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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32772 Views

40 replies

9 likes

  • 32772 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96699 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294384 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124059 Views

19 replies

38 likes

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search option after update ios6?

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?

Casual Listener

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?  

David

Spotify Legend

584 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify iOS Problems

There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...

Casual Listener

There are 2 things I've noticed with the current version of Spotify on the iOS.   One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...

David

Spotify Legend

824 Views

3 replies

2 likes

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  • 3 replies
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My spotify premium is not activating

I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase premium to stream music, but I have already done so

Casual Listener

I purchased spotify premium and I still am getting adds.  Also when I click to upgrade it says that I have Premium.  Finally the app on my iPhone 4 is also telling me I need to purchase pre...

Kingbob_5000

Newbie

994 Views

5 replies

0 likes

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  • 5 replies
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Unable to Sync Music to Offline Playlist?

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" playlist, all the small arrows pointing down under th...

Newbie

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" pl...

501 Views

0 replies

0 likes

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Local files not syncing at all,all other songs take forever.(Not appearing under devices either...)

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still not appearing under devices. Uninstalled and reins...

Casual Listener

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still...

barry666

Music Fan

489 Views

1 replies

0 likes

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Superuser Contribution Premium won't work on my iPhone

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without spotify for weeks now, please help!

Newbie

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without...

Rorey

Spotify

25039 Views

59 replies

4 likes

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  • 59 replies
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Local Files Won't Sync With iPhone 4s, Can't Sync Over Wifi

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from syncing (I have not been formally told this, but at...

Newbie

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from ...

1067 Views

0 replies

0 likes

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Radio on iPod iiOS6?

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

Newbie

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

268 Views

0 replies

0 likes

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Music won't play on my iPad

I am a premium member, and music won't play on my iPad....   Any help?

Visitor

I am a premium member, and music won't play on my iPad....   Any help?

David

Spotify Legend

1680 Views

1 replies

0 likes

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  • 1 replies
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Mobile Offline Mode

I just signed up for Spotify and have a question about offline mode on my iphone. If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even though I have internet connection? Or does it only play ...

Newbie

I just signed up for Spotify and have a question about offline mode on my iphone.  If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even...

394 Views

0 replies

0 likes

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Playing Spotify music in my car

I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anything. It says no music data is found. Why is this/ c...

Casual Listener

I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anyth...

bchworth

Casual Listener

2905 Views

1 replies

0 likes

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Solved!! [UPDATE] Spotify 0.5.6 for iPhone

Hey guys! The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were present in the previous versions. Any issues, just pop us a message below...

Spotify Legend

Hey guys!    The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were prese...

jvicinanza

Music Fan

3713 Views

18 replies

0 likes

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cant play offline content without internet connection.

I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with facebook" upon app startup.I feel like offline conte...

Casual Listener

I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with f...

__mf__

Casual Listener

3130 Views

7 replies

4 likes

  • 3130 Views
  • 7 replies
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Spotify on my iPhone doesn't recognise me as premium user

I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user to listen to radio. I can't see anything in Settin...

Newbie

I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user...

359 Views

0 replies

0 likes

  • 359 Views
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iphone 5 - missing playlists in premium

I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts?

Newbie

I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts? 

289 Views

0 replies

0 likes

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Spotify Premium stops playing after 55 sec since upgrade

?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!

Newbie

?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!

ken_rooney

Casual Listener

671 Views

3 replies

0 likes

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My songs either don't play or stop playing around 1:30-2:00

For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to be paying for something I can't use.

Newbie

For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to ...

308 Views

0 replies

0 likes

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Connecting to a car iPod cable

Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphone 3GS, this will not recognise spotify tracks, it j...

Newbie

Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphon...

555 Views

0 replies

0 likes

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Not logged in.

I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spotify, only to realize that I'm logged out and can't ...

Casual Listener

I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spot...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Premium account not working on iphone

Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reinstalling etc

Newbie

Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, r...

Manuel007

Casual Listener

1896 Views

10 replies

2 likes

  • 1896 Views
  • 10 replies
  • 2 likes