Spotify Crashes on iPod Touch When Playing Local Files

[Nyx]

I have a single playlist that's only local files. I've been listening to it obsessively on my iPod through Spoitify up until a few days ago. It played fine.

Today, when I went to play it again in my car, it played for a second then crashed the app. I figured it was a fluke and tried again, same result. I rebooted the iPod, thinking it's been a while since I did that, and tried again. Same result.

I tried another playlist that is 99% content through Spotify and it played fine, no crash. So, when I got home, I deleted the Spotify app and reinstalled it, downloading all the same playlists again including the problem one. When I tried to play the problem list again, it crashed the app once more. Just to make sure, I tried playing the playlist on my computer through Spotify. It plays fine.

Anyone else having this problem? Is it fixable? Am I inadvertantly banned from my two favorite albums while on the go unless I use iTunes icky interface until further notice?

[David]

Hello,

What version of iOS and what version Spotify are you running on your iPod Touch?

[Nyx]

David! Fancy meetin' you here! LOL

For my iPod Touch, I've got version 5.1.1 and the Spotify app version  is 0.5.2.378.g2c5b1077....though below that it has a grayed out string of numbers that read 0.8.2.1363.g47019313

I'm not sure which of those two is the version number for Spotify. However, I'm assuming I have the latest version since I deleted and reinstalled the app when I started having problems.

Also, it might be interesting to note that I just tested it again, and songs from the same list that I have on another playlist are playing fine. It seems to be only when I play from the specific list that has just those songs. But, that was just based on a single test. Not exactly concrete science, there LoL

[Nyx]

Just kinda bumping this up and seeing if anyone's found any answers about this. I've recently tried deleting the playlist and creating a whole new one. It still won't play on the iPod as long as the songs are part of the playlist that's JUST those local file albums. The songs will play when mixed in the other playlists, but not just those albums.

[David]

Hey,

We released a update to the Spotify application the other day - Should be 0.5.3 now.

So, when playing a playlist filled with Local files, it doesn't seem to work, but a mix of local and ones from Spotify seem to work just fine?

[Nyx]

I did update the app.

And yes, exactly. When it's the playlist filled with those local files, it plays a few seconds then crashes the app. But when the playlist is mixed with those same files and ones from Spotify, the local ones play fine. No crash.

[David]

Hmm. Very weird. You could try closing down all the other apps on your iPhone and trying to only just use Spotify.

[Nyx]

Yeah, it's very weird >.<

I tried your suggestion and it still crashed. My next step seems to be to take it in to an Apple support person and see if it's hardware related somehow. That just doesn't seem to be it, though, since the songs are playing in other playlists and nothing else is givin me problems.

[Nyx]

I did some experimenting tonight and this is just getting weirder and more frustrating.

Since my last post, I've tried...

...adding a non-local song to the list; still crashed.

...deleting the list entirely, adding a non-local song to a new list and the albums; still crashed.

...deleting the entire app again and JUST syncing the problem playlist; still crashed.

...with just the problem playlist sync'd, playing from the Local Files "playlist"; still crashed.

...deleting the entire app, syncing another local album I have that I KNOW isn't in the Spotify catalogue; did NOT crash.

...deleting the entire app a fourth time, syncing the mixed-with-Spotify-stuff playlist and trying to start playing with one of the tracks in that; still crashed. (I also followed this one up with both specifically starting with a non-local song and just hitting shuffle, no crash when I did that. A second starting with shuffle attempt pulled one of the local songs in question and it played fine, but an attempt to start with that song specifically made the app crash again.)

So, the tech in me was thinking that a song that is part of the local-only playlist but NOT part of the mixed-with-Spotify-stuff playlist is corrupt. However, the last thing I tried debunks that theory like a bad makeup job on a Bigfoot sighting hoax. I specifically did not sync the problem playlist to test that.

Is ANYONE else having a problem like this? Has ANYONE solved a problem like this? I'm at the point where if I have to use the default Music app on the iPod for my favorite tracks anyway, there's no point in having a Spotify subscription.

David, I know you've been trying to help so far, but "Very weird" is a rather unhelpful understatement at this point.

[David]

This certainly seems to have pinpointed what is going on here. I've sent this over to our second line team to take a little look at.

[Nyx]

Hey, David. I was wondering if you've heard anything from your second line team about this problem? Just looking for an update.

[Strawhenge]

Just found this thread. Is there any update? I'm having the same issue. It isn't with ALL local files, though; just a select few. 

[Nyx]

Hey, Strawhenge.

I'm STILL waiting to hear back from David on any update. I feel like a broken record, and I'm glad there's someone else out there with the problem. Not glad that you have the problem, just glad that there are more than just me so MAYBE I'll be heard and get an answer.

Not that I'm irritated or anything... 😛