My premium account isn't activated

Xero13 · 2012-10-20

I switched to a premium account around moo. Today and my iPhone app still shows me as not having premium but on the Spotify website it shows me as premium.

I have already uninstalled and reinstalled the app, restarted my phone, and logged out and back in.

My iPhone is a 4S running iOS 5.1.1 and isn't jail broken. My case # is 00332839

neo-x · 2012-10-22

Sounds like this is an issue with the activating premium lag that has been seen from time to time. You sure the credentials are the same as used on the website?

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neo-x · 2012-10-24

Is this working for you now? If your still experiencing the problems, contact here again.

IDEAS: Device Management | Recover Deleted Items

Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!

Disconnect from Facebook | Support Form (Spotify Customer Services/Payments Team) |
APK Direct Download | Subscription Status Page | Edit Profile Page

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