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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32781 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96715 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425694 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294395 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm subscribed to Premium. I've got a new iPhone and am trying to download some 400 songs from my favorite off-line play list, but it's taking ages: about 10 minutes per song. This used to be very much faster. I've tried on several different wi-fi's ...
I'm subscribed to Premium. I've got a new iPhone and am trying to download some 400 songs from my favorite off-line play list, but it's taking ages: about 10 minutes per song. This used to be very mu...
398 Views
0 replies
0 likes
Help! Anything I can do to fix this? I usually keep spotify on in the background all the time on my home pc. Then I listen on my phone when I go out. Never had a problem before. Now I'm getting this error message on my phone that playback has been pa...
Help! Anything I can do to fix this? I usually keep spotify on in the background all the time on my home pc. Then I listen on my phone when I go out. Never had a problem befor...
434 Views
0 replies
0 likes
Thank god I haven't paid anything yet, but it's very disappointing.
Thank god I haven't paid anything yet, but it's very disappointing.
Not applicable
413 Views
1 replies
0 likes
Please help. Just paid for the premium account. iPhone is still not recognizing it.
Please help. Just paid for the premium account. iPhone is still not recognizing it.
Casual Listener
866 Views
5 replies
0 likes
I just bought spotify premium 3 months and succesfully entered the reedem code on the website but when i logg in on my iphone it still says that i need to get spotify premium even tough i paid for it!
I just bought spotify premium 3 months and succesfully entered the reedem code on the website but when i logg in on my iphone it still says that i need to get spotify premium even tough i paid for it!
Not applicable
531 Views
1 replies
0 likes
someone please help, I got spotify premium yesterday, and it works fine on my computer but it won't work at all on my other devices (phone,iPad). When I try to play a song it says I have to have spotify premium, but I do! so I don't know what the pro...
someone please help, I got spotify premium yesterday, and it works fine on my computer but it won't work at all on my other devices (phone,iPad). When I try to play a song it says I have to have spot...
Not applicable
301 Views
1 replies
0 likes
My account leifhugo can't be used at mobile even it shows premium
My account leifhugo can't be used at mobile even it shows premium
Casual Listener
409 Views
2 replies
0 likes
i just bought spotify premium and i got an recipt , but it dosn´t work on my iphone ? so what should i do ?
i just bought spotify premium and i got an recipt , but it dosn´t work on my iphone ? so what should i do ?
Not applicable
276 Views
1 replies
0 likes
I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reinstalling etct spotify dont work on my i phone.
I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reins...
Not applicable
337 Views
2 replies
0 likes
I purchased the premium upgrade and it will NOT work on my phone at all. I have tried logging in and out several times to get it to reset but all of my playlists are still grayed out and it keeps saying I can only listen to the radio. Any ideas?
I purchased the premium upgrade and it will NOT work on my phone at all. I have tried logging in and out several times to get it to reset but all of my playlists are still grayed out and it keeps say...
273 Views
0 replies
0 likes
Help, I have premium and one of my payments didn't go through. I since rectified the payment with new card info but now premium won't work on my mobile. It loads my playlists but won't play them. I have tried deleting and installing the app, logging ...
Help, I have premium and one of my payments didn't go through. I since rectified the payment with new card info but now premium won't work on my mobile. It loads my playlists but won't play them. I h...
Newbie
382 Views
1 replies
0 likes
My desktop playlists are working fine, although a few times I had the 'failed to sync' message. Playlists were not syncing on my iphone 5 with latest software. So i deleted the app and reinstalled, and now NO playlists exist! I've tried restarting, g...
My desktop playlists are working fine, although a few times I had the 'failed to sync' message. Playlists were not syncing on my iphone 5 with latest software. So i deleted the app and reinstalled, a...
Casual Listener
1554 Views
5 replies
0 likes
Using latest version of premium app, search does not function. Either nothing happens, or receive message that 'This search failed, please try again later'. Happens with all searches, including very straightforward searches (like 'Bruch' or 'Handel'
Using latest version of premium app, search does not function. Either nothing happens, or receive message that 'This search failed, please try again later'. Happens with all searches, including...
Regular
822 Views
1 replies
0 likes
App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.
App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.
231 Views
0 replies
0 likes
Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?
Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?
Not applicable
285 Views
1 replies
0 likes
Hi, I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only covers about 2/3 of the screen. The rest of the screen is inste...
Hi, I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only c...
406 Views
0 replies
0 likes
Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it. I tried logging in through facebook AND through the numeric user number. I even uninstalled the app and re-installed still not working. I just ca...
Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it. I tried logging in through facebook AND through the numeric user ...
Newbie
2058 Views
5 replies
0 likes
I can't access premium services but have premium account. Very frustrating. Could this be OS6 related??
I can't access premium services but have premium account. Very frustrating. Could this be OS6 related??
Casual Listener
504 Views
3 replies
0 likes
Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this message board before posting. please help. very fru...
Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this ...
Newbie
383 Views
1 replies
0 likes
