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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38483 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103821 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1363 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299562 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126267 Views

19 replies

38 likes

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Local Tracks sync always says "Pending"

Description Every time I try to sync my iPhone with the Spotify Desktop App (Mac), my Local Files playlist attempts to sync but in the end always says "pending" and never finishes a sync. In the Local Files playlist on the Desktop App there are 883 t...

Visitor

Description Every time I try to sync my iPhone with the Spotify Desktop App (Mac), my Local Files playlist attempts to sync but in the end always says "pending" and never finishes a sync. In the Lo...

1509 Views

0 replies

0 likes

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The only problem is the lousy sound quality

Don't get me wrong, I really like Spotify. Good choice of material and generally good service; but to be honest, the only reason I bought into the Premium service is to ensure that I can listen offline and stream music through my Apple TV. To my 'aud...

Casual Listener

Don't get me wrong, I really like Spotify. Good choice of material and generally good service; but to be honest, the only reason I bought into the Premium service is to ensure that I can listen offli...

David

Spotify Legend

2113 Views

3 replies

2 likes

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Not working

Spotify has been charging my credit card as a premium user and it says I am not upgraded

Newbie

Spotify has been charging my credit card as a premium user and it says I am not upgraded

David

Spotify Legend

384 Views

1 replies

0 likes

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How Spotify mobile is ruining the promise of a great music service

I have to say I really love the Spotify computer app. I can't praise it enough, and I recommend it to all my friends. As an iPod user I was thrilled to be able to take my music everywhere (the main reason I payed 120€ for a one-year subscription). Bu...

Newbie

I have to say I really love the Spotify computer app. I can't praise it enough, and I recommend it to all my friends. As an iPod user I was thrilled to be able to take my music everywhere (the main r...

310 Views

0 replies

1 likes

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no premium on iPhone, now no premium at all!!??!!

Please help, I'v send several messages to this forum and none of the answers helped me out. Now the worst happened: while I'm paying for a premium account, I have no premium at all!! Playlists are gone as well. I send a message to the oficial help pa...

Visitor

Please help,   I'v send several messages to this forum and none of the answers helped me out. Now the worst happened: while I'm paying for a premium account, I have no premium at all!! P...

226 Views

0 replies

0 likes

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Solved!! What is the best audio quality for IPad/IPhone

Wanted to check what is the best audio quality available for Spotify when used with IPad/IPhone... Checking Spotify it states the below: Mobile: A higher quality q5 is offered, along with a “low bandwidth” option of q3. You can choose separate qualit...

Casual Listener

Wanted to check what is the best audio quality available for Spotify when used with IPad/IPhone...   Checking Spotify it states the below: Mobile: A higher quality q5 is offered, alon...

mintymiller

Casual Listener

14057 Views

7 replies

0 likes

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Spotify IOS app does it use P2P

I listen to all my playlists offline - syncedBut Spotify is not in offline mode so not downloading anythingMy upload stats on iPhone have dramatically gone up (200mb in last 2 days) no way to tell what app but can I check that the iOS app does not ac...

Regular

I listen to all my playlists offline - synced But Spotify is not in offline mode so not downloading anything My upload stats on iPhone have dramatically gone up (200mb in last 2 days) no way to...

Buckster

Regular

1259 Views

3 replies

0 likes

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Iphone 4S Pause bugg!

Hello, Whenever i play spotify docked it keeps pausing randomly. Is there any way to fix this? tried to reinstall the app and every other tips that the other forums are saying. Please help!

Newbie

Hello, Whenever i play spotify docked it keeps pausing randomly. Is there any way to fix this? tried to reinstall the app and every other tips that the other forums are saying. Please help!

Usedcarzz

Casual Listener

620 Views

3 replies

2 likes

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Solved!! Experiencing distortion on most tracks

I've noticed considerable distortion in the last few ios app updates. Even at extreme quality, the sound is terrible on most songs when played through the dock connector. Back in July, the sound quality was fantastic. It sounds like the output volume...

Casual Listener

I've noticed considerable distortion in the last few ios app updates. Even at extreme quality, the sound is terrible on most songs when played through the dock connector. Back in July, the sound qual...

David

Spotify Legend

1305 Views

2 replies

0 likes

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Solved!! Just to clarify... iPhone app not free to listen to specific songs

From what I can tell I have to pay the subscription to stream songs on my iPhone Spotify even though I can stream all I want for free on the PC software... is that correct? Nancy

Regular

From what I can tell I have to pay the subscription to stream songs on my iPhone Spotify even though I can stream all I want for free on the PC software... is that correct?   Nancy

nanrector

Regular

1332 Views

2 replies

0 likes

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I can't play music offline on the IPod Touch with a Premium account

Hi I am not sure what changed in the system, but I used to be able to play the music on my iPod Touch offline. Ever since that login screen appeared in the app, it has failed to let me into the account when offline because I get an error message abou...

Newbie

Hi   I am not sure what changed in the system, but I used to be able to play the music on my iPod Touch offline. Ever since that login screen appeared in the app, it has failed to let me i...

lisailor

Regular

808 Views

1 replies

0 likes

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Freezing tracks on iPad

Hi,I'm using the iPad 3rd gen to send to my linn majik dsm.Up until the last update it was ok. Now when I try and listen, tracks will freeze. Could be at 10 seconds or 1.30 seconds. It's odd and very annoying! I've reinstalled the app and rebooted al...

Newbie

Hi, I'm using the iPad 3rd gen to send to my linn majik dsm. Up until the last update it was ok. Now when I try and listen, tracks will freeze. Could be at 10 seconds or 1.30 seconds. It's odd an...

327 Views

0 replies

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no ''avaliable offline'' button for playlists (Iphone 4s)

Hi, i've got a big problem with yhe spotify mobile client! as all of you know you can by one click make your local files avaliable offline on your iphone, even if you don't have a premium account. my problem is that this button won't show anymore! So...

Casual Listener

Hi, i've got a big problem with yhe spotify mobile client! as all of you know you can by one click make your local files avaliable offline on your iphone, even if you don't have a premium account. ...

neva96

Casual Listener

555 Views

1 replies

0 likes

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Bug-report: alarm not working with new version

When setting an alarm to turn off the music it just causes a slight pause then the music come back on. iOS 4 app works fine with this feature. Guessing this has something to do with the iPad not having a clock app

Visitor

When setting an alarm to turn off the music it just causes a slight pause then the music come back on. iOS 4 app works fine with this feature. Guessing this has something to do with the iPad not havi...

Timnlea

Newbie

3244 Views

7 replies

3 likes

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Ios

I am signed up for Spotify premium. It works great on my laptop, but not at all on my IPhone. It continues to tell me "only premium users can stream" or something like that. I've tried logging out, reinstalling the app and still have no luck. I'm ver...

Visitor

I am signed up for Spotify premium.  It works great on my laptop, but not at all on my IPhone.  It continues to tell me "only premium users can stream" or something like that.  I've tr...

David

Spotify Legend

378 Views

1 replies

0 likes

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iPhone doesn't play any music

Hey, i have a big problem with the mobile Version of Spotify. ive an iPhone 3gs and Spotify Premium. I can see all my playlists and also download them, but its not possible to hear any music. Neither the downloaded or the streams. The play button is ...

Casual Listener

Hey,   i have a big problem with the mobile Version of Spotify. ive an iPhone 3gs and Spotify Premium. I can see all my playlists and also download them, but its not possible to hear any mus...

Neptune

Newbie

659 Views

2 replies

0 likes

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Friends Search Bar

Hey Spotify Community, First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it. I noticed a minor error while using the mobile app related to the friend search. The error happens after the followin...

Casual Listener

Hey Spotify Community,   First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it.    I noticed a minor error while using th...

JessLampe

Casual Listener

458 Views

1 replies

0 likes

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iPad app not streaming to Facebook

I have all the correct settings, however Spotify is not posting to my time line when I use the iPad app. It works fine when I use the desktop app for Windows 7. Is this a bug in the app? I have tried reinstalling, and logging in and out with no avail...

Casual Listener

I have all the correct settings, however Spotify is not posting to my time line when I use the iPad app. It works fine when I use the desktop app for Windows 7. Is this a bug in the app? I have tried...

JimmyBoy007

Casual Listener

420 Views

2 replies

0 likes

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Ipod tocuh

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

Newbie

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

David

Spotify Legend

342 Views

1 replies

0 likes

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  • 1 replies
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The pause bug is back

That annoying bug is back where music pauses on the lock screen or when you close out the app it JUST started happening to me.

Gig Goer

That annoying bug is back where music pauses on the lock screen or when you close out the app it JUST started happening to me.

David

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes