Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225868 Views

53 replies

13 likes

  • 225868 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150761 Views

506 replies

108 likes

  • 150761 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106100 Views

19 replies

38 likes

  • 106100 Views
  • 19 replies
  • 38 likes

iPhone not showing up in Devices

I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices.I reinstalled Spotify on my PC.. reinstalled the app on my phone.. nothing.???

Casual Listener

I've seen this issue on the forum but no answer for me. Using the same account, same wifi connection.. but my phone isnt showing up on the devices. I reinstalled Spotify on my PC.. reinstalled the a...

Liam

Community Legend

421 Views

2 replies

0 likes

  • 421 Views
  • 2 replies
  • 0 likes

If I give thumbs down to the same artist 10 times...

...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION! On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track of his a thumbs-down - TAKE THE HINT AND STOP PLAYING HIS STU...

Newbie

...STOP PUTTING TRACKS BY THAT ARTIST IN MY RADIO STATION!   On my comedy radio station based on Daniel Tosh or Brian Regan, I keep getting tracks by Dane Cook. I've given every single track...

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes

Frustrated and need help!

For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs don't play at all and the ones that do stop half way ...

Casual Listener

For the past month, I have not been able to use my iPhone app. I have tried syncing my music to my phone, but it stops syncing after about 20 songs (I have hundreds). As of now, over half my songs do...

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Track Not Synced

I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the playlist from the phone, and re-synced it, and the ...

Visitor

I'm having an issue with syncing my mp3s for offline playing. I have this playlists with all the songs I want to hear offline, but certain ones tell me I need to sync it from my PC. I've deleted the ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Solved!! 30day free premium gone in 2 days??

I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car. After 2 days it stopped working. I checked my email and it said this: "Dear Customer,We've tried a number of times but have been unable to renew y...

Casual Listener

I signed up for the 30 day free trial for the premium so I could try it out on my phone and in the car.   After 2 days it stopped working. I checked my email and it said this: "Dear Customer...

Sam

Spotify

654 Views

4 replies

0 likes

  • 654 Views
  • 4 replies
  • 0 likes

Airplay on iPhone stopped working with 0.5.6

Since the latest update, I cannot play Spotify through my Apple TV via Airplay. It plays 3 seconds then stops. I am using latest iOS 5, Iphone 4, everything updated to latest software. Anyone having the same issue. Any fix?

Casual Listener

Since the latest update, I cannot play Spotify through my Apple TV via Airplay.   It plays 3 seconds then stops.   I am using latest iOS 5, Iphone 4, everything updated to latest so...

David

Spotify Legend

1072 Views

2 replies

0 likes

  • 1072 Views
  • 2 replies
  • 0 likes

Songs won't start playing

Updated the App on my iPhone 4 yesterday and now the songs won't start playing. They're not buffering--just not playing on from 0:00 as if they're paused. The triangle "play" icon turns to a "pause" symbol and everything. I have a strong wifi connect...

Newbie

Updated the App on my iPhone 4 yesterday and now the songs won't start playing. They're not buffering--just not playing on from 0:00 as if they're paused. The triangle "play" icon turns to a "pause" ...

TH19

Newbie

2265 Views

5 replies

0 likes

  • 2265 Views
  • 5 replies
  • 0 likes

Cannot use spotify mobile offline on iPhone 3G

I am trying out the 30-day free trial premium account, and have downloaded the Spotify app to my iPhone 3GS. Playlist is turned to be available offline and synced. However, when I launch the app on the iPhone it requires me to have an internet connec...

Newbie

I am trying out the 30-day free trial premium account, and have downloaded the Spotify app to my iPhone 3GS. Playlist is turned to be available offline and synced. However, when I launch the app on t...

Summa

Roadie

3590 Views

7 replies

0 likes

  • 3590 Views
  • 7 replies
  • 0 likes

Premium

I just received a new card and had to update the info on Spotify. When I try to get Spotify Premium back, it says I must login to Facebook to cOnfirm purchase. When I do that it takes me back to the page that says "Get Premium". So frustrating. Help....

Newbie

I just received a new card and had to update the info on Spotify. When I try to get Spotify Premium back, it says I must login to Facebook to cOnfirm purchase. When I do that it takes me back to the ...

Jweiler11

Casual Listener

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Can't play any song complete

Hi, After the last update (0.5.6.19gaec439b7) on ipad3 (ios 5.1.1) is every song aborting after 2minutes. I rebooted the ipad 2times and reintalled the spotify app for ipad, but nothing changed. Any advice? Got anybody else this problem? Best regards...

Visitor

Hi,   After the last update (0.5.6.19gaec439b7) on ipad3 (ios 5.1.1) is every song aborting after 2minutes. I rebooted the ipad 2times and reintalled the spotify app for ipad, but nothing ...

Maarten280382

Casual Listener

9744 Views

11 replies

0 likes

  • 9744 Views
  • 11 replies
  • 0 likes

Spotify IOS App not working with my Alltec MIX BoomBox - IMT810

Hi there, i love spotity but there i a major problem that will make me go to another music provider. when i connect my iphone to my alltec lansin dock, the spotify app just pauses playbay then i push play again and after 5 sec it goes back into pasue...

Casual Listener

Hi there,   i love spotity but there i a major problem that will make me go to another music provider.  when i connect my iphone to my alltec lansin dock, the spotify app just pauses ...

corestudio

Casual Listener

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Rearrange song on "Local files"

Hey!It seems that i cant rearrange my playlist on "Local files", does anyone know why or how I can do that??Thanks!

Regular

Hey! It seems that i cant rearrange my playlist on "Local files", does anyone know why or how I can do that?? Thanks!

dan147

Casual Listener

1648 Views

1 replies

0 likes

  • 1648 Views
  • 1 replies
  • 0 likes

123 Top List - iPhone 4S - Cant find it

On the desktop version of Spotify when you click on an artist you get to see the top songs by that artist but I can’t find that on the iPhone? Is there a swipe or part of the screen i need to touch to view this? Also why doesn’t the IOS app recommend...

Newbie

On the desktop version of Spotify when you click on an artist you get to see the top songs by that artist but I can’t find that on the iPhone? Is there a swipe or part of the screen i need to touch t...

mariopina

Newbie

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Linking Problem

Hi I am using ios iphone and ipad and have spotify premium account. I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to spotify, and it plays the correct local version on my laptop. When I sync ...

Regular

Hi   I am using ios iphone and ipad and have spotify premium account.   I have an album which I want my local version of the song transferred to my iphone/ipad. I have added it to s...

user-removed

Not applicable

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Starred playlist on iPhone has one of my facebook friend's names next to the song/album title

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting with "M'. How do I get rid of this?

Visitor

why is this happening? This is the name of one of my facebook friends and it always appears next to the song/artist title on my iPhone starred playlist. it sometimes changes to another name starting ...

user-removed

Not applicable

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Solved!! My IPhone 4will only play about 1 minute of a song and then freeze.....HELP!

My IPhone 4 will only play about 1 minute of a song and then freeze even when prompted to switch songs. Does it both on wifi and 3g. I've deleted and re-downloaded the app and it's still not working....any ideas?

Newbie

My IPhone 4 will only play about 1 minute of a song and then freeze even when prompted to switch songs. Does it both on wifi and 3g.  I've deleted and re-downloaded the app and it's still not wo...

stormo101

Regular

2299 Views

7 replies

1 likes

  • 2299 Views
  • 7 replies
  • 1 likes

Membership

I just payed for a premium membership, logged out and back in, and it is still not registering. Help!

Newbie

I just payed for a premium membership, logged out and back in, and it is still not registering. Help!

Sam

Spotify

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Solved!! Stay away from iOS 6 beta 4 (Bad Audio Bug)

I suggest that everyone stay away from iOS 6 beta 4 if you want to listen to music in high quality. I have also noticed AirPlay and Bluetooth playback issues as well. (glitching) This is not limited to the Spotify iOS app. I have gotten word from oth...

Spotify Star

I suggest that everyone stay away from iOS 6 beta 4 if you want to listen to music in high quality.   I have also noticed AirPlay and Bluetooth playback issues as well. (glitching)   ...

dniq

Regular

10714 Views

51 replies

7 likes

  • 10714 Views
  • 51 replies
  • 7 likes

Error: Offline Playlists

Hi there, I keep getting the "Offline Playlists" error that tells me "There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try later." I'm a premium member on an iPod touch (iOS 4). I've tried qu...

Casual Listener

Hi there,   I keep getting the "Offline Playlists" error that tells me "There was an error communicating with Spotify.  Some tracks couldn't be made available offline.  Spotify wil...

garethmartini

Newbie

2422 Views

13 replies

0 likes

  • 2422 Views
  • 13 replies
  • 0 likes

Synching local files in a specific playlist

I have a very large iTunes library of personal music (DRM Free) that are now in my Spotify local files. I'd like to only include the local files within a specific Spotify playlist when I synch to my mobile - in other words, I have certain local files...

Newbie

I have a very large iTunes library of personal music (DRM Free) that are now in my Spotify local files.  I'd like to only include the local files within a specific Spotify playlist when I synch ...

396 Views

0 replies

2 likes

  • 396 Views
  • 0 replies
  • 2 likes