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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32788 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96726 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294404 Views

60 replies

15 likes

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  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124066 Views

19 replies

38 likes

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Prevent playlists from appearing on mobile device

Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?

Casual Listener

Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?

298 Views

0 replies

0 likes

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Premium Question: Offline/Sync

Hi, I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or distortion will now become amplified, and yes you do tell a major d...

Regular

Hi,   I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or disto...

David

Spotify Legend

516 Views

3 replies

0 likes

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Solved!! ISO 6 Iphone 4s

Iphone 4s, sprint, ISO 6 Tried fresh install nothing... Just updated to iso 6 everything works fine but Spotify will not load music. The app opens you can choose a song, shows the artwork but it will never load a song. I have tried two different netw...

Newbie

Iphone 4s, sprint, ISO 6 Tried fresh install nothing...   Just updated to iso 6 everything works fine but Spotify will not load music.  The app opens you can choose a song, shows the ...

MattSuda

Spotify Star

1527 Views

1 replies

0 likes

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Premium is not working on my phone 4

Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it has also double charged my account any help will great

Casual Listener

Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it  has also double charged my account any help will great

236 Views

0 replies

0 likes

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premuim is not working on my iphone 4

Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great

Casual Listener

Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it  has also double charged my account any help will great

223 Views

0 replies

0 likes

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absurd offline option!

I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify app, it asked my to log in... every time... it means...

Newbie

I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify a...

260 Views

0 replies

0 likes

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Solved!! Spotify will search but not play songs...

Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?

Newbie

Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?

wyattw74

Casual Listener

2622 Views

2 replies

0 likes

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Premium not working?

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? My user name is MPACUK ...what else do I need to tell you, can someone he...

Visitor

Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? ...

Richard

Community Legend

287 Views

1 replies

0 likes

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can't download onto ipod

I've been trying to download from my computer to i pod and can't figure it out?

Casual Listener

I've been trying to download from my computer to i pod and can't figure it out?

Richard

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
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i can't activate my premium account-

I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've tried logging in and out and installing but nothing...

Newbie

I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've ...

275 Views

0 replies

1 likes

  • 275 Views
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Premium member but songs in recently created playlist are not showing up on iPhone

Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up on iPhone? The songs added to the playlist were als...

Newbie

Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up ...

239 Views

0 replies

0 likes

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Solved!! IPad won't connect to Spotisfy

Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection. In Spotify settings it is saying I have no network connection which is why it won’t connect – but I do have a network connection. Al...

Casual Listener

Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection.  In Spotify settings it is saying I have no network connection which is why ...

hellobrian1

Casual Listener

6498 Views

3 replies

0 likes

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Help a newbie with offline playlists?

This may be a stupid question, but can you play songs offline that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playlist offline on my ipad I need to "download playlist" - will ...

Newbie

This may be a stupid question, but can you play songs offline  that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playli...

user-removed

Not applicable

9239 Views

4 replies

0 likes

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Song stops after 1 minute - Problem fixed with a hard restart!

I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a hard restart & the app works fine now. Hope it continu...

Casual Listener

I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a har...

Jude

Spotify Legend

4672 Views

5 replies

2 likes

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Spotify Stole My Facebook Information

I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account. I am a paying customer (premium) and recently installed the iOS app on my iPod Touch. It would not simply let me sign in with my Spo...

Casual Listener

I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account.   I am a paying customer (premium) and recently installed the iOS app on...

iPaulPro

Casual Listener

596 Views

2 replies

0 likes

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Spotify can't play on my I-pod touch

I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step like a sync button?

Visitor

I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step l...

Jude

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes