Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32569 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96483 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425519 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294302 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my laptop but can not be found using the search functio...
I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my l...
Casual Listener
680 Views
2 replies
0 likes
The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't. How come there's no kind of library support on the iPhone? Playlists are great and...
The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't. How come there's no ...
Casual Listener
641 Views
2 replies
1 likes
I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contained tracks that weren't on spotify & just on my local h...
I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contai...
Regular
500 Views
1 replies
0 likes
Hi! I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of their songs, I get "Only Premium users can stream on demand," and ...
Hi! I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of thei...
Music Fan
784 Views
3 replies
0 likes
I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolved ASAP! I'm not to happy with this so called junk....
I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolv...
271 Views
0 replies
0 likes
Hi there, I have a 4th Generation iPad and have Premium subscription of Spotify. I am having this strange behaviour where Spotify does not stream any music unless the song is in offline mode. You press play and the app just does not do any thing. Som...
Hi there, I have a 4th Generation iPad and have Premium subscription of Spotify. I am having this strange behaviour where Spotify does not stream any music unless the song...
296 Views
0 replies
0 likes
iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
1576 Views
0 replies
0 likes
I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
Music Fan
1369 Views
6 replies
0 likes
Why in heaven's sake, you have removed the ability to sort songs in playlists?
Why in heaven's sake, you have removed the ability to sort songs in playlists?
Spotify Star
738 Views
3 replies
0 likes
After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.
After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...
Regular
1855 Views
11 replies
0 likes
My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
Casual Listener
513 Views
2 replies
0 likes
Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken? No. Approximately how many playlists do you have? 30. My mobile Spotify version 0.5.8.73. My ...
Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken...
Community Legend
542 Views
1 replies
0 likes
got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I have reinstalled the app, gone thru every setting I c...
got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I ha...
540 Views
0 replies
0 likes
The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. And it is not possible to delete it. I have reinsta...
The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. ...
Regular
424 Views
1 replies
1 likes
Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably duplicated offline playlists instead of synchronizing. Somebody ...
Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably ...
279 Views
0 replies
0 likes
Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when I go back to online mode. It never happened until ...
Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when...
Newbie
1404 Views
4 replies
0 likes
Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sync, and it uses about a half an hour to sync 25 songs..Is i...
Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sy...
Newbie
825 Views
1 replies
1 likes
In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I I then try to move playlists within the Spotify de...
In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I...
Casual Listener
912 Views
6 replies
1 likes
I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Forums this is a company glitch? Seems like a lot of people are ...
I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Fo...
Casual Listener
1099 Views
4 replies
0 likes
Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was a good way to get them back? Many thanks Richard
Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was ...
258 Views
0 replies
0 likes
