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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407285 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278584 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178259 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?
Hi there, I am under the inpression my searchfunction fails, after i've installed the recent update. Is it just me, or is it a bug?
Spotify Legend
549 Views
3 replies
1 likes
There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the lock screen will not change after 2 songs, saying that it is pl...
There are 2 things I've noticed with the current version of Spotify on the iOS. One is that the song titles do not update on the iPod lock screen. When the track changes, the name on the l...
Spotify Legend
790 Views
3 replies
2 likes
I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase premium to stream music, but I have already done so
I purchased spotify premium and I still am getting adds. Also when I click to upgrade it says that I have Premium. Finally the app on my iPhone 4 is also telling me I need to purchase pre...
Newbie
967 Views
5 replies
0 likes
I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" playlist, all the small arrows pointing down under th...
I've had a spotify account for over 8 months now, but I just recently got an iphone, downloaded the spotify app and upgraded to premium. When I turn on the "Available Offline" mode on my "starred" pl...
478 Views
0 replies
0 likes
The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still not appearing under devices. Uninstalled and reins...
The subject pretty much sums up my problem. Ive had no problems with spotfiy at all before this. Now however, everything that can go wrong, has done. Ive tried plugging phone in and using wifi, still...
Music Fan
463 Views
1 replies
0 likes
I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without spotify for weeks now, please help!
I have had a premium account for sometime but all of a sudden it has stopped working, now I get the message saying I must have a premium account but I already do. Very Frustrating I have been without...
Spotify
24569 Views
59 replies
4 likes
So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from syncing (I have not been formally told this, but at...
So I am currently living in a dorm and therefore using the college wifi. My understanding is that I cannot sync any device over wifi here because something in the router settings is blocking me from ...
1052 Views
0 replies
0 likes
I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?
I use Spotify premium. I cannot get Spotify Radio to get past infinitely long spinner icon on iPod Touch iOS6. Radio does work for me on iPhone iOS6. Any advice?
256 Views
0 replies
0 likes
I am a premium member, and music won't play on my iPad.... Any help?
I am a premium member, and music won't play on my iPad.... Any help?
Spotify Legend
1660 Views
1 replies
0 likes
I just signed up for Spotify and have a question about offline mode on my iphone. If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even though I have internet connection? Or does it only play ...
I just signed up for Spotify and have a question about offline mode on my iphone. If I set a song to offline mode (to avoid data usage), will it automatically play the song in offline mode even...
380 Views
0 replies
0 likes
I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anything. It says no music data is found. Why is this/ c...
I am unable to play my Spotify Premium from my iPhone 4 in my car. My car plays my music from a usb port. My friend's Spotify account works in it, but whenever i put my iphone in, it won't play anyth...
Casual Listener
2866 Views
1 replies
0 likes
Hey guys! The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were present in the previous versions. Any issues, just pop us a message below...
Hey guys! The lastest update for Spotify on your iPhone is now available on the AppStore. Pretty small update, this one - It mostly addresses some connectivity issues that were prese...
Music Fan
3502 Views
18 replies
0 likes
I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with facebook" upon app startup.I feel like offline conte...
I have encountered a UI bug that prevents offline access. I often travel by Airplane, and to rural areas where mobile internet doesnt really work. Spotify will randomly require that I "sign in with f...
Casual Listener
3078 Views
7 replies
4 likes
I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user to listen to radio. I can't see anything in Settin...
I'm a premium user and Spotify works fine on my desktop mac pro but on my iPhone, although it shows my playlists (all listed as havng 0 tracks), I can't play them it tells me I must be a Premium user...
347 Views
0 replies
0 likes
I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts?
I had the 48 hour free trial and then updated to the 30 days free trial and now all my playlists are gone. Thoughts?
279 Views
0 replies
0 likes
?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!
?!?! I did the App Store upgrade recently, now all my downloads stop playing at 55-58 seconds. Why?!?!
Casual Listener
644 Views
3 replies
0 likes
For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to be paying for something I can't use.
For the past day or so, my songs will not start unless I skip ahead about 2 seconds, and then it stops playing again between 1:30-2:00. Is there a specific way to solve this problem? I don't want to ...
296 Views
0 replies
0 likes
Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphone 3GS, this will not recognise spotify tracks, it j...
Hi, my friend has a iPhone 4 standard phone, not s, when I plug her phone into my car it streams spotify through the car, and I can controll it through my stereo controls, my other friend has a Iphon...
546 Views
0 replies
0 likes
I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spotify, only to realize that I'm logged out and can't ...
I'm sorry if this has been posted in recent weeks, but I am consistently being logged out from Spotify on my mobile device. This is extremely frustrating as I'm usually in the subway when I open Spot...
257 Views
0 replies
0 likes
Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, reinstalling etc
Hi, I have the same problem as lots of people: I bought a premium account but its not working on my iphone. Songs are grey and prompt for premium account. Tried everything, restarting, logging out, r...
Casual Listener
1744 Views
10 replies
2 likes
