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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32780 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96715 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294393 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124061 Views

19 replies

38 likes

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spotify premium mobile

Hi! I have a question regarding Premium service. If I'm gonna listen to spotify offline on my cellphone, my cellular company not gonna charge me for my internet usage? thank you)

Casual Listener

Hi! I have a question regarding Premium service. If I'm gonna listen to spotify offline on my cellphone, my cellular company not gonna charge me for my internet usage? thank you)

Yarynka

Casual Listener

509 Views

2 replies

0 likes

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am i able to play spotify music via iphone in car?

Hello there, This may seem like a very silly question however i am trialing the spotify premium account and have some playlists on offline mode on my iphone 3. I drive a Nissan Micra with the inbuilt satnav system and usb port. I have connected the i...

Newbie

Hello there,   This may seem like a very silly question however i am trialing the spotify premium account and have some playlists on offline mode on my iphone 3. I drive a Nissan Micra with ...

neo-x

Community Legend

4359 Views

1 replies

0 likes

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BLACK screen after hitting green Spotify icon . . . On newest iPad

DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie. Jammed big time all last night. Grabbed the iPad just a bit ago and prepared ...

Casual Listener

DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie.  Jammed big time all ...

tyteroper

Casual Listener

1569 Views

3 replies

0 likes

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unable to sync some tracks to offline playlist(all tracks btw) try again later?

I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync in extreme quality and it isn't working at all. any ...

Newbie

I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync i...

lordbaffo

Casual Listener

560 Views

1 replies

1 likes

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Where'd all my content go?

I have the premium version of Spotify. I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content. Even if I try logging out and logging back in and changing...

Casual Listener

I have the premium version of Spotify.  I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content.&n...

Ksromano

Casual Listener

425 Views

2 replies

0 likes

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Annoying bug when syncing songs from PC

I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live version from a different album. Is there anyway to corr...

Newbie

I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live vers...

236 Views

0 replies

0 likes

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Bug Report: iOS 5 incorrect interaction of locked play feature and Spotify application

When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched. To recreate: 1. Create a 5 minute playable file (MP3). 2. Create a playlist that contains ...

Regular

When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched.   To recreate: 1. Create a 5...

509 Views

0 replies

0 likes

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ipod touch wifi

Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly. Do you know where is the problem???? Thanks.

Newbie

Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly...

David

Spotify Legend

1372 Views

2 replies

0 likes

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Solved!! Help spotify is broken!

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my subscription and applied again and still downloaded...

Casual Listener

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my ...

Helen89

Casual Listener

3581 Views

5 replies

0 likes

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Solved!! Radio doesn't load on iOS 6

the thing never loads on RADIO. it just constantly spins. I had a friend try loading it on his iOS 5.1.1 device and it loaded right away. is this not supported yet for the beta version of iOS 6 ?

Visitor

the thing never loads on RADIO.  it just constantly spins.  I had a friend try loading it on his iOS 5.1.1 device and it loaded right away.  is this not supported yet for the beta vers...

ecr80

Gig Goer

9089 Views

29 replies

5 likes

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Group offline playlists like the Android app

A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring that from the Android app. Thanks!

Gig Goer

A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring ...

513 Views

0 replies

2 likes

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Searching on iPod Ap seems limited vs. the laptop ap. Limited results on iPod - why?

Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I wanted to play it through our airport express wirelessl...

Casual Listener

Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I want...

Praguelondon

Casual Listener

505 Views

2 replies

0 likes

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Iphone 4 APP freezes songs at 56 sec

Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restart the app. It happens with all songs! Anybody else with t...

Casual Listener

Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restar...

mikeimane

Music Fan

1603 Views

9 replies

0 likes

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Unable 2 download

Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this device, keeps saying stream on a desktop, can someone...

Visitor

Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this de...

492 Views

0 replies

0 likes

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iOS Radio Skipping with Unlimited Plan

I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?

Newbie

I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?

305 Views

0 replies

0 likes

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Computer sync

On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone in Extreme quality?

Newbie

On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone...

Jude

Spotify Legend

359 Views

1 replies

0 likes

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  • 1 replies
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Added songs from my computer library, won't sync to mobile

I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the playlist available offline, which I already had.

Newbie

I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the play...

343 Views

0 replies

0 likes

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iPhone app major issues

At first my iPhone stopped playing songs about 1 minute in. So I deleted and reinstalled the app. Now, Playlists don't download or sync. Music still stops playing as well. My Spotify iPhone app is unusuable and I pay for premium! I already deleted so...

Music Fan

At first my iPhone stopped playing songs about 1 minute in.  So I deleted and reinstalled the app.  Now, Playlists don't download or sync. Music still stops playing as well.  My ...

mikeimane

Music Fan

3309 Views

17 replies

0 likes

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Spotify on iphone 4 keeps crashing!!

I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people. Please spotify sort this out or I will have to cancel my subscription

Newbie

I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people.  Please spotify sort thi...

ianoconnor1217

Casual Listener

509 Views

1 replies

1 likes

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#name subscribed to your playlist - SPAM

I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notification and inside the Spotify app, everthing is turned ...

Casual Listener

I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notificati...

westredd

Regular

651 Views

4 replies

0 likes

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