Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 388377 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
Casual Listener
iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
1507 Views
0 replies
0 likes
I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
Newbie
I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
wesleymaur
Music Fan
1240 Views
6 replies
0 likes
Why in heaven's sake, you have removed the ability to sort songs in playlists?
Gig Goer
Why in heaven's sake, you have removed the ability to sort songs in playlists?
MattSuda
Spotify Star
630 Views
3 replies
0 likes
After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.
Casual Listener
After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...
Peter_Piper
Regular
1538 Views
11 replies
0 likes
My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
Casual Listener
My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
hanseriksson
Casual Listener
434 Views
2 replies
0 likes
Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken? No. Approximately how many playlists do you have? 30. My mobile Spotify version 0.5.8.73. My ...
Casual Listener
Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken...
Richard
Community Legend
496 Views
1 replies
0 likes
got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I have reinstalled the app, gone thru every setting I c...
Newbie
got a new iPhone 5 and now I can't play any file I own that is not available on Spotify. I have no local files. Syncing for offline play as recommended by Spotify tech support does not fix this. I ha...
514 Views
0 replies
0 likes
The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. And it is not possible to delete it. I have reinsta...
Regular
The playlist folders sync are still not working, After the bug fix update today 13.11 everything is as before - not working. (Iphone 5) This old (previously deleted folder is making the big problem. ...
IdarSambu
Regular
374 Views
1 replies
1 likes
Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably duplicated offline playlists instead of synchronizing. Somebody ...
Newbie
Hi, I replaced my broken iPhone with another iPhone. I noticed in "Settings > Informations" that the available disk space has seriously decreased. The backup to the new one has probably ...
245 Views
0 replies
0 likes
Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when I go back to online mode. It never happened until ...
Roadie
Well, since the last iPod Touch app update I've noticed it won't scrobble tracks I listened before skipping one of them in offline mode. It just scrobbles tracks I listened after a skipped track when...
1247626212
Newbie
1225 Views
4 replies
0 likes
Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sync, and it uses about a half an hour to sync 25 songs..Is i...
Casual Listener
Hey! I just got a Iphone 5 and I have resently installed spotify on it, but its rellay slow syncing my playlist. Im connected to wifi and have a great broadband. I have about 1000 songs to sy...
Oatterz
Newbie
753 Views
1 replies
1 likes
In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I I then try to move playlists within the Spotify de...
Casual Listener
In Spotify 0.5.8.73 I see an old playlist with a playlist inside of it (only the lists, no songs) and these are not deletable. In some occasions a current playlist will be inside this old playlist. I...
jkb1969
Casual Listener
768 Views
6 replies
1 likes
I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Forums this is a company glitch? Seems like a lot of people are ...
Casual Listener
I have a spotify premium account. It works on my computer, but when I try and access files from my phone it says I'm not paying for the service, which I am. From what I'm reading in the Fo...
Luxjules
Casual Listener
971 Views
4 replies
0 likes
Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was a good way to get them back? Many thanks Richard
Newbie
Hello All at Spotify, Just a quick message to let you know that since I updated with the newest iphone update I've lost quite a lot of my playlists and albums etc, I wondered If there was ...
236 Views
0 replies
0 likes
On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please
Newbie
On my Spotify app all my local files appear as grey and won't let me listen to them or sync them or maybe I just don't know how too. Any help would be appreciated please
301 Views
0 replies
0 likes
How can I change to normal play in stead of shuffle play on my iPhone ?
Newbie
How can I change to normal play in stead of shuffle play on my iPhone ?
NMissoula
Casual Listener
1094 Views
4 replies
0 likes
When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of the individuals chosen...all I had to do was enter t...
Casual Listener
When Spotify first came on the scene, I was offered a free subscription. Kelly Clarkson (who is AWESOME BTW) chose some members of her fan club to offer a free subscription to Spotify. I was one of t...
BreezySummer
Casual Listener
1113 Views
4 replies
0 likes
Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. Help!!!!
Newbie
Almost all of my playlist have disappeared off my mobile device. I need help with this ASAP because one of those playlist is for work purposes only and I am about to go to work & need the list. H...
263 Views
0 replies
0 likes
I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad app and it didn't help. Not sure why this is happe...
Newbie
I have a premium account and I just noticed that certain songs/albums that I can stream on my Android phone don't show up when I search for them on my iPad. I tried uninstalling/reinstalling the iPad...
320 Views
0 replies
0 likes
La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El problema pasa tanto conectado por wifi, como con las...
Newbie
La aplicación, con la última actualización, se queda cargando las listas y si intento reproducir algo de lo poco que carga, o la radio, cada medio minuto aproximadamente se para la reproducción. El p...
269 Views
0 replies
0 likes