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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69939 Views
  • 16 replies
  • 37 likes
  • 69939 Views
  • 16 replies
  • 37 likes

App on droid phone doesnt reconize premium

App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.

  • Newbie
  • App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Just paid £9.99... For what?

Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?

  • Newbie
  • Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?
  • user-removed
  • Not applicable
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Need for a new iPad layout

Hi, I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only covers about 2/3 of the screen. The rest of the screen is inste...

  • Music Fan
  • Hi,   I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only c...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

I also cannot access Premium features even though I paid for it. Your IOS system is messed up.

Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it. I tried logging in through facebook AND through the numeric user number. I even uninstalled the app and re-installed still not working. I just ca...

  • Regular
  •   Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it.     I tried logging in through facebook AND through the numeric user ...
  • oaedoi
  • Newbie
  • 1813 Views
  • 5 replies
  • 0 likes
  • 1813 Views
  • 5 replies
  • 0 likes

I'm premium but says I must be premium???

I can't access premium services but have premium account. Very frustrating. Could this be OS6 related??

  • Casual Listener
  • I can't access premium services but have premium account. Very frustrating.  Could this be OS6 related??
  • Loreen0520
  • Casual Listener
  • 350 Views
  • 3 replies
  • 0 likes
  • 350 Views
  • 3 replies
  • 0 likes

New Premium Subscription not working on Iphone 4S

Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this message board before posting. please help. very fru...

  • Casual Listener
  • Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this ...
  • dylanlorene
  • Newbie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Prevent playlists from appearing on mobile device

Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?

  • Casual Listener
  • Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Premium Question: Offline/Sync

Hi, I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or distortion will now become amplified, and yes you do tell a major d...

  • Regular
  • Hi,   I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or disto...
  • David
  • Spotify Legend
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! ISO 6 Iphone 4s

Iphone 4s, sprint, ISO 6 Tried fresh install nothing... Just updated to iso 6 everything works fine but Spotify will not load music. The app opens you can choose a song, shows the artwork but it will never load a song. I have tried two different netw...

  • Newbie
  • Iphone 4s, sprint, ISO 6 Tried fresh install nothing...   Just updated to iso 6 everything works fine but Spotify will not load music.  The app opens you can choose a song, shows the ...
  • MattSuda
  • Spotify Star
  • 1348 Views
  • 1 replies
  • 0 likes
  • 1348 Views
  • 1 replies
  • 0 likes

Premium is not working on my phone 4

Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it  has also double charged my account any help will great
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

premuim is not working on my iphone 4

Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it  has also double charged my account any help will great
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

absurd offline option!

I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify app, it asked my to log in... every time... it means...

  • Newbie
  • I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify a...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Solved!! Spotify will search but not play songs...

Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?

  • Newbie
  • Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?
  • wyattw74
  • Casual Listener
  • 2422 Views
  • 2 replies
  • 0 likes
  • 2422 Views
  • 2 replies
  • 0 likes

Premium not working?

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? My user name is MPACUK ...what else do I need to tell you, can someone he...

  • Visitor
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? ...
  • Richard
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

can't download onto ipod

I've been trying to download from my computer to i pod and can't figure it out?

  • Casual Listener
  • I've been trying to download from my computer to i pod and can't figure it out?
  • Richard
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

i can't activate my premium account-

I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've tried logging in and out and installing but nothing...

  • Newbie
  • I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've ...
  • 187 Views
  • 0 replies
  • 1 likes
  • 187 Views
  • 0 replies
  • 1 likes