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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136342 Views
  • 503 replies
  • 108 likes
  • 136342 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94578 Views
  • 19 replies
  • 38 likes
  • 94578 Views
  • 19 replies
  • 38 likes

BLACK screen after hitting green Spotify icon . . . On newest iPad

DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie. Jammed big time all last night. Grabbed the iPad just a bit ago and prepared ...

  • Casual Listener
  • DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie.  Jammed big time all ...
  • tyteroper
  • Casual Listener
  • 1235 Views
  • 3 replies
  • 0 likes
  • 1235 Views
  • 3 replies
  • 0 likes

unable to sync some tracks to offline playlist(all tracks btw) try again later?

I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync in extreme quality and it isn't working at all. any ...

  • Newbie
  • I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync i...
  • lordbaffo
  • Casual Listener
  • 434 Views
  • 1 replies
  • 1 likes
  • 434 Views
  • 1 replies
  • 1 likes

Where'd all my content go?

I have the premium version of Spotify. I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content. Even if I try logging out and logging back in and changing...

  • Casual Listener
  • I have the premium version of Spotify.  I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content.&n...
  • Ksromano
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Annoying bug when syncing songs from PC

I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live version from a different album. Is there anyway to corr...

  • Newbie
  • I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live vers...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Bug Report: iOS 5 incorrect interaction of locked play feature and Spotify application

When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched. To recreate: 1. Create a 5 minute playable file (MP3). 2. Create a playlist that contains ...

  • Regular
  • When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched.   To recreate: 1. Create a 5...
  • 421 Views
  • 0 replies
  • 0 likes
  • 421 Views
  • 0 replies
  • 0 likes

ipod touch wifi

Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly. Do you know where is the problem???? Thanks.

  • Newbie
  • Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly...
  • David
  • Spotify Legend
  • 1206 Views
  • 2 replies
  • 0 likes
  • 1206 Views
  • 2 replies
  • 0 likes

Solved!! Help spotify is broken!

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my subscription and applied again and still downloaded...

  • Casual Listener
  • Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my ...
  • Helen89
  • Casual Listener
  • 3315 Views
  • 5 replies
  • 0 likes
  • 3315 Views
  • 5 replies
  • 0 likes

Solved!! Radio doesn't load on iOS 6

the thing never loads on RADIO. it just constantly spins. I had a friend try loading it on his iOS 5.1.1 device and it loaded right away. is this not supported yet for the beta version of iOS 6 ?

  • Visitor
  • the thing never loads on RADIO.  it just constantly spins.  I had a friend try loading it on his iOS 5.1.1 device and it loaded right away.  is this not supported yet for the beta vers...
  • ecr80
  • Gig Goer
  • 7306 Views
  • 29 replies
  • 5 likes
  • 7306 Views
  • 29 replies
  • 5 likes

Group offline playlists like the Android app

A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring that from the Android app. Thanks!

  • Gig Goer
  • A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring ...
  • 298 Views
  • 0 replies
  • 2 likes
  • 298 Views
  • 0 replies
  • 2 likes

Searching on iPod Ap seems limited vs. the laptop ap. Limited results on iPod - why?

Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I wanted to play it through our airport express wirelessl...

  • Casual Listener
  • Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I want...
  • Praguelondon
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Iphone 4 APP freezes songs at 56 sec

Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restart the app. It happens with all songs! Anybody else with t...

  • Casual Listener
  • Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restar...
  • mikeimane
  • Music Fan
  • 1262 Views
  • 9 replies
  • 0 likes
  • 1262 Views
  • 9 replies
  • 0 likes

Unable 2 download

Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this device, keeps saying stream on a desktop, can someone...

  • Visitor
  • Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this de...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

iOS Radio Skipping with Unlimited Plan

I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?

  • Newbie
  • I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Computer sync

On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone in Extreme quality?

  • Newbie
  • On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone...
  • Jude
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Added songs from my computer library, won't sync to mobile

I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the playlist available offline, which I already had.

  • Newbie
  • I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the play...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

iPhone app major issues

At first my iPhone stopped playing songs about 1 minute in. So I deleted and reinstalled the app. Now, Playlists don't download or sync. Music still stops playing as well. My Spotify iPhone app is unusuable and I pay for premium! I already deleted so...

  • Music Fan
  • At first my iPhone stopped playing songs about 1 minute in.  So I deleted and reinstalled the app.  Now, Playlists don't download or sync. Music still stops playing as well.  My ...
  • mikeimane
  • Music Fan
  • 2361 Views
  • 17 replies
  • 0 likes
  • 2361 Views
  • 17 replies
  • 0 likes

Spotify on iphone 4 keeps crashing!!

I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people. Please spotify sort this out or I will have to cancel my subscription

  • Newbie
  • I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people.  Please spotify sort thi...
  • ianoconnor1217
  • Casual Listener
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

#name subscribed to your playlist - SPAM

I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notification and inside the Spotify app, everthing is turned ...

  • Casual Listener
  • I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notificati...
  • westredd
  • Regular
  • 463 Views
  • 4 replies
  • 0 likes
  • 463 Views
  • 4 replies
  • 0 likes

Continuous play of songs

I just subscribed to Spotify yesterday and was very excited untiI I tried to play back my song list. I can only listen to one song on my iPhone or iPad - no continuous play of list. I cannot even forward to the next song. I have to go to my playlist ...

  • Newbie
  • I just subscribed to Spotify yesterday and was very excited untiI I tried to play back my song list. I can only listen to one song on my iPhone or iPad - no continuous play of list. I cannot even for...
  • 378 Views
  • 0 replies
  • 0 likes
  • 378 Views
  • 0 replies
  • 0 likes

Share of Operating Systems

Hi all, Does anyone know / have hunch of the current installed base of Spotify app by mobile operating system. We were discussing about this topic recently and it would be nice to have some kind of educated guess (or maybe even actual facts) about th...

  • Casual Listener
  • Hi all,   Does anyone know / have hunch of the current installed base of Spotify app by mobile operating system. We were discussing about this topic recently and it would be nice to have som...
  • varhaisdementia
  • Casual Listener
  • 786 Views
  • 4 replies
  • 0 likes
  • 786 Views
  • 4 replies
  • 0 likes