Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233367 Views

27 replies

5 likes

  • 233367 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114905 Views

116 replies

13 likes

Other
  • 114905 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2404 Views

0 replies

0 likes

iOS
  • 2404 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304160 Views

61 replies

16 likes

  • 304160 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129803 Views

19 replies

38 likes

  • 129803 Views
  • 19 replies
  • 38 likes

Premium is not working

I upgraded to premium today but when I go back to spotify on my iphone it denies me access to anything premiuim. I logged out, restarted the app, re-downloaded it and nothing.

Newbie

I upgraded to premium today but when I go back to spotify on my iphone it denies me access to anything premiuim.  I logged out, restarted the app, re-downloaded it and nothing. 

neo-x

Community Legend

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Premium not working on iPhone

I bought a premium account earlier today and it has gone through and is working on my computer but not my iPhone. I tried uninstalling the app and when I log in it shows all of my playlists but if I try to listen it just says "only premium users can ...

Casual Listener

I bought a premium account earlier today and it has gone through and is working on my computer but not my iPhone. I tried uninstalling the app and when I log in it shows all of my playlists but if I ...

neo-x

Community Legend

535 Views

2 replies

1 likes

  • 535 Views
  • 2 replies
  • 1 likes

My premium account isn't activated

I switched to a premium account around moo. Today and my iPhone app still shows me as not having premium but on the Spotify website it shows me as premium. I have already uninstalled and reinstalled the app, restarted my phone, and logged out and bac...

Newbie

I switched to a premium account around moo. Today and my iPhone app still shows me as not having premium but on the Spotify website it shows me as premium. I have already uninstalled and reinstal...

neo-x

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Require Login Every Time IPod Is shut off

Everytime I disconnect from wifi I cannot listen to my music even though the playlists are downloaded because it requires me to log back in but I cannot because I do not have access to wifi. This happens daily and is frustrating. I am able to replica...

Newbie

Everytime I disconnect from wifi I cannot listen to my music even though the playlists are downloaded because it requires me to log back in but I cannot because I do not have access to wifi. This hap...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

I can't get to friends profiles or playlists.

Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access people's profiles or playlists, even when thy subscr...

Newbie

Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access p...

Peter__

Community Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Remote

Spoiler (Highlight to read) Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!

Newbie

  Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!  

neo-x

Community Legend

1335 Views

3 replies

0 likes

  • 1335 Views
  • 3 replies
  • 0 likes

Not all local files will sync

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync. Some of them will but most will not. I've placed all of the tracks I want to sync into playlists that I've set to be available offl...

Casual Listener

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync.  Some of them will but most will not.  I've placed all of the tracks I...

neo-x

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

No playlist will sync

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi.

Casual Listener

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi. 

neo-x

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify keeps trying to start songs on the iPad without success

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no warnings, nothing. This is an ipad 2 with iOs 5.0.1 .Spo...

Casual Listener

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no war...

serefarikan

Casual Listener

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Iphone

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

Newbie

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Can't sync my iPod

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC. It's an iPod 2g with 4.2.1 and a Windows 7 PC.

Newbie

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC.   It's an iPo...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Solved!! Error communication with spotify -> offline sync doesn't work

Hi, Everytime I open Spotify on my Iphone 4, I get this error, There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. What could be the problem? I always sync over wifi, and I have...

Newbie

Hi, Everytime I open Spotify on my Iphone 4, I get this error,  There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. ...

Flurry

Casual Listener

15384 Views

65 replies

10 likes

  • 15384 Views
  • 65 replies
  • 10 likes

App doesn't work on my Iphone

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help me as this is really annoying and confusing!

Newbie

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help...

Jude

Spotify Legend

1384 Views

1 replies

0 likes

  • 1384 Views
  • 1 replies
  • 0 likes

Controlling iOS spotify app from another iOS device

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to change any time soon anyways. What I'm looking for...

Newbie

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to...

tony2035

Music Fan

11939 Views

1 replies

0 likes

  • 11939 Views
  • 1 replies
  • 0 likes

Set Mobile Password Loop

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...

Regular

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected).  The problem is, instead of a password in&nbsp...

1243779924

Newbie

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Synching playlist w local files between devices doesn't work for some files (and yes, they're MP3's)

I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost works - many, but not all tracks are synched from the P...

Regular

I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost work...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

please help me is not working

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song". Why is this? Is there like a 1800 number to call cause this is getting ridiculous I lo...

Casual Listener

Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song".   Why is this? ...

neo-x

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Spotify on iOS needs an update

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now. I have two phones (one work, one personal) and my work phone is a Samsung GSII and my personal is an iPhone 5. Hands dow...

Regular

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now.   I have two phones (one work, one personal) and my work pho...

KW1

Regular

1507 Views

4 replies

1 likes

  • 1507 Views
  • 4 replies
  • 1 likes

How do I know I'm not showing my activity on Facebook?

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it to someone. This is not acceptable. On the desktop app,...

Casual Listener

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it...

jp030593

Newbie

4977 Views

9 replies

1 likes

  • 4977 Views
  • 9 replies
  • 1 likes

Is Spotify Overcrowded Already?

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG

Newbie

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG  

user-removed

Not applicable

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes