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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32757 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96689 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294377 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124058 Views

19 replies

38 likes

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Spotify Premium desktop library not on ipad

Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop and its all good, so why can't i do it on the ipad ver...

Newbie

Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop a...

Jude

Spotify Legend

1117 Views

1 replies

0 likes

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offline play on ipod touch while offline

How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you

Newbie

How can I play my  offline tracks while offline? I can't login cause I'm offline..   hmmm what am I missing? Have a premium account.   thank you

drainster

Casual Listener

3481 Views

6 replies

2 likes

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Spotify Unable to Play Audio iOS 6, iPhone 5

I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running on Verizon's LTE network. iPhone's have been reset multiple times and...

Casual Listener

I have reproduced this issue on 2 iPhone 5's.   Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection.  Running o...

Pbit

Newbie

1702 Views

3 replies

1 likes

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Solved!! Updated to iOS 6.0 and Spotify stops working

I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone 4 and reinstall it and it would work just fine. This time when...

Casual Listener

I couldn't get the search function or the radio to work.  I have the premium subscription and have an extensive playlist on my account.  In the past I would just delete the app on my iPhone...

SpotifyAl

Casual Listener

529 Views

1 replies

0 likes

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Spotify Searches fail, playlists load only a few random songs, etc.

I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist, their songs show up in the playlists, and most sea...

Newbie

I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist,...

306 Views

0 replies

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Is it possible to get the latest added tracks at the top?

Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added", so it sorts them by the date their added. And on t...

Visitor

Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added",...

308 Views

0 replies

2 likes

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Phone loses 3g and wont pick it back up.

Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotify suck up or mess with the phones connections? Seem...

Newbie

Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotif...

457 Views

0 replies

0 likes

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losing downloaded playlists

I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening

Casual Listener

I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening

wmarkowsky

Casual Listener

549 Views

2 replies

0 likes

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Music is just not playing on iPhone 4s - Premium

Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried to delete and download the app again, but nothing changes. It's rather a...

Newbie

  Hello,   I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried t...

520 Views

0 replies

0 likes

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Spotify is great, iOS app needs help

While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...

Casual Listener

While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names.  - Can't rearrange playlists.  - Can't arr...

TheNinjaNaren

Newbie

774 Views

4 replies

2 likes

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Premium Frustration

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...

Regular

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...

356 Views

0 replies

0 likes

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Solved!! Stops playing at 1.30

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...

Casual Listener

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...

urkelme

Casual Listener

986 Views

4 replies

0 likes

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iphone

Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...

Casual Listener

Hi there,   I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...

68762 Views

0 replies

0 likes

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Premium Account doesn't work on my IPad

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

Visitor

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

428 Views

0 replies

0 likes

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Refund

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...

Newbie

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...

meahtenoha

Spotify

533 Views

1 replies

0 likes

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Iphone app cuts out

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

Newbie

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

sweetmomba

Newbie

7257 Views

8 replies

1 likes

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Logged off as soon as iphone has no network

Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...

Music Fan

Iphone 4S running IOS6 (yeah, that £$^%£6$)   Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...

389 Views

0 replies

0 likes

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iphone wont show premium

hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

Newbie

hi,   i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

user-removed

Not applicable

439 Views

2 replies

0 likes

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Iphone as purely offline device (Rhapsody)

I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the ability to temporarily download them to my mp3 player. Is it possible ...

Newbie

I currently use Rhapsody to transfer tracks to my mp3 player.  These are tracks I have not purchased and are not local.  I must update the license on them every so often.  I have the a...

349 Views

0 replies

0 likes

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iPhone app keeps freezing/crashing

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept crashing and I thought it was stupid. So anyway, I've p...

Newbie

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept cras...

673 Views

0 replies

2 likes

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