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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32798 Views

40 replies

9 likes

  • 32798 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96737 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294406 Views

60 replies

15 likes

  • 294406 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124067 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Me also

I also purchased premium for 10.00 and it says only premium users can stream on demand

Regular

I also purchased premium for 10.00 and it says only premium users can stream on demand

291 Views

0 replies

0 likes

  • 291 Views
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Local Songs Not Playing

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode... Please help. Same exact problem with more detail listed here (kinda old so i remade): http://community.spotify.com/t5/iPod-iPod-Classic-iPo...

Casual Listener

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode...    Please help. Same exact problem with more detail listed here (kinda old...

372 Views

0 replies

0 likes

  • 372 Views
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Spotify stopped running on ipod touch after initial track queued

I'm using spotify on ipod touch running ios 5.1.1. Up until last several weeks, no problems. Since then, can't seem to get anything to play. Have uninstalled and reinstalled app. When launch, will play initial song, but if fast forward or skip to nex...

Casual Listener

I'm using spotify on ipod touch running ios 5.1.1.  Up until last several weeks, no problems.  Since then, can't seem to get anything to play.  Have uninstalled and reinstalled app.&nb...

253 Views

0 replies

0 likes

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Premium Account not registering

I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.

Casual Listener

I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.

261 Views

0 replies

0 likes

  • 261 Views
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Spotify Premium Not Working On iPhone

Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!

Casual Listener

Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!

951 Views

0 replies

0 likes

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I just upgraded to Premium but it doesn't show on my iphone

I just upgraded my service to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still. Please advise. Thank you.

Newbie

I just upgraded my service  to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still.   Please advise. Thank you.

Ahoeazz

Casual Listener

656 Views

5 replies

0 likes

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  • 5 replies
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30 day free trial not working on iPhone

I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w spotify credentials or Facebook credentials) but t...

Newbie

I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w...

user-removed

Not applicable

1196 Views

4 replies

0 likes

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Latest/recent iOS app updates are a disgrace

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they should be testing the app before putting out there? Sur...

Gig Goer

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they shou...

moonseal

Regular

6002 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes

Offline scrobbling cache still not working

I just updated and it will still only send the very last tracks I listen to lastfm. Annoying.

Roadie

I just updated and it will still only send the very last tracks I listen to lastfm. Annoying.

talesfer

Roadie

643 Views

1 replies

1 likes

  • 643 Views
  • 1 replies
  • 1 likes

Last.fm scrobbling not working in the new iOS app

I love the new iPad app but it doesn't seem to want to scrobble to Last.fm anymore. Prior to the release of the iPad app, I was using the iPhone app on my iPad and it would scrobble without any problems. I have tried the following to get scrobbling w...

Casual Listener

I love the new iPad app but it doesn't seem to want to scrobble to Last.fm anymore. Prior to the release of the iPad app, I was using the iPhone app on my iPad and it would scrobble without any probl...

talesfer

Roadie

4901 Views

7 replies

5 likes

  • 4901 Views
  • 7 replies
  • 5 likes

Song won't load on iPad

A few days before the update, I could only play 1 song from the entire playlist, then after the update, I can't play any song at all. Been re-installed the app again and again for at least 5 times now but no luck I'm a premium user. Fix this please!

Casual Listener

A few days before the update, I could only play 1 song from the entire playlist, then after the update, I can't play any song at all.  Been re-installed the app again and again for at least 5 ti...

Goodman

Spotify Legend

689 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify crashes on 3GS

This is a joke. Your app constantly crashes on my iPhone 3GS. I can play 1 or 2 tracks, and then the screen goes black for a second and the app crashes. Nevermind the poor usability and the gaps in the stream - it's the crashing that gets on my nerve...

Casual Listener

This is a joke. Your app constantly crashes on my iPhone 3GS. I can play 1 or 2 tracks, and then the screen goes black for a second and the app crashes. Nevermind the poor usability and the gaps in t...

Raphael

Casual Listener

5279 Views

8 replies

2 likes

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  • 8 replies
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New iPad Spotify version of today August 28: Cannot find the Air Play icon!

Well, I installed the new Spotify version for iPad today August 28. But I cannot find the Air Play icon. It seems to be gone! Has Apple forced Spotify to take it away, perhaps due to iTunes competition?

Casual Listener

Well, I installed the new Spotify version for iPad today August 28. But I cannot find the Air Play icon. It seems to be gone! Has Apple forced Spotify to take it away, perhaps due to iTunes competiti...

Sten

Casual Listener

462 Views

1 replies

0 likes

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  • 1 replies
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Playlists are gone premium user

Hi there, I'm a Premium spotify user and I created a lot of playlists over the past year. Now all of the sudden most of my playlists are gone!! On my iphone and computer... This really frustrates me, since I'm paying 10 euros a month to play music. p...

Casual Listener

Hi there,   I'm a Premium spotify user and I created a lot of playlists over the past year. Now all of the sudden most of my playlists are gone!! On my iphone and computer... This really fru...

259 Views

0 replies

0 likes

  • 259 Views
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Won't upgrade to premium

I paid my subscription and it won't let me play music what is going on! I have always had problems with spotify, please help before I switch from spotify!

Newbie

I paid my subscription and it won't let me play music what is going on! I have always had problems with spotify, please help before I switch from spotify!

neo-x

Community Legend

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Spotify Premium trial ended

[IMG]http://i48.tinypic.com/zk5xn9.png[/IMG] There is no fix, I am a premium member (not this account), all premium features work. What can be done? I've deleted the app, restarted iPhone then reinstalled, I've been following this thread http://commu...

Newbie

[IMG]http://i48.tinypic.com/zk5xn9.png[/IMG]   There is no fix, I am a premium member (not this account), all premium features work.   What can be done?   I've deleted the ...

neo-x

Community Legend

679 Views

1 replies

0 likes

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  • 1 replies
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music wont play on iphone

hi, i just got premuim spotify and when i click on a song it doesn't play. is this because i am downloading sons for offline mode, do i have to wait for all of them to finnish. also it keeps saying it has stopped and i habe to go back into it to resu...

Newbie

hi, i just got premuim spotify and when i click on a song it doesn't play. is this because i am downloading sons for offline mode, do i have to wait for all of them to finnish. also it keeps saying i...

user-removed

Not applicable

459 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline mode - why is this feature hidden in the deep?

Latest version 0.5.5 After the last update some changes have been made to the settings menu. It makes it more difficult to switch between offline / online mode. I'm only online as long as I am connected to wi-fi, and since I change quite often in the...

Newbie

Latest version 0.5.5   After the last update some changes have been made to the settings menu. It makes it more difficult to switch between offline / online mode. I'm only online as long as ...

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
  • 1 likes

iOS4 app won't recognize free 48hr trial after crash

I downloaded the new iOS4 app today, and logged in for my 48 hour free trial. It worked brilliantly for about 10 minutes. I created a couple playlists and made them available offline. I then began streaming an album, and a couple tracks into it the a...

Visitor

I downloaded the new iOS4 app today, and logged in for my 48 hour free trial.  It worked brilliantly for about 10 minutes.  I created a couple playlists and made them available offline. &nb...

user-removed

Not applicable

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

My premium isnt working

Just got it and it says I dont have it on my phone

Newbie

Just got it and it says I dont have it on my phone

bonna95

Newbie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes