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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38506 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103854 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1363 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299573 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126269 Views

19 replies

38 likes

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Not all local files will sync

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync. Some of them will but most will not. I've placed all of the tracks I want to sync into playlists that I've set to be available offl...

Casual Listener

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync.  Some of them will but most will not.  I've placed all of the tracks I...

neo-x

Community Legend

418 Views

1 replies

0 likes

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No playlist will sync

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi.

Casual Listener

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi. 

neo-x

Community Legend

359 Views

1 replies

0 likes

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Spotify keeps trying to start songs on the iPad without success

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no warnings, nothing. This is an ipad 2 with iOs 5.0.1 .Spo...

Casual Listener

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no war...

serefarikan

Casual Listener

716 Views

2 replies

0 likes

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Iphone

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

Newbie

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

362 Views

0 replies

0 likes

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Can't sync my iPod

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC. It's an iPod 2g with 4.2.1 and a Windows 7 PC.

Newbie

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC.   It's an iPo...

485 Views

0 replies

0 likes

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Solved!! Error communication with spotify -> offline sync doesn't work

Hi, Everytime I open Spotify on my Iphone 4, I get this error, There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. What could be the problem? I always sync over wifi, and I have...

Newbie

Hi, Everytime I open Spotify on my Iphone 4, I get this error,  There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. ...

Flurry

Casual Listener

14994 Views

65 replies

10 likes

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App doesn't work on my Iphone

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help me as this is really annoying and confusing!

Newbie

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help...

Jude

Spotify Legend

1371 Views

1 replies

0 likes

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Controlling iOS spotify app from another iOS device

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to change any time soon anyways. What I'm looking for...

Newbie

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to...

tony2035

Music Fan

11909 Views

1 replies

0 likes

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Set Mobile Password Loop

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...

Regular

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected).  The problem is, instead of a password in&nbsp...

1243779924

Newbie

614 Views

2 replies

0 likes

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Synching playlist w local files between devices doesn't work for some files (and yes, they're MP3's)

I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost works - many, but not all tracks are synched from the P...

Regular

I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost work...

464 Views

0 replies

0 likes

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please help me is not working

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song". Why is this? Is there like a 1800 number to call cause this is getting ridiculous I lo...

Casual Listener

Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song".   Why is this? ...

neo-x

Community Legend

501 Views

1 replies

0 likes

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Spotify on iOS needs an update

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now. I have two phones (one work, one personal) and my work phone is a Samsung GSII and my personal is an iPhone 5. Hands dow...

Regular

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now.   I have two phones (one work, one personal) and my work pho...

KW1

Regular

1483 Views

4 replies

1 likes

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How do I know I'm not showing my activity on Facebook?

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it to someone. This is not acceptable. On the desktop app,...

Casual Listener

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it...

jp030593

Newbie

4925 Views

9 replies

1 likes

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Is Spotify Overcrowded Already?

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG

Newbie

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG  

user-removed

Not applicable

663 Views

3 replies

0 likes

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Best way to have offline playlists in car? IPOD TOUCH

It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...

Regular

  It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone...   It would be so much easier if I could have a IPOD touch that just stays i...

NeilB

Regular

2334 Views

3 replies

0 likes

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Apple TV - Sometimes music stop for some seconds

Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...

Casual Listener

Hi,    I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify.  It seems to work ok but sometimes the music stops for seve...

russtm

Roadie

3896 Views

5 replies

0 likes

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Why can't I listen to Champion by The Chevin?

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

Newbie

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

David

Spotify Legend

596 Views

1 replies

0 likes

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Solved!! iOS 5 Premium not working.

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...

Newbie

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...

David

Spotify Legend

1040 Views

1 replies

0 likes

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spotify has not upgraded my account

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

Newbie

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

David

Spotify Legend

513 Views

1 replies

0 likes

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Premium wont work

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

Newbie

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

user-removed

Not applicable

507 Views

2 replies

0 likes

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