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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38545 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1364 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299585 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126281 Views

19 replies

38 likes

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Mobile Offline Mode

I just signed up for Spotify and have a question about offline mode on my iphone. If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even though I have internet connection? Or does it only play ...

Newbie

I just signed up for Spotify and have a question about offline mode on my iphone.  If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even...

406 Views

0 replies

0 likes

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Playing Spotify music in my car

I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anything. It says no music data is found. Why is this/ c...

Casual Listener

I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anyth...

bchworth

Casual Listener

2935 Views

1 replies

0 likes

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Solved!! [UPDATE] Spotify 0.5.6 for iPhone

Hey guys! The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were present in the previous versions. Any issues, just pop us a message below...

Spotify Legend

Hey guys!    The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were prese...

jvicinanza

Music Fan

3841 Views

18 replies

0 likes

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cant play offline content without internet connection.

I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with facebook" upon app startup.I feel like offline conte...

Casual Listener

I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with f...

__mf__

Casual Listener

3176 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Spotify on my iPhone doesn't recognise me as premium user

I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user to listen to radio. I can't see anything in Settin...

Newbie

I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user...

364 Views

0 replies

0 likes

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iphone 5 - missing playlists in premium

I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts?

Newbie

I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts? 

294 Views

0 replies

0 likes

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Spotify Premium stops playing after 55 sec since upgrade

?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!

Newbie

?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!

ken_rooney

Casual Listener

699 Views

3 replies

0 likes

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My songs either don't play or stop playing around 1:30-2:00

For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to be paying for something I can't use.

Newbie

For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to ...

315 Views

0 replies

0 likes

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Connecting to a car iPod cable

Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphone 3GS, this will not recognise spotify tracks, it j...

Newbie

Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphon...

566 Views

0 replies

0 likes

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Not logged in.

I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spotify, only to realize that I'm logged out and can't ...

Casual Listener

I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spot...

282 Views

0 replies

0 likes

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Premium account not working on iphone

Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reinstalling etc

Newbie

Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, r...

Manuel007

Casual Listener

1958 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

off-line playlist download goes extremely slow

I'm subscribed to Premium. I've got a new iPhone and am trying to download some 400 songs from my favorite off-line play list, but it's taking ages: about 10 minutes per song. This used to be very much faster. I've tried on several different wi-fi's ...

Newbie

I'm subscribed to Premium. I've got a new iPhone and am trying to download some 400 songs from my favorite off-line play list, but it's taking ages: about 10 minutes per song. This used to be very mu...

413 Views

0 replies

0 likes

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Error that playback is paused because spotify being used elsewhere

Help! Anything I can do to fix this? I usually keep spotify on in the background all the time on my home pc. Then I listen on my phone when I go out. Never had a problem before. Now I'm getting this error message on my phone that playback has been pa...

Newbie

Help!  Anything I can do to fix this?  I usually keep spotify on in the background all the time on my home pc.  Then I listen on my phone when I go out.  Never had a problem befor...

443 Views

0 replies

0 likes

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Premium account not recognize my iPhone

Please help. Just paid for the premium account. iPhone is still not recognizing it.

Casual Listener

Please help. Just paid for the premium account. iPhone is still not recognizing it.

Aptima30

Casual Listener

909 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify premium

I just bought spotify premium 3 months and succesfully entered the reedem code on the website but when i logg in on my iphone it still says that i need to get spotify premium even tough i paid for it!

Newbie

I just bought spotify premium 3 months and succesfully entered the reedem code on the website but when i logg in on my iphone it still says that i need to get spotify premium even tough i paid for it!

user-removed

Not applicable

565 Views

1 replies

0 likes

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  • 1 replies
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spotify premium

someone please help, I got spotify premium yesterday, and it works fine on my computer but it won't work at all on my other devices (phone,iPad). When I try to play a song it says I have to have spotify premium, but I do! so I don't know what the pro...

Newbie

someone please help, I got spotify premium yesterday, and it works fine on my computer but it won't work at all on my other devices (phone,iPad). When I try to play a song it says I have to have spot...

user-removed

Not applicable

318 Views

1 replies

0 likes

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  • 1 replies
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My premium Account is not activated

My account leifhugo can't be used at mobile even it shows premium

Casual Listener

My account leifhugo can't be used at mobile even it shows premium

Leifhugo

Casual Listener

423 Views

2 replies

0 likes

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  • 2 replies
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spotify premium

i just bought spotify premium and i got an recipt , but it dosn´t work on my iphone ? so what should i do ?

Casual Listener

i just bought spotify premium and i got an recipt , but it dosn´t work on my iphone ? so what should i do ?

user-removed

Not applicable

294 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

i phone 4 premium account help me

I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reinstalling etct spotify dont work on my i phone.

Newbie

I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reins...

user-removed

Not applicable

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes