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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32456 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96384 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1079 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294279 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124025 Views

19 replies

38 likes

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[Announcement] - Service Outage 19.11.2012

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear.

Spotify

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear. 

Rorey

Spotify

3369 Views

28 replies

0 likes

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Songs freeze in online mode constantly

*Premium user, only had Spotify for about a month so I'm a noob* I usually put all my playlists in offline mode since I still haven't got more than 300-400 song in total and hence I have yet to hit the 3.333 limit. However, most of the times when I t...

Regular

*Premium user, only had Spotify for about a month so I'm a noob*   I usually put all my playlists in offline mode since I still haven't got more than 300-400 song in total and hence I have y...

386 Views

0 replies

0 likes

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Spotify streaming songs that I have downloaded

I'm having problems with my iPhone 4 (ios 6.1.1) using Spotify. I switch Spotify to offline mode, play a song, with cellular data off in the iPhone settings. The song plays fine. Then, when I switch the cellular data on, I use an extreme amount of da...

Casual Listener

I'm having problems with my iPhone 4 (ios 6.1.1) using Spotify. I switch Spotify to offline mode, play a song, with cellular data off in the iPhone settings. The song plays fine. Then, when I ...

dbfoot88

Casual Listener

467 Views

1 replies

0 likes

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Premium not work ón iPhone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spotify payment: 2321383013 Date: 23/10-12

Regular

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spoti...

252 Views

0 replies

0 likes

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My music stops playing after a while

I have an iPad 2 and on the Spotify App I can listen for a few minutes to tracks that are in my playlists but not downloaded. Then if I select a new track to play it just locks up! However, Spotify tracks that are downloaded onto my hard disk are wor...

Newbie

I have an iPad 2 and on the Spotify App I can listen for a few minutes to tracks that are in my playlists but not downloaded.   Then if I select a new track to play it just locks up! &nbsp...

615 Views

0 replies

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Offline Sync Issues

I've been using Spotify Premium for a few months on my iPhone 4 (and now 5), but recently had to reinstall the app after I had to have my phone wiped. Upon reinstalling the app, I went to make my playlists available offline - but I'm having major pro...

Casual Listener

I've been using Spotify Premium for a few months on my iPhone 4 (and now 5), but recently had to reinstall the app after I had to have my phone wiped.  Upon reinstalling the app, I went to make ...

EvanR

Music Fan

3711 Views

5 replies

0 likes

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I can't get the correct version of a song to sync to mobile app.

The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio version from "Here We Rest" instead. Advice? I don't unde...

Casual Listener

The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio ve...

cks0405

Casual Listener

383 Views

2 replies

0 likes

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Help!!!

I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went really bad....sounds tiny & all treble. I have tried playin...

Newbie

I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went real...

Richard

Community Legend

290 Views

1 replies

0 likes

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My i-touch won't play music since i synced it with spotify

Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading and everything looks the same except when i press pl...

Casual Listener

Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading...

272 Views

0 replies

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Solved!! iPhone 4S Spotify 4.**** Queue?

On Android I could add songs to a queue, but on my iPhone I can not find any feature.Where is this hidden?

Regular

On Android I could add songs to a queue, but on my iPhone I can not find any feature. Where is this hidden?

danc27

Roadie

5617 Views

5 replies

1 likes

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My playlist files on my computer does not sync with my iPhone 4 s playlist

changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried reinstall app on phone log in log out log in again reinstall again and probably three ti...

Newbie

changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried  reinstall app on phone lo...

320 Views

0 replies

0 likes

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New iphone 5 error 412

Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.

Casual Listener

Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.

chuckbass01

Casual Listener

651 Views

1 replies

0 likes

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STILL having problems with ipad 6.0.1 :-(

JFTR: with searching etc. re installed re logged re angry am i the only one?

Music Fan

JFTR:   with searching etc.   re installed re logged re angry    am i the only one?

349 Views

0 replies

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HELP!!!!!

Hi I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!!!! I am totally gutted as I use my iphone everywhere!!!! All ...

Music Fan

Hi   I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!...

meahtenoha

Spotify

907 Views

9 replies

0 likes

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Help

I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iPhone 4S, help please

Newbie

I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iP...

Peter__

Community Legend

446 Views

2 replies

0 likes

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Iphone not visible on spotify

Hello, when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my iphone.. Can somebody help me?

Newbie

Hello,   when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my ip...

305 Views

0 replies

0 likes

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Spotify update & download not available in Vietnam

My country is The Netherlands but currently travelling in Vietnam. When trying to update or download spotify I get the message currently not available while other updates work fine. The user forum suggests to use m.spotify.com but I get the same erro...

Newbie

My country is The Netherlands but currently travelling in Vietnam.  When trying to update or download spotify I get the message currently not available while other updates work fine. The user ...

1850 Views

0 replies

3 likes

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