Local files won't sync on Iphone 5

[brookeym]

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? Any solutions?

[CPlusPlus]

Same Problem here

[cailean2k]

Having the same problem with my iPhone 4S on iOS6

[mu2997a · Accepted solution]

I have figured out a solution for Mac.
1) Go to System Preference

2) Click "Security"
3) Click the Firewall tab

4) Make sure Spotify is on the list of programs "allowed" by the Firewall.

5) *Most important step: Make sure the bubble at the top of the Firewall page that says "Allow all incoming connections" is checked. On mine, only the "essential services" button was checked, hence why Spotify wouldn't sync.
6) Lock to make the changes and it should work!

[ssalichristina]

Thank you so much! Now I won't have to go from one app to another 🙂