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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233424 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114977 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2418 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304189 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129820 Views

19 replies

38 likes

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Can't log on through Facebook

I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??

Newbie

I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??

332 Views

0 replies

0 likes

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Severe playlist loading issues (iphone app)

Hey, I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my playlists that are not sorted in any folder (some lists in fodlers...

Newbie

Hey,   I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my play...

David

Spotify Legend

460 Views

1 replies

0 likes

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Premium Account Mayhem

I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's funny because my banks statement sure as hell says -9....

Newbie

I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's fun...

David

Spotify Legend

545 Views

2 replies

0 likes

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Offline Modus Premium

Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.

Newbie

  Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.

user-removed

Not applicable

435 Views

1 replies

0 likes

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Playlist including songs already stored on ipod

I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. While using my laptop it's no problem as I can make a ...

Casual Listener

I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. Whi...

tg1413

Casual Listener

551 Views

2 replies

0 likes

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iPhone not showing up in Devices

I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices.I reinstalled Spotify on my PC.. reinstalled the app on my phone.. nothing.???

Casual Listener

I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices. I reinstalled Spotify on my PC.. reinstalled the a...

Liam

Community Legend

557 Views

2 replies

0 likes

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If I give thumbs down to the same artist 10 times...

...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION! On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track of his a thumbs-down - TAKE THE HINT AND STOP PLAYING HIS STU...

Newbie

...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION!   On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track...

273 Views

0 replies

0 likes

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Frustrated and need help!

For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs don't play at all and the ones that do stop half way ...

Casual Listener

For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs do...

260 Views

0 replies

0 likes

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Track Not Synced

I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the playlist from the phone, and re-synced it, and the ...

Visitor

I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the ...

561 Views

0 replies

0 likes

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Solved!! 30day free premium gone in 2 days??

I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car. After 2 days it stopped working. I checked my email and it said this: "Dear Customer,We've tried a number of times but have been unable to renew y...

Casual Listener

I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car.   After 2 days it stopped working. I checked my email and it said this: "Dear Customer...

Sam

Spotify

904 Views

4 replies

0 likes

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Airplay on iPhone stopped working with 0.5.6

Since the latest update, I cannot play Spotify through my Apple TV via Airplay. It plays 3 seconds then stops. I am using latest iOS 5, Iphone 4, everything updated to latest software. Anyone having the same issue. Any fix?

Casual Listener

Since the latest update, I cannot play Spotify through my Apple TV via Airplay.   It plays 3 seconds then stops.   I am using latest iOS 5, Iphone 4, everything updated to latest so...

David

Spotify Legend

1238 Views

2 replies

0 likes

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Songs won't start playing

Updated the App on my iPhone 4 yesterday and now the songs won't start playing. They're not buffering--just not playing on from 0:00 as if they're paused. The triangle "play" icon turns to a "pause" symbol and everything. I have a strong wifi connect...

Newbie

Updated the App on my iPhone 4 yesterday and now the songs won't start playing. They're not buffering--just not playing on from 0:00 as if they're paused. The triangle "play" icon turns to a "pause" ...

TH19

Newbie

2605 Views

5 replies

0 likes

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Cannot use spotify mobile offline on iPhone 3G

I am trying out the 30-day free trial premium account, and have downloaded the Spotify app to my iPhone 3GS. Playlist is turned to be available offline and synced. However, when I launch the app on the iPhone it requires me to have an internet connec...

Newbie

I am trying out the 30-day free trial premium account, and have downloaded the Spotify app to my iPhone 3GS. Playlist is turned to be available offline and synced. However, when I launch the app on t...

user-removed

Not applicable

4088 Views

7 replies

0 likes

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Premium

I just received a new card and had to update the info on Spotify. When I try to get Spotify Premium back, it says I must login to Facebook to cOnfirm purchase. When I do that it takes me back to the page that says "Get Premium". So frustrating. Help....

Newbie

I just received a new card and had to update the info on Spotify. When I try to get Spotify Premium back, it says I must login to Facebook to cOnfirm purchase. When I do that it takes me back to the ...

Jweiler11

Casual Listener

873 Views

3 replies

0 likes

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Can't play any song complete

Hi, After the last update (0.5.6.19gaec439b7) on ipad3 (ios 5.1.1) is every song aborting after 2minutes. I rebooted the ipad 2times and reintalled the spotify app for ipad, but nothing changed. Any advice? Got anybody else this problem? Best regards...

Visitor

Hi,   After the last update (0.5.6.19gaec439b7) on ipad3 (ios 5.1.1) is every song aborting after 2minutes. I rebooted the ipad 2times and reintalled the spotify app for ipad, but nothing ...

Maarten280382

Casual Listener

10295 Views

11 replies

0 likes

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Spotify IOS App not working with my Alltec MIX BoomBox - IMT810

Hi there, i love spotity but there i a major problem that will make me go to another music provider. when i connect my iphone to my alltec lansin dock, the spotify app just pauses playbay then i push play again and after 5 sec it goes back into pasue...

Casual Listener

Hi there,   i love spotity but there i a major problem that will make me go to another music provider.  when i connect my iphone to my alltec lansin dock, the spotify app just pauses ...

corestudio

Casual Listener

745 Views

2 replies

0 likes

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Rearrange song on "Local files"

Hey!It seems that i cant rearrange my playlist on "Local files", does anyone know why or how I can do that??Thanks!

Regular

Hey! It seems that i cant rearrange my playlist on "Local files", does anyone know why or how I can do that?? Thanks!

dan147

Casual Listener

1997 Views

1 replies

0 likes

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  • 1 replies
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123 Top List - iPhone 4S - Cant find it

On the desktop version of Spotify when you click on an artist you get to see the top songs by that artist but I can’t find that on the iPhone? Is there a swipe or part of the screen i need to touch to view this? Also why doesn’t the IOS app recommend...

Newbie

On the desktop version of Spotify when you click on an artist you get to see the top songs by that artist but I can’t find that on the iPhone? Is there a swipe or part of the screen i need to touch t...

mariopina

Newbie

860 Views

1 replies

0 likes

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  • 1 replies
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Linking Problem

Hi I am using ios iphone and ipad and have spotify premium account. I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to spotify, and it plays the correct local version on my laptop. When I sync ...

Regular

Hi   I am using ios iphone and ipad and have spotify premium account.   I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to s...

user-removed

Not applicable

882 Views

3 replies

0 likes

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Starred playlist on iPhone has one of my facebook friend's names next to the song/album title

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting with "M'. How do I get rid of this?

Visitor

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting ...

user-removed

Not applicable

660 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes