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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60999 Views
  • 16 replies
  • 37 likes
  • 60999 Views
  • 16 replies
  • 37 likes

Refund

I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...

  • Newbie
  • I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...
  • meahtenoha
  • Spotify
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Iphone app cuts out

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

  • Newbie
  • When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
  • sweetmomba
  • Newbie
  • 6294 Views
  • 8 replies
  • 1 likes
  • 6294 Views
  • 8 replies
  • 1 likes

Logged off as soon as iphone has no network

Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...

  • Music Fan
  • Iphone 4S running IOS6 (yeah, that £$^%£6$)   Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

iphone wont show premium

hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you

  • Newbie
  • hi,   i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
  • user-removed
  • Not applicable
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Iphone as purely offline device (Rhapsody)

I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the ability to temporarily download them to my mp3 player. Is it possible ...

  • Newbie
  • I currently use Rhapsody to transfer tracks to my mp3 player.  These are tracks I have not purchased and are not local.  I must update the license on them every so often.  I have the a...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

iPhone app keeps freezing/crashing

So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept crashing and I thought it was stupid. So anyway, I've p...

  • Newbie
  • So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept cras...
  • 536 Views
  • 0 replies
  • 2 likes
  • 536 Views
  • 0 replies
  • 2 likes

search option after update ios6?

Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?

  • Casual Listener
  • Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?  
  • David
  • Spotify Legend
  • 410 Views
  • 3 replies
  • 1 likes
  • 410 Views
  • 3 replies
  • 1 likes

Spotify iOS Problems

There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...

  • Casual Listener
  • There are 2 things I've noticed with the current version of Spotify on the iOS.   One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...
  • David
  • Spotify Legend
  • 522 Views
  • 3 replies
  • 2 likes
  • 522 Views
  • 3 replies
  • 2 likes

My spotify premium is not activating

I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase premium to stream music, but I have already done so

  • Casual Listener
  • I purchased spotify premium and I still am getting adds.  Also when I click to upgrade it says that I have Premium.  Finally the app on my iPhone 4 is also telling me I need to purchase pre...
  • Kingbob_5000
  • Newbie
  • 732 Views
  • 5 replies
  • 0 likes
  • 732 Views
  • 5 replies
  • 0 likes

Unable to Sync Music to Offline Playlist?

I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" playlist, all the small arrows pointing down under th...

  • Newbie
  • I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" pl...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Local files not syncing at all,all other songs take forever.(Not appearing under devices either...)

The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still not appearing under devices. Uninstalled and reins...

  • Casual Listener
  • The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still...
  • barry666
  • Music Fan
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium won't work on my iPhone

I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without spotify for weeks now, please help!

  • Newbie
  • I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without...
  • Rorey
  • Spotify
  • 22133 Views
  • 59 replies
  • 4 likes
  • 22133 Views
  • 59 replies
  • 4 likes

Local Files Won't Sync With iPhone 4s, Can't Sync Over Wifi

So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from syncing (I have not been formally told this, but at...

  • Newbie
  • So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from ...
  • 970 Views
  • 0 replies
  • 0 likes
  • 970 Views
  • 0 replies
  • 0 likes

Radio on iPod iiOS6?

I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?

  • Newbie
  • I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Music won't play on my iPad

I am a premium member, and music won't play on my iPad....   Any help?

  • Visitor
  • I am a premium member, and music won't play on my iPad....   Any help?
  • David
  • Spotify Legend
  • 1580 Views
  • 1 replies
  • 0 likes
  • 1580 Views
  • 1 replies
  • 0 likes

Mobile Offline Mode

I just signed up for Spotify and have a question about offline mode on my iphone. If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even though I have internet connection? Or does it only play ...

  • Newbie
  • I just signed up for Spotify and have a question about offline mode on my iphone.  If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Playing Spotify music in my car

I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anything. It says no music data is found. Why is this/ c...

  • Casual Listener
  • I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anyth...
  • bchworth
  • Casual Listener
  • 2626 Views
  • 1 replies
  • 0 likes
  • 2626 Views
  • 1 replies
  • 0 likes

Solved!! [UPDATE] Spotify 0.5.6 for iPhone

Hey guys! The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were present in the previous versions. Any issues, just pop us a message below...

  • Spotify Legend
  • Hey guys!    The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were prese...
  • jvicinanza
  • Music Fan
  • 2421 Views
  • 18 replies
  • 0 likes
  • 2421 Views
  • 18 replies
  • 0 likes

cant play offline content without internet connection.

I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with facebook" upon app startup.I feel like offline conte...

  • Casual Listener
  • I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with f...
  • __mf__
  • Newbie
  • 2663 Views
  • 7 replies
  • 4 likes
  • 2663 Views
  • 7 replies
  • 4 likes

Spotify on my iPhone doesn't recognise me as premium user

I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user to listen to radio. I can't see anything in Settin...

  • Newbie
  • I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes