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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408210 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279454 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178854 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. how can i change increase that ammount, and use more ro...
Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. ...
Regular
897 Views
9 replies
0 likes
I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a half second or so before re-logging in and pausing. Th...
I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a hal...
Newbie
762 Views
4 replies
0 likes
Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop and its all good, so why can't i do it on the ipad ver...
Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop a...
Spotify Legend
1103 Views
1 replies
0 likes
How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you
How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you
Casual Listener
3410 Views
6 replies
2 likes
I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running on Verizon's LTE network. iPhone's have been reset multiple times and...
I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running o...
Newbie
1669 Views
3 replies
1 likes
I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone 4 and reinstall it and it would work just fine. This time when...
I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone...
Casual Listener
490 Views
1 replies
0 likes
I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist, their songs show up in the playlists, and most sea...
I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist,...
287 Views
0 replies
0 likes
Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added", so it sorts them by the date their added. And on t...
Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added",...
283 Views
0 replies
2 likes
Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotify suck up or mess with the phones connections? Seem...
Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotif...
443 Views
0 replies
0 likes
I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening
I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening
Casual Listener
522 Views
2 replies
0 likes
Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried to delete and download the app again, but nothing changes. It's rather a...
Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried t...
506 Views
0 replies
0 likes
While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...
While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names. - Can't rearrange playlists. - Can't arr...
Newbie
737 Views
4 replies
2 likes
I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...
I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...
334 Views
0 replies
0 likes
Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...
Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...
Casual Listener
930 Views
4 replies
0 likes
Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...
Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...
64595 Views
0 replies
0 likes
I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
415 Views
0 replies
0 likes
I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary steps for cancelling my subscription, but was bill...
I have documented 3 e-mails to spotify so far. I have been billed for the month of septemper for 9.999 my case numbers are 00277009 and 00284722. On the 18th of September I followed all the necessary...
Spotify
502 Views
1 replies
0 likes
When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.
Newbie
7127 Views
8 replies
1 likes
Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to the tube (no network) and keep listening. Scenario2: I enter ...
Iphone 4S running IOS6 (yeah, that £$^%£6$) Scenario1: I start to listen to my offline playlists when the phone is online at home or on the street. Then without quitting the app I enter to...
359 Views
0 replies
0 likes
hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
hi, i'm a new user and I have premium on my ipad but it wont show up on my iphone, can you help please. I don't log on via facebook - should I? thank you
Not applicable
418 Views
2 replies
0 likes
