Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233385 Views

27 replies

5 likes

  • 233385 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114930 Views

116 replies

13 likes

Other
  • 114930 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2407 Views

0 replies

0 likes

iOS
  • 2407 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304165 Views

61 replies

16 likes

  • 304165 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129808 Views

19 replies

38 likes

  • 129808 Views
  • 19 replies
  • 38 likes

Best way to have offline playlists in car? IPOD TOUCH

It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...

Regular

  It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone...   It would be so much easier if I could have a IPOD touch that just stays i...

NeilB

Regular

2367 Views

3 replies

0 likes

  • 2367 Views
  • 3 replies
  • 0 likes

Apple TV - Sometimes music stop for some seconds

Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...

Casual Listener

Hi,    I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify.  It seems to work ok but sometimes the music stops for seve...

russtm

Roadie

3916 Views

5 replies

0 likes

  • 3916 Views
  • 5 replies
  • 0 likes

Why can't I listen to Champion by The Chevin?

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

Newbie

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

David

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!! iOS 5 Premium not working.

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...

Newbie

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...

David

Spotify Legend

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

spotify has not upgraded my account

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

Newbie

I am paying for Spotify premium but my account has not been upgraded. WHat has gone wrong?

David

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Premium wont work

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

Newbie

I just upgrades to premium with a working card and it wont work and ive already logged and out and logged back in at least 20 times... This is bullshot

user-removed

Not applicable

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Premium

I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2

Newbie

I bought premium and it dosent recognize my payment, what do I do? I have a DROID X2

neo-x

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Premium subscription wont update on my ipod touch.

I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.

Visitor

I just got premium but it still says on my account on my ipod that i have to subscribe to premium. I logged in and out and it still won't work.

neo-x

Community Legend

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

Bar not moving + Radio not playing (Premium Customer)

Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... Would highly apriciate a good and straightfowrward solutio...

Newbie

Hello! I cannot listen to my music !! Have files dowloaded - can see the albums, songs, but the bar for music does not move and I cannot hear the music. The audio system of my iPhone works... ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Any plans for iPad streaming on Unlimited subscription?

Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited? I know you consider the iPad a mobile device but many people now like me use one as their main home computer (for ...

Newbie

Could Spotify advise if there are any future plans to offer streaming (not offline mode) for iPad users if they subscribe to unlimited?  I know you consider the iPad a mobile device but many p...

Richard

Community Legend

2953 Views

15 replies

2 likes

  • 2953 Views
  • 15 replies
  • 2 likes

new Radio on Mobile Spotify app

Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. Thanks.Rob G.

Newbie

Now whenever I want to play an album, the Start Radio option comes up and I can't just play the album. I want to play the music I choose not have a radio program choose it for me! Please advise. ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a minute!

So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you. * First of all, try restarting your phone. Recently, we have seen this to b...

Spotify Legend

So your Spotify seems to be stopping after a minute or so of playback. Let's try and get it working again. Below, I've popped a couple of troubleshooting suggestions for you.    * First...

David

Spotify Legend

20761 Views

29 replies

3 likes

  • 20761 Views
  • 29 replies
  • 3 likes

Spotify clearing my offlne playlists when i log in on my iPhone

I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90% of the time I get a message saying something along the line...

Casual Listener

  I have a premium Spotify account which i pa for monthly. The problem I have is how offline playlists work (or DON'T WORK) on my mobile phone. When i access my spotify account on my phone 90%...

Peter__

Community Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

multiple devices

Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are both cheaper per month than the premium subscription...

Visitor

Would love to see multiple device option. I currently pay for 2 well known movie and tv app subscriptions that allow me to use their app simultaneously and on I believe up to 5 devices and they are b...

Peter__

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Spotify on iphone4 does not connect on 3G, but it does on WiFi

Hi guys, I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed that I could not listen to music while in the car, except for...

Visitor

Hi guys,   I´ve been having a problem for a month now in my Iphone 4 with Spotify, I have a premium account that got in the US. Then, I moved back to Spain, and sometime after that I noticed...

neo-x

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Crossfading with offline playlist = huge amount data usage

When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading to 0 seconds the data usage stops. With 4 sec crossf...

Newbie

When I am listening to a offline playlist (with setting offline modus = OFF) my data usage will increase approximately with 1,5 ~ 3mb when crossfading to another song starts. When I put crossfading t...

1479 Views

0 replies

0 likes

  • 1479 Views
  • 0 replies
  • 0 likes

Sick of haveing to sign out then sign back in so spotify unfrezes!

Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in some cases turn my iPod off then on! Sort it out o...

Newbie

Everyday this happens and I am sick of it what the hell am I paying you for if spotify doesn't work proply ! It just goes mental then u can play music or search I have to sign out then sin back in in...

Peter__

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Playlist order doesn't make sense

It just takes every song in each playlist and puts them in a completly random order. What makes it worse is you cant sort them in any way that I have been able to figure out. at least add a sort alphabeticly and by date added option please! Makes fin...

Newbie

It just takes every song in each playlist and puts them in a completly random order.  What makes it worse is you cant sort them in any way that I have been able to figure out.  at least add...

cyrosystems

Music Fan

719 Views

2 replies

1 likes

  • 719 Views
  • 2 replies
  • 1 likes

Solved!! Help!

I recently downloaded the Spotify app on my iPhone and did the 48 hour Spotify Premium trial. Once the trial ended I wanted to buy the Spotify Unlimited but there were no prompts to do so... Anyway, I purchased it on my desktop but now the actual app...

Newbie

I recently downloaded the Spotify app on my iPhone and did the 48 hour Spotify Premium trial.  Once the trial ended I wanted to buy the Spotify Unlimited but there were no prompts to do so... ...

neo-x

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Latest update stops music playback on iPad

I've been a paying user for over a year and could basically summarize my Spotify experience as great when listening on my CPU or my iPad but completely unreliable on my iPhone. I have enjoyed Spotify most through my iPad. That is, however, until the ...

Newbie

I've been a paying user for over a year and could basically summarize my Spotify experience as great when listening on my CPU or my iPad but completely unreliable on my iPhone. I have enjoyed Spotify...

594 Views

0 replies

2 likes

  • 594 Views
  • 0 replies
  • 2 likes