Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247845 Views

27 replies

5 likes

  • 247845 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133071 Views

119 replies

13 likes

Other
  • 133071 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3440 Views

0 replies

0 likes

iOS
  • 3440 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310442 Views

62 replies

16 likes

  • 310442 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134089 Views

19 replies

38 likes

  • 134089 Views
  • 19 replies
  • 38 likes

spotify app flips after reinstalling

hello hello as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. after reinstalling the app, i found that all my playlists were either empt...

Regular

hello hello     as spotify did not synchronise new albums i wanted to download anymore (despite certain internet connection), I decided to uninstall and reinstall the spotify app. &...

Freddyflavour

Regular

987 Views

7 replies

0 likes

  • 987 Views
  • 7 replies
  • 0 likes

Playlists won't sync offline on iphone4

Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline. Half of an album synced (with the little green arrows next to the songs) but then it stopped half way through, ...

Casual Listener

Hi, I upgraded to the trial spotify premium on Saturday and instantly tried to sync my playlists to my iphone 4 so I could listen offline.  Half of an album synced (with the little green arrows ...

AmrSay

Casual Listener

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Titel werden nicht angezeigt auf iPhone

Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf meinem iPhone und auf dem PC nicht identisch, da manche ...

Newbie

Ich habe folgendes Problem: Habe mir vor Kurzem Spotify Premium zugelegt und habe auch fleissig playlists auf mein handy geladen, sodass ich sie auch offline hören kann. Nun sind die Listen auf m...

833 Views

0 replies

0 likes

  • 833 Views
  • 0 replies
  • 0 likes

Not letting me search for music on spotify Iphone "search faile"

Anyone help? Search keeps coming up with failed message on spotify mobile. Rather annoying to say the least!!

Newbie

Anyone help?   Search keeps coming up with failed message on spotify mobile. Rather annoying to say the least!!  

TIgapi

Regular

778 Views

4 replies

1 likes

  • 778 Views
  • 4 replies
  • 1 likes

Solved!! iPhone 4S iOS6 search

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not working. Does anyone have any ideas on this please?

Casual Listener

I cannot search for anything using the iPhone app. I also cannot use the spotify radio function. All I see is the search failed. I have deleted the iPhone app and reinstalled and it is still not work...

Shambles86

Casual Listener

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

There's something wrong with the lock screen of Ipod touch while using Spotify...

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also resets randomly, please can you guys help?

Newbie

Hi, I'm using version 0.5.9.10 of Spotify on my Ipod, and when I lock the screen while I'm listening to music, after two or three tracks it doesn't show the latest song that's being played. It also r...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Radio tab is empty way too often

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems randomly) when I start the application and switch to ...

Newbie

I only use Spotify application on iPhone 4s with iOS6 and the only feature I care about is the Radio created from my Starred playlist (about 20 songs in there). Unfortunately very often (and seems ra...

Liam

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! 404 error on IE & iPhone app

Hi, I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error. Please can you advise? Thanks, Mark

Newbie

Hi,   I have just tried logging into my Spotify account via my Facebook account and I keep getting a 404 error.   Please can you advise?   Thanks,   Mark

Peter__

Community Legend

10788 Views

1 replies

1 likes

  • 10788 Views
  • 1 replies
  • 1 likes

Help! Something problem with 30 day trial!

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00. After this I accidentally clicked on 9.99 a month. Suddenly it changed to 9,99 and will be pad on 2012-11-21. So did...

Newbie

Hi! I just wanted to try spotify and I clicked the 30 day trial. It said it will be activated on 2012-11-21 and I needed to pay 0.00.  After this I accidentally clicked on 9.99 a month. Sudd...

Sam

Spotify

736 Views

5 replies

0 likes

  • 736 Views
  • 5 replies
  • 0 likes

Premium through telia

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m using spotify free.. Help please!

Casual Listener

Hey, I got premium from telia and followed the instructions but now I get the error message saying: "Spotify premium is required for on-demand online streaming..." When I log on here it says I´m usin...

nisse_burr

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Solved!! Please, help my

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen"You can help. Thank you!

Casual Listener

Hello. error: I deleted a list - my iphone --- The name list is deleted: "all delicatessen" You can help. Thank you! <email address removed>

Richard

Community Legend

911 Views

2 replies

0 likes

  • 911 Views
  • 2 replies
  • 0 likes

Is there a way to get an album list with covers on the Ipad?

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is this possible in the current Ipad app?

Roadie

I have lots of playlists with only albums in them, and I would like to display them as a list grouped by album, with album covers. Like you get when pressing ctrl-g / cmd-g in the desktop version. Is...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Bug: Push-settings in spanish?

Hi! Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone.I never changed language on my OS what I can remember. It was like this on iOS 5 and now on iOS 6.Have been like this since...

Casual Listener

Hi!   Why do I get the push-settings in another language? On my iPad i get english as in the rest of my OS, but not on my iPhone. I never changed language on my OS what I can remember. It w...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

borrado accidental de lista en iphone

Hola. Accidentalmente he borrado una lista -- des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme. Gracias ! [email protected]

Casual Listener

Hola.  Accidentalmente he borrado una lista  --  des de el iphone --- que ma costado muchos meses hacer. la lista borrada se llama "all delicatessen" Puedes ayudarme.  Gracias !...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Premium on iPhone

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

Newbie

I just activated premium service however it doesn't seem to actually take effect on my iPhone. I logged out and back in and I've tried to force kill the app and reload, no go. Any idea?

user-removed

Not applicable

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Suspected corrupted playlist data

Hello, i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash! having a looAmon the forum I sunder stood that it should be a problem of corrupted data! It's really a...

Casual Listener

Hello,   i currently have an issue on my iOS spotify. I see there an old playlist that I cannot delete. when I try to delete it the app simply crash!  having a looAmon the forum I sun...

catalandavid

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Sound not streaming on iPhone 4S with iOS 6.0.1

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook to login. I was using spotiy on my computer earlier...

Casual Listener

Tested hardware and others apps are playng sound fine. Spotify time bar shows the song is streaming but there is no sound coming out. I have hard reset and also clean installed. I don't use facebook ...

Macers

Newbie

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes

iPhone app takes minutes to start up then sometimes crashes

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4 When Spotify starts, it shows an old collection of playlists and won't respond for minutes. Then if I'm lucky it shows my real current list ...

Casual Listener

Just updated app today in the hope it might become more reliable but now it's worse. I have iOS 5 on iPhone 4   When Spotify starts, it shows an old collection of playlists and won't respo...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

why can I use my spotify acct on my ipad but not my computer?

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account. Yes, I know that Spotify, that's why I want to log in from my computer. Anyone know what I'm doing wrong?

Newbie

I have it installed on my ipad, but I can't load it on my computer, as it says I already have an account.  Yes, I know that Spotify, that's why I want to log in from my computer.  Anyone kn...

Peter__

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Sync is not working anymore

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this **bleep**.

Regular

After latest two updates the SYNC is no longer working between iOS-devices. And when the content is different on devices and macOS the app is crashing when launche. Spotify, we can not pay for this *...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes