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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247836 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133055 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3438 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310439 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134076 Views

19 replies

38 likes

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Premium not work ón iPhone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spotify payment: 2321383013 Date: 23/10-12

Regular

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spoti...

285 Views

0 replies

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My music stops playing after a while

I have an iPad 2 and on the Spotify App I can listen for a few minutes to tracks that are in my playlists but not downloaded. Then if I select a new track to play it just locks up! However, Spotify tracks that are downloaded onto my hard disk are wor...

Newbie

I have an iPad 2 and on the Spotify App I can listen for a few minutes to tracks that are in my playlists but not downloaded.   Then if I select a new track to play it just locks up! &nbsp...

653 Views

0 replies

0 likes

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Offline Sync Issues

I've been using Spotify Premium for a few months on my iPhone 4 (and now 5), but recently had to reinstall the app after I had to have my phone wiped. Upon reinstalling the app, I went to make my playlists available offline - but I'm having major pro...

Casual Listener

I've been using Spotify Premium for a few months on my iPhone 4 (and now 5), but recently had to reinstall the app after I had to have my phone wiped.  Upon reinstalling the app, I went to make ...

EvanR

Music Fan

3833 Views

5 replies

0 likes

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I can't get the correct version of a song to sync to mobile app.

The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio version from "Here We Rest" instead. Advice? I don't unde...

Casual Listener

The example, in this case, is Jason Isbell & the 400 Unit's "Live from Alabama." I'm trying to get the bonus track "Go it Alone" to sync from my local files, but my phone only plays the studio ve...

cks0405

Casual Listener

432 Views

2 replies

0 likes

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Help!!!

I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went really bad....sounds tiny & all treble. I have tried playin...

Newbie

I have Spotify Premium which I bought about 2 weeks ago, everything was going but the other day I was playing thru my iphone & iPod dock and halfway thru a song the quality of the sound went real...

Richard

Community Legend

332 Views

1 replies

0 likes

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My i-touch won't play music since i synced it with spotify

Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading and everything looks the same except when i press pl...

Casual Listener

Can someone help? Last night I discovered spotify and I plugged my i-touch into the computer to download spotify onto it, i also selected o backup files. I just went to play music since downloading...

313 Views

0 replies

0 likes

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Solved!! iPhone 4S Spotify 4.**** Queue?

On Android I could add songs to a queue, but on my iPhone I can not find any feature.Where is this hidden?

Regular

On Android I could add songs to a queue, but on my iPhone I can not find any feature. Where is this hidden?

danc27

Roadie

5745 Views

5 replies

1 likes

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My playlist files on my computer does not sync with my iPhone 4 s playlist

changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried reinstall app on phone log in log out log in again reinstall again and probably three ti...

Newbie

changed my playlist on my computer, (Mac,snowleopard) but it does not sync on my iPhone 4s, why is it not working. Not the first time either... So far I've tried  reinstall app on phone lo...

354 Views

0 replies

0 likes

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New iphone 5 error 412

Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.

Casual Listener

Hey today i got my New iphone 5. installed spotify but i cant Log in. On the iphone 4 i had no Problems with the log in.

chuckbass01

Casual Listener

681 Views

1 replies

0 likes

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STILL having problems with ipad 6.0.1 :-(

JFTR: with searching etc. re installed re logged re angry am i the only one?

Music Fan

JFTR:   with searching etc.   re installed re logged re angry    am i the only one?

373 Views

0 replies

0 likes

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HELP!!!!!

Hi I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!!!! I am totally gutted as I use my iphone everywhere!!!! All ...

Music Fan

Hi   I've just paid my £9.99 monthy subscription after having a 3 month free trial, WHICH I TOTALLY LOVED!!! Anyway on my iphone, all my playlists have remained but all the tracks have GONE!...

meahtenoha

Spotify

1111 Views

9 replies

0 likes

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Help

I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iPhone 4S, help please

Newbie

I've just purchased the £9.99 version of spotify... After paying this.. Music won't play, I constantly am being told I'm not online as I'm not connected to a wifi or cellular network.. I'm using a iP...

Peter__

Community Legend

561 Views

2 replies

0 likes

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Iphone not visible on spotify

Hello, when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my iphone.. Can somebody help me?

Newbie

Hello,   when im connecting my iphone to the same WiFi connection, i still cant see my iphone on spotify on my computer.. What to do about it? I would like to synchonise the numbers to my ip...

341 Views

0 replies

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Spotify update & download not available in Vietnam

My country is The Netherlands but currently travelling in Vietnam. When trying to update or download spotify I get the message currently not available while other updates work fine. The user forum suggests to use m.spotify.com but I get the same erro...

Newbie

My country is The Netherlands but currently travelling in Vietnam.  When trying to update or download spotify I get the message currently not available while other updates work fine. The user ...

1894 Views

0 replies

3 likes

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Search tab won't load this morning. What's happening?

Anyone else getting this today? Spotify peeps, can you help? Thanks

Gig Goer

  Anyone else getting this today? Spotify peeps, can you help?   Thanks      

LostInCybers

Newbie

1254 Views

2 replies

1 likes

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iPhone can't connect to the Spotify Service

After last nights outage I lost all my offline playlists This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Tried rebooting my Phone & Router - Still nothing. Just says "connec...

Casual Listener

After last nights outage I lost all my offline playlists   This morning I tried syncing them again - It was syncing fine earlier this morning - Got about half way though then stopped. Trie...

samfty

Casual Listener

1432 Views

3 replies

2 likes

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Content not available/loading

I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook. I'm havin a problem where content will either not show up when I search (content I know for a fact is there) or will show up and then be unavailable, immediatel...

Newbie

I'm using Spotify Premium on an iPad 3. I've connected with login details - not Facebook.  I'm havin a problem where content will either not show up when I search (content I know for a fact is...

DaleTom

Newbie

1046 Views

3 replies

1 likes

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Spotify iOS AppleTV Presentation Mode

Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV) If not is there any plan to develop such a feature? Thanks!

Regular

Is there a "Presentation Mode" for the iOS Spotify app for use on AppleTV? (Presentation Mode reformats the app to best fit the resolution of the "Mirroring" screen through AppleTV)   If n...

601 Views

0 replies

0 likes

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