Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38412 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103787 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432568 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299547 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great
Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great
231 Views
0 replies
0 likes
I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify app, it asked my to log in... every time... it means...
I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify a...
265 Views
0 replies
0 likes
Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?
Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?
Casual Listener
2633 Views
2 replies
0 likes
Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? My user name is MPACUK ...what else do I need to tell you, can someone he...
Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? ...
Community Legend
297 Views
1 replies
0 likes
I've been trying to download from my computer to i pod and can't figure it out?
I've been trying to download from my computer to i pod and can't figure it out?
Community Legend
325 Views
1 replies
0 likes
I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've tried logging in and out and installing but nothing...
I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've ...
285 Views
0 replies
1 likes
Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up on iPhone? The songs added to the playlist were als...
Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up ...
246 Views
0 replies
0 likes
Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection. In Spotify settings it is saying I have no network connection which is why it won’t connect – but I do have a network connection. Al...
Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection. In Spotify settings it is saying I have no network connection which is why ...
Casual Listener
6529 Views
3 replies
0 likes
This may be a stupid question, but can you play songs offline that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playlist offline on my ipad I need to "download playlist" - will ...
This may be a stupid question, but can you play songs offline that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playli...
Not applicable
9255 Views
4 replies
0 likes
I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a hard restart & the app works fine now. Hope it continu...
I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a har...
Spotify Legend
4721 Views
5 replies
2 likes
I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account. I am a paying customer (premium) and recently installed the iOS app on my iPod Touch. It would not simply let me sign in with my Spo...
I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account. I am a paying customer (premium) and recently installed the iOS app on...
Casual Listener
629 Views
2 replies
0 likes
I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step like a sync button?
I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step l...
Spotify Legend
365 Views
1 replies
0 likes
You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old.I personally think you should go for a more stylish, glossy look instead of the current flat look with t...
You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old. I personally think you should go for a more styli...
291 Views
0 replies
0 likes
Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ipad?. Gracias de antemano
Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ip...
253 Views
0 replies
0 likes
I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??
I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??
323 Views
0 replies
0 likes
Hey, I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my playlists that are not sorted in any folder (some lists in fodlers...
Hey, I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my play...
Spotify Legend
443 Views
1 replies
0 likes
I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's funny because my banks statement sure as hell says -9....
I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's fun...
Spotify Legend
533 Views
2 replies
0 likes
Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.
Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.
Not applicable
429 Views
1 replies
0 likes
I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. While using my laptop it's no problem as I can make a ...
I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. Whi...
Casual Listener
541 Views
2 replies
0 likes
I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices.I reinstalled Spotify on my PC.. reinstalled the app on my phone.. nothing.???
I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices. I reinstalled Spotify on my PC.. reinstalled the a...
Community Legend
549 Views
2 replies
0 likes
