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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32704 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96654 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294364 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124053 Views

19 replies

38 likes

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  • 19 replies
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Is Spotify Overcrowded Already?

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG

Newbie

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG  

user-removed

Not applicable

641 Views

3 replies

0 likes

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  • 3 replies
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Best way to have offline playlists in car? IPOD TOUCH

It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...

Regular

  It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone...   It would be so much easier if I could have a IPOD touch that just stays i...

NeilB

Regular

2293 Views

3 replies

0 likes

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  • 3 replies
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Apple TV - Sometimes music stop for some seconds

Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...

Casual Listener

Hi,    I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify.  It seems to work ok but sometimes the music stops for seve...

russtm

Roadie

3845 Views

5 replies

0 likes

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  • 5 replies
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Why can't I listen to Champion by The Chevin?

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

Newbie

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

David

Spotify Legend

572 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! iOS 5 Premium not working.

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...

Newbie

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...

David

Spotify Legend

1010 Views

1 replies

0 likes

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spotify has not upgraded my account

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

Newbie

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

David

Spotify Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Premium wont work

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

Newbie

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

user-removed

Not applicable

481 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium

I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2

Newbie

I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2

neo-x

Community Legend

379 Views

1 replies

0 likes

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  • 1 replies
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Premium subscription wont update on my ipod touch.

I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.

Visitor

I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.

neo-x

Community Legend

720 Views

2 replies

0 likes

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  • 2 replies
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Bar not moving + Radio not playing (Premium Customer)

Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... Would highly apriciate a good and straightfowrward solutio...

Newbie

Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... ...

442 Views

0 replies

0 likes

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Any plans for iPad streaming on Unlimited subscription?

Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited? I know you consider the iPad a mobile device but many people now like me use one as their main home computer (for ...

Newbie

Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited?  I know you consider the iPad a mobile device but many p...

Richard

Community Legend

2872 Views

15 replies

2 likes

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  • 15 replies
  • 2 likes

new Radio on Mobile Spotify app

Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. Thanks.Rob G.

Newbie

Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. ...

503 Views

0 replies

0 likes

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Spotify stops playing after a minute!

So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you. * First of all, try restarting your phone. Recently, we have seen this to b...

Spotify Legend

So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you.    * First...

David

Spotify Legend

20380 Views

29 replies

3 likes

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Spotify clearing my offlne playlists when i log in on my iPhone

I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90% of the time I get a message saying something along the line...

Casual Listener

  I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90%...

Peter__

Community Legend

821 Views

1 replies

0 likes

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multiple devices

Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are both cheaper per month than the premium subscription...

Visitor

Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are b...

Peter__

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Spotify on iphone4 does not connect on 3G, but it does on WiFi

Hi guys, I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed that I could not listen to music while in the car, except for...

Visitor

Hi guys,   I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed...

neo-x

Community Legend

555 Views

1 replies

0 likes

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Crossfading with offline playlist = huge amount data usage

When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading to 0 seconds the data usage stops. With 4 sec crossf...

Newbie

When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading t...

1448 Views

0 replies

0 likes

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Sick of haveing to sign out then sign back in so spotify unfrezes!

Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in some cases turn my iPod off then on! Sort it out o...

Newbie

Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in...

Peter__

Community Legend

672 Views

1 replies

0 likes

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Playlist order doesn't make sense

It just takes every song in each playlist and puts them in a completly random order. What makes it worse is you cant sort them in any way that I have been able to figure out. at least add a sort alphabeticly and by date added option please! Makes fin...

Newbie

It just takes every song in each playlist and puts them in a completly random order.  What makes it worse is you cant sort them in any way that I have been able to figure out.  at least add...

cyrosystems

Music Fan

641 Views

2 replies

1 likes

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Solved!! Help!

I recently downloaded the Spotify app on my iPhone and did the 48 hour Spotify Premium trial. Once the trial ended I wanted to buy the Spotify Unlimited but there were no prompts to do so... Anyway, I purchased it on my desktop but now the actual app...

Newbie

I recently downloaded the Spotify app on my iPhone and did the 48 hour Spotify Premium trial.  Once the trial ended I wanted to buy the Spotify Unlimited but there were no prompts to do so... ...

neo-x

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes