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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32408 Views

40 replies

9 likes

  • 32408 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96360 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1077 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294271 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124021 Views

19 replies

38 likes

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  • 19 replies
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Solved!! ATV 3 shows wrong song info!

When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?

Casual Listener

When I play music from spotify on my iPad mini over AirPlay, it stops showing new track info on the ATV after a couple of songs. How come?

David

Spotify Legend

1577 Views

6 replies

0 likes

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  • 6 replies
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Problem with iPhone 3G

Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgrade to IOS 4.1, fresh install of IOS 4.2.1... everything. Righ...

Casual Listener

Hello,   I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgr...

the_jako

Casual Listener

852 Views

2 replies

0 likes

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  • 2 replies
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My liked from radio is also missing

I understand you may be able to add this back to my account. Can has my playlist back? Thank you kindly.

Newbie

I understand you may be able to add this back to my account. Can has my playlist back? 🙂 Thank you kindly.

244 Views

0 replies

0 likes

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Spotify is extremely slow on synch and playing

Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd

Regular

Hi Support Team,   just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. .   Gerd

Cragskinna

Newbie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Usling spotify on iPhone/iPad streaming to appletv via AirPlay = choppy sound arter ios6

Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after updating to ios6 the sound it totally chopped up... Is there a fix for this?

Newbie

Hi,   am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system?     Well on ios5 it worked perfectly, however after up...

russtm

Roadie

1781 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Playlist folders on iOS devices now nested within other folders

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible on the full client, and the playlists on my Mac are ...

Regular

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible o...

robcowen

Casual Listener

1800 Views

6 replies

1 likes

  • 1800 Views
  • 6 replies
  • 1 likes

Download spotify in sweden on canadian iphone?

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working on his phone? Thanx!

Regular

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working o...

406 Views

0 replies

0 likes

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Ipad app with airplay

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify app keeps on stuttering and keeps quitting playing ...

Gig Goer

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify ...

Espiegel123

Casual Listener

13462 Views

18 replies

0 likes

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  • 18 replies
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iPad Will not recognise premium subscribtion

Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active.. what to do?

Casual Listener

Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active..   what to do?

273 Views

0 replies

0 likes

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Syncing my Ipos

I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devices and i brough the unlimeted and premium package ...

Newbie

I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devi...

Peter__

Community Legend

473 Views

1 replies

0 likes

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  • 1 replies
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Premium not Working ón iphone

Hi,my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".Why is this?Last spotify payment: 2321383013 Date: 23/10-12

Regular

Hi, my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spotify...

Peter__

Community Legend

1266 Views

9 replies

0 likes

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  • 9 replies
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Cannot play Spotify anymore in my Honda Civic after iOS6 update

Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?

Regular

Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?

K-5T0R

Newbie

1750 Views

1 replies

0 likes

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  • 1 replies
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When will my account activate?

I just bought spotify premium and I wanted to know how long it will be before it activates...

Newbie

I just bought spotify premium and I wanted to know how long it will be before it activates...

Peter__

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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iPod Touch app freezes every time I update my playlists on my PC

I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders in my Spotify account on my PC. The problem is ever...

Casual Listener

I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders ...

329 Views

0 replies

0 likes

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Spotify App for iOS4 crashes all the time

Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems this is happening to a lot of people. Is there a solu...

Newbie

Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems ...

Peter__

Community Legend

483 Views

1 replies

0 likes

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  • 1 replies
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App not working on my iTouch

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What gives re the iTouch? I have deleted and reinstalled the...

Casual Listener

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What give...

Johnj

Casual Listener

419 Views

2 replies

0 likes

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  • 2 replies
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Casual Listener

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iczman

Casual Listener

379 Views

1 replies

0 likes

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  • 1 replies
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Bug report: Visual glitch on iPad if app is started with the screen orientation locked

When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal right-side-up portrait mode. When I adjust the slider ...

Regular

When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal rig...

457 Views

0 replies

0 likes

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Mobile App- Can't edit playlists anymore?!Help!

Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Help!!! I'm a fitness instructor and rely on awesome p...

Visitor

Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Hel...

Peter__

Community Legend

720 Views

1 replies

0 likes

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  • 1 replies
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iPod touch log out

Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't do it every time, but a few times a week.. When I ...

Newbie

Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
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