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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32500 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96422 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1081 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294284 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124026 Views

19 replies

38 likes

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iPhone can't connect to the Spotify Service

After last nights outage I lost all my offline playlists This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Tried rebooting my Phone & Router - Still nothing. Just says "connec...

Casual Listener

After last nights outage I lost all my offline playlists   This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Trie...

samfty

Casual Listener

1357 Views

3 replies

2 likes

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Content not available/loading

I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook. I'm havin a problem where content will either not show up when I search (content I know for a fact is there) or will show up and then be unavailable, immediatel...

Newbie

I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook.  I'm havin a problem where content will either not show up when I search (content I know for a fact is...

DaleTom

Newbie

921 Views

3 replies

1 likes

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Spotify iOS AppleTV Presentation Mode

Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV) If not is there any plan to develop such a feature? Thanks!

Regular

Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV)   If n...

566 Views

0 replies

0 likes

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spotify app flips after reinstalling

hello hello as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. after reinstalling the app, i found that all my playlists were either empt...

Regular

hello hello     as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. &...

Freddyflavour

Regular

857 Views

7 replies

0 likes

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Playlists won't sync offline on iphone4

Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline. Half of an album synced (with the little green arrows next to the songs) but then it stopped half way through, ...

Casual Listener

Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline.  Half of an album synced (with the little green arrows ...

AmrSay

Casual Listener

773 Views

3 replies

0 likes

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Titel werden nicht angezeigt auf iPhone

Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf meinem iPhone und auf dem PC nicht identisch, da manche ...

Newbie

Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf m...

797 Views

0 replies

0 likes

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Solved!! iPhone 4S iOS6 search

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not working. Does anyone have any ideas on this please?

Casual Listener

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not work...

Shambles86

Casual Listener

576 Views

2 replies

0 likes

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There's something wrong with the lock screen of Ipod touch while using Spotify...

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also resets randomly, please can you guys help?

Newbie

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also r...

392 Views

0 replies

0 likes

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Radio tab is empty way too often

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems randomly) when I start the application and switch to ...

Newbie

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems ra...

Liam

Community Legend

401 Views

1 replies

0 likes

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Solved!! 404 error on IE & iPhone app

Hi, I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error. Please can you advise? Thanks, Mark

Newbie

Hi,   I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error.   Please can you advise?   Thanks,   Mark

Peter__

Community Legend

10741 Views

1 replies

1 likes

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Help! Something problem with 30 day trial!

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00. After this I accidentally clicked on 9.99 a month. Suddenly it changed to 9,99 and will be pad on 2012-11-21. So did...

Newbie

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00.  After this I accidentally clicked on 9.99 a month. Sudd...

Sam

Spotify

634 Views

5 replies

0 likes

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Premium through telia

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m using spotify free.. Help please!

Casual Listener

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m usin...

nisse_burr

Casual Listener

582 Views

2 replies

0 likes

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Solved!! Please, help my

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen"You can help. Thank you!

Casual Listener

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen" You can help. Thank you! <email address removed>

Richard

Community Legend

814 Views

2 replies

0 likes

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Is there a way to get an album list with covers on the Ipad?

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is this possible in the current Ipad app?

Roadie

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is...

349 Views

0 replies

0 likes

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Bug: Push-settings in spanish?

Hi! Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone.I never changed language on my OS what I can remember. It was like this on iOS 5 and now on iOS 6.Have been like this since...

Casual Listener

Hi!   Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone. I never changed language on my OS what I can remember. It w...

378 Views

0 replies

0 likes

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borrado accidental de lista en iphone

Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias ! sclofent@gmail.com

Casual Listener

Hola.  Accidentalmente he borrado una lista  --  des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme.  Gracias !...

295 Views

0 replies

0 likes

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Premium on iPhone

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

Newbie

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

user-removed

Not applicable

390 Views

2 replies

0 likes

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Suspected corrupted playlist data

Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sunder stood that it should be a problem of corrupted data! It's really a...

Casual Listener

Hello,   i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash!  having a looAmon the forum I sun...

catalandavid

Casual Listener

521 Views

2 replies

0 likes

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Sound not streaming on iPhone 4S with iOS 6.0.1

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook to login. I was using spotiy on my computer earlier...

Casual Listener

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook ...

Macers

Newbie

967 Views

2 replies

0 likes

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