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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243322 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126991 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3064 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308251 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132319 Views

19 replies

38 likes

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"Track not available offline" dialog stuck in loop

I listen to Spotify on my iPhone when I'm driving and from time to time, it loses internet connection (moving between towers, etc). It will pop up the dialog "Track not available offline" and no matter how many times I click okay, it keeps reappearin...

Regular

I listen to Spotify on my iPhone when I'm driving and from time to time, it loses internet connection (moving between towers, etc). It will pop up the dialog "Track not available offline" and no matt...

Mciaralli

Newbie

1293 Views

5 replies

0 likes

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sound on iPhone 4s drops

Since I got the latest Spotify update (this morning) on my iPhone 4s, the sound drops away after about a minute of listening, on all apps and functions. Only phoning works. My iOs is up to date, as are all apps on my iPhone. Anybody else got this pro...

Newbie

Since I got the latest Spotify update (this morning) on my iPhone 4s, the sound drops away after about a minute of listening, on all apps and functions. Only phoning works. My iOs is up to date, as a...

316 Views

0 replies

0 likes

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Forced logoff on offline mode

Hi guys. I have the new iPod Touch (5th generation) and I Spotify on it. I have the premium plan, but everytime when I'm offline the Spotify just logoff from my account! So I have to go to somewhere to get Wi-Fi signal to log in again. This is really...

Newbie

Hi guys. I have the new iPod Touch (5th generation) and I Spotify on it. I have the premium plan, but everytime when I'm offline the Spotify just logoff from my account! So I have to go to somewhere ...

454 Views

0 replies

0 likes

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mp3 sync spotify mobile

I have an mp3 on computer locally, imported into Spotify and put into a playliste. It plays perfectply on my computer but it just does not sync to my mobile phone. all the other tracks in the playlist work just fine, but they are titles that are avai...

Music Fan

I have an mp3 on computer locally, imported into Spotify and put into a playliste. It plays perfectply on my computer but it just does not sync to my mobile phone. all the other tracks in the playlis...

366 Views

0 replies

0 likes

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Backing up offline playlists on iPhone to upgrade to IOS 6

Hello, I have an iPhone 4S, and i would like to do the update from ios 5, to ios 6. As offline sync is veeery slow, i would like to know if there is any ways to backup my offline playlists on my mac and then restore them via usb to my iPhone, once th...

Casual Listener

Hello,   I have an iPhone 4S, and i would like to do the update from ios 5, to ios 6. As offline sync is veeery slow, i would like to know if there is any ways to backup my offline playlis...

kingjbbk

Casual Listener

1295 Views

2 replies

0 likes

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No free Spotify radio for Australian iPad users? Bah!

I find it hard to swallow that, in Australia, I can listen to Spotify Radio over WiFi in my home on my laptop, but not on my iPad. The laptop and iPad are equally "mobile", ie tied to wifi internet and probaly not leaving the house much. . No radio f...

Newbie

I find it hard to swallow that, in Australia, I can listen to Spotify Radio over WiFi in my home on my laptop, but not on my iPad. The laptop and iPad are equally "mobile", ie tied to wifi inter...

xBeanie

Newbie

476 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Importing playlists

How do I import my spotify offline playlists to my iTunes library, or is this even possible? Spotify doesn't show up in my file sharing section on iTunes. Am I overlooking something ?

Newbie

How do I import my spotify offline playlists to my iTunes library, or is this even possible? Spotify doesn't show up in my file sharing section on iTunes. Am I overlooking something ?

Jude

Spotify Legend

1272 Views

1 replies

0 likes

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Frustrated

I've paid for premium, reinstalled the app, logged in and out several times, and its still not working. Please help, or refund my money.

Newbie

I've paid for premium, reinstalled the app, logged in and out several times, and its still not working. Please help, or refund my money.

Jude

Spotify Legend

488 Views

1 replies

0 likes

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"Shuffle" does not shuffle entire playlist, only plays 50 or so songs over and over.

This seems to be a similar problem as here: http://community.spotify.com/t5/Desktop-Windows/Shuffle-repeats-songs-too-often/td-p/22413 But, I wanted to post it here as it's happening in iOS and not just on the Desktop client. I have a playlist with 3...

Casual Listener

This seems to be a similar problem as here: http://community.spotify.com/t5/Desktop-Windows/Shuffle-repeats-songs-too-often/td-p/22413 But, I wanted to post it here as it's happening in iOS and n...

dragon2611

Casual Listener

3050 Views

4 replies

0 likes

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Upgraded to Premium but still got a free account?

Hi, I just upgraded to a premium account. Problem is, it says at my profile at spotify that I'm using a free account. That can't be right because I entered the code correctly and got a message that I had upgraded to premium.I tried restarting the pho...

Casual Listener

Hi, I just upgraded to a premium account. Problem is, it says at my profile at spotify that I'm using a free account. That can't be right because I entered the code correctly and got a message that I...

David

Spotify Legend

1523 Views

10 replies

0 likes

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My premium acct won't work on ipad

I upgraded my acct to premium. But it won't work on my iPad 2 . Please help.

Newbie

I upgraded my acct to premium. But it won't work on my iPad 2 . Please help. 

David

Spotify Legend

913 Views

1 replies

0 likes

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iPhone App login problems

I just signed up for Spotify Premium and I can login on the site but the iPhone App says my username and password are incorrect! Can anybody help!

Casual Listener

I just signed up for Spotify Premium and I can login on the site but the iPhone App says my username and password are incorrect! Can anybody help!

user-removed

Not applicable

747 Views

3 replies

0 likes

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Spotify Premium & Facebook

So I login through my Facebook and I purchased premium this morning but it still won't let me listen to my songs.. Or anyone else's. Please tell me what I need to do to fix it! I'm not paying for nothing....

Newbie

So I login through my Facebook and I purchased premium this morning but it still won't let me listen to my songs.. Or anyone else's. Please tell me what I need to do to fix it! I'm not paying for...

user-removed

Not applicable

622 Views

4 replies

0 likes

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  • 4 replies
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independent volume function

I'm trying to play spotify along with audio from another app, spotify uses my ipads volume instead of its own independent volume, this means when i turn spotify down, it turns the ipads master down which lowers the other app volume aswell, there's no...

Casual Listener

I'm trying to play spotify along with audio from another app, spotify uses my ipads volume instead of its own independent volume, this means when i turn spotify down, it turns the ipads master down w...

550 Views

0 replies

0 likes

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not playing streaming music iphone

Recently installed spotify on my iphone 3g. i have been a prenium customer for awhile - used spotify on my macbook. i have made a couple of my playlists offline on m phone (around 500 tracks), but now the app seems to have hung. it says 46 out of 144...

Regular

Recently installed spotify on my iphone 3g. i have been a prenium customer for awhile - used spotify on my macbook.   i have made a couple of my playlists offline on m phone (around 500 trac...

369 Views

0 replies

0 likes

  • 369 Views
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Error 408

I downloaded the Spotify app on my iPhone in America but am now back in Australia. Every time I try to log in normally or via Facebook it gives my the error 408 message. Any ideas how to fix?

Casual Listener

I downloaded the Spotify app on my iPhone in America but am now back in Australia. Every time I try to log in normally or via Facebook it gives my the error 408 message. Any ideas how to fix?

290 Views

0 replies

0 likes

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Error 408

Hi,I downloaded the Spotify app on my iPhone in America but am now back in Australia. Every time I try to log in normally or via Facebook it gives my the error 408 message. Any ideas how to fix?

Casual Listener

Hi, I downloaded the Spotify app on my iPhone in America but am now back in Australia. Every time I try to log in normally or via Facebook it gives my the error 408 message. Any ideas how to fix?

290 Views

0 replies

0 likes

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Login again and again?

This has happened to me always in planes. When i'm using the airplane mode spotify asks me to login in my account again!! At 10000 feet!! This is a shame! It didn't happen in others versions. Please fix it up. It should asks for login the first time ...

Casual Listener

This has happened to me always in planes. When i'm using the airplane mode spotify asks me to login in my account again!! At 10000 feet!! This is a shame! It didn't happen in others versions. Please ...

rDlM

Casual Listener

640 Views

2 replies

0 likes

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New with iPod Touch with Spotify - computer illiterate - please help

I am new using iPod Touch 5th Gen with Spotify and right now I am playing the music from Spotify account thru my iPod - is there any way for me to sync the music (my playlist) directly onto my iPod Touch? Also, I am leaving for an oversee trip(southe...

Newbie

I am new using iPod Touch 5th Gen with Spotify and right now I am playing the music from Spotify account thru my iPod  - is there any way for me to sync the music (my playlist) directl...

516 Views

0 replies

0 likes

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Can't upgrade to premuim through mobile

I'm on an iPod touch 4th gen running iOS 6and the latest spotify software. First thing I noticed is there is no way to upgrade to premium within the spotify app itself. Then after going into the spotify website I get to the place where I'm able to co...

Newbie

I'm on an iPod touch 4th gen running iOS 6and the latest spotify software. First thing I noticed is there is no way to upgrade to premium within the spotify app itself. Then after going into the spot...

neo-x

Community Legend

772 Views

3 replies

0 likes

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