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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38560 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103918 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1364 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299599 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126285 Views

19 replies

38 likes

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Spotify is great, iOS app needs help

While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...

Casual Listener

While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names.  - Can't rearrange playlists.  - Can't arr...

TheNinjaNaren

Newbie

807 Views

4 replies

2 likes

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Premium Frustration

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...

Regular

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...

365 Views

0 replies

0 likes

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Solved!! Stops playing at 1.30

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...

Casual Listener

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...

urkelme

Casual Listener

1015 Views

4 replies

0 likes

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  • 4 replies
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iphone

Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...

Casual Listener

Hi there,   I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...

69848 Views

0 replies

0 likes

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Premium Account doesn't work on my IPad

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

Visitor

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

434 Views

0 replies

0 likes

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Refund

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...

Newbie

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...

meahtenoha

Spotify

551 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone app cuts out

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

Newbie

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

sweetmomba

Newbie

7297 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Logged off as soon as iphone has no network

Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...

Music Fan

Iphone 4S running IOS6 (yeah, that £$^%£6$)   Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...

402 Views

0 replies

0 likes

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iphone wont show premium

hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

Newbie

hi,   i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

user-removed

Not applicable

448 Views

2 replies

0 likes

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  • 2 replies
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Iphone as purely offline device (Rhapsody)

I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the ability to temporarily download them to my mp3 player. Is it possible ...

Newbie

I currently use Rhapsody to transfer tracks to my mp3 player.  These are tracks I have not purchased and are not local.  I must update the license on them every so often.  I have the a...

356 Views

0 replies

0 likes

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iPhone app keeps freezing/crashing

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept crashing and I thought it was stupid. So anyway, I've p...

Newbie

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept cras...

685 Views

0 replies

2 likes

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search option after update ios6?

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?

Casual Listener

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?  

David

Spotify Legend

614 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify iOS Problems

There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...

Casual Listener

There are 2 things I've noticed with the current version of Spotify on the iOS.   One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...

David

Spotify Legend

847 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

My spotify premium is not activating

I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase premium to stream music, but I have already done so

Casual Listener

I purchased spotify premium and I still am getting adds.  Also when I click to upgrade it says that I have Premium.  Finally the app on my iPhone 4 is also telling me I need to purchase pre...

Kingbob_5000

Newbie

1055 Views

5 replies

0 likes

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  • 5 replies
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Unable to Sync Music to Offline Playlist?

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" playlist, all the small arrows pointing down under th...

Newbie

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" pl...

522 Views

0 replies

0 likes

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Local files not syncing at all,all other songs take forever.(Not appearing under devices either...)

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still not appearing under devices. Uninstalled and reins...

Casual Listener

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still...

barry666

Music Fan

504 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Premium won't work on my iPhone

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without spotify for weeks now, please help!

Newbie

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without...

Rorey

Spotify

25492 Views

59 replies

4 likes

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  • 59 replies
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Local Files Won't Sync With iPhone 4s, Can't Sync Over Wifi

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from syncing (I have not been formally told this, but at...

Newbie

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from ...

1070 Views

0 replies

0 likes

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Radio on iPod iiOS6?

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

Newbie

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

277 Views

0 replies

0 likes

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Music won't play on my iPad

I am a premium member, and music won't play on my iPad....   Any help?

Visitor

I am a premium member, and music won't play on my iPad....   Any help?

David

Spotify Legend

1690 Views

1 replies

0 likes

  • 1690 Views
  • 1 replies
  • 0 likes