Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395076 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop and its all good, so why can't i do it on the ipad ver...
Newbie
Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop a...
Jude
Spotify Legend
1087 Views
1 replies
0 likes
How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you
Newbie
How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you
drainster
Casual Listener
3356 Views
6 replies
2 likes
I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running on Verizon's LTE network. iPhone's have been reset multiple times and...
Casual Listener
I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running o...
Pbit
Newbie
1643 Views
3 replies
1 likes
I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone 4 and reinstall it and it would work just fine. This time when...
Casual Listener
I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone...
SpotifyAl
Casual Listener
472 Views
1 replies
0 likes
I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist, their songs show up in the playlists, and most sea...
Newbie
I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist,...
271 Views
0 replies
0 likes
Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added", so it sorts them by the date their added. And on t...
Visitor
Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added",...
277 Views
0 replies
2 likes
Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotify suck up or mess with the phones connections? Seem...
Newbie
Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotif...
433 Views
0 replies
0 likes
I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening
Casual Listener
I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening
wmarkowsky
Casual Listener
498 Views
2 replies
0 likes
Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried to delete and download the app again, but nothing changes. It's rather a...
Newbie
Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried t...
496 Views
0 replies
0 likes
While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...
Casual Listener
While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names. - Can't rearrange playlists. - Can't arr...
TheNinjaNaren
Newbie
699 Views
4 replies
2 likes
I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...
Regular
I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...
319 Views
0 replies
0 likes
Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...
Casual Listener
Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...
urkelme
Casual Listener
888 Views
4 replies
0 likes
Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...
Casual Listener
Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...
62721 Views
0 replies
0 likes
I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
Visitor
I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
409 Views
0 replies
0 likes
I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...
Newbie
I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...
meahtenoha
Spotify
480 Views
1 replies
0 likes
When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
Newbie
When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
sweetmomba
Newbie
7024 Views
8 replies
1 likes
Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...
Music Fan
Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...
342 Views
0 replies
0 likes
hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
Newbie
hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
user-removed
Not applicable
399 Views
2 replies
0 likes
I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the ability to temporarily download them to my mp3 player. Is it possible ...
Newbie
I currently use Rhapsody to transfer tracks to my mp3 player. These are tracks I have not purchased and are not local. I must update the license on them every so often. I have the a...
333 Views
0 replies
0 likes
So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept crashing and I thought it was stupid. So anyway, I've p...
Newbie
So I got duped into spending £9.99 on a premium Spotify account (I forgot to cancel my account after the free 30 day trial). I had every intention of cancelling my account as the free trial kept cras...
638 Views
0 replies
2 likes