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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138880 Views

503 replies

108 likes

  • 138880 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97800 Views

19 replies

38 likes

  • 97800 Views
  • 19 replies
  • 38 likes

Not working

Spotify has been charging my credit card as a premium user and it says I am not upgraded

Newbie

Spotify has been charging my credit card as a premium user and it says I am not upgraded

David

Spotify Legend

253 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How Spotify mobile is ruining the promise of a great music service

I have to say I really love the Spotify computer app. I can't praise it enough, and I recommend it to all my friends. As an iPod user I was thrilled to be able to take my music everywhere (the main reason I payed 120€ for a one-year subscription). Bu...

Newbie

I have to say I really love the Spotify computer app. I can't praise it enough, and I recommend it to all my friends. As an iPod user I was thrilled to be able to take my music everywhere (the main r...

219 Views

0 replies

1 likes

  • 219 Views
  • 0 replies
  • 1 likes

no premium on iPhone, now no premium at all!!??!!

Please help, I'v send several messages to this forum and none of the answers helped me out. Now the worst happened: while I'm paying for a premium account, I have no premium at all!! Playlists are gone as well. I send a message to the oficial help pa...

Visitor

Please help,   I'v send several messages to this forum and none of the answers helped me out. Now the worst happened: while I'm paying for a premium account, I have no premium at all!! P...

148 Views

0 replies

0 likes

  • 148 Views
  • 0 replies
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Solved!! What is the best audio quality for IPad/IPhone

Wanted to check what is the best audio quality available for Spotify when used with IPad/IPhone... Checking Spotify it states the below: Mobile: A higher quality q5 is offered, along with a “low bandwidth” option of q3. You can choose separate qualit...

Casual Listener

Wanted to check what is the best audio quality available for Spotify when used with IPad/IPhone...   Checking Spotify it states the below: Mobile: A higher quality q5 is offered, alon...

mintymiller

Casual Listener

12310 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify IOS app does it use P2P

I listen to all my playlists offline - syncedBut Spotify is not in offline mode so not downloading anythingMy upload stats on iPhone have dramatically gone up (200mb in last 2 days) no way to tell what app but can I check that the iOS app does not ac...

Regular

I listen to all my playlists offline - synced But Spotify is not in offline mode so not downloading anything My upload stats on iPhone have dramatically gone up (200mb in last 2 days) no way to...

Buckster

Regular

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

Iphone 4S Pause bugg!

Hello, Whenever i play spotify docked it keeps pausing randomly. Is there any way to fix this? tried to reinstall the app and every other tips that the other forums are saying. Please help!

Newbie

Hello, Whenever i play spotify docked it keeps pausing randomly. Is there any way to fix this? tried to reinstall the app and every other tips that the other forums are saying. Please help!

Usedcarzz

Casual Listener

429 Views

3 replies

2 likes

  • 429 Views
  • 3 replies
  • 2 likes

Solved!! Experiencing distortion on most tracks

I've noticed considerable distortion in the last few ios app updates. Even at extreme quality, the sound is terrible on most songs when played through the dock connector. Back in July, the sound quality was fantastic. It sounds like the output volume...

Casual Listener

I've noticed considerable distortion in the last few ios app updates. Even at extreme quality, the sound is terrible on most songs when played through the dock connector. Back in July, the sound qual...

David

Spotify Legend

1092 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Just to clarify... iPhone app not free to listen to specific songs

From what I can tell I have to pay the subscription to stream songs on my iPhone Spotify even though I can stream all I want for free on the PC software... is that correct? Nancy

Regular

From what I can tell I have to pay the subscription to stream songs on my iPhone Spotify even though I can stream all I want for free on the PC software... is that correct?   Nancy

nanrector

Regular

1122 Views

2 replies

0 likes

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  • 2 replies
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I can't play music offline on the IPod Touch with a Premium account

Hi I am not sure what changed in the system, but I used to be able to play the music on my iPod Touch offline. Ever since that login screen appeared in the app, it has failed to let me into the account when offline because I get an error message abou...

Newbie

Hi   I am not sure what changed in the system, but I used to be able to play the music on my iPod Touch offline. Ever since that login screen appeared in the app, it has failed to let me i...

lisailor

Regular

655 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Freezing tracks on iPad

Hi,I'm using the iPad 3rd gen to send to my linn majik dsm.Up until the last update it was ok. Now when I try and listen, tracks will freeze. Could be at 10 seconds or 1.30 seconds. It's odd and very annoying! I've reinstalled the app and rebooted al...

Newbie

Hi, I'm using the iPad 3rd gen to send to my linn majik dsm. Up until the last update it was ok. Now when I try and listen, tracks will freeze. Could be at 10 seconds or 1.30 seconds. It's odd an...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
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no ''avaliable offline'' button for playlists (Iphone 4s)

Hi, i've got a big problem with yhe spotify mobile client! as all of you know you can by one click make your local files avaliable offline on your iphone, even if you don't have a premium account. my problem is that this button won't show anymore! So...

playlistlist playlistfail

Casual Listener

Hi, i've got a big problem with yhe spotify mobile client! as all of you know you can by one click make your local files avaliable offline on your iphone, even if you don't have a premium account. ...

neva96

Casual Listener

434 Views

1 replies

0 likes

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  • 1 replies
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Bug-report: alarm not working with new version

When setting an alarm to turn off the music it just causes a slight pause then the music come back on. iOS 4 app works fine with this feature. Guessing this has something to do with the iPad not having a clock app

Visitor

When setting an alarm to turn off the music it just causes a slight pause then the music come back on. iOS 4 app works fine with this feature. Guessing this has something to do with the iPad not havi...

Timnlea

Newbie

2830 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Ios

I am signed up for Spotify premium. It works great on my laptop, but not at all on my IPhone. It continues to tell me "only premium users can stream" or something like that. I've tried logging out, reinstalling the app and still have no luck. I'm ver...

Visitor

I am signed up for Spotify premium.  It works great on my laptop, but not at all on my IPhone.  It continues to tell me "only premium users can stream" or something like that.  I've tr...

David

Spotify Legend

233 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone doesn't play any music

Hey, i have a big problem with the mobile Version of Spotify. ive an iPhone 3gs and Spotify Premium. I can see all my playlists and also download them, but its not possible to hear any music. Neither the downloaded or the streams. The play button is ...

Casual Listener

Hey,   i have a big problem with the mobile Version of Spotify. ive an iPhone 3gs and Spotify Premium. I can see all my playlists and also download them, but its not possible to hear any mus...

Neptune

Newbie

490 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Friends Search Bar

Hey Spotify Community, First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it. I noticed a minor error while using the mobile app related to the friend search. The error happens after the followin...

Casual Listener

Hey Spotify Community,   First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it.    I noticed a minor error while using th...

JessLampe

Casual Listener

314 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPad app not streaming to Facebook

I have all the correct settings, however Spotify is not posting to my time line when I use the iPad app. It works fine when I use the desktop app for Windows 7. Is this a bug in the app? I have tried reinstalling, and logging in and out with no avail...

Casual Listener

I have all the correct settings, however Spotify is not posting to my time line when I use the iPad app. It works fine when I use the desktop app for Windows 7. Is this a bug in the app? I have tried...

JimmyBoy007

Casual Listener

283 Views

2 replies

0 likes

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  • 2 replies
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Ipod tocuh

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

Newbie

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

David

Spotify Legend

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

The pause bug is back

That annoying bug is back where music pauses on the lock screen or when you close out the app it JUST started happening to me.

Gig Goer

That annoying bug is back where music pauses on the lock screen or when you close out the app it JUST started happening to me.

David

Spotify Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Offline Sound Quality

Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the preferences?

Music Fan

Thinking about moving up to premium service but I have a question about offline mode. Will the sound quality for my offline playlist be the highest quality automatically or can I set it in the prefer...

David

Spotify Legend

6838 Views

23 replies

0 likes

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  • 23 replies
  • 0 likes

spotify iphone problem

my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. its rather frustrating since i pay ten bucks a month...

Newbie

my app has worked great for three months and now it plays one song and when i skip the track it pauses thesong and doesnt play it. ive deleted and reinstalled it a few times and still same problem. ...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes