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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32789 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96726 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294404 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124066 Views

19 replies

38 likes

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spotify just wont upload certain songs to my iphone

They're in itunes and are acc 128 format . Other songs of the same format upload fine but one particular album refuses to copy accross. What can be wrong?

Gig Goer

They're in itunes and are acc 128 format . Other songs of the same format upload fine but one particular album refuses to copy accross. What can be wrong?

421 Views

0 replies

0 likes

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Solved!! Extreme sounds like normal on iOS 6 beta 4 withe new update

I tried reinstalling app too. Let me know if you have the same issues. Sucks. It says extreme still it just sounds like normal compared to my iPad on ios5

Visitor

I tried reinstalling app too. Let me know if you have the same issues. Sucks. It says extreme still it just sounds like normal compared to my iPad on ios5

Gonzy88

Casual Listener

2596 Views

23 replies

0 likes

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Solved!! Offline Mode Requires Connection to Login

Offline mode is requiring me to login with an internet connection everytime I try to use it. It's supposed to store the session for 30 days but unless I start the app with a data connection and then turn off my data, it does not allow me to play my o...

Casual Listener

Offline mode is requiring me to login with an internet connection everytime I try to use it.  It's supposed to store the session for 30 days but unless I start the app with a data connection and...

shashp

Casual Listener

7603 Views

7 replies

0 likes

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no login in the flightmodus

I have a big problem. If i am in a plane or not in germany, i only use my iphone in the flightmodus. and i want to use the offline-playlist of spotify. but i have to login before i can use it. a big bug. with napster can i use evertytime my offlinemu...

Casual Listener

I have a big problem. If i am in a plane or not in germany, i only use my iphone in the flightmodus. and i want to use the offline-playlist of spotify. but i have to login before i can use it. a big ...

thndrdan

Music Fan

938 Views

3 replies

0 likes

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HAVE TO HAVE WIFI CONNECTION TO USE OFFLINE MODE

HAVE TO HAVE WIFI CONNECTIO TO USE OFFLINE MODE -EVEN AS A PREMIUM MEMBER AS YOU HAVE TO CONNECT THRU FACEBOOK-PER EMPLOYEE EMAIL YESTERDAY Every time my iPad is turned off, theOffline Mode settings change to NO. I keep turning it back to yes. I can'...

Newbie

HAVE TO HAVE WIFI CONNECTIO TO USE OFFLINE MODE -EVEN AS A PREMIUM MEMBER AS YOU HAVE TO CONNECT THRU FACEBOOK-PER EMPLOYEE EMAIL YESTERDAY   Every time my iPad is turned off, theOffline Mod...

901 Views

0 replies

1 likes

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iPad memory usage growing and growing...

Hey I noticed a strange thing/problem: all of a sudden Spotify takes over 500mb of memory...so I uninstall the app and reinstall. Ok, memory usage is now 84mb...fine...I play portions from three songs over 3G and bam, the memory usage of Spotify is w...

Visitor

Hey I noticed a strange thing/problem: all of a sudden Spotify takes over 500mb of memory...so I uninstall the app and reinstall. Ok, memory usage is now 84mb...fine...I play portions from three song...

tjb

Roadie

4475 Views

3 replies

0 likes

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track faiding if you switch on radio mode

the topic says everything, i think it would be cool if the tracks will faid even if i switch the track in radio mode. actually i got a short break.

Visitor

the topic says everything, i think it would be cool if the tracks will faid even if i switch the track in radio mode.  actually i got a short break.

301 Views

0 replies

0 likes

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offline availability toggles off automatically

i run spotify at home on my iPad, on my iPhone 4 and my PC at work. on my computer at work my playlists are available offline, however every time i sign in w/ my iPhone the playlists are toggled OFF for offline availability. i have to toggle ON and w...

Newbie

i run spotify at home on my iPad, on my iPhone 4 and my PC at work. on my computer at work my playlists are available offline, however every time i sign in w/ my iPhone the playlists are toggled OFF ...

327 Views

0 replies

0 likes

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Spotify hangs often on synced songs

My spotify hangs midsong even on synced songs and while in offline mode. The song starts up again after a while. But is really annoying! Especially when my iPhone is hooked up to the sound system at home what to do?

Casual Listener

My spotify hangs midsong even on synced songs and while in offline mode. The song starts up again after a while. But is really annoying! Especially when my iPhone is hooked up to the sound system at ...

David

Spotify Legend

644 Views

2 replies

1 likes

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Added tracks wont add on iphone

I added tracks to some of my playlists on my MAC, and it is not adding onto my iphone for some reason

Newbie

I added tracks to some of my playlists on my MAC, and it is not adding onto my iphone for some reason 

285 Views

0 replies

0 likes

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Track unavailable on iPhone

This is the first time I've had problems with spotify, I added this track on my playlist using my computer and when I log in on the iPhone it shows it as an unavailable track. I can listen to it in the computer but it shows unavailable on the iPhone?...

Casual Listener

This is the first time I've had problems with spotify, I added this track on my playlist using my computer and when I log in on the iPhone it shows it as an unavailable track. I can listen to it in t...

406 Views

0 replies

0 likes

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Songs in Spotify App (iOS) lose sound

I've started using Spotify Premium again this month, on my computer it is working fine but on my iPhone it doesn't really does it's job. Since the beginning (I've used it serval months before) it logs me out about once a day. Which is annoying, since...

Newbie

I've started using Spotify Premium again this month, on my computer it is working fine but on my iPhone it doesn't really does it's job. Since the beginning (I've used it serval months before) it log...

396 Views

0 replies

0 likes

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Rap or hip hop

Every time I go to a new artist like (eminem, lilwayn or dr dra) it always gives me the edited version. I'm 24 years old I don't want the stuff i lisen to, to be edited... Please help!!!

Casual Listener

Every time I go to a new artist like (eminem, lilwayn or dr dra) it always gives me the edited version. I'm 24 years old I don't want the stuff i lisen to, to be edited... Please help!!!

NCBrody

Casual Listener

659 Views

2 replies

0 likes

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Spotify page Unlimited is misleading with respect to iPads

I begin to understand that I cannot use Spotify on my iPad as long as I stick to my Unlimited subscription. I am not happy with that, but beside that, I think the page "Unlimited" is very misleading. It gives me the feeling that I actually CAN use Sp...

Newbie

I begin to understand that I cannot use Spotify on my iPad as long as I stick to my Unlimited subscription. I am not happy with that, but beside that, I think the page "Unlimited" is very misleading....

461 Views

0 replies

0 likes

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Offline playlists lost when premium payment failed

My card expired prompting a return to Spotify Free. I updated my card details with the new one, purchased Spotify Premium again and found that all my offline playlists have been turned off? Both on my MAC and iPhone iPhone now says not enough space t...

Newbie

My card expired prompting a return to Spotify Free. I updated my card details with the new one, purchased Spotify Premium again and found that all my offline playlists have been turned off? Both on m...

rmckinnon

Newbie

490 Views

1 replies

0 likes

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  • 1 replies
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Payment

My premium account was stopped due to late payment and change of card. Now all details have been changed , should the payment come out and I can start listening or do I have to wait till the usual payment date. ?

Newbie

My premium account was stopped due to late payment and change of card. Now all details have been changed , should the payment come out and I can start listening or do I have to wait till the usual pa...

meahtenoha

Spotify

1206 Views

1 replies

0 likes

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What is the size of offline songs?

I deleted around 120 songs. Then I noticed that my phone didnt re-gain any space. What does it takes to free the space?

Music Fan

I deleted around 120 songs. Then I noticed that my phone didnt re-gain any space. What does it takes to free the space?

ekyle125

Casual Listener

5091 Views

3 replies

1 likes

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Premium hasn't updated even though you've taken payment

I very recently decided to upgrade to spotify premium a few days ago on my iphone 4s and it's not updated even though you have still taken the 9.99 from my bank account, checked today and it's still not working please solve this for me or I'd like a ...

Casual Listener

I very recently decided to upgrade to spotify premium a few days ago on my iphone 4s and it's not updated even though you have still taken the 9.99 from my bank account, checked today and it's still ...

David

Spotify Legend

1118 Views

4 replies

0 likes

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