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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279650 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178888 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

119016 Views

19 replies

38 likes

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borrado accidental de lista en iphone

Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias ! sclofent@gmail.com

Casual Listener

Hola.  Accidentalmente he borrado una lista  --  des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme.  Gracias !...

282 Views

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Premium on iPhone

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

Newbie

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

user-removed

Not applicable

352 Views

2 replies

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Suspected corrupted playlist data

Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sunder stood that it should be a problem of corrupted data! It's really a...

Casual Listener

Hello,   i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash!  having a looAmon the forum I sun...

catalandavid

Casual Listener

460 Views

2 replies

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Sound not streaming on iPhone 4S with iOS 6.0.1

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook to login. I was using spotiy on my computer earlier...

Casual Listener

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook ...

Macers

Newbie

918 Views

2 replies

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iPhone app takes minutes to start up then sometimes crashes

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respond for minutes. Then if I'm lucky it shows my real current list ...

Casual Listener

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4   When Spotify starts, it shows an old collection of playlists and won't respo...

309 Views

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why can I use my spotify acct on my ipad but not my computer?

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone know what I'm doing wrong?

Newbie

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account.  Yes, I know that Spotify, that's why I want to log in from my computer.  Anyone kn...

Peter__

Community Legend

407 Views

1 replies

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Sync is not working anymore

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this **bleep**.

Regular

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this *...

256 Views

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Quick Play Feature doesn't work on iPhone

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug. Right now, when I lock my iPhone 4, then double tap the home button, the media player controls comes up. If spotify wasn't in...

Casual Listener

Perhaps there is some workaround for this that I haven't found yet, but as it seems right now this is a pretty annoying bug.  Right now, when I lock my iPhone 4, then double tap the home button,...

Mr_Moe

Regular

3391 Views

5 replies

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Connect Ipod Touch 4G to Mercedes

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. I then purchased the same ipod touch 4g download the spotify app, sync...

Casual Listener

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. ...

X-Trem0

Casual Listener

1408 Views

3 replies

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Soundbar disappears

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the headphones. I've tested my headphones on other devic...

Newbie

For the past week my iPhone has had problems playing songs via spotify. For some reason the sound would just disappear as well as the soundbar. The only way to get the sound back is if I unplug the h...

491 Views

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Playlists Mixing Public and Local Files

Hello. I have several playlists (one per artist) on my phone. For some artists, I'd like to add one or two local files that aren't availably publicly on Spotify. However, when I do this, the entire playlist will end up being downloaded to my phone, e...

Casual Listener

Hello. I have several playlists (one per artist) on my phone. For some artists, I'd like to add one or two local files that aren't availably publicly on Spotify.   However, when I do this, t...

mistergoomba

Casual Listener

578 Views

1 replies

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iPhone App bug fix wishlist

So I recently made the big leap to transition all of my music listening to spotify (I've been premium for over a year but didn't really enjoy juggling between iTuens and Spotify). I now sync only the music tracks not on spotify to my iPhone's Music A...

Visitor

So I recently made the big leap to transition all of my music listening to spotify (I've been premium for over a year but didn't really enjoy juggling between iTuens and Spotify). I now sync only t...

472 Views

0 replies

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iPod and iPhone not showing up under Devices ... with a twist

I had this same probably a few months ago. Then it miraculously fixed itself, even a wonder to the Spotify answer-guy here. Now it's back again. Neither the IPod nor the iPhone will register under Devices. The twist is: If I make a new music director...

Regular

I had this same probably a few months ago. Then it miraculously fixed itself, even a wonder to the Spotify answer-guy here.   Now it's back again. Neither the IPod nor the iPhone will regist...

Luxjules

Casual Listener

594 Views

1 replies

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Ipod Touch keeps logging out

I just got a Spotify Premium Account for my Ipod Touch. I synced several playlist offline and they work just fine, but I keep getting logged out. It won't let me sign back in without wifi. It is pointless and a waste of money to have spotify if I can...

Newbie

I just got a Spotify Premium Account  for my Ipod Touch. I synced several playlist offline and they work just fine, but I keep getting logged out. It won't let me sign back in without wifi. &nbs...

spitspotpremium

Roadie

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2 replies

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Playlists 'Loading'

Hi. Nobody is replying to my message in this thread: http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Playlists-Loading/m-p/193156#M9226 So I've started another one. If I don't get a response today I'll be cancelling my Spotify subscriptio...

Music Fan

Hi. Nobody is replying to my message in this thread:   http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Playlists-Loading/m-p/193156#M9226   So I've started another one. ...

davidmhodgey

Music Fan

777 Views

6 replies

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iPhone - Playlist issues, ignores queued tracks

Hi, I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in an entirely different playlist. It then won't let me skip any m...

Newbie

Hi,   I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in a...

294 Views

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downloading playlist to iphone

can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?

Newbie

can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?

Jude

Spotify Legend

492 Views

1 replies

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Spotify iOS 4 shuts down

Hello, When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4 I can't update my iPhone to iOS 5 cuz I have the older phone.

Regular

Hello,   When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4   I can't update my iPhone to iOS 5 cuz I have the ...

DJP1972

Regular

2688 Views

23 replies

1 likes

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Premium subscription won't work on iphone 4!

I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand. I AM a premium user! I am logging in correctly, I...

Casual Listener

I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand...

seanybiker

Newbie

644 Views

4 replies

0 likes

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