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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32595 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96573 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1083 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294308 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124038 Views

19 replies

38 likes

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My local files won't play/sync on my iphone 4

On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please

Newbie

On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please

331 Views

0 replies

0 likes

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How to stop shuffle on mobile

How can I change to normal play in stead of shuffle play on my iPhone ?

Newbie

How can I change to normal play in stead of shuffle play on my iPhone ?

NMissoula

Casual Listener

1165 Views

4 replies

0 likes

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Solved!! My Spotify account & my iPad-HELP QUICKLY PLEASE! 19 HRS LEFT IN TRIAL..

When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of the individuals chosen...all I had to do was enter t...

Casual Listener

When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of t...

BreezySummer

Casual Listener

1242 Views

4 replies

0 likes

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Playlists disappeared

Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. Help!!!!

Newbie

Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. H...

287 Views

0 replies

0 likes

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Songs available on mobile but not iPad

I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad app and it didn't help. Not sure why this is happe...

Newbie

I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad...

362 Views

0 replies

0 likes

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Problemas con la aplicación en Ipod actualizado (5.1.1)

La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El problema pasa tanto conectado por wifi, como con las...

Newbie

La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El p...

294 Views

0 replies

0 likes

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iPhone premium app wont login through facebook

Just upgraded to premium, and installed the mobile app. When i open the app it has two options: to either sign in via facebook or through spotify details. I click login wiht Facebook and it opens my facebook app, but there is no way to open spotify. ...

Newbie

Just upgraded to premium, and installed the mobile app.  When i open the app it has two options: to either sign in via facebook or through spotify details.  I click login wiht Facebook and ...

rshar

Newbie

1103 Views

2 replies

0 likes

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Lost playlists...

The playlists in question still exist in search and act like they are mine, but they no longer show up in my playlist inbox. Please help!

Newbie

The playlists in question still exist in search and act like they are mine, but they no longer show up in my playlist inbox. Please help!  

210 Views

0 replies

0 likes

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Solved!! Spotify premium on iphone and ipad in South Africa?

Hi all, Soon I'll be travelling to South Africa. I have a Belgian Spotify premium account and Spotify with all my playlists is installed on my iPad 2 and iPhone 5. Can I access Spotify and my playlists when I'm in South Africa? Thanks a lot.

Newbie

Hi all,   Soon I'll be travelling to South Africa. I have a Belgian Spotify premium account and Spotify with all my playlists is installed on my iPad  2 and iPhone 5. Can I access Spoti...

MattSuda

Spotify Star

3812 Views

2 replies

0 likes

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Ipad WiFi and streaming

Hi. I have an Ipad (WiFi - NOT 3G) and I cannot receive streaming unless I upgrade to a premium service. I wonder why I receive streaming to my notebooks, pc's and mac via wifi without problems but not to my Ipad. Regards, Js

Casual Listener

Hi.   I have an Ipad (WiFi - NOT 3G) and I cannot receive streaming unless I upgrade to a premium service. I wonder why I receive streaming to my notebooks, pc's and mac via wifi without probl...

Jude

Spotify Legend

2329 Views

6 replies

0 likes

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Spotify local file sync starts and stops over and over

I click on Devices and it tells me to connect my iphone. I have several playlists set to offline mode. I open a playlist set to offline that I know has local files on the computer. I watch the spotify Windows app blink that it is syncing, then stop. ...

Newbie

I click on Devices and it tells me to connect my iphone.  I have several playlists set to offline mode.  I open a playlist set to offline that I know has local files on the computer.  ...

steffyelizabeth

Newbie

592 Views

1 replies

0 likes

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Solved!! Car Radio iPhone link

If a plug my iphoner into my car radio it begins with Spotify (for a second) then moves over to iPod. How can I keep to Spotify?

Newbie

If a plug my iphoner into my car radio it begins with Spotify (for a second)  then moves over to iPod.  How can I keep to Spotify?

chrishasmusic

Regular

2108 Views

3 replies

0 likes

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Same problem

Hi, I'm having the same issue. Can you help resolve?

Newbie

Hi, I'm having the same issue. Can you help resolve?

285 Views

0 replies

0 likes

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Solved!! Celluar draining, offline mode not working

I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode. However, when Spotify is closed and re-opened, it asks me to sign in again, forcing me to disable offline mode in order to start Spotify....

Music Fan

I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode.  However, when Spotify is closed and re-opened, it asks me to sign in again, fo...

spitcool

Casual Listener

1024 Views

3 replies

0 likes

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Ghhh

Ghjl

Casual Listener

Ghjl

661 Views

0 replies

1 likes

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No Radio on spotify iOS app

I have updated to the latest version, and have tried to reinstall the app etc, but the radio page still doesn't show anything. Any suggestions ?Thanks for reading

Visitor

I have updated to the latest version, and have tried to reinstall the app etc, but the radio page still doesn't show anything. Any suggestions ? Thanks for reading

766 Views

0 replies

0 likes

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Why not better browsing features?

I've just become a premium member, and I'm disappointed in the lack of navigational features in the iPhone app. When I go to "What's New" all I see are 5-10 "Top Tracks" that are the same exact songs played on pop radio every hour and a too-small sel...

Casual Listener

I've just become a premium member, and I'm disappointed in the lack of navigational features in the iPhone app. When I go to "What's New" all I see are 5-10 "Top Tracks" that are the same exact songs...

WDTX

Newbie

399 Views

1 replies

1 likes

  • 399 Views
  • 1 replies
  • 1 likes

Solved!! Frequent crashes on iPhone 4s with iOS 6.0.1

So...what has happened to the iOS app?! It crashes during login, during playing music and whilst syncing playlists. The only thing that seems to work is the settings menu...but to be honest £9.99 a month for a slider noise ain't great value. Has anyo...

Newbie

So...what has happened to the iOS app?! It crashes during login, during playing music and whilst syncing playlists. The only thing that seems to work is the settings menu...but to be honest £9.9...

MattSuda

Spotify Star

1081 Views

1 replies

0 likes

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Solved!! Spotify crashes when scrolling through playlist

Latest update to iPhone software causes spotify to close when I try to scroll through playlists This appears to have occurred since a splash screen to link to Facebook was added. This is very annoying as I will probably have to uninstall and then loo...

Casual Listener

Latest update to iPhone software causes spotify to close when I try to scroll through playlists This appears to have occurred since a splash screen to link to Facebook was added. This is very annoy...

MattSuda

Spotify Star

1890 Views

2 replies

0 likes

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