Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228545 Views

53 replies

13 likes

  • 228545 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152474 Views

507 replies

108 likes

  • 152474 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106625 Views

19 replies

38 likes

  • 106625 Views
  • 19 replies
  • 38 likes

Friends Search Bar

Hey Spotify Community, First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it. I noticed a minor error while using the mobile app related to the friend search. The error happens after the followin...

Casual Listener

Hey Spotify Community,   First off, Spotify is awesome. It has totally changed my music listening experience and I absolutely love it.    I noticed a minor error while using th...

JessLampe

Casual Listener

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

SPOTIFY fix this PROBLEM!

This is my attempt to get through to Spotify about what I think is the #1 problem with it. We all know it and dislike it. Yes it is CACHE. Cmon Spotify. Do I really need to uninstall the app and reinstall it whenever I use up all my space? What is so...

Gig Goer

This is my attempt to get through to Spotify about what I think is the #1 problem with it.  We all know it and dislike it.  Yes it is CACHE.  Cmon Spotify.  Do I really need to un...

wriverajr23

Newbie

5916 Views

12 replies

9 likes

  • 5916 Views
  • 12 replies
  • 9 likes

iPhone error: "Cannot find Spotify network" (various DNS errors)

Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4. It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days. When I try to get it to go online, I get a "Connecting" (in perpetui...

Music Fan

Running Spotify 0.5.1.74gbdf7fe51 (smaller font 0.8.2.902.g860e3c5f) on iPhone 4.  It stopped working on offline mode a couple days ago, saying that it hadn't been online in 30 days.  When ...

Rorey

Spotify

2782 Views

1 replies

0 likes

  • 2782 Views
  • 1 replies
  • 0 likes

Ipod tocuh

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

Newbie

If I have an ipod touch and i don't have wifi, can i still listen to spodify if i have premium?

David

Spotify Legend

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Solved!! One premium account, multiple IOS devices

Evening forum I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family? Also, how does this multi access work if I se FacebookUSA my log in. My wife has her own Facebook login as I assume the app will...

Casual Listener

Evening forum   I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family?   Also, how does this multi access work if I se FacebookU...

wickdgrl

Casual Listener

2607 Views

9 replies

0 likes

  • 2607 Views
  • 9 replies
  • 0 likes

Will my spotify app play on my iPod touch in a ford ka zetec with USB connectivity?

Hi guys, Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this? Thanks

Newbie

Hi guys,   Ive just bought a ford ka zetec with USB connectivity and was wondering whether my spotify app on my iPod touch will play through this?   Thanks

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

App Issues

Dear Spotify and fellow Spotify friends, I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY annoying and downright shameful problems with the iPhone app of...

Casual Listener

Dear Spotify and fellow Spotify friends,   I'm at the end of my frustration right now, if I'm not able to solve my problems here then I will downgrade my membership. I am experiencing VERY a...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Premium subscription 2 devices

Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks

Newbie

Will one Premium subscription work on two devices, an iPhone and an iPad. Thanks 🙂

neo-x

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Starred playlist on iPhone has one of my facebook friend's names next to the song/album title

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting with "M'. How do I get rid of this?

Visitor

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting ...

user-removed

Not applicable

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Solved!! Spotify App will not play when i close the screen. Spotify App will not play when i leave the app

Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. Any advice out there?

Casual Listener

Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. A...

ACN1369

Newbie

353643 Views

24 replies

9 likes

  • 353643 Views
  • 24 replies
  • 9 likes

offline mode doesn't work - iphone 4s.

I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says : " There was an error communicating with spotify. Some tracks couldn't be made availeble offline. Spotify will try again later " . So can any...

Newbie

I can't listen in offline mode anymore, when I add a new track to my list I get a pop up message witch says :  " There was an error communicating with spotify. Some tracks couldn't be made ava...

480 Views

0 replies

2 likes

  • 480 Views
  • 0 replies
  • 2 likes

Spotify iOS Problems

There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...

Casual Listener

There are 2 things I've noticed with the current version of Spotify on the iOS.   One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...

David

Spotify Legend

637 Views

3 replies

2 likes

  • 637 Views
  • 3 replies
  • 2 likes

Spotify Premium Not Working On Iphone 4s

Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something

Casual Listener

Im tired of waiting been try to listen to the songs i want and it says im not a premium user but i paid i better get a reimbursment for today or something

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Tried that

I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time

Regular

I deleted app reset phone re downloaded app many times over the past five hours I do not know how to "reset/clean cache" and will I get an extra day to compensate me for my loss of time

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
  • 0 likes

Me also

I also purchased premium for 10.00 and it says only premium users can stream on demand

Regular

I also purchased premium for 10.00 and it says only premium users can stream on demand

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Spotify for iPhone

I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I tried to delete the app and reload it, I also turne...

Newbie

I had just signed up for the 30 day free trial. I can listen to music on my PC, but when I go to my iPhone, it says I need to have the premium version, but I have already purchased the free trial. I ...

David

Spotify Legend

331 Views

2 replies

0 likes

  • 331 Views
  • 2 replies
  • 0 likes

Local Songs Not Playing

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode... Please help. Same exact problem with more detail listed here (kinda old so i remade): http://community.spotify.com/t5/iPod-iPod-Classic-iPo...

Casual Listener

My local files arent playing. I have tried readding them, syncing them, they are DEFINITELY on offline mode...    Please help. Same exact problem with more detail listed here (kinda old...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Spotify stopped running on ipod touch after initial track queued

I'm using spotify on ipod touch running ios 5.1.1. Up until last several weeks, no problems. Since then, can't seem to get anything to play. Have uninstalled and reinstalled app. When launch, will play initial song, but if fast forward or skip to nex...

Casual Listener

I'm using spotify on ipod touch running ios 5.1.1.  Up until last several weeks, no problems.  Since then, can't seem to get anything to play.  Have uninstalled and reinstalled app.&nb...

195 Views

0 replies

0 likes

  • 195 Views
  • 0 replies
  • 0 likes