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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38387 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103770 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1361 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299535 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126255 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlists have disappeared after updating iOS app

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

Newbie

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

wesleymaur

Music Fan

1457 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Two steps back....

Why in heaven's sake, you have removed the ability to sort songs in playlists?

Gig Goer

Why in heaven's sake, you have removed the ability to sort songs in playlists?

MattSuda

Spotify Star

785 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlists Invisible After Update to 0.5.8

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.

Casual Listener

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...

Peter_Piper

Regular

1960 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

No playlists on iOS devices after the last update

My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?

Casual Listener

My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?

hanseriksson

Casual Listener

534 Views

2 replies

0 likes

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Solved!! The app crashes when I hit the "Playlists" button.

Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken? No. Approximately how many playlists do you have? 30. My mobile Spotify version 0.5.8.73. My ...

Casual Listener

Description The app crashes when I hit the "Playlists" button.   My iPad/iPhone model iPhone4.   Device’s Operating System iOS 6.0.1.   Is your device jailbroken...

Richard

Community Legend

565 Views

1 replies

0 likes

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  • 1 replies
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can't play local files on my Iphone 5

got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I have reinstalled the app, gone thru every setting I c...

Newbie

got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I ha...

556 Views

0 replies

0 likes

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Playlist folders sync - still not working

The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. And it is not possible to delete it. I have reinsta...

Regular

The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. ...

IdarSambu

Regular

439 Views

1 replies

1 likes

  • 439 Views
  • 1 replies
  • 1 likes

Playlists synchronization problems after a restoration

Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably duplicated offline playlists instead of synchronizing. Somebody ...

Newbie

Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably ...

298 Views

0 replies

0 likes

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New update won't scrobble

Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when I go back to online mode. It never happened until ...

Roadie

Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when...

1247626212

Newbie

1437 Views

4 replies

0 likes

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  • 4 replies
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spotify on my Iphone 5 is really slow syncing?

Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sync, and it uses about a half an hour to sync 25 songs..Is i...

Casual Listener

Hey! I just got a Iphone 5 and  I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sy...

Oatterz

Newbie

866 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Old playlist shows in iOS app show up

In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I I then try to move playlists within the Spotify de...

Casual Listener

In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I...

jkb1969

Casual Listener

964 Views

6 replies

1 likes

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  • 6 replies
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Premium Account not working on iphone 5

I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Forums this is a company glitch? Seems like a lot of people are ...

Casual Listener

I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am.   From what I'm reading in the Fo...

Luxjules

Casual Listener

1128 Views

4 replies

0 likes

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lost playlists

Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was a good way to get them back? Many thanks Richard

Newbie

Hello All at Spotify,   Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was ...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

My local files won't play/sync on my iphone 4

On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please

Newbie

On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please

344 Views

0 replies

0 likes

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How to stop shuffle on mobile

How can I change to normal play in stead of shuffle play on my iPhone ?

Newbie

How can I change to normal play in stead of shuffle play on my iPhone ?

NMissoula

Casual Listener

1188 Views

4 replies

0 likes

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Solved!! My Spotify account & my iPad-HELP QUICKLY PLEASE! 19 HRS LEFT IN TRIAL..

When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of the individuals chosen...all I had to do was enter t...

Casual Listener

When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of t...

BreezySummer

Casual Listener

1270 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlists disappeared

Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. Help!!!!

Newbie

Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. H...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Songs available on mobile but not iPad

I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad app and it didn't help. Not sure why this is happe...

Newbie

I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad...

382 Views

0 replies

0 likes

  • 382 Views
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Problemas con la aplicación en Ipod actualizado (5.1.1)

La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El problema pasa tanto conectado por wifi, como con las...

Newbie

La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El p...

296 Views

0 replies

0 likes

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iPhone premium app wont login through facebook

Just upgraded to premium, and installed the mobile app. When i open the app it has two options: to either sign in via facebook or through spotify details. I click login wiht Facebook and it opens my facebook app, but there is no way to open spotify. ...

Newbie

Just upgraded to premium, and installed the mobile app.  When i open the app it has two options: to either sign in via facebook or through spotify details.  I click login wiht Facebook and ...

rshar

Newbie

1109 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes