Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38223 Views

41 replies

10 likes

  • 38223 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103726 Views

115 replies

12 likes

Other
  • 103726 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
  • 1355 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299517 Views

61 replies

16 likes

  • 299517 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126240 Views

19 replies

38 likes

  • 126240 Views
  • 19 replies
  • 38 likes

Offline Mode Iphone 4 Not Syncing

I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried syncing over two different high speed networks? It still w...

Newbie

I have Spoitfy premium on my phone- I can make playlists and add songs in like usual, but for some reason it will not make songs available offline. I have unlimited date on my phone and tried synci...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Solved!! Missing some playlists, now under SpotON Radio folder

Hi, I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months. Yesterday, on iPhone and Ipad, 13 of my playlists have been missing a...

Regular

Hi,   I am using Spotify Premium since 1 year, on PC, Mac, iPhone and iPad. I have tried some months back SpotOn on my iPhone, but I dont have the application anymore since 3 months. &nbsp...

Perstr

Newbie

3246 Views

24 replies

4 likes

  • 3246 Views
  • 24 replies
  • 4 likes

edited/explicit songs under artist search

when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is a really big pain, is there a better way? is there ...

Newbie

when i type in any artist and browse their albums, the albums that are displayed are all edited. I know i can go back to the search, type in the album i want and find the explicit version, but it is ...

user-removed

Not applicable

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Unable to "offline" songs, even when plugged to PC

My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection, but just wont make the music offline. What to do?

Newbie

My iPhone 4 won't make my Offline mode playlist load to offline, the grey arrow is there, but no loading is made. I have plugged the phone to my computer, thinking I need a better internet connection...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

BUG: Adding song to playlist shows up as different user

My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX. If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone, and this happens when I add over wifi or cellular connection...

Newbie

My friend shared his play list to me - I listen to it via my iPhone, Windows 7, and OSX.   If I add a song via my phone - it shows up as being added by him - I'm logged in as me, on my phone...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Do not work on my iPhone 5 in GSM mode - still connecting ...

Good morning, since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait and wait, nothing happens. In WLAN mode it works fine. I have ...

Newbie

Good morning,   since three weeks, I can not use Spotify premium mobile (GSM 3G/LTE) on my iPhone 5. When I start Spotify, I am offline and the message appears "connecting ....". I can wait ...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Corrupted playlist on iPhone/iPod Touch

Hi, There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I try the app crashes. I have tried logging out and back in and...

Casual Listener

Hi,   There is a playlist folder on both my iPhone and my iPod Touch that contains several levels of other folders but no songs. Nor does it appear on my iMac. I can't delete it. Everytime I...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Skipping through the songs

I tried to play the radio and my playlist and it skips every ten seconds of a song

Newbie

I tried to play the radio and my playlist and it skips every ten seconds of a song

690 Views

0 replies

0 likes

  • 690 Views
  • 0 replies
  • 0 likes

Resume after phone call problem

HiI listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following:Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify resumes it starts about 30 seconds into the song instead o...

Regular

Hi I listen to 2 hour dj sets that I have offline synced to my iPhone 4. My problem is the following: Lets say I listened for 20 minutes and then I get a phone call. After the call when spotify r...

jeremydtennant

Casual Listener

576 Views

1 replies

1 likes

  • 576 Views
  • 1 replies
  • 1 likes

spotifuggle won't play on my iPhone

I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play

Casual Listener

I have an iphone and a premium account but on my iphone app when i click a song it says I need a premium account to play the tune .do i have to sync my iphone to my mac first before it will play

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Solved!! Editing playlists on IOS

The function to move songs about on playlists has been removed. You can only delete now, why has this app gone backwards?

Newbie

The function to move songs about on playlists has been removed. You can only delete now, why has this app gone backwards?

MattSuda

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! ATV 3 shows wrong song info!

When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?

Casual Listener

When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?

David

Spotify Legend

1621 Views

6 replies

0 likes

  • 1621 Views
  • 6 replies
  • 0 likes

Problem with iPhone 3G

Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgrade to IOS 4.1, fresh install of IOS 4.2.1... everything. Righ...

Casual Listener

Hello,   I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgr...

the_jako

Casual Listener

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

My liked from radio is also missing

I understand you may be able to add this back to my account. Can has my playlist back? Thank you kindly.

Newbie

I understand you may be able to add this back to my account. Can has my playlist back? 🙂 Thank you kindly.

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Spotify is extremely slow on synch and playing

Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd

Regular

Hi Support Team,   just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. .   Gerd

Cragskinna

Newbie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Usling spotify on iPhone/iPad streaming to appletv via AirPlay = choppy sound arter ios6

Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after updating to ios6 the sound it totally chopped up... Is there a fix for this?

Newbie

Hi,   am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system?     Well on ios5 it worked perfectly, however after up...

russtm

Roadie

1815 Views

4 replies

1 likes

  • 1815 Views
  • 4 replies
  • 1 likes

Playlist folders on iOS devices now nested within other folders

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible on the full client, and the playlists on my Mac are ...

Regular

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible o...

robcowen

Casual Listener

1856 Views

6 replies

1 likes

  • 1856 Views
  • 6 replies
  • 1 likes

Download spotify in sweden on canadian iphone?

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working on his phone? Thanx!

Regular

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working o...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Ipad app with airplay

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify app keeps on stuttering and keeps quitting playing ...

Gig Goer

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify ...

Espiegel123

Casual Listener

13573 Views

18 replies

0 likes

  • 13573 Views
  • 18 replies
  • 0 likes