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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238671 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120113 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2757 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305906 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131129 Views

19 replies

38 likes

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Offline Sound Quality

Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the preferences?

Music Fan

Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the prefer...

David

Spotify Legend

9904 Views

23 replies

0 likes

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spotify iphone problem

my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. its rather frustrating since i pay ten bucks a month...

Newbie

my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. ...

354 Views

0 replies

0 likes

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iPhone error: "Cannot find Spotify network" (various DNS errors)

Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4. It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days. When I try to get it to go online, I get a "Connecting" (in perpetui...

Music Fan

Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4.  It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days.  When ...

Rorey

Spotify

3009 Views

1 replies

0 likes

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Spotify for iPhone

I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I tried to delete the app and reload it, I also turne...

Newbie

I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I ...

David

Spotify Legend

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
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Will my spotify app play on my iPod touch in a ford ka zetec with USB connectivity?

Hi guys, Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this? Thanks

Newbie

Hi guys,   Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this?   Thanks

523 Views

0 replies

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App Issues

Dear Spotify and fellow Spotify friends, I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY annoying and downright shameful problems with the iPhone app of...

Casual Listener

Dear Spotify and fellow Spotify friends,   I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY a...

440 Views

0 replies

0 likes

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Premium subscription 2 devices

Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks

Newbie

Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks 🙂

neo-x

Community Legend

446 Views

1 replies

0 likes

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Synced Tracks Won't Play

I have two synced playlists, but when I'm offline, which is often since I use Spotify on the go a lot, and some of the songs won't play. I'd have to wait to tell you all of the songs - my iPod is being repaired atm - but I know some of them - the ent...

Newbie

I have two synced playlists, but when I'm offline, which is often since I use Spotify on the go a lot, and some of the songs won't play. I'd have to wait to tell you all of the songs - my iPod is bei...

Pabrinex

Newbie

542 Views

1 replies

0 likes

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offline mode doesn't work - iphone 4s.

I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says : " There was an error communicating with spotify. Some tracks couldn't be made availeble offline. Spotify will try again later " . So can any...

Newbie

I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says :  " There was an error communicating with spotify. Some tracks couldn't be made ava...

593 Views

0 replies

2 likes

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Spotify Premium Not Working On Iphone 4s

Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something

Casual Listener

Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something

397 Views

0 replies

0 likes

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Tried that

I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time

Regular

I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time

238 Views

0 replies

0 likes

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Me also

I also purchased premium for 10.00 and it says only premium users can stream on demand

Regular

I also purchased premium for 10.00 and it says only premium users can stream on demand

319 Views

0 replies

0 likes

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Local Songs Not Playing

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode... Please help. Same exact problem with more detail listed here (kinda old so i remade): http://community.spotify.com/t5/iPod-iPod-Classic-iPo...

Casual Listener

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode...    Please help. Same exact problem with more detail listed here (kinda old...

392 Views

0 replies

0 likes

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Spotify stopped running on ipod touch after initial track queued

I'm using spotify on ipod touch running ios 5.1.1. Up until last several weeks, no problems. Since then, can't seem to get anything to play. Have uninstalled and reinstalled app. When launch, will play initial song, but if fast forward or skip to nex...

Casual Listener

I'm using spotify on ipod touch running ios 5.1.1.  Up until last several weeks, no problems.  Since then, can't seem to get anything to play.  Have uninstalled and reinstalled app.&nb...

276 Views

0 replies

0 likes

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Premium Account not registering

I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.

Casual Listener

I subscribed to the premium trial and did the seperate mobile login, however it says i am still using a free account. Any help would be appreciated.

285 Views

0 replies

0 likes

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Spotify Premium Not Working On iPhone

Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!

Casual Listener

Spotify isnt working on my iphone or ipod only on my computer an i paid so i need help!!

977 Views

0 replies

0 likes

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I just upgraded to Premium but it doesn't show on my iphone

I just upgraded my service to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still. Please advise. Thank you.

Newbie

I just upgraded my service  to premium buy it won't show on my iphone. When I try to play a song from my playlist it shows that I must upgrade still.   Please advise. Thank you.

Ahoeazz

Casual Listener

742 Views

5 replies

0 likes

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  • 5 replies
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30 day free trial not working on iPhone

I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w spotify credentials or Facebook credentials) but t...

Newbie

I've been using the free iPhone app for a while but just started the 30 day free trial and it doesn't recognize that I've upgraded. Ive read threads here and tried some of the solutions (logging in w...

user-removed

Not applicable

1260 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Latest/recent iOS app updates are a disgrace

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they should be testing the app before putting out there? Sur...

Gig Goer

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they shou...

moonseal

Regular

6268 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes