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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44677 Views
  • 15 replies
  • 36 likes
  • 44677 Views
  • 15 replies
  • 36 likes

Do you iOS folks still have landscape?

Or was it only us folks over in the Android forum that got slapped on Tuesday? So much for trying to drive and use a phone dock with Spotify. Genius.

  • Gig Goer
  • Or was it only us folks over in the Android forum that got slapped on Tuesday?   So much for trying to drive and use a phone dock with Spotify.   Genius. 
  • notebene
  • Gig Goer
  • 689 Views
  • 4 replies
  • 0 likes
  • 689 Views
  • 4 replies
  • 0 likes

how to exit spotify version 0.5.0

I cannot figure out how to exit the spotify program when I am dome listening. Droid Incredible. Also, the app only plays one song at a time when listening to playlists...very annoying.

  • Newbie
  • I cannot figure out how to exit the spotify program when I am dome listening. Droid Incredible. Also, the app only plays one song at a time when listening to playlists...very annoying.
  • 1386 Views
  • 0 replies
  • 1 likes
  • 1386 Views
  • 0 replies
  • 1 likes

Solved!! iPad App will not play content I can play on my iMac?

Morning all I have the standard account and play music quite happily on my iMac (logging in with Facebook) I installed the iPad app this morning and tried to access music I'd been happily playing on my iMac (Joe Bonamassa, Driving towards daylight) T...

  • Casual Listener
  • Morning all    I have the standard account and play music quite happily on my iMac (logging in with Facebook)   I installed the iPad app this morning and tried to access music ...
  • FatBottomEnd
  • Casual Listener
  • 891 Views
  • 2 replies
  • 0 likes
  • 891 Views
  • 2 replies
  • 0 likes

Come on Spotify, finish this thing

I love Spotify. I love that the iPhone app is so fast and responsive, and I love that the library is so rich and full. But I hate how hard it is to actually listen to the music you want on the iPhone. I mean, it's really furstrating. It's like this s...

  • Casual Listener
  • I love Spotify. I love that the iPhone app is so fast and responsive, and I love that the library is so rich and full. But I hate how hard it is to actually listen to the music you want on the iPhone...
  • exiledone1
  • Gig Goer
  • 784 Views
  • 2 replies
  • 2 likes
  • 784 Views
  • 2 replies
  • 2 likes

Iphone Mobile Offline app

Hi, I have been having problems with my Spotify mobile iPhone app ever since i downloaded it. It's incredibly slow and wil lnot work with synced playlists. (I have a premium account). As far as I can see everything seems to be synced and should play ...

  • Newbie
  • Hi, I have been having problems with my Spotify mobile iPhone app ever since i downloaded it. It's incredibly slow and wil lnot work with synced playlists. (I have a premium account). As far as I...
  • David
  • Spotify Legend
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Please help me find the right Ipod

Please help me I want to transfer my playlist to an MP3 player to play off line ,I am a premium subscriber and as I understand it i can do this and just update once a month the same as my old Napster account. So could someone please confirm this........

  • Music Fan
  • Please help me I want to transfer my playlist to an MP3 player to play off line ,I am a premium subscriber and as I understand it i can do this and just update once a month the same as my old Na...
  • David
  • Spotify Legend
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Facebook login on app

When I try to log in with the iOS app, it shows to Facebook start up screen and then just shuts down. I have tried restarting the iPhone and redownloading the app but nothing works. I have the most recently updated versionAny help?Thanks

  • Newbie
  • When I try to log in with the iOS app, it shows to Facebook start up screen and then just shuts down. I have tried restarting the iPhone and redownloading the app but nothing works. I have the most r...
  • fenchurch
  • Newbie
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

iPad is not necessarily a mobile device

When will Spotify realize that more and more people use "mobile" devices like iPad and other tablets to connect to their stereo systems? I have an iPad dedicated to playing music on my stereo. It bugs me that I need a premium account for that because...

  • Newbie
  • When will Spotify realize that more and more people use "mobile" devices like iPad and other tablets to connect to their stereo systems?   I have an iPad dedicated to playing music on my ste...
  • licenced
  • Community Legend
  • 742 Views
  • 2 replies
  • 1 likes
  • 742 Views
  • 2 replies
  • 1 likes

Solved!! IPad

Hello, I have an unlimited account on Spotify. Is it possible to get Spotify on my IPad with this kind of account ? Thanks for answering, and in French if possible....;=)

  • Casual Listener
  • Hello,   I have an unlimited account on Spotify. Is it possible to get Spotify on my IPad with this kind of account ? Thanks for answering, and in French if possible....;=)
  • AlainDaumerie
  • Casual Listener
  • 655 Views
  • 2 replies
  • 0 likes
  • 655 Views
  • 2 replies
  • 0 likes

Music played on mobile reflected in top artists?

Is the music you listen to on your iPhone reflected in top artists and tracks? I feel like it is showing only the music that I listen to on my computer..

  • Casual Listener
  • Is the music you listen to on your iPhone reflected in top artists and tracks? I feel like it is showing only the music that I listen to on my computer..
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Solved!! I cant get my free 48 hours

I dowloaded the app and i cant get my 48 hours free trail. Need help

  • Casual Listener
  • I dowloaded the app and i cant get my 48 hours free trail. Need help
  • Håkky96
  • Casual Listener
  • 606 Views
  • 2 replies
  • 0 likes
  • 606 Views
  • 2 replies
  • 0 likes

How do I stop iTunes syncing with Spotify

I have so much stuff in my iTunes library that it will never fit on my iPhone or iPad. Therefore I do not want Spotify to sync my iTunes library to Spotify local files automatically. There are some tracks i would like to sync from iTunes to Spotify l...

  • Newbie
  • I have so much stuff in my iTunes library that it will never fit on my iPhone or iPad. Therefore I do not want Spotify to sync my iTunes library to Spotify local files automatically.   There...
  • 1422 Views
  • 0 replies
  • 3 likes
  • 1422 Views
  • 0 replies
  • 3 likes

Off Line Mode

Hi I am premium user and have been for a long time my query is this. You can download songs to play offline and you activate it in settings/offline mode and it tells you that you must go online with 30 days. This as worked fine but now the 30 days do...

  • Music Fan
  • Hi   I am  premium user and have been for a long time my query is this.   You can download songs to play offline and you activate it in settings/offline mode and it tells you t...
  • 618 Views
  • 0 replies
  • 0 likes
  • 618 Views
  • 0 replies
  • 0 likes

Spotify free

Hello, My name is John I`ve got the problem that i can`t use Spotify in the Free Version Can me help someone

  • Newbie
  • Hello, My name is John I`ve got the problem that i can`t use Spotify in the Free Version Can me help someone
  • tjb
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

premium on iphone

I got spotify premium but it does not work on my iphone. It says I have to get premium, wich I have on my computer. I also tryed to get it via Halebop but then it says that I cant run spotify on this abonnemang. I had spotify and paid 49 skr before a...

  • Casual Listener
  • I got spotify premium but it does not work on my iphone. It says I have to get premium, wich I have on my computer. I also tryed to get it via Halebop but then it says that I cant run spotify on this...
  • charlarsson
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Solved!! suddenly having iphone ap issues

I've been using the iphone ap for months now, with no issues until the past 2-3 days or so. Basically not wanting to work. I can access my playlists and music, but then the songs won't play. If it does work, once the song ends it will not play the ne...

  • Casual Listener
  • I've been using the iphone ap for months now, with no issues until the past 2-3 days or so. Basically not wanting to work. I can access my playlists and music, but then the songs won't play. If it do...
  • David
  • Spotify Legend
  • 3365 Views
  • 18 replies
  • 2 likes
  • 3365 Views
  • 18 replies
  • 2 likes

Spotify Play button appears as full player on Iphone

Hi, I'm unsure whether I'm posting this in the right forum, but I've installed the Spotify Play button in a website. I've installed the minimized version. When I view my website on the iphone, it shows the full version, so you can see all the tracks ...

  • Casual Listener
  • Hi, I'm unsure whether I'm posting this in the right forum, but I've installed the Spotify Play button in a website.  I've installed the minimized version.  When I view my website on the ip...
  • Modatone
  • Casual Listener
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Can I use iPad 2 spotify app with built in USB on car stereo

Hello, I just bought a new car stereo which has bluetooth as well as a built in USB port which allows me to connect my iPod or iPad and the keyword radio will play the music from the device through the car stereo headset. Apps such as pandora, Iheart...

  • Gig Goer
  • Hello, I just bought a new car stereo which has bluetooth as well as a built in USB port which allows me to connect my iPod or iPad and the keyword radio will play the music from the device through ...
  • 717 Views
  • 0 replies
  • 0 likes
  • 717 Views
  • 0 replies
  • 0 likes

Premium account, but I still have to sync locally

I have Spotify Premium, and it works fine on my laptop. But whenever I want to listen to songs from my iPhone playlists (songs which are definitely in the catalogue), they're all greyed out unless I've synced everything with my computer. I tried to s...

  • Newbie
  • I have Spotify Premium, and it works fine on my laptop. But whenever I want to listen to songs from my iPhone playlists (songs which are definitely in the catalogue), they're all greyed out unless I'...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes