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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38273 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103747 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299524 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126251 Views

19 replies

38 likes

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Solved!! iPhone 4S iOS6 search

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not working. Does anyone have any ideas on this please?

Casual Listener

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not work...

Shambles86

Casual Listener

604 Views

2 replies

0 likes

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There's something wrong with the lock screen of Ipod touch while using Spotify...

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also resets randomly, please can you guys help?

Newbie

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also r...

407 Views

0 replies

0 likes

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Radio tab is empty way too often

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems randomly) when I start the application and switch to ...

Newbie

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems ra...

Liam

Community Legend

416 Views

1 replies

0 likes

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Solved!! 404 error on IE & iPhone app

Hi, I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error. Please can you advise? Thanks, Mark

Newbie

Hi,   I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error.   Please can you advise?   Thanks,   Mark

Peter__

Community Legend

10764 Views

1 replies

1 likes

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Help! Something problem with 30 day trial!

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00. After this I accidentally clicked on 9.99 a month. Suddenly it changed to 9,99 and will be pad on 2012-11-21. So did...

Newbie

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00.  After this I accidentally clicked on 9.99 a month. Sudd...

Sam

Spotify

686 Views

5 replies

0 likes

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Premium through telia

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m using spotify free.. Help please!

Casual Listener

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m usin...

nisse_burr

Casual Listener

609 Views

2 replies

0 likes

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Solved!! Please, help my

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen"You can help. Thank you!

Casual Listener

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen" You can help. Thank you! <email address removed>

Richard

Community Legend

848 Views

2 replies

0 likes

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Is there a way to get an album list with covers on the Ipad?

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is this possible in the current Ipad app?

Roadie

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is...

359 Views

0 replies

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Bug: Push-settings in spanish?

Hi! Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone.I never changed language on my OS what I can remember. It was like this on iOS 5 and now on iOS 6.Have been like this since...

Casual Listener

Hi!   Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone. I never changed language on my OS what I can remember. It w...

395 Views

0 replies

0 likes

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borrado accidental de lista en iphone

Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias ! sclofent@gmail.com

Casual Listener

Hola.  Accidentalmente he borrado una lista  --  des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme.  Gracias !...

304 Views

0 replies

0 likes

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Premium on iPhone

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

Newbie

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

user-removed

Not applicable

408 Views

2 replies

0 likes

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Suspected corrupted playlist data

Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sunder stood that it should be a problem of corrupted data! It's really a...

Casual Listener

Hello,   i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash!  having a looAmon the forum I sun...

catalandavid

Casual Listener

539 Views

2 replies

0 likes

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Sound not streaming on iPhone 4S with iOS 6.0.1

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook to login. I was using spotiy on my computer earlier...

Casual Listener

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook ...

Macers

Newbie

975 Views

2 replies

0 likes

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iPhone app takes minutes to start up then sometimes crashes

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respond for minutes. Then if I'm lucky it shows my real current list ...

Casual Listener

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4   When Spotify starts, it shows an old collection of playlists and won't respo...

333 Views

0 replies

0 likes

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why can I use my spotify acct on my ipad but not my computer?

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone know what I'm doing wrong?

Newbie

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account.  Yes, I know that Spotify, that's why I want to log in from my computer.  Anyone kn...

Peter__

Community Legend

445 Views

1 replies

0 likes

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Sync is not working anymore

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this **bleep**.

Regular

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this *...

287 Views

0 replies

0 likes

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Quick Play Feature doesn't work on iPhone

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug. Right now, when I lock my iPhone 4, then double tap the home button, the media player controls comes up. If spotify wasn't in...

Casual Listener

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug.  Right now, when I lock my iPhone 4, then double tap the home button,...

Mr_Moe

Regular

3611 Views

5 replies

0 likes

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Connect Ipod Touch 4G to Mercedes

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. I then purchased the same ipod touch 4g download the spotify app, sync...

Casual Listener

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. ...

X-Trem0

Casual Listener

1482 Views

3 replies

0 likes

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Soundbar disappears

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the headphones. I've tested my headphones on other devic...

Newbie

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the h...

512 Views

0 replies

0 likes

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