Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238292 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
119622 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447856 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305730 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not working. Does anyone have any ideas on this please?
I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not work...
Casual Listener
628 Views
2 replies
0 likes
Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also resets randomly, please can you guys help?
Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also r...
420 Views
0 replies
0 likes
I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems randomly) when I start the application and switch to ...
I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems ra...
Community Legend
428 Views
1 replies
0 likes
Hi, I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error. Please can you advise? Thanks, Mark
Hi, I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error. Please can you advise? Thanks, Mark
Community Legend
10782 Views
1 replies
1 likes
Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00. After this I accidentally clicked on 9.99 a month. Suddenly it changed to 9,99 and will be pad on 2012-11-21. So did...
Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00. After this I accidentally clicked on 9.99 a month. Sudd...
Spotify
721 Views
5 replies
0 likes
Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m using spotify free.. Help please!
Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m usin...
Casual Listener
630 Views
2 replies
0 likes
Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen"You can help. Thank you!
Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen" You can help. Thank you! <email address removed>
Community Legend
884 Views
2 replies
0 likes
I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is this possible in the current Ipad app?
I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is...
376 Views
0 replies
0 likes
Hi! Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone.I never changed language on my OS what I can remember. It was like this on iOS 5 and now on iOS 6.Have been like this since...
Hi! Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone. I never changed language on my OS what I can remember. It w...
405 Views
0 replies
0 likes
Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias ! [email protected]
Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias !...
311 Views
0 replies
0 likes
I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?
I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?
Not applicable
424 Views
2 replies
0 likes
Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sunder stood that it should be a problem of corrupted data! It's really a...
Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sun...
Casual Listener
569 Views
2 replies
0 likes
Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook to login. I was using spotiy on my computer earlier...
Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook ...
Newbie
1000 Views
2 replies
0 likes
Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respond for minutes. Then if I'm lucky it shows my real current list ...
Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respo...
343 Views
0 replies
0 likes
I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone know what I'm doing wrong?
I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone kn...
Community Legend
463 Views
1 replies
0 likes
After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this **bleep**.
After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this *...
301 Views
0 replies
0 likes
Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug. Right now, when I lock my iPhone 4, then double tap the home button, the media player controls comes up. If spotify wasn't in...
Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug. Right now, when I lock my iPhone 4, then double tap the home button,...
Regular
3685 Views
5 replies
0 likes
Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. I then purchased the same ipod touch 4g download the spotify app, sync...
Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. ...
Casual Listener
1506 Views
3 replies
0 likes
For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the headphones. I've tested my headphones on other devic...
For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the h...
522 Views
0 replies
0 likes
Try clearing databases. Worked for me!
Try clearing databases. Worked for me!
Casual Listener
469 Views
1 replies
0 likes
