Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233277 Views

27 replies

5 likes

  • 233277 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114828 Views

116 replies

13 likes

Other
  • 114828 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2392 Views

0 replies

0 likes

iOS
  • 2392 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304137 Views

61 replies

16 likes

  • 304137 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129794 Views

19 replies

38 likes

  • 129794 Views
  • 19 replies
  • 38 likes

Problem with iPhone 3G

Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgrade to IOS 4.1, fresh install of IOS 4.2.1... everything. Righ...

Casual Listener

Hello,   I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgr...

the_jako

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

My liked from radio is also missing

I understand you may be able to add this back to my account. Can has my playlist back? Thank you kindly.

Newbie

I understand you may be able to add this back to my account. Can has my playlist back? 🙂 Thank you kindly.

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Spotify is extremely slow on synch and playing

Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd

Regular

Hi Support Team,   just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. .   Gerd

Cragskinna

Newbie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Usling spotify on iPhone/iPad streaming to appletv via AirPlay = choppy sound arter ios6

Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after updating to ios6 the sound it totally chopped up... Is there a fix for this?

Newbie

Hi,   am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system?     Well on ios5 it worked perfectly, however after up...

russtm

Roadie

1830 Views

4 replies

1 likes

  • 1830 Views
  • 4 replies
  • 1 likes

Playlist folders on iOS devices now nested within other folders

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible on the full client, and the playlists on my Mac are ...

Regular

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible o...

robcowen

Casual Listener

1879 Views

6 replies

1 likes

  • 1879 Views
  • 6 replies
  • 1 likes

Download spotify in sweden on canadian iphone?

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working on his phone? Thanx!

Regular

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working o...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Ipad app with airplay

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify app keeps on stuttering and keeps quitting playing ...

Gig Goer

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify ...

Espiegel123

Casual Listener

13712 Views

18 replies

0 likes

  • 13712 Views
  • 18 replies
  • 0 likes

iPad Will not recognise premium subscribtion

Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active.. what to do?

Casual Listener

Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active..   what to do?

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Syncing my Ipos

I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devices and i brough the unlimeted and premium package ...

Newbie

I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devi...

Peter__

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Premium not Working ón iphone

Hi,my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".Why is this?Last spotify payment: 2321383013 Date: 23/10-12

Regular

Hi, my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spotify...

Peter__

Community Legend

1352 Views

9 replies

0 likes

  • 1352 Views
  • 9 replies
  • 0 likes

Cannot play Spotify anymore in my Honda Civic after iOS6 update

Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?

Regular

Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?

K-5T0R

Newbie

1786 Views

1 replies

0 likes

  • 1786 Views
  • 1 replies
  • 0 likes

When will my account activate?

I just bought spotify premium and I wanted to know how long it will be before it activates...

Newbie

I just bought spotify premium and I wanted to know how long it will be before it activates...

Peter__

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

iPod Touch app freezes every time I update my playlists on my PC

I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders in my Spotify account on my PC. The problem is ever...

Casual Listener

I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders ...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Spotify App for iOS4 crashes all the time

Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems this is happening to a lot of people. Is there a solu...

Newbie

Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems ...

Peter__

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

App not working on my iTouch

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What gives re the iTouch? I have deleted and reinstalled the...

Casual Listener

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What give...

Johnj

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

​          

Casual Listener

​          

iczman

Casual Listener

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Bug report: Visual glitch on iPad if app is started with the screen orientation locked

When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal right-side-up portrait mode. When I adjust the slider ...

Regular

When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal rig...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Mobile App- Can't edit playlists anymore?!Help!

Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Help!!! I'm a fitness instructor and rely on awesome p...

Visitor

Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Hel...

Peter__

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

iPod touch log out

Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't do it every time, but a few times a week.. When I ...

Newbie

Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

[Announcement] - Service Outage 19.11.2012

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear.

Spotify

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear. 

Rorey

Spotify

3741 Views

28 replies

0 likes

  • 3741 Views
  • 28 replies
  • 0 likes