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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69965 Views
  • 16 replies
  • 37 likes
  • 69965 Views
  • 16 replies
  • 37 likes

i can't activate my premium account-

I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've tried logging in and out and installing but nothing...

  • Newbie
  • I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've ...
  • 187 Views
  • 0 replies
  • 1 likes
  • 187 Views
  • 0 replies
  • 1 likes

Premium member but songs in recently created playlist are not showing up on iPhone

Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up on iPhone? The songs added to the playlist were als...

  • Newbie
  • Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up ...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! IPad won't connect to Spotisfy

Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection. In Spotify settings it is saying I have no network connection which is why it won’t connect – but I do have a network connection. Al...

  • Casual Listener
  • Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection.  In Spotify settings it is saying I have no network connection which is why ...
  • hellobrian1
  • Casual Listener
  • 6086 Views
  • 3 replies
  • 0 likes
  • 6086 Views
  • 3 replies
  • 0 likes

Help a newbie with offline playlists?

This may be a stupid question, but can you play songs offline that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playlist offline on my ipad I need to "download playlist" - will ...

  • Newbie
  • This may be a stupid question, but can you play songs offline  that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playli...
  • user-removed
  • Not applicable
  • 8711 Views
  • 4 replies
  • 0 likes
  • 8711 Views
  • 4 replies
  • 0 likes

Song stops after 1 minute - Problem fixed with a hard restart!

I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a hard restart & the app works fine now. Hope it continu...

  • Casual Listener
  • I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a har...
  • Jude
  • Spotify Legend
  • 4062 Views
  • 5 replies
  • 2 likes
  • 4062 Views
  • 5 replies
  • 2 likes

Spotify Stole My Facebook Information

I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account. I am a paying customer (premium) and recently installed the iOS app on my iPod Touch. It would not simply let me sign in with my Spo...

  • Casual Listener
  • I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account.   I am a paying customer (premium) and recently installed the iOS app on...
  • iPaulPro
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Spotify can't play on my I-pod touch

I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step like a sync button?

  • Newbie
  • I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step l...
  • Jude
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Look & Feel

You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old.I personally think you should go for a more stylish, glossy look instead of the current flat look with t...

  • Newbie
  • You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old. I personally think you should go for a more styli...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Ipad

Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ipad?. Gracias de antemano

  • Newbie
  • Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ip...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Can't log on through Facebook

I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??

  • Newbie
  • I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Severe playlist loading issues (iphone app)

Hey, I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my playlists that are not sorted in any folder (some lists in fodlers...

  • Newbie
  • Hey,   I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my play...
  • David
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Premium Account Mayhem

I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's funny because my banks statement sure as hell says -9....

  • Newbie
  • I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's fun...
  • David
  • Spotify Legend
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Offline Modus Premium

Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.

  • Newbie
  •   Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.
  • user-removed
  • Not applicable
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Playlist including songs already stored on ipod

I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. While using my laptop it's no problem as I can make a ...

  • Casual Listener
  • I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. Whi...
  • tg1413
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

iPhone not showing up in Devices

I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices.I reinstalled Spotify on my PC.. reinstalled the app on my phone.. nothing.???

  • Casual Listener
  • I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices. I reinstalled Spotify on my PC.. reinstalled the a...
  • Liam
  • Community Legend
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

If I give thumbs down to the same artist 10 times...

...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION! On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track of his a thumbs-down - TAKE THE HINT AND STOP PLAYING HIS STU...

  • Newbie
  • ...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION!   On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Frustrated and need help!

For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs don't play at all and the ones that do stop half way ...

  • Casual Listener
  • For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs do...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Track Not Synced

I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the playlist from the phone, and re-synced it, and the ...

  • Visitor
  • I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the ...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

Solved!! 30day free premium gone in 2 days??

I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car. After 2 days it stopped working. I checked my email and it said this: "Dear Customer,We've tried a number of times but have been unable to renew y...

  • Casual Listener
  • I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car.   After 2 days it stopped working. I checked my email and it said this: "Dear Customer...
  • Sam
  • Spotify
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

Airplay on iPhone stopped working with 0.5.6

Since the latest update, I cannot play Spotify through my Apple TV via Airplay. It plays 3 seconds then stops. I am using latest iOS 5, Iphone 4, everything updated to latest software. Anyone having the same issue. Any fix?

  • Casual Listener
  • Since the latest update, I cannot play Spotify through my Apple TV via Airplay.   It plays 3 seconds then stops.   I am using latest iOS 5, Iphone 4, everything updated to latest so...
  • David
  • Spotify Legend
  • 1030 Views
  • 2 replies
  • 0 likes
  • 1030 Views
  • 2 replies
  • 0 likes