Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38424 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103793 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432578 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299551 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the preferences?
Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the prefer...
Spotify Legend
9480 Views
23 replies
0 likes
my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. its rather frustrating since i pay ten bucks a month...
my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. ...
343 Views
0 replies
0 likes
Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4. It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days. When I try to get it to go online, I get a "Connecting" (in perpetui...
Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4. It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days. When ...
Spotify
2957 Views
1 replies
0 likes
I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I tried to delete the app and reload it, I also turne...
I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I ...
Spotify Legend
439 Views
2 replies
0 likes
Syncing doesn't work iPhone doesn't show up under devices? says it all any help?
Syncing doesn't work iPhone doesn't show up under devices? says it all any help?
Community Legend
892 Views
1 replies
0 likes
Hi guys, Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this? Thanks
Hi guys, Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this? Thanks
510 Views
0 replies
0 likes
Dear Spotify and fellow Spotify friends, I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY annoying and downright shameful problems with the iPhone app of...
Dear Spotify and fellow Spotify friends, I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY a...
410 Views
0 replies
0 likes
Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks
Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks 🙂
Community Legend
433 Views
1 replies
0 likes
I have two synced playlists, but when I'm offline, which is often since I use Spotify on the go a lot, and some of the songs won't play. I'd have to wait to tell you all of the songs - my iPod is being repaired atm - but I know some of them - the ent...
I have two synced playlists, but when I'm offline, which is often since I use Spotify on the go a lot, and some of the songs won't play. I'd have to wait to tell you all of the songs - my iPod is bei...
Newbie
536 Views
1 replies
0 likes
I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says : " There was an error communicating with spotify. Some tracks couldn't be made availeble offline. Spotify will try again later " . So can any...
I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says : " There was an error communicating with spotify. Some tracks couldn't be made ava...
569 Views
0 replies
2 likes
Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something
Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something
386 Views
0 replies
0 likes
I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time
I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time
223 Views
0 replies
0 likes
I also purchased premium for 10.00 and it says only premium users can stream on demand
I also purchased premium for 10.00 and it says only premium users can stream on demand
305 Views
0 replies
0 likes
My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode... Please help. Same exact problem with more detail listed here (kinda old so i remade): http://community.spotify.com/t5/iPod-iPod-Classic-iPo...
My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode... Please help. Same exact problem with more detail listed here (kinda old...
385 Views
0 replies
0 likes
I'm using spotify on ipod touch running ios 5.1.1. Up until last several weeks, no problems. Since then, can't seem to get anything to play. Have uninstalled and reinstalled app. When launch, will play initial song, but if fast forward or skip to nex...
I'm using spotify on ipod touch running ios 5.1.1. Up until last several weeks, no problems. Since then, can't seem to get anything to play. Have uninstalled and reinstalled app.&nb...
263 Views
0 replies
0 likes
I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.
I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.
268 Views
0 replies
0 likes
Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!
Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!
961 Views
0 replies
0 likes
I just upgraded my service to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still. Please advise. Thank you.
I just upgraded my service to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still. Please advise. Thank you.
Casual Listener
687 Views
5 replies
0 likes
I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w spotify credentials or Facebook credentials) but t...
I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w...
Not applicable
1223 Views
4 replies
0 likes
The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they should be testing the app before putting out there? Sur...
The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they shou...
Regular
6138 Views
18 replies
2 likes
