Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243343 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127022 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452676 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308257 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it to someone. This is not acceptable. On the desktop app,...
I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it...
Newbie
5001 Views
9 replies
1 likes
I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG
I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG
Not applicable
692 Views
3 replies
0 likes
It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...
It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays i...
Regular
2388 Views
3 replies
0 likes
Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...
Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for seve...
Roadie
3945 Views
5 replies
0 likes
When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?
When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?
Spotify Legend
609 Views
1 replies
0 likes
I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...
I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...
Spotify Legend
1075 Views
1 replies
0 likes
I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?
I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?
Spotify Legend
539 Views
1 replies
0 likes
I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot
I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot
Not applicable
528 Views
2 replies
0 likes
I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2
I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2
Community Legend
405 Views
1 replies
0 likes
I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.
I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.
Community Legend
755 Views
2 replies
0 likes
Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... Would highly apriciate a good and straightfowrward solutio...
Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... ...
470 Views
0 replies
0 likes
Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited? I know you consider the iPad a mobile device but many people now like me use one as their main home computer (for ...
Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited? I know you consider the iPad a mobile device but many p...
Community Legend
2997 Views
15 replies
2 likes
Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. Thanks.Rob G.
Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. ...
529 Views
0 replies
0 likes
So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you. * First of all, try restarting your phone. Recently, we have seen this to b...
So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you. * First...
Spotify Legend
20848 Views
29 replies
3 likes
I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90% of the time I get a message saying something along the line...
I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90%...
Community Legend
853 Views
1 replies
0 likes
Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are both cheaper per month than the premium subscription...
Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are b...
Community Legend
556 Views
1 replies
0 likes
Hi guys, I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed that I could not listen to music while in the car, except for...
Hi guys, I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed...
Community Legend
587 Views
1 replies
0 likes
When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading to 0 seconds the data usage stops. With 4 sec crossf...
When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading t...
1484 Views
0 replies
0 likes
Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in some cases turn my iPod off then on! Sort it out o...
Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in...
Community Legend
701 Views
1 replies
0 likes
It just takes every song in each playlist and puts them in a completly random order. What makes it worse is you cant sort them in any way that I have been able to figure out. at least add a sort alphabeticly and by date added option please! Makes fin...
It just takes every song in each playlist and puts them in a completly random order. What makes it worse is you cant sort them in any way that I have been able to figure out. at least add...
Music Fan
733 Views
2 replies
1 likes
