Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38212 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103714 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432469 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299511 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio version from "Here We Rest" instead. Advice? I don't unde...
The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio ve...
Casual Listener
401 Views
2 replies
0 likes
I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went really bad....sounds tiny & all treble. I have tried playin...
I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went real...
Community Legend
305 Views
1 replies
0 likes
Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading and everything looks the same except when i press pl...
Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading...
290 Views
0 replies
0 likes
On Android I could add songs to a queue, but on my iPhone I can not find any feature.Where is this hidden?
On Android I could add songs to a queue, but on my iPhone I can not find any feature. Where is this hidden?
Roadie
5666 Views
5 replies
1 likes
changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried reinstall app on phone log in log out log in again reinstall again and probably three ti...
changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried reinstall app on phone lo...
332 Views
0 replies
0 likes
Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.
Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.
Casual Listener
664 Views
1 replies
0 likes
JFTR: with searching etc. re installed re logged re angry am i the only one?
JFTR: with searching etc. re installed re logged re angry am i the only one?
355 Views
0 replies
0 likes
Hi I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!!!! I am totally gutted as I use my iphone everywhere!!!! All ...
Hi I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!...
Spotify
1001 Views
9 replies
0 likes
I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iPhone 4S, help please
I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iP...
Community Legend
493 Views
2 replies
0 likes
Hello, when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my iphone.. Can somebody help me?
Hello, when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my ip...
325 Views
0 replies
0 likes
My country is The Netherlands but currently travelling in Vietnam. When trying to update or download spotify I get the message currently not available while other updates work fine. The user forum suggests to use m.spotify.com but I get the same erro...
My country is The Netherlands but currently travelling in Vietnam. When trying to update or download spotify I get the message currently not available while other updates work fine. The user ...
1865 Views
0 replies
3 likes
Anyone else getting this today? Spotify peeps, can you help? Thanks
Anyone else getting this today? Spotify peeps, can you help? Thanks
Newbie
1220 Views
2 replies
1 likes
After last nights outage I lost all my offline playlists This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Tried rebooting my Phone & Router - Still nothing. Just says "connec...
After last nights outage I lost all my offline playlists This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Trie...
Casual Listener
1389 Views
3 replies
2 likes
I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook. I'm havin a problem where content will either not show up when I search (content I know for a fact is there) or will show up and then be unavailable, immediatel...
I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook. I'm havin a problem where content will either not show up when I search (content I know for a fact is...
Newbie
975 Views
3 replies
1 likes
Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV) If not is there any plan to develop such a feature? Thanks!
Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV) If n...
580 Views
0 replies
0 likes
hello hello as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. after reinstalling the app, i found that all my playlists were either empt...
hello hello as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. &...
Regular
924 Views
7 replies
0 likes
Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline. Half of an album synced (with the little green arrows next to the songs) but then it stopped half way through, ...
Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline. Half of an album synced (with the little green arrows ...
Casual Listener
798 Views
3 replies
0 likes
Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf meinem iPhone und auf dem PC nicht identisch, da manche ...
Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf m...
806 Views
0 replies
0 likes
Anyone help? Search keeps coming up with failed message on spotify mobile. Rather annoying to say the least!!
Anyone help? Search keeps coming up with failed message on spotify mobile. Rather annoying to say the least!!
Regular
734 Views
4 replies
1 likes
I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not working. Does anyone have any ideas on this please?
I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not work...
Casual Listener
604 Views
2 replies
0 likes
