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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140642 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98424 Views

19 replies

38 likes

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  • 19 replies
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Wan't to sync local files to Iphone, but I have no WIFI.

Is it possible to sync local files to my iphone with spotify without wifi? I have a lot of tracks that I want to have on my spotify app.

Casual Listener

Is it possible to sync local files to my iphone with spotify without wifi? I have a lot of tracks that I want to have on my spotify app.

Traktorhåkan

Casual Listener

923 Views

2 replies

0 likes

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How do I adjust volume on Spotify on my i phone ?

I am a new user and I just loaded the Spotify app to my iphone. Can someone advise how to adjust the volume ? Seems to be different from the online version

Newbie

I am a new user and I just loaded the Spotify app to my iphone.     Can someone advise how to adjust the volume  ?    Seems to be different from the onlin...

1128 Views

0 replies

0 likes

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Available Offline and Internet On

Hi, I'm sure this question must have been asked before and the answer should be obvious but ill ask anyway. If I have some playlists set as Available Offline on my iPhone and I'm on my 3G network, will spofity use the offline version of the songs or ...

Newbie

Hi,   I'm sure this question must have been asked before and the answer should be obvious but ill ask anyway.   If I have some playlists set as Available Offline on my iPhone and I'...

273 Views

0 replies

0 likes

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iOS Local Files

Can I sync spotify with the local files on my iPad and iPhone without going through my computer first. My computer had a virus so it won't let me sync through iTunes anymore. I would have sworn that you could do this on Android. I have Spotify Premiu...

Newbie

Can I sync spotify with the local files on my iPad and iPhone without going through my computer first. My computer had a virus so it won't let me sync through iTunes anymore. I would have sworn that ...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
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i phone and spottily will not talk!

hi, from yesterday my i phone will not connect with spotify. Message appears "could not find the spotify network ". i have checked the network and it's on on both the laptop and the phone, wirelessly. what do i do? i have premium spotify by the way. ...

Newbie

hi, from yesterday my i phone will not connect with spotify. Message appears "could not find the spotify network ". i have checked the network and it's on on both the laptop and the phone, wirelessly...

210 Views

0 replies

0 likes

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iPod Touch 4th Gen not showing up in Devices in Spotify

Hi, I looked around the forums and couldn't find an answer to this. I'm trying to get my 4th gen iPod touch to sync up with Spotify on my Windows 7 computer so I can get local files on it, but it is not showing up in Devices. iTunes is closed, I've u...

Casual Listener

Hi,   I looked around the forums and couldn't find an answer to this. I'm trying to get my 4th gen iPod touch to sync up with Spotify on my Windows 7 computer so I can get local files on it,...

MattSuda

Spotify Star

3499 Views

7 replies

0 likes

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Critical radio problems! Help

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station as a new station.., and i cant get it off my radio stations, and there is a bunch of recomendations for porn s...

Music Fan

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station as a new station.., and i cant get it off my radio stations...

Elpower

Music Fan

340 Views

2 replies

0 likes

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Spotify wont run on multiple computers in the same household

I pay for Spotify premium and it wont let me run it on more than one computer in the same house and same faimily - this is poor for £10/month. Anybody have a solution (that question is to Spotify also). I am considering cancelling and looking at othe...

Regular

I pay for Spotify premium and it wont let me run it on more than one computer in the same house and same faimily - this is poor for £10/month. Anybody have a solution (that question is to Spotify als...

Nelo

Newbie

2751 Views

3 replies

1 likes

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  • 3 replies
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Solved!! Problem with premium and offline

Today my ability to use offline playlists has stopped and now spotify is asking me to buy premium, which I already have. I have also now been stopped playing my playlists from iPad and iPhone, the same request from spotify is buy premium. Any ideas?

Regular

Today my ability to use offline playlists has stopped and now spotify is asking me to buy premium, which I already have. I have also now been stopped playing my playlists from iPad and iPhone, the sa...

meahtenoha

Spotify

1112 Views

5 replies

0 likes

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Deleted 'Liked from Radio' playlist!

Hey I deleted the 'Liked from Radio' playlist by mistake! Any know how I can add it back?? Tried liking a song from a radio station, it says it gets added the appropriate playlist but I don't see it?? Thanks!

Casual Listener

Hey I deleted the 'Liked from Radio' playlist by mistake!  Any know how I can add it back?? Tried liking a song from a radio station, it says it gets added the appropriate playlist but I don't s...

Sam

Spotify

2617 Views

13 replies

0 likes

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iPad 2 playlist playing order

How in the Blue Blazes do you get the spottily iPad 2 app to play the songs in the order they appear in the play list. Who ever designed this software must be a twit !!! The application should by default play them in the order you created the play li...

Regular

How in the Blue Blazes do you get the spottily iPad 2 app to play the songs in the order they appear in the play list. Who ever designed this software must be a twit !!! The application should by def...

529 Views

0 replies

0 likes

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Off line playlists - reverting back to previous playlists and not the current one

Does anyone know why, with my I-touch, keep finding that the off line playlists will revert back to the previous lists and not the one's i have currently on the spotify premium, its so frustrating. But when I'm in a wi-fi zone it will then correct it...

Newbie

Does anyone know why, with my I-touch, keep finding that the off line playlists will revert back to the previous lists and not the one's i have currently on the spotify premium, its so frustrating. ...

Liam

Community Legend

474 Views

1 replies

0 likes

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Last fm

I can no longer get the app on iPad to scrobble to my last fm. I hadI uninstalled app, reinstalled etc but still no fix. Unless this issue is resolved I will cancel my subscription and move elsewhere.

Music Fan

I can no longer get the app on iPad to scrobble to my last fm.  I hadI uninstalled app, reinstalled etc but still no fix.  Unless this issue is resolved I will cancel my subscription an...

Liam

Community Legend

764 Views

1 replies

0 likes

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premium wont work on iphone

just upgraded to spotify premium on computer after 48 hour trial on iphone but now it wont work on the phone tried logging in and out of facebook ??

Casual Listener

just upgraded to spotify premium on computer after 48 hour trial on iphone but now it wont work on the phone tried logging in and out of facebook ??

MattSuda

Spotify Star

523 Views

1 replies

0 likes

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premium not on iPhone

Driving me crazy! Just got a new iPhone and it will not let me stream etc... Please can anyone help - tried re installing etc...

Casual Listener

Driving me crazy!  Just got a new iPhone and it will not let me stream etc...   Please can anyone help - tried re installing etc...

MattSuda

Spotify Star

544 Views

2 replies

0 likes

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Ipad 1 not playing on new install

My setup in the home is: 20MB uplink to internet two laptops - play fine two iphone4- play fine two ipad2 - play fine two ipad1 - will not play The two ipad 1 devices have minimal items running and are basically used for home automation and whole hou...

Newbie

My setup in the home is: 20MB uplink to internet two laptops - play fine two iphone4- play fine two ipad2 - play fine two ipad1 - will not play   The two ipad 1 devices have minima...

MattSuda

Spotify Star

539 Views

1 replies

0 likes

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iPhone Premium

I just purchased Premium but My user Id and password is not working when I try and log into Spotify on my Iphone, However my facebook account does work but it will not allow me to access the music or any other premium features. Premium does also not ...

Newbie

I just purchased Premium but My user Id and password is not working when I try and log into Spotify on my Iphone, However my facebook account does work but it will not allow me to access the music or...

MattSuda

Spotify Star

487 Views

1 replies

0 likes

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  • 1 replies
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Doesn't work on my iPhone

I just went from te 48 hour trial to premium and my iPhone is not recognizing that I have premium when I log in using Facebook I have the reciept in my email saying I paid for premium. Can you help?

Newbie

I just went from te 48 hour trial to premium and my iPhone is not recognizing that I have premium when I log in using Facebook I have the reciept in my email saying I paid for premium. Can you help?

MattSuda

Spotify Star

708 Views

1 replies

0 likes

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  • 1 replies
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My feature request, ease of use, bug fixes

The following are some of my Update requests. Some are must have items/issues and some I think would mave the iPhone app easier to use.. 1) Anti Skip buffer - this is a must for anyone who likes walking around with their iPhone listening to music. Ri...

Casual Listener

The following are some of my Update requests. Some are must have items/issues and some I think would mave the iPhone app easier to use.. 1) Anti Skip buffer - this is a must for anyone who  lik...

251 Views

0 replies

0 likes

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ok im thick

ok im trying spotify free month first being on here for 3 yrs now and have a lot of good playlists,now im using an ipod with spotify app,got my playlists on ipod now and they all seem to play ok,,but is that only cos im near my wireless router ,if i ...

Casual Listener

ok im trying spotify free month first being on here for 3 yrs now and have a lot of good playlists,now im using an ipod with spotify app,got my playlists on ipod now and they all seem to play ok,,but...

Liam

Community Legend

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
  • 0 likes