sync to my spotify mobile. This seems like a straightforward use case. How can I do this??? Why isnt this easy?? Desktop: Windows XP Mobile: iPhone 3G I have ...
I have some songs on my office desktop (which uses a hard line, not wifi) which I'd like to sync to my spotify mobile. This seems like a straightforward use case. How can I do this??? Why isnt this e...
Community Legend
6674 Views
12 replies
0 likes
EDIT: iPod 4th generation running up-to-date iOS6. Almost every single time I open up the Spotify App I'm required to "login" -- it absolutely isn't remembering sessions very well at all. The iPod isn't turned off, isn't reset, other apps aren't open...
EDIT: iPod 4th generation running up-to-date iOS6. Almost every single time I open up the Spotify App I'm required to "login" -- it absolutely isn't remembering sessions very well at all. ...
Casual Listener
10315 Views
9 replies
1 likes
We have been attempting to sync a playlist to our iphone for over 24 hours. Only 500 songs. My expectation is that it should have been done at the most in 15 minutes. What is the problem? It is on the same network as spotify on my computer. It was pl...
We have been attempting to sync a playlist to our iphone for over 24 hours. Only 500 songs. My expectation is that it should have been done at the most in 15 minutes. What is the pr...
Not applicable
1049 Views
1 replies
0 likes
How do I disable the sync feature on my ipad? I don't have enough space on my ipad to sync all of my songs, and it makes my ipad run very slow. I just want to stream; how do I turn off the sync feature?
How do I disable the sync feature on my ipad? I don't have enough space on my ipad to sync all of my songs, and it makes my ipad run very slow. I just want to stream; how do I turn off the sync featu...
Community Legend
4900 Views
4 replies
0 likes
I accidentally deleted a song from a playlist and I can't remember what it was called. Can I get it back?
I accidentally deleted a song from a playlist and I can't remember what it was called. Can I get it back?
Spotify Legend
387 Views
1 replies
0 likes
Where is the sort by added filter, seriously... I add new songs daily in my playlists and it's totally annoying to constantly jump to old songs while on the go! Please give us this feature!
Where is the sort by added filter, seriously... I add new songs daily in my playlists and it's totally annoying to constantly jump to old songs while on the go! Please give us this feat...
Community Legend
319 Views
1 replies
0 likes
Since I subscribed to Spotify Premium my radio function is missing! I have an iPhone 4 that I use Spotify with. Anybody having this problem and a solution or idea as to what the problem might be?Claudia
Since I subscribed to Spotify Premium my radio function is missing! I have an iPhone 4 that I use Spotify with. Anybody having this problem and a solution or idea as to what the problem might be? Cl...
Roadie
462 Views
1 replies
0 likes
Hey! I just bought a apple TV and I am trying to play spotify on my Apple TV, through my iPhone. I have red a lot of threads here on spotify and google, and tried everything, but it doesn't work. I am connected to the same wifi, and the iTunes user a...
Hey! I just bought a apple TV and I am trying to play spotify on my Apple TV, through my iPhone. I have red a lot of threads here on spotify and google, and tried everything, but it doesn't w...
Newbie
5582 Views
1 replies
0 likes
I just installed the new update as of yesterday. When I drag & drop songs in my playlist to change the order, the songs ive selected ti drag - duplicate. When I ht done, I realize spotify moved other songs (at random) instead of the ones i selected w...
I just installed the new update as of yesterday. When I drag & drop songs in my playlist to change the order, the songs ive selected ti drag - duplicate. When I ht done, I realize spotify moved o...
382 Views
0 replies
0 likes
Hello, I'm having trouble with this. Wifi seems to work fine. Tracks play when selected on 3G - and once finished they have been added individually. But if they are added to a playlist which set to work offline, nothing happens. Am I missing somethin...
Hello, I'm having trouble with this. Wifi seems to work fine. Tracks play when selected on 3G - and once finished they have been added individually. But if they are added to a p...
Casual Listener
7036 Views
2 replies
0 likes
This is really weird and happened to me for the first time yesterday. Gremlins Have Pictures have 16 tracks (only two are available on spotify). Yesterday I added the album as local files, all play on the desktop Spotify. When I tried to sync the pla...
This is really weird and happened to me for the first time yesterday. Gremlins Have Pictures have 16 tracks (only two are available on spotify). Yesterday I added the album as local files, all play o...
Casual Listener
714 Views
2 replies
0 likes
Can I stream on both my iPad and IPhone at the same time? Sometimes I am running and like my music on my iPhone, unfortunately at the same time my wife wants to use spotify on the iPad at home. Is there a work around for this?
Can I stream on both my iPad and IPhone at the same time? Sometimes I am running and like my music on my iPhone, unfortunately at the same time my wife wants to use spotify on the iPad at home....
Spotify Legend
395 Views
1 replies
0 likes
I was a premium customer up until 2 months,ago when my debit card was stolen,so my payments were not authorized as my original card details were no longer valid.I have now re-subscribed with my new card details,which has been authorized for £9.99My q...
I was a premium customer up until 2 months,ago when my debit card was stolen,so my payments were not authorized as my original card details were no longer valid. I have now re-subscribed with my new...
Spotify Legend
564 Views
3 replies
0 likes
Hi! I wonder if, when the setting "Share my activity on Spotify social" is ticked off on the desktop client, does this also mean that I am incongnito on my iPhone and iPad?
Hi! I wonder if, when the setting "Share my activity on Spotify social" is ticked off on the desktop client, does this also mean that I am incongnito on my iPhone and iPad?
Not applicable
923 Views
1 replies
1 likes
How do i edit my playlist name on iPad and iPod touch?
How do i edit my playlist name on iPad and iPod touch?
736 Views
0 replies
3 likes
Hello, I'm new to Spotify. Last night I was trying out the service and created some playlists on my PC. In the beginning all of them appeared simultaneously on my iPhone but then suddenly stopped updating my iPhone playlists. I've already checked the...
Hello, I'm new to Spotify. Last night I was trying out the service and created some playlists on my PC. In the beginning all of them appeared simultaneously on my iPhone but then suddenly ...
Casual Listener
1466 Views
1 replies
0 likes
Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. how can i change increase that ammount, and use more ro...
Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. ...
Regular
1184 Views
9 replies
0 likes
I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a half second or so before re-logging in and pausing. Th...
I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a hal...
Newbie
901 Views
4 replies
0 likes
