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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32821 Views

40 replies

9 likes

  • 32821 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96746 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1096 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294410 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124068 Views

19 replies

38 likes

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  • 19 replies
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Linking Problem

Hi I am using ios iphone and ipad and have spotify premium account. I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to spotify, and it plays the correct local version on my laptop. When I sync ...

Regular

Hi   I am using ios iphone and ipad and have spotify premium account.   I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to s...

user-removed

Not applicable

840 Views

3 replies

0 likes

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  • 3 replies
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Starred playlist on iPhone has one of my facebook friend's names next to the song/album title

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting with "M'. How do I get rid of this?

Visitor

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting ...

user-removed

Not applicable

621 Views

2 replies

0 likes

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  • 2 replies
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Solved!! My IPhone 4will only play about 1 minute of a song and then freeze.....HELP!

My IPhone 4 will only play about 1 minute of a song and then freeze even when prompted to switch songs. Does it both on wifi and 3g. I've deleted and re-downloaded the app and it's still not working....any ideas?

Newbie

My IPhone 4 will only play about 1 minute of a song and then freeze even when prompted to switch songs. Does it both on wifi and 3g.  I've deleted and re-downloaded the app and it's still not wo...

stormo101

Regular

2610 Views

7 replies

1 likes

  • 2610 Views
  • 7 replies
  • 1 likes

Membership

I just payed for a premium membership, logged out and back in, and it is still not registering. Help!

Newbie

I just payed for a premium membership, logged out and back in, and it is still not registering. Help!

Sam

Spotify

744 Views

1 replies

1 likes

  • 744 Views
  • 1 replies
  • 1 likes

Solved!! Stay away from iOS 6 beta 4 (Bad Audio Bug)

I suggest that everyone stay away from iOS 6 beta 4 if you want to listen to music in high quality. I have also noticed AirPlay and Bluetooth playback issues as well. (glitching) This is not limited to the Spotify iOS app. I have gotten word from oth...

Spotify Star

I suggest that everyone stay away from iOS 6 beta 4 if you want to listen to music in high quality.   I have also noticed AirPlay and Bluetooth playback issues as well. (glitching)   ...

dniq

Regular

13373 Views

51 replies

7 likes

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  • 51 replies
  • 7 likes

Error: Offline Playlists

Hi there, I keep getting the "Offline Playlists" error that tells me "There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try later." I'm a premium member on an iPod touch (iOS 4). I've tried qu...

Casual Listener

Hi there,   I keep getting the "Offline Playlists" error that tells me "There was an error communicating with Spotify.  Some tracks couldn't be made available offline.  Spotify wil...

garethmartini

Newbie

3066 Views

13 replies

0 likes

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Synching local files in a specific playlist

I have a very large iTunes library of personal music (DRM Free) that are now in my Spotify local files. I'd like to only include the local files within a specific Spotify playlist when I synch to my mobile - in other words, I have certain local files...

Newbie

I have a very large iTunes library of personal music (DRM Free) that are now in my Spotify local files.  I'd like to only include the local files within a specific Spotify playlist when I synch ...

471 Views

0 replies

2 likes

  • 471 Views
  • 0 replies
  • 2 likes

iPhone 4s streaming has stopped working

So I have been enjoying having the use of Spotify on my iPhone. It has allowed me to free up a lot of space by getting rid of a lot of the songs I had on my phone which I could now listen to on Spotify.HOWEVER it stopped working yesterday. I have see...

Regular

So I have been enjoying having the use of Spotify on my iPhone.  It has allowed me to free up a lot of space by getting rid of a lot of the songs I had on my phone which I could now listen to on...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
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Songs not on mobile app

Why do some songs appear on the desktop app, but not on the mobile app? The new Marillion album, Sounds That Can't Be Made, is only on the desktop app and not on the mobile app. Is it a rights issue? Thanks!

Newbie

Why do some songs appear on the desktop app, but not on the mobile app?   The new Marillion album, Sounds That Can't Be Made, is only on the desktop app and not on the mobile app. Is it a ri...

275 Views

0 replies

0 likes

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Just upgraded and Iphone tells me I still need to upgrade?

I just upgraded my account to premium and the app on my iPhone tells me that only premium users can listen to music mobile. I've deleted the app, reloaded it and it's still giving me the same message. How do I fix this?

Newbie

I just upgraded my account to premium and the app on my iPhone tells me that only premium users can listen to music mobile. I've deleted the app, reloaded it and it's still giving me the same message...

Muddro

Music Fan

503 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Second mobile won´t connect

Hi! I was told that it is possible to use up to three mobile devices with one account. So I thought, my wife could use it with her iPhone, too. Problem: My LogIn does not work. It won´t "connect". Maybe it´s because she has a diffenrent facebook-acco...

Music Fan

Hi! I was told that it is possible to use up to three mobile devices with one account. So I thought, my wife could use it with her iPhone, too. Problem: My LogIn does not work. It won´t "connect". Ma...

314 Views

0 replies

0 likes

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Spotify Crashes on iPod Touch When Playing Local Files

I have a single playlist that's only local files. I've been listening to it obsessively on my iPod through Spoitify up until a few days ago. It played fine. Today, when I went to play it again in my car, it played for a second then crashed the app. I...

Music Fan

I have a single playlist that's only local files. I've been listening to it obsessively on my iPod through Spoitify up until a few days ago. It played fine.   Today, when I went to play it a...

Nyx

Music Fan

2078 Views

12 replies

0 likes

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  • 12 replies
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albertcat

I want the spotify in my mobile but with lyrcs. is possible to find the lyrcis like musixmatch in computer? and how?

Newbie

I want the spotify in my mobile but with lyrcs. is possible to find the lyrcis like musixmatch in computer? and how?

338 Views

0 replies

0 likes

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Spotify Unlimited and home Wi-Fi

Hi everyone. I was wondering why can't we have full acces to Spotify on mobile devices when we are at home, and connected to the home Wi-FI ? I would like to be able to use Spotify anywhere in my house, a laptop is heavy and not really convenient to ...

Newbie

Hi everyone.   I was wondering why can't we have full acces to Spotify on mobile devices when we are at home, and connected to the home Wi-FI ? I would like to be able to use Spotify anywh...

Jude

Spotify Legend

776 Views

1 replies

0 likes

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  • 1 replies
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It's not upgrading

Hi my account doesn't seem to have upgraded, I've paid and it has gone through but can't get it to work... I've tried uninstalling and reloading but no luck... Any ideas??Thanks Dan

Regular

Hi my account doesn't seem to have upgraded, I've paid and it has gone through but can't get it to work... I've tried uninstalling and reloading but no luck... Any ideas?? Thanks Dan

David

Spotify Legend

316 Views

1 replies

0 likes

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  • 1 replies
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Spotify not working on iPhone 4S

Hi, I have purchased the premium for my phone, but it keeps telling me that I have to purchase the premium in order to play music. I am able to play music on my laptop but not on my phone. Please help!!

Newbie

Hi, I have purchased the premium for my phone, but it keeps telling me that I have to purchase the premium in order to play music. I am able to play music on my laptop but not on my phone. Please hel...

340 Views

0 replies

0 likes

  • 340 Views
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iOS premium account

My premium account is not recognized on iOS iPhone app. Please help

Newbie

My premium account is not recognized on iOS iPhone app. Please help

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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Premium spotify account is not activation

Hello, I have spotify on my laptop as well as my iPhone and just recently purchased spotify premium, although I have paid for it according to my bank statement as well as my spotify account, for some reason I am not able to access the premium benefit...

Newbie

Hello, I have spotify on my laptop as well as my iPhone and just recently purchased spotify premium, although I have paid for it according to my bank statement as well as my spotify account, for some...

316 Views

0 replies

0 likes

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Playlists not complete

I have just started syncing playlists to my iPad and iPhone and for the most part it works but they are not picking up the whole playlists. For example on which has 563 tracks in it appears on my iPad saying it has synced 543 out of 563 tracks. If I ...

Regular

I have just started syncing playlists to my iPad and iPhone and for the most part it works but they are not picking up the whole playlists.   For example on which has 563 tracks in it appear...

Cobbyco

Regular

583 Views

2 replies

0 likes

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  • 2 replies
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Seperate offline playlist on iphone?

Hi, Just wondering is there anyway to have an offline playlist that would only be on my iphone and one that is only on my PC? Basically I have big playlist of everything but its taking up too much space on my phone. Cheers P.S. my big playlist is set...

Newbie

Hi,   Just wondering is there anyway to have an offline playlist that would only be on my iphone and one that is only on my PC?   Basically I have big playlist of everything but its...

David

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes