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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32535 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96456 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1082 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294295 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124028 Views

19 replies

38 likes

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iPhone app takes minutes to start up then sometimes crashes

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respond for minutes. Then if I'm lucky it shows my real current list ...

Casual Listener

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4   When Spotify starts, it shows an old collection of playlists and won't respo...

324 Views

0 replies

0 likes

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why can I use my spotify acct on my ipad but not my computer?

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone know what I'm doing wrong?

Newbie

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account.  Yes, I know that Spotify, that's why I want to log in from my computer.  Anyone kn...

Peter__

Community Legend

430 Views

1 replies

0 likes

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Sync is not working anymore

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this **bleep**.

Regular

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this *...

275 Views

0 replies

0 likes

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Quick Play Feature doesn't work on iPhone

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug. Right now, when I lock my iPhone 4, then double tap the home button, the media player controls comes up. If spotify wasn't in...

Casual Listener

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug.  Right now, when I lock my iPhone 4, then double tap the home button,...

Mr_Moe

Regular

3545 Views

5 replies

0 likes

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Connect Ipod Touch 4G to Mercedes

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. I then purchased the same ipod touch 4g download the spotify app, sync...

Casual Listener

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. ...

X-Trem0

Casual Listener

1455 Views

3 replies

0 likes

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Soundbar disappears

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the headphones. I've tested my headphones on other devic...

Newbie

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the h...

506 Views

0 replies

0 likes

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Playlists Mixing Public and Local Files

Hello. I have several playlists (one per artist) on my phone. For some artists, I'd like to add one or two local files that aren't availably publicly on Spotify. However, when I do this, the entire playlist will end up being downloaded to my phone, e...

Casual Listener

Hello. I have several playlists (one per artist) on my phone. For some artists, I'd like to add one or two local files that aren't availably publicly on Spotify.   However, when I do this, t...

mistergoomba

Casual Listener

605 Views

1 replies

0 likes

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iPhone App bug fix wishlist

So I recently made the big leap to transition all of my music listening to spotify (I've been premium for over a year but didn't really enjoy juggling between iTuens and Spotify). I now sync only the music tracks not on spotify to my iPhone's Music A...

Visitor

So I recently made the big leap to transition all of my music listening to spotify (I've been premium for over a year but didn't really enjoy juggling between iTuens and Spotify). I now sync only t...

492 Views

0 replies

0 likes

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iPod and iPhone not showing up under Devices ... with a twist

I had this same probably a few months ago. Then it miraculously fixed itself, even a wonder to the Spotify answer-guy here. Now it's back again. Neither the IPod nor the iPhone will register under Devices. The twist is: If I make a new music director...

Regular

I had this same probably a few months ago. Then it miraculously fixed itself, even a wonder to the Spotify answer-guy here.   Now it's back again. Neither the IPod nor the iPhone will regist...

Luxjules

Casual Listener

624 Views

1 replies

0 likes

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Ipod Touch keeps logging out

I just got a Spotify Premium Account for my Ipod Touch. I synced several playlist offline and they work just fine, but I keep getting logged out. It won't let me sign back in without wifi. It is pointless and a waste of money to have spotify if I can...

Newbie

I just got a Spotify Premium Account  for my Ipod Touch. I synced several playlist offline and they work just fine, but I keep getting logged out. It won't let me sign back in without wifi. &nbs...

spitspotpremium

Roadie

704 Views

2 replies

0 likes

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Playlists 'Loading'

Hi. Nobody is replying to my message in this thread: http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Playlists-Loading/m-p/193156#M9226 So I've started another one. If I don't get a response today I'll be cancelling my Spotify subscriptio...

Music Fan

Hi. Nobody is replying to my message in this thread:   http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Playlists-Loading/m-p/193156#M9226   So I've started another one. ...

davidmhodgey

Music Fan

862 Views

6 replies

1 likes

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iPhone - Playlist issues, ignores queued tracks

Hi, I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in an entirely different playlist. It then won't let me skip any m...

Newbie

Hi,   I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in a...

317 Views

0 replies

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downloading playlist to iphone

can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?

Newbie

can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?

Jude

Spotify Legend

518 Views

1 replies

0 likes

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Spotify iOS 4 shuts down

Hello, When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4 I can't update my iPhone to iOS 5 cuz I have the older phone.

Regular

Hello,   When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4   I can't update my iPhone to iOS 5 cuz I have the ...

DJP1972

Regular

2890 Views

23 replies

1 likes

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  • 1 likes

Premium subscription won't work on iphone 4!

I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand. I AM a premium user! I am logging in correctly, I...

Casual Listener

I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand...

seanybiker

Newbie

674 Views

4 replies

0 likes

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My phone won't activate my account

So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users only so I checked my account and it says I am a pre...

Visitor

So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users ...

349 Views

0 replies

0 likes

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Problems with Spotify on car system since iOS6 upgrade

Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play music from iTunes. Hope someone can help!

Casual Listener

Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play musi...

ThePantman

Casual Listener

650 Views

3 replies

1 likes

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When am I "syncing" and when am I "streaming"?

I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming and Normal when I'm syncing. I'm fine with the qualit...

Newbie

I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming an...

254 Views

0 replies

0 likes

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no playlist

after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the synchronization starts, but no play list appear. What...

Casual Listener

after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the ...

_kkatie

Casual Listener

651 Views

3 replies

0 likes

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